Description of Work: Troy arrived at the appointed time, efficiently solved the problem with our gas range, and charged us a fair amount for the service call and labor.
Rating Category
Rating out of 5
Yes, I recommend this pro
Lorien B.
04/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Troy was incredibly knowledgeable and went above and beyond to fix our dryer vent issue. He also diagnosed and very quickly repaired a leak in our ice maker on the same visit.
Rating Category
Rating out of 5
Yes, I recommend this pro
Timothy B.
02/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Fixed the dishwasher. He knew what the problem was and had it fixed in no time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Suzanne P.
01/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Troy was great I have already recommended him to friends.
Rating Category
Rating out of 5
Yes, I recommend this pro
Andrew M.
12/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Troy replaced the heating element in our oven. He was professional, fair and had good follow up. We would use him again for sure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111.3
Reno B.
11/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced valves in my washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jennings H.
11/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: date of service was 11/01/2015 cost of service was $113.00
Rating Category
Rating out of 5
Yes, I recommend this pro
chad E.
10/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Everything was good
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Marcia & Ronald B.
07/2015
5.0
appliance repair
+ -1 more
Everything has always gone well.
Description of Work: They have done refrigeration repairs for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RITA B.
07/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: I've been having issues in my laundry room for over a year. And I thought it was my washing machine. It turned out to be something totally different and I was amazed how quickly Troy figured it out. I'd also had another repairman out prior to Troy, as it turns out Troy will be my go to |appliance repairman from now on. He's congenial, competent, reasonable in his fees and I guess that sums up why I'll call him when I need him. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wendy L.
06/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: There was smoke in my basement. I thought my washing machine motor burned out. He came out that day. He checked out my machine and could not find a problem. He turned on the machine and it worked. He figure out that the baluster in my fluorescent light had burned out above my machine. He helped be disconnect the light and did not take advantage of me. He was kind and honest. I would only hire him for any appliance repair with no question |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Mary A.
06/2015
1.0
appliance repair
+ -1 more
unknown
Description of Work: Called twice for service & he never returned my call
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Bethany S.
04/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Troy replaced an igniter in our oven. He was able to squeeze us in the day after I called, even though it was before a holiday weekend and he was busy. I wasn't home at the time, so I didn't get to meet him, but my husband said he was professional and courteous.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Laura G.
04/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: The ignitors of my stove top wouldn't stop clicking, even when gas was off. Had to unplug range to get it to stop. Troy was able to stop by and evalutate, figured out the problem, and let me wait a couple of days to let it dry out to see it that solved issue. it did, and he only charged me for the house call.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Beverly S.
03/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Barbara C.
02/2015
4.0
appliance repair
+ -1 more
unknown
Description of Work: He evaluated a noisy refrig and advised replacement
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Alice T.
02/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: I called Troy's appliance for advice and he was most helpful.
Rating Category
Rating out of 5
Pamela J.
02/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: LG dryer needed to be repaired. As usual, Troy returned my initial call within a few hours and based on the description of the problem ordered some parts and came prepared to fix the problem on the spot, which he did. I really appreciate that he works this way. Instead of coming out, looking at the dryer, then ordering the parts and having to wait for them, he is able to take care of the problem on the first trip out. Thanks Troy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
john W.
01/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: fixed washing mach. very quick and reasonable, would call Troy back, any time for any reason. great guy, you can't go wrong. A+
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
PATRICIA C.
08/2009
5.0
appliance repair
+ -1 more
Troy was able to come over within 2 days of my call. He showed me what was causing the problem with my DW and explained my options for fixing it or replacing the DW altogether. I chose to fix it as this is the best choice for my personal, current situation. Troy went out to buy the parts, returned quickly, and did the repairs carefully and quickly. Now my DW hums as if it were brand new and I am happy! It was difficult to find an appliance repair person who worked on DWs and would travel to my area of the city. Troy does all appliances and I expect to call him again for work on my dryer. Thanks, Troy!
Description of Work: Replacement of leaking, noisy motor on my dishcwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sara F.
03/2009
5.0
appliance repair
+ -1 more
First repair about two years ago, leaking refrigerator. Troy found the problem right away, the defrost drain was blocked and he unclogged and cleaned that. He also cleaned out the coils under the fridge. The ice maker had not been working for years, so he checked that and gave me an estimate of what parts he thought would be needed to fix it. Got the parts in and it works better than it did when new! Second repair a few months ago, dishwasher not cleaning well. We were just going to replace it vs. paying for $$$ repairs on a 12 yr old unit. Called Troy and we did some troubleshooting over the phone, including verifying that it was filling, draining, heating, drying. That ruled out expensive motor and thermostat repairs, so he came out. Just needed supply drains cleaned. Has been working well ever since. Troy is very professional, very prompt and very nice. Explained everything. His prices were very reasonable (no separate trip charge!) and as estimated. We will use him for any future appliance repairs and recommend him 100%!
Description of Work: Troy has been to our home for two separate repairs (fridge and dishwasher), and we couldn't be more pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Uwe M.
12/2008
5.0
appliance repair
+ -1 more
I left a message on his answering machine describing the problems with my dishwasher and oven. He called back shortly after that. He was very flexible with the scheduling and we made an appointment for the next morning at 8 am. He showed up right on time. The problem with the oven didn't happen when he was there, but I described what happened (some error code when using the "speed bake" feature) and he explained to me that this might have happened due to a stuck key in the keypad that is no longer stuck. Dishwasher had two problems: loud noises (which he fixed by cleaning out the filter in the dishwasher) and the fuse tripped from time to time. It took a while to re-produce that one and he did a great job in narrowing down what was causing it (happened only when the dishwasher was on-the furnace started heading and an electric heater in the family room was turned on)...turned out that the electric heater that we started using two weeks ago (roughly the same time when the problems started) was overloading the circuit if everything was on. So a simple solution was to plug that heater in somewhere else. Troy spent quite some time here to figure out what was wrong and did a great job in narrowing it down.
Description of Work: Had problems with the dishwasher and oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
JUSTIN C.
09/2008
5.0
appliance repair
+ -1 more
Troy showed up on time with the correct part. The work was done quickly and he waited for a cycle to complete as a test of his work. Along the way he provided [free] helpful advice about another appliance.
Description of Work: Troy replaced a fill valve on a Kenmore front loading washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
LINDA B.
04/2008
5.0
appliance repair
+ -1 more
Watching Troy work was a pleasure. He made the whole repair look easy, which it is not. That ability to make it look easy is the mark of someone who really knows what they're doing. He had the special tools needed to make the repair go smoothly. He explained things as he went along, was neat about his work and was done in two hours.
Description of Work: The upper seal bearing had gone out on my Maytag washer. I called Troy on the recommendation of Jim Wadding. Troy called me back the following day and was able to come that same day and diagnose the problem. He gave me an estimate and made an appointment to come back the following morning to perform the repair. He arrived at the time he said he would and performed the repair. The washer now works as it should.
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Service Categories
Appliance Repair,
Appliance Repair - Small,
Wells and Pumps
FAQ
TROY'S APPLIANCE SERVICE is currently rated 5 overall out of 5.
TROY'S APPLIANCE SERVICE accepts the following forms of payment: Check
No, TROY'S APPLIANCE SERVICE does not offer free project estimates.
No, TROY'S APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, TROY'S APPLIANCE SERVICE does not offer a senior discount.
No, TROY'S APPLIANCE SERVICE does not offer emergency services.
Yes, TROY'S APPLIANCE SERVICE offers warranties.
TROY'S APPLIANCE SERVICE offers the following services: RESIDENTIAL MAJOR HOME APPLIANCE REPAIR.