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TROY'S APPLIANCE SERVICE

Appliance Repair, Appliance Repair - Small, Wells and Pumps

About us

OWNER OPERATED. NO SUBS. CHARGES FLAT RATE. NO TRAVEL CHARGES. SERVICE FEE APPLIES. PLEASE DO NOT CONTACT THROUGH EMAIL.

Business highlights

31 years of trusted experience

Services we offer

RESIDENTIAL MAJOR HOME APPLIANCE REPAIR.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.9166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 166 reviews

Jeffrey K.
01/2022
1.0
appliance repair
  + -1 more
Open in App Search Sign Up Log In Nearby Bookmarks Add a Business on Yelp Ad Choices Support e.g. tacos, Mel's Restaurants Home Services More Troy's Appliance Service 7 Reviews Appliances & Repair Unclaimed Review Call Directions PHOTOS +2 YOU MIGHT ALSO CONSIDER Sponsored Absolute Equipment 1 review Brian B. said: I rent a fair amount of tools and equipment and the guys at absolute… Farnham & Pfile Rental and Sales Let Us Handle All Your Equipment Rental Needs Farnham & Pfile Rental Sales is an… At Home Appliance Repair At Home Appliance Repair is the leader in residential and commercial repair services… RECOMMENDED REVIEWS Remember, businesses can't pay to alter or remove their reviews. Start your review... Jeffrey S. 91742 Elite '22 2/27/2021 I called Troy's for a maintenance call to fix my washer. It wasn't working. He came when he said he would. Walked in and asked it he should… read more Useful Funny Cool Jeffrey K. 09 12/8/2021 I had an appointment. He came to the house. He didn't have a mask on. I asked if if he would please put a mask on because I have a compromised immune system. He said, "that ain't happening." I said, "I'm sorry but my doctor said I can only be around people if the are masked." He replied, "believe your doctor and believe the eff...in Democratic media, a...hole" and turned around and walked away. Huh? I'm just following the medical advice from my doctor's instructions. Why did he have to be nasty and curse at me? It's not about politics or philosophy, but about a medical condition. And he certainly didn't have to curse at me. Life is hard enough with a chronic condition without have to be abused for it.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Rachel M.
07/2020
1.0
appliance repair
  + -1 more
We had had Troy's Appliance repair our refrigerator previously and were happy with them. So we called them when our dryer and freezer both needed repair. We had to wait 3 weeks for an appt, and when finally he made it out, he showed up at our door with no mask. I asked him if he could please wear a mask while we were interacting (I was ok with him not wearing one while he was working and I could be out of the room.) He flatly refused and said he'd rather leave. I said goodbye. This is completely irresponsible that he is going into people's houses, while we're in a pandemic spike, and refusing to wear a mask for like 15 minutes. We will not be calling them again, and I'm just glad our repair need wasn't urgent.
Description of Work: Repair dryer and refrigerator

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Fred H.
04/2020
5.0
appliance repair
  + -1 more
Troy arrived within the time frame stated by his wife. His wife informed me that there was a $95 charge to arrive and $30 to make the repair, plus parts. He quickly assessed the problem. He called his parts source and then quoted me the price of the part. He left my home for the part and arrived approximately 1 hour later. He quickly installed the new part and checked the operation of the washer. Once convinced all was in working order, he provided me with and emailed, itemized bill. I was impressed enough to refer my daughter to call him for a refrigerator repair the next day, which he also efficiently repaired to my daughter's satisfaction.
Description of Work: Washer Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert R.
11/2018
1.0
appliance repair
  + -1 more
Poor. I left a message and no one bothered to call me back
Description of Work: Appliance Repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Maria S.
08/2018
5.0
appliance repair
  + -1 more
When Troy arrived and started the washer it no longer made noise. But he took the time to go over a few things before leaving. He charged for the house call ( I should have tried it beforehand). He did say if it happened again in the following weeks he would come out and deduct that charge. Very nice.
Description of Work: washer making noise

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela Dana M.
06/2018
5.0
appliance repair
  + -1 more
Troy is awesome and fair. I highly recommend him.
Description of Work: 20+ year old Refrigerator needed to be repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike H.
01/2018
5.0
appliance repair
  + -1 more
It is humming now, without the noise.
Description of Work: My front loading cloths washer was making very load and disturbing noise during the spin cycle. He came, looked and went to a nearby local parts dealer and fixed it within the hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dave D.
11/2017
5.0
appliance repair
  + -1 more
Troy was very friendly and was able to diagnosis and fix the problem very quickly!
Description of Work: Ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara C.
10/2017
2.0
appliance repair
  + -1 more
It took them 6 days to return my call
Description of Work: Washer repair.

Rating CategoryRating out of 5
responsiveness
1.0


Ellen A.
07/2017
5.0
appliance repair
  + -1 more
Work was done efficiently and correctly. However, although we were quoted a total price before work began after Troy arrived for the job but the cost was not detailed in terms of parts, labor, etc. Therfore, we do not know what we actually spent for the service call or what the parts cost us. The receipt should have detailed these items.
Description of Work: Replacement of ice maker in a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy K.
04/2017
5.0
appliance repair
  + -1 more
Excellent. I was very pleased and satisfied. Fair price and knowledgeable repair. Troy is great! He also took the time to discuss a concern I had about my gas burner and explored options with me to fix it. I am planning to call him back for this repair in the future.
Description of Work: clothes washer repair for pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John V.
03/2017
5.0
appliance repair, small appliance repair
  + 0 more
Troy completed 2 jobs on 1 visit for me. He repaired my oven glass and he was also able to finally get my ice maker to work on my 3 yoa Samsung refrigerator. The glass repair was a straight forward job, however, the ice maker has been an issue since I purchased the Samsung from Sears (big mistake) along with a maintenance contract (another big mistake). I've had a Sears technician at my house 3 separate times to repair the ice maker without success. I had just given up on it and had started to buy ice in a bag. I mentioned this to Troy while he was replacing my oven glass and he agreed to take a look at it. He discovered the issue and repaired the ice maker. It's been working fine since. I highly recommend Troy for any appliance repair issues you might have.
Description of Work: Oven glass repair and Ice maker repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tom R.
02/2017
5.0
appliance repair
  + -1 more
Top notch, very professional, job well done, would recommend Troy to anyone.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet K.
01/2017
5.0
appliance repair
  + -1 more
Troy did a very professional job. I would definitely call Troy again to repair an appliance.
Description of Work: Repaired my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elaine P.
01/2017
1.0
appliance repair
  + -1 more
It didn't go anywhere because he never called me back.
Description of Work: I have used Troy to repair my appliances in the past and he did an excellent job at a reasonable price. Recently, my microwave stopped working and I immediately called him. I was connected to his voice mail and left a detailed, urgent message and received no return call. I called the next day with the same result. I called on the third day with no return call and, to this moment, a month later, have received no return phone call explaining why he didn't call me back. Perhaps he is no longer in business. I had the microwave repaired by someone else (it was an electrical program with my outlet). I will never call Troy's Appliances again. I now have a problem with my clothes dryer and am calling another repair service that I found on Angie's List.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Dave O.
12/2016
5.0
appliance repair
  + -1 more
Great personable guy, he quickly assessed problem , ordered the parts and fixed it. Didn't even asked to be paid for first visit. I will hire him to fix any appliance I have that breaks and have recommended him to several people .
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Barry W.
11/2016
5.0
appliance repair
  + -1 more
When I contacted Troy's office, was told he was out of town but made the appointment any way for 11/1/2016 for between noon and 3:00 p.m. Troy arrived at 1:45 p.mm and proceed to inspect my washer. A few weeks ago a dog pillow had burst a seam in the washer and some stuffing had lodged in the pump. Troy using a shop vacuum, removed the pieces and now my washer is working fine. He cleaned up and was done within a half hour! Will hire again if any appliance goes bad.
Description of Work: About a week ago our five year old Whirlpool Washing Machine stopped working whiie I had a load in it! After removing the load and retrying it, it would not start. Contacted a repair person thru Angie's list who could not work on our machine, but gave Troy's Appliance a vote of confidence which your list also mentioned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.35

Kate S.
10/2016
5.0
appliance repair
  + -1 more
Very well. He was prepared with the correct part and fixed it quickly.
Description of Work: Stove needed a new regulator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David N.
09/2016
5.0
appliance repair
  + -1 more
He came in on time, knew exactly what he was doing, fixed the problem and was very professional through out.
Description of Work: Fixed my GE fridge that had a broken defroster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

John G.
08/2016
5.0
appliance repair
  + -1 more
Very well. The earliest appointment I could get anywhere was 2 days later. Troy showed up within the window of time. He brought all possible parts that could have been needed. He fixed the washing machine within 20 mins.
Description of Work: I needed my washing machine repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Chad S.
08/2016
5.0
appliance repair
  + -1 more
Troy did an excellent job of fixing the washer in a timely manner and was very reasonably priced. First off, he was very easy to communicate with and was prompt in returning calls. We didn't wait very long for him to show up and the actual repair was completed quickly. He was very courteous to my family and I and gave us a thorough explanation of what he was going to be needing to do as he went along. I would definitely use troy again if we ever need an appliance fixed and I definitely recommend him.
Description of Work: Our dishwasher had sprung a leak somewhere underneath the machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert F.
08/2016
5.0
appliance repair
  + -1 more
Ohmygosh. It was not the timer that needed to be replaced! Troy was a great diagnostician and an honest businessman to say what was really going on. The hot water intake was turned off and this was causing all the symptoms.
Description of Work: Top-loading washing machine was not advancing through the wash-rinse-spin cycles and sometimes would not fill completely with water without manual advancement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul R.
06/2016
5.0
appliance repair
  + -1 more
Excellent service and very professional.
Description of Work: He has been repairing my appliances for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darrell R.
06/2016
5.0
appliance repair
  + -1 more
The visit went well. Troy arrived within the appoinment window and was done within an hour. He has an affable manner and didn't mind questions.
Description of Work: Replaced heater element and cleaned dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Kimberly P.
04/2016
5.0
appliance repair
  + -1 more
Troy was the fourth provider I called only because of where he is located in proximity to my house. He was the furthest away but agreed to make the call. He was the only provider that could do same day service, which I desperately needed. He was also the only person who recommended that I shut off the water to the dishwasher to stop the water leakage. A simple solution, yet I didn't know that was a possibility. Troy came out immediately after I called and fixed the dishwasher. He was courteous and professional and I will definitely use him again. His final bill also matched the quote he gave me over the phone. Overall I was extremely happy with the service I received from Troy's Appliance Service and highly recommend him based on professionalism, quality of work and price.
Description of Work: Replaced the valve on our dishwasher to stop water from leaking onto the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

34 SCOTT RD, Finleyville, PA 15332


Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Wells and Pumps

FAQ

TROY'S APPLIANCE SERVICE is currently rated 5 overall out of 5.
TROY'S APPLIANCE SERVICE accepts the following forms of payment: Check
No, TROY'S APPLIANCE SERVICE does not offer free project estimates.
No, TROY'S APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, TROY'S APPLIANCE SERVICE does not offer a senior discount.
No, TROY'S APPLIANCE SERVICE does not offer emergency services.
Yes, TROY'S APPLIANCE SERVICE offers warranties.
TROY'S APPLIANCE SERVICE offers the following services: RESIDENTIAL MAJOR HOME APPLIANCE REPAIR.

Contact information

34 SCOTT RD, Finleyville, PA 15332