Atlantic Ridge

We trusted Chris and his staff completely. The finished project turned out beautifully! We highly recommend Atlantic Ridge and will definitely use them for future projects.

It went very well. Everyone involved was knowledgeable, polite and worked hard. Result was exactly what I wanted.

I really can't speak highly enough of Atlantic Ridge. Greg (the landscape architect) is a model of professionalism: upfront about all cost, gave suggestions while attending to our thoughts on design, and responded to all out questions promptly. The project was not inexpensive, but worth the cost. We look forward to continuing to work with Atlantic Ridge.

We were very impressed with the service we received from Atlantic Ridge. We were requesting a major update to our existing patio, to provide us with a larger seating and dining area. After the initial discussion to find out our requirements a very detailed planned was provided for our approval with recommendations for shrubs and plants to attract wildlife. The construction of was carried out with no problems and the employees were extremely professional and knowledgeable about what was needed for the new design. The end result was an amazing change over the original patio. We could not have been happier and we will certainly be using Atlantic Ridge for further enhancements to our back garden. Overall a great job. Thanks to Chris and his staff.

Project went well Perfect result, exactly what I wanted Workers were exceptional Fantastic follow up

Extremely well! From the very beginning, Chris Stocker and his team were totally in tune to not only our wants and desires, but also our concerns and hesitation. This was a major project for us, and I couldn't imagine a more professional organization to deal with. They were always eager to answer our questions and provide for our wants and needs. Every aspect of design, selection and installation was well managed and communicated with us every step of the way. When it was all completed, the finished product well exceeded our expectations!

We had a fantastic experience with the team at Atlantic Ridge. They installed our paver patio, ripped out and re-did our front paver walkway (which had drainage issues and was sinking), added lights, created a beautiful water feature for us along with boulders and beds, and oversaw the delivery and install of our shed and fence. They basically transformed our backyard into a tranquil oasis! We love it! The whole team was professional and courteous, super clean, and friendly.

Atlantic Ridge did a beautiful job. It was completed on time, the workers were very friendly and professional. Chris explained the process and kept us informed on the timeline. We will definitely use them again.

We are glad that we hired Atlantic Ridge to do the Landscaping of our house. It was a challenge for both us. The house is very modern and needed a modern landscape design to finish the hole concept of the house. We are very satisfied with the results. The project was done on time. I would highly recommend this company!

It was a challenge because they did it in a timely fashion and it looks beautiful, but part of our stipulation and going into it because of the nature of the slope, was that it be as maintenance free as possible and we have found that not to be the case. We found them to be very fair on the price. The quality was complicated. They should have done a better job of making the slope maintenance free. They were very professional and they had excellent prices as far as we were concerned, and in terms of the aesthetics of how their work looks, it's beautiful.

When we first engaged with Chris, he spent a lot of time with Christine and I to understand what we were looking for, and he provided great design ideas for us to review, adjust and approve. He did a great job in selecting plantings that complemented our property, and in providing color throughout the spring, summer and fall seasons. The hardscaping designs and the water feature he incorporated look great! We had a pool installed about 5 years ago, and the initial landscaping work that the pool company installed was overdone, and Chris's team did a great job in redesigning and scaling back the landscaping around the pool, as well as adding paths, lighting and additional planting beds along the fence lines, and in creatively dealing with grading issues. Chris has a great company with a high quality team. They are all true professionals, polite, courteous and focused on our complete satisfaction. We are truly Raving Fans!

They forgot to notify me they were coming, so I was surprised to find out they had been working at my house all day.. But the work was done even better than I had hoped for, and exactly as per the design I was given...

They gave me a very reasonable price to do the work. They planted 15 shrubs and trees, put down weed barrier, mulched and edged the area. They even put drains under grade for the downspouts at no additional cost. Plus they were trying to match a bush that had died with an existing bush and instead they gave me a pair that matched perfectly. The crew of two guys were professional, friendly and completed the work in one day. I'm completely satisfied and look forward to working with them again soon! They are busy and if you leave a message it may take a few days for them to return your call but rest assured they will!

Not well. He came out and he drew up a plan and we negotiated through the plan. 6 weeks before we planned to start we told him we didn't want to go through with it. He just kept the money and I'm not happy about that. I won't ever recommend him again.

Contacted Atlantic Ridge based off of reviews found on Angie's list. Chris came to our house and we discussed what my wife and I were looking for. He listened to our ideas and then took measurements and photos. About a week later he presented a very detailed proposal. This included a detailed drawing, itemized landscape breakdown, and photos of what we could expect parts of the patio to look like (ie. stamped concrete, pergola, etc.). He came back with a plan that thoroughly exceeded my expectations. Price was a bit over budget, so we needed to make changes to his original proposal. Chris was more than willing to work with us and he got back to us within a week with something that fell more in line with what we were looking to spend. Overall, the attention to detail and the suggestions based on our requests are what made us go with Atlantic ridge (he actually listened to our requests and provided a plan tailored to them?so hard to find others that listen so well!). We have been very happy with the results, we get compliments from everyone who comes over to our house. Hats off to Chris?who, in my opinion, excels at what he does and by all appearances is a stand up guy. I would easily recommend Atlantic Ridge to others. Breakdown of work completed: - Approx. 500 sq ft. stamped concrete patio with step box. - Installed 10x10 wooden pergola and two post pergola for swing (swing was purchased previously). - Planted (7) arborvitae's and an Alberta Spruce (dwarf), finished with mulch and river rock accents. - Removed existing concrete sidewalk and step with widened sidewalk - added flagstone to connect new patio with said sidewalk. - Repair stucco along entire side of house. - Sink two downspouts. (notes: we expanded upon the original landscaping after the project was completed. Installed a Japanese "moon fire" maple and several rose plants?and still need to add railing to new staircase to make it code friendly.)

I am very pleased to give Chris and the folks at Atlantic Ridge 2 BIG thumbs-up. We worked with Chris 2 seperate times, and in both cases he came up with several design options that fit both our ideas and budget. In fact, Chris spent several hours getting to know us personally so he could be sure his designs would fit our mindset. The work was completed on-schedule regardless of rain or shine. He was also more than willing to do the burn-in and follow-up work. We are VERY pleased with the work Chris and the entire Atlantic Ridge team did on our property and highly recommend them.

This review is overdue as the work was completed two years ago. Our initial plan was to replace 3 plants used for screening which were growing out of control, and add a small section along the deck where there was nothing. The suggestion was made to add some other changes to the existing landscaping which we liked so we agreed. Problems were encountered during execution of the project. I had concerns about completing a landscaping project during the fall months given plant availability may not be as great as it would be earlier in the season, but was told this wouldn't be an issue. Well it was, and three new evergreen trees we were to get had to be changed to a different type as those in the original plan were not available. This was done without consulting with me as to what the change would be. This led to another issue. We had stone in the existing landscaping which was going to be replaced with mulch. Larger stones than we already had was going to be added as an accent around new mulch which would also help to prevent mulch from washing away. Since the trees that were now being used were more expensive than those in the original plan, the decision was made (again without consulting me) to to use the smaller stone we had which offset the cost of the more expensive trees. This was brought up with the owner but nothing was done. I ended up purchasing larger stones myself and finishing doing was supposed to be done per the design. Finally, the biggest issue. Six Sip Laurel plants were replacing existing shrubs used for screening. These were recommended as they held their leaves year-round and their size and shape were ideal for the screening we needed. These looked nice at first, but over the winter months they died off. Apparently, a number of homeowners had issues with this plant over the very cold winter. We were told by one of the workers that came to look at the plants that something else would be used to replace them, but that turned out not to be the case. We received 6 new smaller Skip Laurels than what we had during the spring of 2014. All 6 again proceeded to die off during the following winter and the plants were now out of warranty. I have not had problems with any existing landscaping. My expectation is the landscape designer will provide plants that can survive in the climate we have in this area. I have no idea why anyone would have recommended these plants. Now two years later one of the three new evergreens has died. I called to ask for help in determining what these were since the plan was not updated with the actual trees we received. My first voicemail was not returned. I call again, and this time was told they'll come out to see if they can help. That was over a month ago, so went to someone else that was willing to help. This was one of the worst projects I have had completed. Others may be happy with Atlantic Ridge, but I would not recommend to anyone. Making the final payment to them was a big mistake on my part and I should have at least held firm to get the stone we wanted.

On December 28, 2014 my wife and I took advantage of a promotional offer by Atlantic Ridge which included a landscaping evaluation and plans. On January 21, 2015 we met with an Atlantic Ridge employee at which time we explained that we intended to sell the home in the next three years. Our focus was to have Atlantic Ridge provide recommendations as to how we could improve the curb appeal of the property. Atlantic Ridge did not responde until April 20, 2015 at which point they provided a total redesign of the front landscaping at a cost of approximately $17,000. At that time we informed the designer that this was not what we had discussed, and he agreed to go back to the office and address our specific request. We also communicated with the owner of the company who acknowledged in an email that, "We dropped the ball and I have no defense." and offered a full refund. We appreciated the gesture, but decided to continue working with Atlantic Ridge to obtain the recommendations requested. By May 22 we still had not received any further communication from Atlantic Ridge. I emailed the owner and requested a refund of the promotional amount paid. Bu June 20 I still had not received a response and again emailed a request for a refund. As of this date there has been no response from Atlantic Ridge.

Not well... did not get what we paid for. Disappointed

He came, looked at it and then he sent me the design. It took some time to receive the design but everything was fine. He was very professional. He came and walked around the premises. he came for landscaping and so he didn't get in to the house. He looked like a very professional and presentable person. He knows what he is doing and looks like he has a good understanding of landscaping. He was a pleasant person to work with. the price was good. Response was really late. I don't think I will use them again because he was late in getting back to me. Some people are fine waiting for a long time but I am not.

They never sent anything back. They never came out and did the actual review of the area we wanted to have done. He asked me to send over pictures and a layout of the area I wanted to have fixed and I sent it over to him. He never replied. I was very unhappy with their service. They never showed up. They didn't even send a quote. He said he was very busy. I just would have expected something more. I was very unimpressed with him. I think he's very unprofessional. If you say you're going to do something, you do it. I was more than willing to work with him. He didn't do anything with that.

I purchased a Big Deal for a landscape evaluation for my husband for Christmas. My husband took a day off work to meet with them and they have yet to deliver the purchased product. They offered us the option to cancel a couple of times, each time stating we could wait about another week or they would refund our money. Then they finally sent an email, just out right telling us to request a refund. From the tone of the email it was very evident that this business did not consider us a customer or a potential customer. The customer service of this business is non-existent. I would not recommend working with the company to anyone since I have absolutely no trust in the ability to deliver what is promised and I have only seen unprofessional behavior.

Crew did not get along and owner treated me like a used car salesman. Billed me for work that was not completed but removed from bill upon final inspection.

The plan was purchased on 11/4/2014 and the initial communication between us and Chris was great. He asked for available dates to get together as well as an idea of what we are looking to do in our yard. We were in the process of settling on a date in November when communication from Chris ceased. We didn't hear from him until December 22nd when Chris asked if we could set up a meeting in early January. Communication was great leading up to and including the meeting on January 10th. Chris came out, took pictures, looked at the plans we had created ourselves and then gave us some of his ideas. Chris then took our plans and promised to return them with the finished design from Atlantic Ridge. Over a month later, after hearing and receiving nothing from Chris we contacted him asking for an update. Another month passed by and Chris finally responded to us on March 13th that the plans would be emailed to us. (it took Chris 2 months to contact us after our in person meeting.) Two weeks goes by and we still had not received the plans so on March 26th we asked for an update. Chris responded the same day and a few days later we received the plans Atlantic Ridge created. From the time we made the purchase it took 4.5 months to receive the product. Two weeks later on April 9th we asked Chris to please send us our homemade plans we let him borrow as well as an estimate on the cost of revising the plans from Atlantic Ridge as well as doing some of the landscaping he laid out. As of today (May 13th) we have not received a response from Chris. The plans that were created look great and we are happy with them but we just wanted some adjustment made. We had fully planned on having Atlantic Ridge do some work that was outlined in the landscape design we purchased as well as some additional work but not now. Customer service is a priority when it comes to any service and Chris' lack of communication skills does not give us confidence that he or his company would ever complete a project well or on time.

Atlantic Ridge was very responsive and we were able to make an appt. quickly with them to start the design. Update - We cancelled our pool project and no longer required their services. Will definitely use them again for future projects based on their professionalism.