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On The Spot Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

For 27 years, On-The-Spot has grown and maintained our business by mostly personal referral of our customers. Our customers tell us we provide a friendly and professional experience. We respect you and your home, as we would expect from others who visit our homes and families. Jim Sturgeon, owner, has 27 years of professional cleaning experience. Jim is certified through the Institute of Inspection, Cleaning and Restoration Certification®.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

CARPET, TILE & GROUT CLEANING, UPHOLSTERY CLEANING

Services we don't offer

Fire and Water Restoration

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.058 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 58 reviews

randy M.
07/2018
5.0
carpet cleaners
  + -1 more
On the Spot Carpet Cleaning did a FANTASTIC job! They were prompt, polite, professional, and truly took the time necessary to complete the job right. They even went above & beyond in my opinion, and I have had my carpets cleaners here many times through the years. waited a few weeks before writing a review because I wanted to see if spots came back up to the surface & they did not. Very happy customer here! Amy M
Description of Work: Carpet cleaned in 5 rooms, hallway & stairs carpet. Many difficult spots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Siubhan C.
06/2018
5.0
carpet cleaners
  + -1 more
Highly recommend! The father daughter team did a great job! They put little protectors down to protect all my mouldings around where they worked, were very efficient and thoughtful in their work. I will absolutely hire them again!
Description of Work: I had a couple of rooms of carpeting and some runners to be cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy C.
05/2018
5.0
carpet cleaners
  + -1 more
Well. Cleaners weee punctual, professional and thorough
Description of Work: Cleaning carpet in basement and family room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith Z.
01/2018
4.0
carpet cleaners
  + -1 more
The carpets looked great, but the area rug still didn;t look like it was cleaned as well..
Description of Work: Carpets were cleaned in the living room, dining room and master bedroom as well as an area rug in the family room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Paul D.
12/2017
5.0
carpet cleaners
  + -1 more
Jim and his son are very professional. Jim called ahead when the weather that was predicted would not be optimal to perform the service. We agreed to reschedule and everything went smoothly. No problem with my little dog greeting him and no problem dealing with some water-color paint on my daughter's carpet. These rugs are aging, but the results of this cleaning made me confident to indefinitely defer replacing the carpet.
Description of Work: All wall-to-wall carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$555

Response from On The Spot Carpet Cleaning Inc
Thank you [Member Name Removed] for the kind words. These nice comments and good rating really help our business to grow. I hope you have a great year in 2018.

Patrick M.
04/2017
5.0
carpet cleaners
  + -1 more
Very pleased! Top notch customer service and happy with the work. Carpets had some cat urine areas that were treated and after the cleaning all is good!! Will definitely be using them again.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Diane O.
01/2017
5.0
carpet cleaners
  + -1 more
Jim has been cleaning our carpets for many, many years. I wouldn't use anyone else - he's the best. Excellent service, excellent customer service and fair price.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Todd V.
12/2016
5.0
carpet cleaners
  + -1 more
Great, right on time, great communication. Great quality work.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom C.
07/2016
5.0
carpet cleaners
  + -1 more
Jim and his son did a great job. I left a message for them yesterday and called and they promptly responded. They came out today and cleaned 4 high traffic areas.
Description of Work: Clean, scrub, and deodorized 4 areas of carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Brett D.
06/2016
5.0
carpet cleaners
  + -1 more
Jim and Jimmy arrived promptly and did a thorough job. Carpets looked much cleaner after they were done.
Description of Work: Cleaned carpets in the whole house before we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Rebecca P.
03/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I needed our carpets cleaned ASAP! I checked Angie's list and found On the Spot Carpet Cleaning. I left a message and they got back to me quickly. I called on a Thursday and asked if I could get the carpets done the following Saturday. They said yes! They kept me informed of delays and they arrived promptly. They put protection around all the legs on furniture. They did a terrific job and got out some pretty awful stains. They even left us booties to put on so we could walk on the carpet. I will definitely call them back when I need carpet cleaning in the future.
Description of Work: They cleaned our carpets in hallway, 3 bedrooms and flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254.4

Debra S.
01/2016
5.0
carpet cleaners
  + -1 more
He did a very thorough job, and told me he would come back to retreat any stains if I was not happy with the results once the carpet dried. However, so far everything looks great. He was very careful when moving my furniture to do the cleaning, and put everything back in place. It only took 90 minutes to do the whole job. I highly recommend him.
Description of Work: Spot treated pet stains and cleaned two rooms, one long hallway and two full staircases of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Brendan H.
12/2015
5.0
carpet cleaners
  + -1 more
Jim and crew were on time, professional and did a great job. Definitely recommend
Description of Work: Carpet cleaning in our office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Suzanne B.
09/2015
5.0
carpet cleaners
  + -1 more
Jim was responsive to my initial inquiry. He was on time and professional the day of the cleaning. The cleaning went great and was quick, less than an hour and my carpets looked new again! Great price and will use again no doubt. Highly recommend!
Description of Work: Had our large family room carpets cleaned. Approx. 300 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

James M.
06/2015
5.0
carpet cleaners
  + -1 more
Very friendly and did a fantastic job! The house was empty so it didn't take long. They removed the spots and made the carpet look brand new.
Description of Work: Cleaned carpet in entire house. This is our new house and we're moving in on Saturday. They came and cleaned the entire house so we will be ready to accept the furniture on Saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305.28

beverly S.
05/2015
5.0
carpet cleaners
  + -1 more
Perfect! Every step of the way, from initial phone call to completion of job went beautifully. I would highly recommend Jim and his company.
Description of Work: Cleaned basement berber carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Stewart G.
04/2015
5.0
carpet cleaners
  + -1 more
They did a great job. There was on hidden stain the previous owner had put a carpet on, it had been there a long time, it was dark brown on an ivory carpet. Jimmy did a terrific job getting the stain. I have already recommended them to 2 neighbors. Really a much better job then the Big Names.
Description of Work: Cleaned 9 1/2 rooms of carpet prior to move in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Katherine P.
04/2015
5.0
carpet cleaners
  + -1 more
Jim and his son were prompt, friendly, considerate of my home and got the job done quickly and well.
Description of Work: Cleaned and sanitized one bedroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Daniel B.
03/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
These guys were awesome! They did a fantastic job on our furniture & carpet. Super professional & very reasonable prices. Highly, highly recommended!! Cannot say enough positive things about them & the cleaning experience.
Description of Work: Cleaned a sectional sofa, 2 chairs & one loveseat. 1 small room - carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sandy C.
02/2015
5.0
carpet cleaners
  + -1 more
They were wonderful. Could not have done a better job!
Description of Work: Carpet cleaned my previous to put back on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$396

Shawn B.
02/2015
5.0
carpet cleaners
  + -1 more
Jim was punctual and polite. The work was completed in less than two hours. The carpets turned out looking great. One spot was identified and treated. The furniture was lifted with pads placed under them. A discount was applied for being an angie's list customer.
Description of Work: Cleaned carpet in 6 rooms plus hall and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Charles S.
08/2014
5.0
carpet cleaners
  + -1 more
They cleaned an older sofa & love seat, removed the stains and left the rooms in perfect condition.
Description of Work: Cleaned a sofa and 2 love seats

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Greg M.
06/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Jim and his Son were terrific. They did an excellent job, were very courteous and competitively priced. I would definitely recommend them to Friends/Neighbors. They also provide Tile cleaning, so I will be calling them in the future.
Description of Work: Steam Cleaned my upstairs carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Susan S.
05/2014
5.0
carpet cleaners
  + -1 more
This is a very professional father and son business. They are very nice people overall. They were very careful with the hosing by setting up barriers so they at no time touched anything but the floor. I was very impressed with the amount of stains that came out of the carpets, especially because in the past their competitors told me that there was no way they were coming out. If there were any area of improvement I could suggest, it would probably be finding a better solution or technique for odor due to pet accidents as it intensified a bit after the cleaning.
Description of Work: They cleaned the large carpeted area in my finished basement, both children's bedrooms and my walk-in closet carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$241.68

Irene M.
05/2014
5.0
carpet cleaners
  + -1 more
My inquiry was answered almost immediately and an exact quote was given over the phone. Jim and his son, Jim, arrived on time, were pleasant, professional, courteous and completed the job in the time they had predicted. They were very careful moving furniture and replaced everything with plastic protectors under the legs. I have hired them to come back next week to clean and seal my tile grout. They even indulged me by sharing "grandchild pictures!"
Description of Work: Carpet cleaning of 5 large bedrooms, full stairway, dining room, family room, living room and 2 small area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435
    • 1(current)
    • 2
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Contact information

PO BOX 967, Exton, PA 19341

www.onthespotcci.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing

FAQ

On The Spot Carpet Cleaning Inc is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

On The Spot Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, On The Spot Carpet Cleaning Inc offers free project estimates.
Yes, On The Spot Carpet Cleaning Inc offers eco-friendly accreditations.
No, On The Spot Carpet Cleaning Inc does not offer a senior discount.
Yes, On The Spot Carpet Cleaning Inc offers emergency services.
No, On The Spot Carpet Cleaning Inc does not offer warranties.
On The Spot Carpet Cleaning Inc offers the following services: CARPET, TILE & GROUT CLEANING, UPHOLSTERY CLEANING
Fire and Water Restoration

Contact information

PO BOX 967, Exton, PA 19341

www.onthespotcci.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM