Atlantic Ridge

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Chris was very punctual and professional. I found Chris to be very knowledgeable and full of great of ideas on what would work best in my situation. Chris's plan addressed all the concerns i raised. The plan was very detailed and provided detailed price quotes with a list of materials and pictures of plants and materials to be used.

Cannot give a lot of detail as the job is not completed, but from the planning to the work in progress every thing is well done. The landscaper, architect worked closely with me in planning the layout of both the back and front yards. The crew is very efficient and have been diligent in spite of the rain daily. They are very knowledgeable and willing to please in every aspect of the job. I would highly recommend this landscaping company and would definitely use them in the future.

Called for an estimate for the work. Chris Stocker arrived exactly on the day and time set for the appointment. We went over what I wanted done and he gave some very good suggestions. He then did the drawings of the project and came back to go over them. I had a few changes and he drew up another set and brought them back. He was always on time, which to me is a great asset. The crew came in on the day of the job, were very personable and did great work being careful of the surrounding area. They ripped up the old sidewalk and porch and reinvented the front area with pavers and landscaping. They also put pavers around the front trees and mulched and planted the area. It is totally different. I had to have the driveway paved so he also came back recently to finish a few pavers in that area. Everything I was looking for in a contractor, someone who arrives on time, does what they say they are going to do, and does it with the least amount of inconvenience . Thank you Chris.

We moved to an eight year old house last fall that never had landscaping beyond a handful of mostly scraggly trees the builder planted. Not a single bush or landscape bed existed anywhere. There also was no deck or patio, just a rickety set of steps going out the back door. We needed LOTS of help! From the start we were very pleased with the professionalism, promptness, and quality provided. While the plan was detailed enough to make a decision and understand what we were getting in terms of design and plants, we never envisioned the extreme level of quality and attention to detail we would receive. These guys went above and beyond at every turn. We had three trees in the front yard with no mulch beds around them, and they mulched around those trees. That was not in the quote. They removed three dead and dying trees, also not in the quote. Most importantly, they delivered on the plan perfectly. They repaired our brick paver sidewalk, and filled between the cracks with a poly-sand so it looks like a completely different sidewalk, and very beautiful. They installed a well-constructed drainage system in an area that needed better drainage - not detailed in the quote, but a very much appreciated and professional touch. Every landscape bed, plant, shrub, and tree was installed perfectly and exactly as planned. We are extremely happy with the quality of the plants. Chris Stocker was gracious in working with us to change a few of the plants on his thoughtful landscape plan to accommodate our personal tastes, and we appreciated that. We chose to go with a composite deck, and it is handsome and well built. The deck steps down onto a stamped concrete patio which is also beautiful and very well built. The patio is surrounded on three sides by a wooden pergola to provide shade, and I know the guys spent time studying the path of the sun so we would get the maximum shade possible at the hottest time of the day. Very good! The final detail was a landscape lighting package for both front and back which provides just the right amount of light and a wonderful, warm ambiance for enjoying our new surroundings in the evening. In summary I would say two things: first, well done to Chris Stocker and Atlantic Ridge, and once again, thank you!! Second, we could never have envisioned how beautiful this could be on our own. We put our trust in Chris Stocker's vision, and the craftsmanship of his team. They met and exceeded our expectations, we are delighted with the final result and wouldn't hesitate to use them again.

He seemed very knowledgeable in what he was doing. He helped quite a bit with purchasing a fence and getting us in contact with a contractor as well as getting the price down to where we could afford it.

Needless to say, I won't contact them again.

Still in design stage, so will update when we go forward.

He came out for about 30 minutes to look at our job. He said it would take about 10 days for us to get our plans. We gave him a total of 17 days to receive our plans and never heard from him. He responded to e-mails when we were setting up the appointment but since we haven’t heard from him. He finally told me on 3.15 that he would have the plans to me over the weekend and I haven’t heard from him all week.

The job went very well. Every person on the job knew what they had to do. They all were very good at their jobs. They arrived early and work hard during the day. We are very pleased with the end result. All people who saw the area were very impressed. I would give Atlantic Ridge and very high rating.

Atlantic Ridge owner Chris Stocker is a very earnest young man who takes great pride in his employees. That pride is well placed. From start to finish, Atlantic Ridge employees exhibited superb skill, professionalism and keen interest in our satisfaction with their work. We loved the original landscape plans and were delighted when Chris encouraged our input to make the final product our own. As the work progressed, we requested some changes and Chris and his team responded with enthusiasm and creativity, managing to incorporate our changes without adding cost to the project. We really felt as though our satisfaction was of paramount concern to them. Soon after our project was completed, Hurricane Sandy roared over it. Chris emailed us several days before the storm struck, assuring us that he and his team would arrive right behind the storm to make sure everything held up OK. As it turned out, the storm didn't leave a single mark on our new landscaping, but Chris' kindness in reaching out certainly left a mark on my husband and me. We really could not be happier with our new landscaping, nor more impressed with Chris and his fine organization.

Everyone was very professional and thorough with the job. Our entire landscaping around our house is complete and looks very neat and nicely done. I had several questions during the 2 days the guys were here and the questions were always answered completely and any changes we made to the initial plan were done without a problem. Chris, the owner, came out after the work was completed and walked around to check everything! We will be using them on a consistent basis to prune our shrubbery and any other landscaping we would like done.

Really great quote and design sketches provided. Options given for us to decide between, and they spent a good amount of time explaining benefits of each option. Minor issue with scheduling due to uncontrollable issues with weather. Once the job started, it went without a hitch. All of the people onsite doing work were professional and friendly. We received daily detailed updates on the work completed and what was left to be finished. We are very pleased with the result-the primary reason the job was done was to prevent water from getting in to the basement (very poor drainage previously along the house and water getting in regularly to that corner of the basement) and since the work was completed, we haven't had a drop in the basement. The landscaping was done primarily to hide the drainage work, but it is beautiful as well. We intend to contact them to do work in our front yard as well.

I have used 3 or 4 times through the years. We had a master plan for the house and did it over time; we picked them the first time and keep going back because they are very, very good. We are happy; they are easy to work with, very understanding and give good quality. We paid a little more but it is worth it. I will use them again in the future.

They did a beautiful job. The price was good.

They came out to discuss the job, took measurements for a drawing, said they would provide a quote in a week. After a few weeks of promises to get me a quote, I never received one, nor any explanation or apology.

A VERY PLEASANT EXPERIENCE!!!! The entire process was very professional! Chris came out and consulted with us on our expectations. Chris returned in 10 days with a complete layout of his suggestions, cost, pictures of the plants that he recommended, and a very detailed drawing of how the finished product would look. We were so impressed that we said "Let's go"! The crew came out and were very professional, respectful, pleasant, and open to any questions we might have. We made some slight changes to the original layout, but there was no resistance to changing anything. The crew was clearly there to do a good job and customer service was a huge priority for them. They estimated they would finish in 3 days and that's exactly what happened. At the end of each day the crew would clean up and water the plants as well as blow off the deck and any other mess they might have made. They are coming back in the Spring to do our front yard! You will be very pleased with Atlantic Ridge I think. They were not pushy whatsoever! They simply allowed us to choose what parts of their ideas we liked and it just so happened we loved it all!!!!!! I want to thank everyone for posting their experiences on Angie's List. I had no idea where to go to find quality landscaping and by other's reviews I was able to make an informed choice as to who to use. I encourage you to post reviews on any types of services that you use.

My husband and I are very pleased with the work Chris and his employees performed. Chris came to us once he was contacted with a complete folder on his companies policies and Insurance. After walking around the property and talking about what we wanted done, Chris got back to us within 7- 10 days with a proposal. We accepted the proposal and in April knowing he had other projects to complete before May 31st. He had an estimated date of either the 1st or 2nd week of June, because of the weather and so much rain the project was started on June 9th and completed on the 15th. We are very satisfied and would recommend Atlantic Ridge to anyone. Chris and his employees are very friendly and polite. The overall landscaping they performed was well worth the money.

When the project started there were about 4 guys there. Someone showed up every day for two weeks, sometimes two guys sometimes 5 guys. Each day after they finished they would clean up the area to allow us to get cars in the driveway, etc. It was extremely hot out on some of the days, temperature in the high 90's but they worked through it. At one point I didn't think the design was turning out the way it should and I informed Chris. He told me to discuss it with Shawn, his foreman on the job, and they would make it right. I did and Shawn made the corrections that I requested. The whole crew was extremely polite and hard working. Anytime I asked something they would stop and take the time to explain it. While they were there we asked them to remove some trees totally and move some tree to different locations. We agreed on an additional hourly cost for this labor and it was added to the final cost. We were supposed to pay Chris on a 4 payment schedule as the job progressed. We ended up only paying him twice and never received the third bill. Chris said he would just wait until the job was done for the final payment. There was never any pressure for payments, as a matter of fact we mentioned it more than he did. The last day of the job Chris and Shawn came over to make sure all was done correctly and to finish hooking up the lights and complete some of the last details. They did a walkthrough with us to make sure we were satisfied. The patio looks fantastic. The lighting in the walls and the steps makes it look beautiful at night. So glad we added that feature. They re-seeded anywhere where the lawn was damaged from the machinery or the workers, and cleaned up as well as could be. Chris said to call him if we have any problems and he'll make it right. We haven't had any since it was just done, but the way they worked on this job, I believe he'll make good on that promise. We are planning to do some more hardscape and landscaping in the front yard in the future and I will definitely contact Atlantic Ridge again.

They came out to meet with my husband and take a look at the property. A couple weeks later we received a quote and potential designs for our front yard, in a spiral-bound notebook complete with copies of trade license and insurance information. It was very professional and the designs were great. The price was great as well. We ultimately chose to go with a different landscaping company who had provided designs that were more in line with our design aesthetic, but this does not by any means diminish the work proposed by Atlantic Ridge. We would consider hiring them in the future if we decide to do any further landscaping.

Atlantic Ridge is a great company to work with. In fact, our neighbors were so impressed with their professionalism on the job site that they hired them for their patio as well. Starting out both times we had them over to look at the site. They spoke with us concerning our vision for the project and approximate budget. After about a week or two they had the plans ready. For the patio they made up 3 different ones that varied in price and design. We were able to ask questions and modify the plans to finalize. Once that was done, they gave an estimate to start working. They were right on time once and a little late the other. However, they were always honest and kept us informed as to any changes in schedule (which was due to the excessive rain in June of 2009). On the job site they were extremely professional and cleaned up and organized the job site each night before leaving. At the end they checked to make sure we were satisfied and even answered questions a week later about watering and plant care. I would definitely work with them again and would be the first company I would recommend for any job where you want a beautiful design along with quality work. They aren't the cheapest on the block, yet they aren't the most expensive either. But you get what you pay for and in this case it is worth every penny.

Very disappointing experience. The owner contends customer made "demands" - how is that possible when the owner never bothered to call this family back and be honest that the job did not "warrant their company's time" ? Economy was never mentioned in our initial consultation, no prices were mentioned by either party, in fact -- the owner himself said no prices would be discussed until the second meeting and at that time a budget would be set. We called numerous times for our budget meeting but Atlantic Ridge had complete disregard for the family they led to believe he would work with. Perhaps they do not have the experience to handle our difficult project which involves a lot of re-arranging of existing hardscape and landscape, and that's ok, all we expect is integrity from a company. In other words, be upfront and tell the customer the truth instead of dodging phone calls. Angie's List readers: if you have a small yard in an intimate neighborhood, think twice about calling. Look at their literature, they feature big commercial and residential properties. Which is perfectly fine -- every company has their niche -- but you must TELL the consumer. Meanwhile, we were fortunate to find a fabulous, respectful and highly qualified Lehigh Valley landscape architect that gladly took our project for next spring and the estimate for Phase I of the work is between 25-30K. I don't know why any company would say a customer is not worth their time! Bad public relations. Moral of the story: Call your customer, apologize that you can not help them, and perhaps provide a referral to someone who can. That's how to keep a good reputation!