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Kevin Harner Appliance Services Co

Appliance Repair, Appliance Repair - Small

About us

Family owned & operated. Husband & wife service team with 35 + Years experience right here in Central Pa. Best service & labor rates in the area. No hidden fees or charges of any kind. Fully Insured. 1 Year warranty on non-electronic parts. 90 Day warranty on electronic parts. Same day or next day service available in most cases. Servicing most makes & models of Refrigerators-Freezers-Washers-Gas & Electric Dryers-Gas & Electric Ranges. We do not service microwaves or dishwashers.

Business highlights

26 years of trusted experience

Services we offer

Repairs of refrigerators, freezers, washers, gas & electric dryers, stoves, wall ovens, dishwashers & garbage disposals.

Services we don't offer

We do not repair microwaves or small kitchen appliances.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9252 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 226-250 of 252 reviews

David D.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from Kevin Harner Appliance Services Co
Thank you for taking the time to leave a great review of our company! If you need us in the future please call us!

Catherine S.
10/2014
4.0
appliance repair
  + -1 more
They were good.
Description of Work: I used Harner. I just bought a new washer and I was having trouble with the door. It was under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro

Response from Kevin Harner Appliance Services Co
Sorry we couldn't help you more with your washer! Beat at that point to get a new unit! If you need us again please call!

Douglas G.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They arrived at the very beginning of the window they gave me and within 20 minutes or so, they were finished. They replaced a part of the spin cycle which they had with them. I was highly satatisfied with their prompt professional service. I will use them again should the need arise,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Kevin Harner Appliance Services Co
Thank you so much for the fantastic review of our company! If you ever need our service again please call.

b B.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kevin Harner Appliance Services Co
Thank you so much for taking the time to leave a review of our company! If you need service again please call us!

robert C.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed a leaking line in the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84.8

Response from Kevin Harner Appliance Services Co
Thank you for taking the time to leave a review of our service! If you have any more problems just call us!

Dorothy B.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Response from Kevin Harner Appliance Services Co
Thank you for the great review of our company! We are pleased your very satisfied with our service! If you need service in the future please call us.

Janis W.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Kevin Harner Appliance Services Co
Thank you for taking the time to leave a review of our company & sharing with the band of neighbors! If you need service in the future please call us!

Tammy H.
03/2014
5.0
appliance repair
  + -1 more
Excellent service.
Description of Work: Repaired clothes dryer. Inspected issue with refrigerator. Made minor adjustment to refrigerator without charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Kevin Harner Appliance Services Co
Thank you for leaving a great review for our company! If you need service again please call us!

Jennifer Z.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kevin Harner Appliance Services Co
Thank you for the great review of our company! Please call us if you need us in the future.

Sandra A.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kevin Harner Appliance Services Co
Thank you for taking the time to review our company! If you need us in the future please call. Thank You!

Mel G.
12/2013
5.0
appliance repair
  + -1 more
.
Description of Work: We tried to use the oven on our gas range on Saturday and it would not work. We contacted Kevin Harner the same day and he made an appointment to come early Monday am. HE arrived on time ,replaced the igniter ,tested the oven and was completed in about a half hour. We were very pleased with the prompt service and the reasonable cost. We would recommend his service to any one and will use him for any future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Response from Kevin Harner Appliance Services Co
Thank you for taking the time to leave a great review of our company! If you need us for anything in the future please call us!

John M.
08/2013
5.0
appliance repair
  + -1 more
Went great.
Description of Work: Checked refrigerator for component failure, determined problem was ice buildup and charged me only for labor to remove it's very honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Kevin Harner Appliance Services Co
Thank you for the great review! If you ever need us in the future please call.

Lou P.
04/2013
5.0
appliance repair
  + -1 more
we
Description of Work: Our icemaker needed a repair it was only natural to call them again. Just as before they were prompt with they appointment. Diagnosed the problem and ordered the part and set up another appt to repair. What a delight to use a company who knows what they are doing ..we are so happy to have found them on Angies List. If you need a small or large appliance repair..run don't walk to call them.. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Kevin Harner Appliance Services Co
Thank you very much for the great review!We're pleased that you are so happy with our service & if you ever need us just call!

Subhankar B.
03/2013
5.0
appliance repair
  + -1 more
Excellent
Description of Work: Identified the problem of my refrigerator in 10 minutes. Fixed it. Very happy with their service. Will highly recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Kevin Harner Appliance Services Co
Thank you very much for taking the time to review our company!We greatly appreciate your fantastic review!If you ever need us in the future please call.

William F.
02/2013
5.0
appliance repair
  + -1 more
They were great!!!!
Description of Work: Noticed last night that my Whirlpool Duet front-load washer was leaking. Called Harner's at 7:30AM this morning and got a call back ten minutes later. Explained the problem to Karen. Karen scheduled me for between 10 and 12 this morning. She and Kevin Harner showed up and worked on the washer together. I was not here but my wife was ecstatic that we have finally found service people with a brain. They shows my wife what they thought could be the problem and explained everything very clearly. The washer is no longer leaking. She was totally impressed and happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Kevin Harner Appliance Services Co
Thank you so much for the fantastic review!We're so happy that you were so pleased with our service!We always try really hard to do the best we can for our customers.Again thanks for the review & if you need our services again just call!

Maryann K.
02/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: I explained the problem I was having with my dryer. After giving the scheduler the make and model number of the appliance she said they would research it and would get back to me. A few hours later one of the repair people called to say that the parts would be difficult to find and likely be very expensive. They "didn't want to charge me for a service call if I would be better of purchasing a new dryer". They saved me the service call fee and I did end up purchasing a new appliance. Very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer K.
02/2013
5.0
appliance repair
  + -1 more
See above.
Description of Work: Called them this morning and explained to them the problem I was having with my washing machine. Karen diagnosed the problem over the phone and they showed up at my house 4 hours later with the necessary part and fixed it Very nice people did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Kevin Harner Appliance Services Co
Thank you very much for the great review!We really appreciate you taking the time & if you need us again please call!

William G.
02/2013
5.0
appliance repair
  + -1 more
Great!
Description of Work: I will never call anyone else other than Kevin Harner. My 2 year old front load electronic Kenmore washing machine suddenly wouldn't turn on this past Saturday. I called Sears and got no explanation of what could be wrong, and I was told they couldn't send anyone out to look at it for five days. I called K. Harner this morning and explained my situation to the lady who answered the phone. She suggested that I unplug the washer for 15 minutes and said that sometimes re-sets the circuit board. I did - - and it worked. They weren't interested in just getting more money and another service call (though she said they could send someone in a day if I called back). From now on, this company gets all my appliance repair business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kevin Harner Appliance Services Co
Thank you for the great review!I'm glad Karen could help you on the phone & save you money.If you have a question or ever need anything please call!Thank You!

Ken R.
01/2013
5.0
appliance repair
  + -1 more
See above.
Description of Work: My LG refrigerator was leaking water in the freezer compartment and it was freezing on the bottom. Kevin thought there was a 90% chance the internal water control mechanism was faulty so he ordered one at a cost of approximately $140. This delayed his service call by two days which was no problem for me. When he and his boss (wife) arrived and took the freezer apart he then determined that the drain had become blocked and that was causing water to leak into the freezer rather than go out the drain. He recommended not installing the control mechanism to see if that fixed the problem and thus save me the cost of the unit. He indicated that if it did not he would return without the $65 call charge and replace the defective unit. I agreed and after one week I am happy to report that the freezer has not leaked one drop of water since and he saved me $140 plus labor to install it. He communicated with me regularly and I would absolutely use his services again if I am in need of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95.4

Response from Kevin Harner Appliance Services Co
Thank you for leaving a great review for our company!We were happy that we could save you money.

Joyce R.
12/2012
5.0
appliance repair
  + -1 more
Excellent!
Description of Work: Arrived quickly; very responsive; quick diagnosis and repair. Suggested another repair discovered during work; did not have part on truck but ordered and came back a few days later to install without another service call charge. Would not hesitate a second to call them again for other services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Kevin Harner Appliance Services Co
Thank you for the excellent review of our company!We were happy to take care of the other problem you were having with no service call charge!If you need us again please call!

Richard S.
11/2012
5.0
appliance repair
  + -1 more
. See above
Description of Work: I contacted Angie's List for a recommendation for repair of my gas oven that would not heat. I called the highest recommended company and am very pleased with the results. Although initially there was concern that because my oven was so old (18 years) that a part may be unavailable, they were willing to come out and check out the appliance. It turned out to be the igniter and they diagnosed the problem, replaced it and were completed within 30 minutes. This husband and wife team were efficient, courteous and a pleasure to work with. The price was fair and much less expensive than if I had contacted a major appliance supplier or service company. I highly recommend working with Kevin and Debbie Harner/Harner Appliance Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Kevin Harner Appliance Services Co
Thank you very much for taking the time to give a great review of our company!We were very pleased to find out the unit was able to be repaired!Please call us if you need us again!

Clifton G.
11/2012
3.0
appliance repair
  + -1 more
Just didn't work out
Description of Work: I have a Maytag oven that is 10 years old, it seems like the electronics are having issues. I called Harner and was basically told that I might want to invest in a new unit, and I was also told initally that they did not work on propane fueled applicances, which was not correct either. These folks have a great reputation on the list, just didn't work out for me.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from Kevin Harner Appliance Services Co
Karen explained to you on the phone that we could help you but we would need a model number!You were unable to provide the model number at that time so Karen asked you to call back with the information!You decided to not follow through with our request!This was your decision!It "JUST DIDN"T WORK OUT" because you didn't call us back!Therefore your entire review is N/A!You reviewed a service company that you didn't even hire!This review will be brought to the attention of my account manager & angie's list customer service!Thank You!

Michael S.
08/2012
5.0
appliance repair
  + -1 more
See above.
Description of Work: Utilized Mr. Harner's services several months ago and was more than satisfied with his services. Needed another appliance serviced and decided prior to making an expensive purchase, we would once again try Mr. Harner. Well, he once again performed miraculously.....no need for costly new washer. Would highly recommend this man's service. His experience, professionalism, cost and quality are over and above excellent. Kudos!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kevin Harner Appliance Services Co
Thank you for the fantastic review!We are very happy we could help you with your washer.We greatly appreciate the repeat business & look forward to helping you in the future.

Stuart K.
07/2012
5.0
appliance repair
  + -1 more
See above
Description of Work: I called because of alarming noises my refrigerator was making. I called Harner because of good Angies List ratings. Someone got back to me right away and was very helpful with diagnostic hints and suggestions for maintenance. I followed their advice and so far, so good, the noises have not been apparent since, so I have not had to have them come out yet for a service call. However, the number is taped to my refrigerator door and they will be the first that I call if the 'fridge dies.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kevin Harner Appliance Services Co
So happy we were able to help you with just some good information!We're always willing & try to help if we can on the phone.If you do ever need service just call us.Thank you for the great review!

Michael S.
05/2012
5.0
appliance repair
  + -1 more
The repair process was excellant.
Description of Work: Kevin and Karen were pleasant and professional upon arrival. They immediately introduced themselves at the door and immediately began working to find the problem with our refrigerator. It didn't take Kevin very long to determine the problem and he was able to come up with a very reasonable resolution to the problem. I would highly recommend this husband and wife team who appear to work very well together. They are timely, efficient and very cost conscious.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Kevin Harner Appliance Services Co
Hi Member-Thank you so much for the report!We're very pleased you're happy with our service.Your report on our company is important to us & we would like to thank you for taking the time to write the review!THANK YOU! Kevin & Karen Harner

Contact information

114 Front St, Enola, PA 17025

http://harnerapplianceservice.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Kevin Harner Appliance Services Co is currently rated 5 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 12:00 PM

Kevin Harner Appliance Services Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Kevin Harner Appliance Services Co does not offer free project estimates.
No, Kevin Harner Appliance Services Co does not offer eco-friendly accreditations.
Yes, Kevin Harner Appliance Services Co offers a 10% senior discount.
No, Kevin Harner Appliance Services Co does not offer emergency services.
Yes, Kevin Harner Appliance Services Co offers warranties.
Kevin Harner Appliance Services Co offers the following services: Repairs of refrigerators, freezers, washers, gas & electric dryers, stoves, wall ovens, dishwashers & garbage disposals.
We do not repair microwaves or small kitchen appliances.

Contact information

114 Front St, Enola, PA 17025

http://harnerapplianceservice.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 12:00 PM