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Burkholder's Heating & Air Conditioning Inc

Heating and Air Conditioning, Appliance Repair, Air Duct Cleaning,

About us

Burkholder's Heating & Air Conditioning Inc. has been serving the Lehigh Valley and surrounding areas for over 60 years. We are dedicated to serving families and businesses with customized solutions, unsurpassed service, and support for all your heating and air conditioning needs. We are a leader in our industry, hallmarked for our knowledge, excellence, reliability, and commitment to our 90+ employees, our industry, and to you, our customer.

Business highlights

64 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning Installation, Service, Maintenance Agreements, Indoor Air Quality Solutions, Home Automation Systems, Generator Installation & Service, 24/7 Emergency Service, Financing Available

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 226-250 of 250 reviews

Marilyn H.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
ing
Description of Work: Installed heat pump (heating/ac). Had oil tank drained and removed. Removed oil burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,650

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for the "A" score, we are happy to hear that you were satisfied with your tank removal and hope you are sitting cozy in your home. We hope that you choose Burkholder's HVAC for any other HVAC needs in the future. Regards, Bob Burkholder

Phoebe B.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called them in for a job estimate, however we decided the option they suggested was not the most economical for us. They did not present another option, and the price was prohibitive.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for considering burkholder's HVAC for your recent comfort need. We understand that there are many other HVAC companies in the LV and realize that we are not always the lowest price for the job. I will quote a recent customer who said, I had 3 quotes and you were the highest of all the quotes, but you also offered the best product line and warranty for the system." We do offer many other brands other than Carrier and typically offer a good, better and best to give our customers an opportunity to choose what fits their budgets best. I will certainly check in with our Sales staff to see why this was not offered to you upon presentations. Thank you again for considering Burkholder's HVAC as a option for you comfort needs. Regards, Bob Burkholder

Gus O.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Got my oil furnace going after a shutdown to clogged fuel nozzle.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing Burkholder's HVAC for your recent comfort need. Although we may not be the least expensive HVAC business in the area we certainly do take pride in our 50+ years of expertise and highly educated employees. We hope you choose Burkholder's HVAC again should you have any comfort needs. Sincerely, Bob Burkholder

Reginald T.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I never received tjhe service and its well over 1 year now. Angies list confirmed that the swervice was not done.I called angies list a number of times. No one ever calls me back. I am waiting for the refund Angies list been promising for months now. Please send a refund for the servcises that were never done. 610-698-3532
Rating CategoryRating out of 5

Response from Burkholder's Heating & Air Conditioning Inc
Hello (Member name removed), We are sorry to hear of your dissatisfaction. I understand that you purchased a $59 Big Deal from Angies List, once those Big Deals are purchased it is the customers responsibility to contact us so we can schedule for you. Angie's List does not offer us with your name and address to follow-up with for privacy reasons I believe. All of the Big Deals also come with expiration dates, since they are discounted for that month we do not offer those prices for the general public it's a special just for Angie's List. I believe the "F" that you have given us is a bit unfair considering we are not the person who reimburses you and that you were the person who misread the small print. We have maintained an A rating from Angies List for many years as we are a honest, and reputable business not for being unfair. Again sorry for your dissatisfaction but I believe your "F" for this one should be placed on Angie's List not Burkholder's HVAC. Regards, Bob Burkholder

RUSSELL S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 10 point inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing Burkholders for your comfort needs. We are pleased to hear that you were satisfied with your recent service and do hope that you choose to use Burkholder's HVAC for any future maintenance or installation needs. We are now also offering Home and Duct Performance Testing should you choose to find ways to save money on your utilities. Please feel free to contact us with more details. Warm Regards, Bob Burkholder

Cindy L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installed Mitsubishi ductless heat pump system. I had several conversations on the phone after the estimate was done but I probably could have used another meeting pre-installation to iron out details. I might have wanted to change how piping was routed and could have better prepared the area for crew to work. It didn't seem to matter to them. They moved everything out of the way and moved everything back. They were professional, experienced, efficient and courteous. Company will assist me in applying for the rebate. In general, it may take a while before calls are returned, but you just have to keep trying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,900

Raja C.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came in as per schedule but then due to unexpected situation at home they were able to accomodate into their scehdule and came back again to do their annual maintenance. Very professional and competetive in pricing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing Burkholder's HVAC for your recent comfort needs. We are happy to hear that you were satisfied with our service despite the need for revisiting to complete the service. We do hope that you choose Burkholder's HVAC again for any comfort needs. Warm Regards, Bob Burkholder

Marcos C.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspection of AC unit. Maintenance performed. Excellent job performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing to use Burkholder's Heating & Air Conditioining, Inc. We are pleased to hear that all work went smoothly and that you were pleased with the results. We hope that you call us in the event you have any future duct cleaning or HVAC needs. Warm Regards, Bob Burkholder

Judith O.
04/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tuned oiled furnace. Went OK. furnace ended up not burning correctly shortly after service. I have to wonder if the nozzle installed was the correct size. Had furnace serviced by another vendor.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$79

Response from Burkholder's Heating & Air Conditioning Inc
I am sorry to hear that the system was not burning correctly after our service because our technicians are required to perform efficiency test along with draft and smoke checks after each tune up. I hope that we have remedied the problem and everything is working properly. Sincerely Bob Burkholder

Philip C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing to use Burkholder's Heating & Air Conditioining, Inc. We are pleased to hear that all work went smoothly and that you were pleased with the results. We hope that you call us in the event you have any future duct cleaning or HVAC needs. Warm Regards, Bob Burkholder

Michael K.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing to use Burkholder's Heating & Air Conditioining, Inc. We are pleased to hear that all work went smoothly and that you were pleased with the results. We hope that you call us in the event you have any future duct cleaning or HVAC needs. Warm Regards, Bob Burkholder

BILLY G.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing to use Burkholder's Heating & Air Conditioining, Inc. We are pleased to hear that all work went smoothly and that you were pleased with the results. We hope that you call us in the event you have any future duct cleaning or HVAC needs. Warm Regards, Bob Burkholder

Michael K.
12/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Checked and cleaned furnace.
Description of Work: I used Burkholder's Heating & Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing to use Burkholder's Heating & Air Conditioning, Inc. for your future HVAC needs. We take pride in satisfying our customers and push to go the extra mile. We hope to see you next year for your annual maintenance and please feel free to contact us for any of your HVAC needs. Regards, Bob Burkholder

Gerald L.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great job, Great bargin
Description of Work: Gave muy AIr Conditioner its spring service to make sue no leaks and system is ready to go for this summer. The service was scheduled between Noot and 2 PM. A representative called at 11:45 to led me know the Technician was on his way. He arrived a few min before 12. Service was done promptly and the technician was very professional, neet and knowledgeable. I would recommend Burkertholder AC service to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing Burkholder's Heating and Air Conditioning, Inc., for your recent service need. We take pride in our customer service and our knowledgeable technicians, we are happy to hear that you were satisfied with our services! Thank you for your business and for any recommendation you send our way! Sincerely, Bob Burkholder

Gregory C.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional service.
Description of Work: Heat pump annual service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing Burkholder's Heating and Air Conditioning, Inc., for your recent service need. We take pride in our customer service and our knowledgeable technicians, we are happy to hear that you were satisfied with our services! Thank you for your business and we will see you next season for cleaning! Sincerely, Bob Burkholder

Rita B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: Checked on my air conditioner and prepared for spring summer months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing Burkholder's Heating and Air Conditioning, Inc., for your recent service need. We take pride in our customer service and our knowledgeable technicians, we are happy to hear that you were satisfied with our services! Thank you for your business. Sincerely, Bob Burkholder

paul L.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
All OK
Description of Work: AC check up in the spring, good service, all OK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Burkholder's Heating & Air Conditioning Inc
Dear Member, Thank you for choosing Burkholder's Heating and Air Conditioning, Inc. for your maintenance needs. We are appreciative to have loyal customers like you and look forward to being in the Valley for another 50+ years. Sincerely, Bob Burkholder

Carolyn F.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: We received a spring checkup on our central air system. They were very thorough and found a problem. The serviceman asked Dave to come out and check the situation. He basically said ton run the unit until "it stops". He gave us a price on a new unit and also his cell phone number. We have lasted the summer, but will be in touch with him for the new unit. The whole experience with the company was A one, I will recommend them in the future. A very pleasant experience in all ways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

olutoyin A.
09/2012
2.0
heating & air conditioning/hvac
  + -1 more
see above.
Description of Work: My HVAC was leaking water and the pipes froze. The first day they came they weren’t able to do anything at first because of the pipes being frozen and I was charged for that. The next day they came and said what the problem was and I had to pay for that visit. They came again once they received the coil and I had to pay them again. The work they performed ended up being fine however.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Burkholder's Heating & Air Conditioning Inc
Dear Customer, We are sorry to hear of your dissatisfaction with the services that Burkholder's Heating and Air Conditioning, Inc. provided to you. As a non maintenance or non service plan customer we charge a service fee for our technicians to evaluate problems for the customer. We do not charge for a service call if a customer is requesting a quote for a new installation, if that was the request we would send a salesman on the call. In your situation since your unit was not working properly we sent a technician out to diagnose your problem, had the your coil not been frozen we would have serviced the unit the day, and offered the quote to repair the evaporator coil. This would have allowed us to come back a second time once we received the evaporator coil for your system,. We do keep many items on our trucks to avoid having to incur additional service charges, however evaporator coils are unique to their systems and are ordered specific for the customer. Burkholder's Heating and Air Conditioning, Inc., would be happy to provide you with information and pricing on our maintenance and/or our service plan agreements. Our plans offer you an annual preventive maintenance service where you are not charged for a diagnostic visit, discounted the parts & labor pricing and depending on the plan would have covered the costs of the additional service calls saving you money. Please let us know if you are interested in learning more. Sincerely, Bob Burkholder

Keith A M.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
:
Description of Work: Rescued from the brink of disaster!! OK, so it's Friday night at 7:30, the wife is in the middle of a cooking and cleaning spree in anticipation of 30 some people coming for a family gathering Saturday afternoon. "Boy, it's getting warm in here." she says. So I check and the temperature is rising. Good grief, the air isn't working! I run around trying to figure out what's wrong. No clue. Oh my god, call Burkholder...quick! I called and left a message in a panic. Five minutes later I got a call back. Thirty minutes later he's at my door...and he had to come to Bethlehem from Palmerton! 9:00 and everything is cool. Thank you Burkholder! I told you before, I'll tell you again. I recommend you to everyone I can. Prompt, friendly, courteous and professional people all the way down the line. You have a customer for life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Burkholder's Heating & Air Conditioning Inc
Thank you very much for the kind words! Our customers mean the world to us, and everyone here at Burkholders works very hard to make sure our customers are happy. Thanks again for your kind words. sincerely, Bob Burkholder

Peggy B.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They came and left.
Description of Work: Boiler cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Burkholder's Heating & Air Conditioning Inc
Thank you Member for taking the time to complete an Angie's list survey for Burkholder's Heating and Air Conditioning. We strive to complete our work in a efficient and timely manner, with little disruption to our customers. Thank you for choosing Burkholder's for you maintenance needs. Bob Burkholder

Karen T.
08/2011
3.0
heating & air conditioning/hvac
  + -1 more
We did not use this provider.
Description of Work: We called about our air conditioner going out and they told us it would be at least at week before they could come. We called someone else and received excellent service that day.
Rating CategoryRating out of 5

Response from Burkholder's Heating & Air Conditioning Inc
We apologize for our delay in providing you prompt service. With the recent heat waves that our area had experienced we had to place calls coming in on a necessity basis. Unfortunately, we along with many other Lehigh Valley HVAC businesses experienced some missed opportunities during those few weeks, such as yours, due to the high volume of commitments we already scheduled. We are happy to hear you were able to find another company to meet your expectations so quickly, and do hope that you would consider giving Burkholder's HVAC another chance, if even as a 2nd quote, for any comfort needs in the future. - Bob Burkholder

fay F.
08/2011
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Good
Description of Work: Replace Bad Capacitor and clean blower whell

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$420

Response from Burkholder's Heating & Air Conditioning Inc
Thank you for choosing Burkholder's Heating and Air Conditioning. We thank you for your kind words and taking the time to fill out the report.

Gina N.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: No problem agreeing on day ant time for AC repair. Phone call received just prior to Service man's arrival letting me know his name and ETA. He arrived promptly, gave me his card, & was in the company uniform with a name badge. I felt safe allowing him into my home. Very polite and respectful of both me as a person and my home. Helpful in choosing the right service contract..WHICH SAVED ME MONEY!!!! Can't say enough good things about the company and their service. I will always call them when I need service for heating or AC. I'm sure they are just as reliable with any other services they may offer.. He repaired both my AC and a heating relay...the relay was stuck so I was heating and cooling at the same time!!! cha ching ,cha ching!!! They should be at the top of Angie's List.. They .honored my coupon too!!!!! Great experience....wish you had more stars for me to give them...GN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Burkholder's Heating & Air Conditioning Inc
Thank you for choosing Burkholder's Heating and Air Conditioning. We appreciate your many kind words and taking the time to fill out this report. - Bob Burkholder

Michael T.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
Fast and easy.
Description of Work: Gave us an estimate to relpace gas heater + air conditioner in 2007. Never pushed us to do it. Came out again in 2009 gave us an estimate for both again. We decided to just replace the heater in November and they'll come back out in the spring to connect the old airconditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Contact information

383 Minor St, Emmaus, PA 18049

http://www.burkholders-hvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA011533
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
Trade License Expiration
09/08/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Energy Efficiency Auditing,
Natural Gas Lines,
Heating Oil,
Dryer Vent Cleaning,
Metal Fabrication & Restoration,
Fireplaces,
Generator,
Solar Panels

FAQ

Burkholder's Heating & Air Conditioning Inc is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Burkholder's Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Burkholder's Heating & Air Conditioning Inc offers free project estimates.
Yes, Burkholder's Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Burkholder's Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Burkholder's Heating & Air Conditioning Inc offers emergency services.
Yes, Burkholder's Heating & Air Conditioning Inc offers warranties.
Burkholder's Heating & Air Conditioning Inc offers the following services: Heating & Air Conditioning Installation, Service, Maintenance Agreements, Indoor Air Quality Solutions, Home Automation Systems, Generator Installation & Service, 24/7 Emergency Service, Financing Available
Ask for details.

Contact information

383 Minor St, Emmaus, PA 18049

http://www.burkholders-hvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day