Pop-A-Lock of Pittsburgh

Fine, quick, no problems or damage

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Service person was on time. Very informative, relieved my anxiety & nervousness by explaining what needed to be done and was very thorough & pleasant and courteous!

Locked my keys in the car at 8pm - Brian was there just about 20 minutes after I called the 24/7 dispatch service. He called me to let me know he was on his way & called back to check when he had a little trouble finding our car. He had the car unlocked before my husband could finish filling out the paperwork.

Very professional

I called this afternoon, got a very quick callback, and Brian was at my house within a half an hour! He was so very knowledgeable, diagnosed the problem and fixed it! I pointed out a couple of other issues with doorknobs, and he took care of them too! Thank you, Brian! I will always use this locksmith! Renee' S.

Moved into our new home and found that only one front door key and one mail box were provided by previous owners .Had keys duplicated at a Hardware store. This was a complete disaster. None worked . Called POP-A-LOCK , Brian arrived within an hour. Made new keys for screen doors which none were provided. Duplicated keys for doors and mailbox. Very professional , wish all dealings with service companies went this well. Thanks

The locksmith name is Ben and he was just awesome. My boss left her keys in the truck. We have a non-profit organization that she runs and we got a store and we can’t find anybody that will come and do it within the reasonable manner of time and we called him and we told him we are a non-profit store and he even reduce the price a little bit and he is very fast, very professional and he said he be there within a half hour and he was there in 20 minutes so that for somebody to come do something. You know it’s late on people to come to do something for you. Again, his name is Ben and I tried to go in the computer and do it and do it and I didn’t do it but I’m glad you called so I can give you that information. There have been a gentleman comes before and he wanted a $190 and he even charge $20 just to come out there which I think was wrong and I don’t remember the name of that company.

We discovered this evening that our home had been burglarized. After calling the police, having them come here to file a report, we realized that the burglars also took one of our spare front door keys with them. It was 8:30pm when we discovered this, so we needed to get our front door lock changed immediately. I googled a 24 hour locksmith and Pop-a-lock came up. I gave their dispatcher a call, we explained our situation, she took our information and said that someone would be calling us back with details and pricing information. No less than two minutes later a Pop-a-Lock locksmith called me back and gave us a solid estimate on the price to rekey our front door. He showed up exactly when he said he would. He was extremely professional right from the start. He asked to see proof that I indeed owned the property. We then talked through the options available (we ended up getting two door locks rekeyed) and he explained the price difference. He got to work and within the time frame that he estimated he was done. The technician was very professional, and personable. We talked off and on while he was working on the locks. He mentioned early on that it actually was his day off, but when he heard about our circumstances he decided to take the job this evening. This is certainly a mark of an individual and company that values and understands their customer's needs. All in all, we had a great experience with Pop-a-Lock and would certainly recommend them to others.

Excellent service. I would recommend them and would use them in the future.

After moving to a new home, we used Pop-A-Lock to rekey our four doors with deadbolt locks. David and Rick arrived promptly at the appointed time. David proceeded to remove all six cylinders, even the two knob locks for which we had no key. Meanwhile, in their mobile workshop, Rick replaced the pins in the cylinders and cut new keys, making all six locks the same, so that a single key would unlock all of them. David replaced the cylinders and tested the keys. Considering the number of locks, their service was quick, efficient and professional. I would definitely use them again.