Kevin Harner Appliance Services Co

We've had them at our house 2 times. Once was for a refrigerator. This time (October 23, 2024), it was for a clothes washer. Same as before, they were prompt, professional, courteous, informative, and very reasonably priced. Their repair to our washer prevented us from parting with a washer we really like. They saved us several hundreds of dollars (probably more) by repairing our clothes washer.

Kevin and Karen Harner are always our first call when we have trouble with appliances. They have served us many times over the years. They are very knowledgeable and reasonable. They're the best!! Highly recommend!!

Prompt. Professional. Pleasant. Reasonable price. They fixed our refrigerator and prevented us from parting with an appliance we like.

Showed up on time, diagnosed the problem quickly, had the part on the truck and the repair was done! Very courteous and professional, will definitely call again.

They were amazing and I could not have expected any better! Service was amazing, timely, clean, and reasonably priced. They were able to do the repair immediately since they had the faulty part on hand. Even gave me some good advice on preventing the issue from happening again, and some suggestions to better maintain my washer, too. As a bonus, they shortened my vent hose and were able to recommend (at my request) someone to replace the flexible hose with solid venting in the future.

This was the first time we had used their service. They were able to get here quickly, were within the time frame they had committed to, and were able to diagnose and correct the issue. The experience was great and i will definitely be calling them should there be a need in the future. Wayne

Great to work with. Easy to contact and set up an appointment. They were on time and were able to fix the problem.

Fast service. Definitely know their business. Fair price. Would highly recommend.

Great! We discussed the problem over the phone and they actually diagnosed the problem over the phone with my description and they were correct. So, the part was ordered before they ever came to the house and when the part came in, they called and came right over, and it only took a few minutes to fix the problem. Also, their were rates were more reasonable than other appliance repair people. We will definitely call them again if we have any other appliance issue.

All went fine. Showed up when promised with the parts needed for the repair. Provided me with a detailed quote and completed the repair quickly. Professional and pleasant to deal with. I would have them back any time.

They did a great job. They knew exactly what was wrong and what needed done to fix the problem. They gave me a quote over the phone and that was the price for the repair. They came the same day and had the problem repaired within a half hour. Very professional and easy to work with. I would definitely hire them again.

Not only did he fix the problem, but he also showed our daughter how to fix it in the future. He is also VERY reasonably priced. I would hire him again in a heartbeat. Thank you!

I was having a problem with my refrigerator. I called just to see how much they would charge for a service call. After I explained the problem he had me check a few things. He told me the problem was probably the evaporator fan in the back of the freezer. He was correct. My fridge is working great now. The repair was very reasonable

Kevin and Karen Harner were the most thoroughly professional, punctual, responsive, and friendly appliance repair team I've ever worked with! Not only did they respond to my messages promptly, they arrived at the exact minute they scheduled (which was within a day of them receiving the needed part) . They came prepared (no running in and out or back to the shop etc) and they told me precisely how to prevent another similar problem with my washer. They thoroughly cleaned the washer after fixing the door gasket and even salvaged a handful of socks from the sock cemetery inside the appliance. Their estimate was spot-on... no hidden surprises in the final bill. And their prices are very fair. I will certainly call them again when in need and I will refer them to friends and family for sure. They are a small, local, family operation and their friendly, personal service is a delight in this day and age.

Absolutely wonderful service! Initial call was answered. They were very helpful in determining what was needed. Price quote given. Part ordered and received and installed in a couple days. Very reasonable rates. Husband and wife team and both are wonderful to deal with. Very professional. Will definitely hire them again and highly recommend them!

Kevin and Karen were prompt and quick and very pleasant.

Excellent! Easily scheduled – they were able to respond in about 36 hours. Prompt arrival. They quickly assessed, diagnosed, and resolved the problem. Very efficient team. And, they were kind to our cats!! I would without hesitation use them again.

When I heard the loud grinding noise my old GE clothes dryer started making, I was ready to buy a new one. Fortunately. I checked Angie's List and found the listing for Harner's Appliance Services. I was a little dubious when I saw their almost unanimous positive reviews but I had them come out and check my clothes dryer. I am glad I did: It turns out that it was only a bobby pin stuck on the track of the drum. While this was just a simple, easily solved problem, I was able to learn a lot by watching them work and chatting with them. My impression is that they are very knowledgeable, experienced, professional, trustworthy and friendly. They were happy to answer my questions and their responses seemed well informed. They gave me free advice on a problem I was having with my stovetop. The charge for their service was reasonable. I think their high ratings are well deserved. Thank you Angie's List! I also really like Angie's List feature of being able to "Request a Quote" from a company. That is so convenient!

So the dryer died on Saturday. I called and left a message, figuring that I'd get a call back on Monday AM. Nope, they called me Sunday afternoon! We set up a time for Monday afternoon. Late on Monday morning, they called and asked if they could come by sooner, as they had a schedule change - this worked fine for us. Mr and Mrs Harner are fast-moving, direct-talking people who came right in and set to work immediately. We talked as they got underway; they knew the problem as soon as they heard the dryer, and had it confirmed within 10 minutes. Mrs Harner provided a quote on the spot - they had the part in their van and were able to repair it quickly. Their price was fair, they left the place cleaner than how they found it, and even quickly diagnosed a problem with our washing machine. We would definitely hire again.

The Harner team showed up on time and promptly repaired the fridge. They obviously knew what they were doing. I would definitely have them back again if needed. The communication part was also perfect. Hire them!

Kevin examined the machine, found the issue—showing me what was wrong. Recommendation was to see if the part was still under warranty because repair cost would be high enough that he recommended considering buying a new machine. Appreciated his advice.

The first time they came they weren’t sure if a pump was bad so they only charged the service fee. The code came up again after they left & they came back the next day, replaced the pump & didn’t charge a second service fee. They were very understanding & reasonable.

The Harner's found that it was just a tube for water, not the entire ice maker but because the refrigerator is so old, a part could not be ordered. They found a reasonable option from another part set in their truck and were skilled enough to make it work. This was a great solution for us as I wasn't sure I wanted to go back to ice trays. They went the extra mile for us. Thank you so much, you guys are the best.

Quick appointment and friendly experience. Fixed our dryer in short order. Very nice to work with and will call again when needed.

Kevin and wife were fantastic. Will definitely recommend them to friends.