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On The Spot Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

For 27 years, On-The-Spot has grown and maintained our business by mostly personal referral of our customers. Our customers tell us we provide a friendly and professional experience. We respect you and your home, as we would expect from others who visit our homes and families. Jim Sturgeon, owner, has 27 years of professional cleaning experience. Jim is certified through the Institute of Inspection, Cleaning and Restoration Certification®.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

CARPET, TILE & GROUT CLEANING, UPHOLSTERY CLEANING

Services we don't offer

Fire and Water Restoration

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.058 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 58 reviews

Richard M.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I highly recommend them.
Description of Work: They cleaned our carpets and some upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carol S.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had the wall to wall carpet cleaned in my entire houses plus two area rugs. This company did an excellent job. They were prompt and professional. I do not remember the cost, but I thought it was very reasonable for doing all the rooms in my 2 bedroom townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carol L.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Prompt attention, easy scheduling on the day I needed, a great price, and beautifully cleaned and sanitized carpets. I can move into my new home feeling like these carpets were never lived on by anyone else before. Very happy!
Rating CategoryRating out of 5
Yes, I recommend this pro

Brandi D.
11/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Clean and sealed file/grout and cleaned family room carpet. Also spot cleaned pet stain. My tile looks brand new! They were so professional, on time and worked hard. I will definitely use them every time I need floor care!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Cynthia T.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 2 sofas and 2 flights stairs and 3 rooms steam cleaned. Wonderful people, wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

gerald M.
05/2014
5.0
carpet cleaners
  + -1 more
Outstanding work. Reasonable price.
Description of Work: Clean the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeanne L.
04/2014
5.0
carpet cleaners
  + -1 more
The gentlemen did a great job. My daughter's had lots of make-up stains on their carpets and they are gone!. The men were very careful of my woodwork and furniture. :I would definitely use them again.
Description of Work: I had 4 carpeted bedrooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Margaret B.
04/2014
5.0
carpet cleaners
  + -1 more
Great job! On time, neat, put up corner/wall guards, excellent spot removal, carpet extremely clean and drier than expected when done. Quick, reliable, professional. I recommend the company and I am a tough critic!
Description of Work: Carpet cleaning, spot removal of large family room, stairs and hallway. Newer, but light colored carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Bruce G.
01/2014
5.0
ceramic tile
  + -1 more
They showed up on time, and did great work. Will always use them in the future
Description of Work: Cleaned 2 rooms of carpet, polished marble floor in bathroom, scrubbed mudroom tile and sealed grout. They showed up on time, and did great work. Will always use them in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Brian G.
12/2013
5.0
carpet cleaners
  + -1 more
Once again, Jim was on time, friendly, affordable, and does a wonderful job. He matched a competitors coupon to clean two rooms and a hallway.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

carolyn F.
10/2013
5.0
carpet cleaners
  + -1 more
Arrived on time. They were conscientious,thorough, and competent . They actually forgot to take the Angie's list coupon discount off of the bill, so they called me later the same day to tell me they would be sending me a refund check which I just received today. Not many providers would step up like that. I will definitely use them again.
Description of Work: Cleaned carpets in three areas of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jodi H.
08/2013
5.0
carpet cleaners
  + -1 more
They were good. He worked with my in scheduling.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
07/2013
5.0
carpet cleaners
  + -1 more
Jim and Jimmy were wonderful! They arrived early and were very courteous when we told them we could not accomodate them right away. They took their time throught their service and our white carpets (beat up by 4 kids and 2 dogs) came out looking almost new. There were a few older pet stains they could not get, but were SO much better than any service we had before (Sears, Stanely, etc). Will absolutely use them again!
Description of Work: Cleaned Carpets in 5 Rooms, plus hall and Stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Brian G.
06/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Jim should up on time and was extremely polite and friendly. He got the latex paint stains out of my carpet. He also cleaned three couches. I wouldn't hesitate to use him again.
Description of Work: Clean living room, dining room, staicase, hallway, and three couches

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$414

Alison L.
05/2013
5.0
carpet cleaners
  + -1 more
It went extremey well from start to finish!
Description of Work: Jim and another man came and cleaned all the carpets in my new townhouse! It is new to me but actually, it was a move out. They were punctual, professional and did a nice job! 2 stains could not be removed but overall I am extremely satisfied with everything from the first call until the job was completed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John C.
05/2013
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
He did a really good job. He really took the time for the project and the results were unbelievable! It all looks fantastic. I've already recommended him to others. He came when he was supposed to and is just a really nice guy.
Description of Work: He cleaned the family room carpet, 2 sofas, and the tile in the kitchen and the mudroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Megan L.
02/2013
5.0
carpet cleaners
  + -1 more
Jim returned my initial phone call very promptly, provided an accurate quote over the phone, and was able to schedule my cleaning within the week, according to my schedule. They arrived exactly on time, and were courteous and professional. When asked if they could add an area we had not discussed, this was no problem. They took measures to protect my home from cleaning equipment. I was amazed by how clean my carpets were when they were done! Even very stubborn "kid" stains were gone (marker, etc.). I plan to call again to clean the remaining areas of the home!
Description of Work: Carpet cleaning for family room, living room, study, and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Phil R.
01/2013
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
From start to finish, On--The-Spot Carpet cleaning was great! From getting a quote over the phone to showing up and cleaning my carpets, upholstry and floors, they did a great job! Very professional and a great service at a great value!
Description of Work: Carpet, upholstry and linoleum floor cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

NANCY C.
10/2012
5.0
carpet cleaners
  + -1 more
Jim gave me an estimate over the phone, we scheduled the cleaning just when I needed it and they arrived exactly on time. They were very professional in their dress and manner. Also, the price was right on target as quoted. The carpets look great and I would definitely use them again.
Description of Work: They cleaned the carpet in my living room, two bedrooms, stairs and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Katherine B.
06/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
Jim and his son were very pleasant and professional. I originally called and left a message and Jim returned my call in an hour and gave me an estimate over the phone. I was able to get an appointment in a week. When he arrived, I wanted additional areas cleaned and that was no problem. The had plastic protectors they put against wall corners to protect the paint from the hose. They left me with plastic booties to use until the carpet was dry the next day as well as a bottle of spot cleaner. I will use them again.
Description of Work: I had the carpet runner on my stairs cleaned, a bedroom, sitting room, runner, 2 small area rugs and a large area rug spot cleaned. In addition, I had the grout and tile on a bathroom floor cleaned and the grout resealed. The stairs and two rooms were $144, tile and grout $75 and area rugs and spot cleaning $25. I thought the prices were very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Kimberly D.
05/2011
5.0
carpet cleaners
  + -1 more
I have used and referred On The Spot Carpet Cleaning many times in the past. Jim & Chuck are always friendly and do a wonderful job, paying special attention to areas that need it. They are extremely careful to ensure that furniture, floors, stairs, and walls are not damaged during the cleaning process. Our carpets get a lot of traffic, but every time Jim & Chuck leave - our house looks brand new again. I would absolutely recommend them and their services for anyone looking for affordable carpet cleaning professionals!
Description of Work: Thorough carpet cleaning in the Family Room, and upstairs hallway & bedrooms of my 2-story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

GEOFFREY C.
10/2010
5.0
carpet cleaners
  + -1 more
We thought that they did a very good job and the carpets looked good. We would definitely recommend them to a friend or family member.
Description of Work: We used On The Spot Carpet Cleaning Inc. in 2009 and they cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Jean S.
07/2010
5.0
carpet cleaners
  + -1 more
We paid $350 on that work and they were excellent. They did a great job and were reasonable. It took them a couple of hours to complete the work.
Description of Work: We used On The Spot Carpet Cleaning Inc. last week on Monday for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ILLEANA J.
05/2010
4.0
carpet cleaners
  + -1 more
He did a good job of cleaning, but the carpet remained wet for a very long time. I had to get a fan to try to dry it out.
Description of Work: I had my carpets cleaned in two rooms by this provider.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from On The Spot Carpet Cleaning Inc
I understand it has been over 2 years now, I apologize for the much delayed response. However, after reviewing my records and billing statements from the time frame you posted your service was completed, I can say that it was not my company that performed this service. We strive to perform above and beyond service to our customers and would like to maintain our reputation as that level of a service provider. You may contact us at 610-384-1330 if you have any questions. Also, we would very much like the chance to earn your business. If you would like, give us a call and we can work out a discounted rate for some cleaning. Thank you. Jim Sturgeon

RAY & KAREN K.
08/2007
5.0
carpet cleaners
  + -1 more
The carpets always look good when he is finished and they stay clean for a long while also. He removes any spots that can be removed.
Description of Work: Jim Sturgeon has cleaned my carpets for several years now and does an excellent job. He is always prompt and always courteous. He now has another man working with him and he is also very nice. About 3 weeks ago, Jim accidentally broke a vase and felt terrible for it. He noticed that I collect little turtle boxes, etc. and saw the vase had little turtles on it. He stopped by the house the other day, and bought me a beautiful turtle box to add to my collection with a hand-made card tht had a turtle painted on it. The vase didn't cost much and I had told Jim that, but he nevertheless felt badly. He is so thoughtful and I really appreciated his going the extra mile for me. I've always been pleased with his work, and now I'm even more pleased with his character! I'd recommend him to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380
    • 1
    • 2(current)
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Contact information

PO BOX 967, Exton, PA 19341

www.onthespotcci.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing

FAQ

On The Spot Carpet Cleaning Inc is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

On The Spot Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, On The Spot Carpet Cleaning Inc offers free project estimates.
Yes, On The Spot Carpet Cleaning Inc offers eco-friendly accreditations.
No, On The Spot Carpet Cleaning Inc does not offer a senior discount.
Yes, On The Spot Carpet Cleaning Inc offers emergency services.
No, On The Spot Carpet Cleaning Inc does not offer warranties.
On The Spot Carpet Cleaning Inc offers the following services: CARPET, TILE & GROUT CLEANING, UPHOLSTERY CLEANING
Fire and Water Restoration

Contact information

PO BOX 967, Exton, PA 19341

www.onthespotcci.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM