In less than an hour was able to diagnose what was wrong with the refrigerator and icemaker. Had someone else in and could not do it. If you want someone who knows what he is doing, Troy is the man. He is engaging, funny, professional, warm and caring. He is honest as the day is long.I saw his reviews and no wonder he has so many A's. Wonderful man!!!
Description of Work: Able to diagnose the problem with my Frigidaire refrigerator and the ice maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$278
DAVID F.
10/2015
5.0
appliance repair
+ -1 more
Troy was very professional in his demeanor. He had a good idea of what the problem was after I described the symptoms. He was very quick in his repair work only taking a half hour for the whole visit. He described what he had done so that I would know for the future if this problem would ever come up again. Troy was on time in arriving at the house in the time frame quoted. I was very satisfied with his work and will definitely call on him for any future work that he deals with.
Description of Work: I had a problem with the clothes dryer not drying the clothes. The airflow was very weak at the outside vent. I called Troys company after reading some of the good comments about his service. Troy re-installed a pulley wheel that had fallen off its shaft on our dryer. He also re-installed the drive belt that had come off because of the loose wheel. He did a thorough cleaning of the inside of the dryer, which wasn't bad, then decided to snake the vent piping from outside (that was full of lint).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Amy R.
09/2015
5.0
appliance repair
+ -1 more
Troy was great. He was creative in replacing our ice maker water line when it required a certain tube that he knew to have caused problems with other customers. Solved the problem same-day.
Description of Work: Repaired freezer, re-mounted dishwasher
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Richard T.
08/2015
5.0
appliance repair
+ -1 more
Repair was made in timely manner. Fair price, honest, and friendly. Would call him again and recommend.
Description of Work: Replaced fan in refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187
William S.
08/2015
5.0
appliance repair
+ -1 more
Troy was very friendly and professional. He came exactly when he said he would and fixed my washer quickly. I highly recommend him!
Description of Work: Fixed my washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
TIMOTHY R.
08/2015
5.0
appliance repair
+ -1 more
Within the 2 hour window set, he had the parts, he performed the work. Troy was professional, cordial.
Description of Work: Replaced gasket on dishwasher
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155.5
Jessica B.
07/2015
5.0
appliance repair
+ -1 more
Fixed my washing machine. He went out of his way to come to my house. He did a quick job and the price was reasonable. Friendly and professional.
Description of Work: Fixed my washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
LAWRENCE W.
07/2015
5.0
appliance repair
+ -1 more
Perfectly. Excellent job,professionally and carefully completed. One of the best service calls we have ever had. If every service person performed as well as Troy, in professionalism, in care, in attitude, then Angie's List would not be needed and every customer would be happy with their service.
Description of Work: Refrigerator drain had closed and was causing water to overflow onto floor. Troy changed out the drain components and cleaned out excess water and accumulated ice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Carol D.
07/2015
5.0
appliance repair
+ -1 more
WONDERFULLY!! There is no doublt that I will call Troy's Appliance if any of my appliances need work--although I hope not!! He fixed the problem, was totally professional, and I was totally impressed.
Description of Work: My refridgerator/freezer was making a very loud noise. I feared that I would need to replace the unit--even though it was only 1 1/2 years old. Troy came in...listened to it for a few seconds...and immediately asked if the freezer door alarm had gone off recently due to it not being shut properly. I said that it had...and next thing he was taking the freezer door off and looking at the coils in the back of the freezer...and they were frozen up from the door being left open. I was AMAZED at how quickly he diagnosed the problem...and fixed it!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dave H.
07/2015
5.0
appliance repair
+ -1 more
without any problems. I would highly recommend this guy to anyone needing any type of appliance repair. He is very knowledgeable and willing to take the time needed to do a job right. Based on the time he spent over the two visits, the price he charged was very reasonable. I am happy to have found this guy.
Description of Work: Troy diagnosed the problem with my GE dryer during his first visit in May, 2015 and ordered the parts needed. While he was there I mentioned that I had to replace our second refrigerator because the compressor was not starting and I thought it was bad. In fact I was shopping for a replacement frig at the time. Troy asked to take a look at it and in 10 minutes he had it fixed. Turned out a relay was bad which he had and replaced. He left that day without charging me anything! On his return he repaired the dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Lisa S.
06/2015
5.0
appliance repair
+ -1 more
This guy is the best! I had a difficult time finding anyone interested in repairing a Samsung Dryer. When I did find a company they were 10 days out before even a service visit to see what the problem was. He called me on a Monday and was there on a Tuesday with all necessary parts. And to top it off his price was excellent. I would refer Troy's Appliance to everyone!
Description of Work: Repaired a Samsung Dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$216
Joshua S.
06/2015
5.0
appliance repair
+ -1 more
Showed on promptly at scheduled appointment time Quickly diagnosed a stripped motor compoment as being the source of a dishwasher issue. Recommended replacement of washer due to the age of the appliance. Agreed with his assessment. Did not try and hard-sell me on the install of the dishwasher or in anyway try to profit from the replacement. Quickly fixed a dryer issue by snaking out an exhaust tube that was clogged with lint. Super friendly and professional. I don't want any more appliance issues in the future but he will be the provider I call if I do.
Description of Work: 1. Fixed clogged dryer output vent 2. Diagnosed faulty dishwasher motor problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Keith M.
03/2015
4.0
appliance repair
+ -1 more
He was fine. He tried his best but did not fix the problem. He was responsive. He was on time.
Description of Work: He attempted to repair our dish washer but it didn't work.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Joshua S.
02/2015
5.0
appliance repair
+ -1 more
I Troy was able to come out rather quickly and he narrowed the problem down to two possible parts. The first part that we ordered didn't end up fixing the problem, but fortunately he was able to return it. Once he received the 2nd part, he was able to repair the dishwasher in a matter of minutes. Troy seemed very knowledgeable, kept me well informed, and was prompt in getting the dishwasher diagnosed and repaired. I would certainly hire him again or recommend his services to anyone else.
Description of Work: Our GE dishwasher would go through the entire cycle, but it wouldn't fill up with water. Troy came out, diagnosed the problem, ordered the parts, and completed the repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
John P.
01/2015
5.0
appliance repair
+ -1 more
This is the third time we have used Troy's Appliance for large appliance repair and each time their service was excellent. This time we arrived home from work to find our refrigerator no longer cooling. I called troy's and they were able to track down one of their technicians who was on another job but agreed to come to our place later that night. He even called the parts store before they closed to order a few likely parts and had them stored at the convenience store next door so that the technician could pick them up even after the parts store closed. They arrived that night late and fixed the refrigerator and the price was very reasonable. It was service above and beyond on very short notice This is a very solid company that we would recommend highly
Description of Work: Fixed our refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
deby R.
12/2014
5.0
appliance repair
+ -1 more
He came on his first visit with the pump for my Washer. When I called he ask for details and came ready to fix the problem. He was friendly and respectful. I will definitely call Troy for any future issues, and will highly recommend him to family and friends!
Description of Work: Replaced washer pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Boris B.
11/2014
5.0
appliance repair
+ -1 more
I called Troy about a broken washer on Sunday. He returned a call Monday morning, and after asking a few questions about the problem determined that repair would be too costly and suggested to buy a new washer instead. I am thankful that he did not try to come over, and charge for service call just to tell me that.
Description of Work: Upon hearing the problem, he advised to buy a new washer rather than the repair the existing.
Rating Category
Rating out of 5
responsiveness
5.0
Yes, I recommend this pro
$500
Rich T.
11/2014
5.0
appliance repair
+ -1 more
It's the second time we've had Troy come and fix an appliance. He's a good guy and does good work. I highly recommend him.
Description of Work: Fixed bottom drawer freezer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$130
Janet F.
09/2014
5.0
appliance repair
+ -1 more
My oven wouldn't heat so I called Troy. I called on a Monday morning and was a little disappointed that he didn't come out til Thursday. However, when he did come, he had the oven fixed in no time. The oven needed a new igniter which Troy provided and installed. He made it look so easy! I felt the price was fair and certainly cheaper than a new stove. Troy was very professional and friendly. I would definitely call him again for another appliance problem.
Description of Work: Repaired my oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$164
Eileen A.
09/2014
5.0
appliance repair
+ -1 more
Troy scheduled an appointment within a day, ordered the part and installed as promised. Prompt, reasonable and professional.
Description of Work: Repaired Dryer that was not heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kevin M.
08/2014
5.0
appliance repair
+ -1 more
It was a great experience, Troy was very responsive, professional, and very friendly. The price for the service was better than I expected.
Description of Work: Replaced defrost thermostat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Tom M.
07/2014
5.0
appliance repair
+ -1 more
Troy provided excellent, prompt service. Troy was very professional and helpful. He taught me a lot about caring for my dryer. Price was very reasonable. I definitely intend to call Troy for future service.
Description of Work: diagnosed dryer problem and cleaned dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
PAUL B.
07/2014
5.0
appliance repair
+ -1 more
Troy returned my call promptly, and showed up on time. He inspected my refrigerator, which had poor cooling (25F in freezer, 45-50F in fridge), and determined that the compressor was failing. He advised that replacing the compressor was economically infeasible (which was what I suspected).
Description of Work: Diagnosed a bad compressor in a refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Zachary D.
06/2014
5.0
appliance repair
+ -1 more
Dryer stopped working. Troy was able to come over the day after I called him and able to fix it in less than 30 minutes, had the parts needed in his truck. Very efficient, pleasant, timely.
Description of Work: Fix dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
SANDRA H.
06/2014
5.0
appliance repair
+ -1 more
I was very pleased with the service that Troy provided. For months we had dealt with a dishwasher door that wouldn't stay up and I was afraid that it was going to completely fall off. (Maybe too many times that the kids let it drop or wanted to stand on it?) Anyway, he was able to quickly replace the needed belt, etc. so it was as good as new again! Also, I have a Whirlpool washer which I've had for awhile and it has done a great job for me. I had noticed that it was starting to agitate a little roughly. Troy replaced a piece (don't remember what it was) and it is now agitating smoothly. He was professional, on time and I would highly recommend.
Description of Work: Repaired a dishwasher door. The dishwasher worked fine, but the door would not stay up. Also repaired a washing machine agitator which had begun to agitate too vigorously.
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Service Categories
Appliance Repair,
Appliance Repair - Small,
Wells and Pumps
FAQ
TROY'S APPLIANCE SERVICE is currently rated 5 overall out of 5.
TROY'S APPLIANCE SERVICE accepts the following forms of payment: Check
No, TROY'S APPLIANCE SERVICE does not offer free project estimates.
No, TROY'S APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, TROY'S APPLIANCE SERVICE does not offer a senior discount.
No, TROY'S APPLIANCE SERVICE does not offer emergency services.
Yes, TROY'S APPLIANCE SERVICE offers warranties.
TROY'S APPLIANCE SERVICE offers the following services: RESIDENTIAL MAJOR HOME APPLIANCE REPAIR.