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O'Brien Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters

About us

As your local Lennox dealer, we’re proud to offer the finest heating, cooling and indoor air quality products, with prompt and professional customer service. Regardless of the season or the temperature outside, we can make your home feel perfectly comfortable. Please explore our site to learn more about our quality products and services. If you have any questions or would like to schedule an appointment, feel free to contact us any time. Additional phones - (610) 359-8677, (610) 649-6698, (610) 296-4542, (610) 696-7143, (877) 745-HOME. 12 employees. No subs. Charge a flat rate with no travel charges. Diagnostic service fee applies. Extra charge for after hour services may apply. Award winning. See our Angie's List online coupon. Additional website - obrien.zoponline.com.

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Heating & AC, Air Duct Cleaning, Attic Insulation, Water Heaters, Indoor Air Quality, Maintenance & Service Agreements, Repair, & Solar Solutions.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.6128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
7%
3
5%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 101-125 of 128 reviews

sajjad A.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a Good Job.
Description of Work: A/C/Heating System .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Patrick H.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth K.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was timely and clean.
Description of Work: New furnace installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOANN C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

MICHAEL M.
04/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Central air conditioning system with ductwork installed. Very professional, clean, timely work performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,341

Gunther C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Alan T.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed HVAC. Went very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Everett C.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They sold and installed a new boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Kathleen S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Professional-clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$399

Sean Y.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had a furnace replaced with them about 4 years ago, and have had them doing the scheduled maintenance. Very reasonably priced, and when my furnace died, they were able to replace on the very following day at a fraction of the price quoted by other AC companies.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gordana L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I think they are competitive with their pricing and give top quality work. They install quality equipment in a timely manner, they were very efficient.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eileen P C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very professional and efficient service. Installation was clean and completed within the estimated timeframe. Would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Marc H.
07/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Russ and his crew were great and did a fantastic job for a great price. Would definitely recommend them to all my friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Nancy M.
06/2014
2.0
air duct cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: The service provided was air duct cleaning and dryer vent cleaning. First technician arrived on time, second technician with equipment arrived 10 min later. Nothing was done until second tech arrived. My register vents were not removed, compressed air was pushed through the tiny vent slots to push dirt down, however the other vents were not covered and the pressure tip barely was in the vent. Apparently most of the cleaning was done at the trunk of system. Overheard techs mentioned they didn't have the proper tools. Total time at my home was 1 and 1/2 hr including the 10 min nothing was done. After cleaning dryer vent , dryer was not properly reconnected. When we reconnected dryer next day, noticed how dirty the dryer vent still was, lots of lint throughout. Felt I did not get proper air duct or dryer vent cleaning for cost of $550. I requested a partial reimbursement but was offered a re-cleaning which I declined.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$550

Response from O'Brien Heating & Air Conditioning
This customer did purchase duct cleaning from us and was given a discount, as well as a free dryer vent cleaning. Two techs were assigned to the job that came from different location and met at the jobsite. The customer voiced their displeasure with the results and I immediately offered to have a senior crew come back and correct whatever they were unhappy with from the initial call. For duct cleaning, we use a HEPA vacuum system combined with compressed air washing and brushing. Our goal is for all of our customers to be at least very satisfied with their results and attempted to achieve that goal. The customer seemed to be more focused on a further discount. We do not want to leave an unsatisfied customer and our offer stands to make things right if the customer would allow us.

Linda W.
06/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Installed new heater, a/c, & water heater. Also cleaned ducts. From the first visit for the estimate to the actual work everyone was professional, knowledgeable, and informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

LETITIA S.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: installed a heating /air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

Katherine D.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were great. They were fine.
Description of Work: O'Brien Heating & Air Conditioning gave me a quote and installed a new HVAC system for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Raymond N.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very well. See above
Description of Work: The heater was not working, so we called this company. It turned out that the heater was working but that the door to the heater was not in correctly (probably due to myself after I put the filter in). The tech did not charge us anything. I did purchase a maintenance contract, which I needed anyway. The experience with this company was very good, and I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dyann W.
07/2011
3.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: I didn't use this company, I called them to see about a repair to my heating/AC unit. When I called I was told it would be $99 for them to come out and that they only do free estimates for installation or replacement of a unit, not for repairs. Their company information on this site says they do free estimates, it doesn't specify for what kind of work. I don't know if thats the company's fault or Angieslist, but I think it shouldn't say free estimates if not all estimates are free for all kinds of work. They were very nice when I called, I'm just glad I asked about an estimate first and didn't just have them come out.
Rating CategoryRating out of 5

Response from O'Brien Heating & Air Conditioning
Unfortunately, when it comes to service work, we don't know what problem exists until we actually inspect the equipment. We charge a flat $99 diagnostic charge regardless of how long it takes to determine the problem. At that time, the cost of repairs is quoted and approved before we proceed so that there are no surprises. We have found it not to be in our customers' best interest to simply accept their diagnosis or that of another contractor. When customers are seeking to replace their equipment, naturally all estimates are done at no cost.

John L.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great!
Description of Work: Contacted Obrien for an estimate on gas furnace replacement and new central air. The front office staff was extremely helpful in accommodating my schedule. Russ came out and did an excellent job explaining how the system would be installed. He was very professional and knowledgeable. I even advised him that I needed an estimate quickly and he was able to get back to me within 24 hours which, given the complexity of the installation, was quite impressive. In the end, I did not go with them for the installation for budgetary reasons. I think their estimate was in line and reasonable. However, given that this property was a rental property, we decided to hold off for the time being. I would definitely recommend Obrien and will contact them in the future should we decide to proceed with the installation. Their rating on Angies List is justified.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SARAH M.
10/2005
5.0
heating & air conditioning/hvac
  + -1 more
RON WAS VERY THOROUGH IN HIS WORK, UNHURRIED AND HELPFUL IN ANSWERING ALL MY QUESTIONS. WE WILL DEFINITELY BE RENEWING THIS SERVICE AGREEMENT FOR NEXT YEAR.
Description of Work: WE MOVED TO A NEW HOUSE THAT HAD A PAID SERVICE AGREEMENT WITH O'BRIEN THAT INCLUDES A MAINTENANCE VISIT FOR THE HEATER IN THE FALL AND THE AIR CONDITIONER IN THE SPRING. THE AGREEMENT WAS PAID UNTIL THE END OF THIS YEAR, SO RON CAME OUT TO PERFORM THE YEARLY MAINTENANCE ON OUR HEATER, WHICH CONSISTS OF CLEANING, OILING, INSPECTING AND PERFORMING CARBON MONOXIDE TEST. WE ALSO HAD BEEN HAVING TROUBLE WITH A NOISY PIPE THAT WAS PART OF THE HEATER. HE FIXED THIS BY BLEEDING THE ENTIRE SYSTEM AND NOW, NO MORE NOISY PIPE!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul F.
01/2005
5.0
heating & air conditioning/hvac
  + -1 more
WE HAVE USED THIS COMPANY FOR SEVERAL YEARS, AND HAVE BEEN VERY SATISFIED WITH THEIR OVERALL SERVICE. THIS WORK WAS DONE UNDER THE SERVICE CONTRACT THAT WE HAVE WITH THEM.
Description of Work: THEY REPAIRED A GAS FURNACE.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARCY H.
06/2004
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE USED THIS COMPANY FOR APPROXIMATELY 20 YEARS. I HAVE ALWAYS HAD OUTSTANDING SERVICE FROM THEM.
Description of Work: STANDARD SERVICE ON HEATER AND CENTRAL AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

06/2004
5.0
heating & air conditioning/hvac
  + -1 more
ARRIVED ON TIME TO SERVICE OUR CENTRAL AIR UNIT. TOOK TIME TO EXPLAIN PROBLEMS WE WERE EXPERIENCING AND GAVE GREAT TIPS TO HELP PREVENT IN THE FUTURE.
Description of Work: SERVICE CENTRAL AIR UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Patricia K.
06/2004
5.0
heating & air conditioning/hvac
  + -1 more
O'BRIEN'S REPAIR MAN WAS COURTEOUS AND PROMPT. HE WAS VERY KNOWLEDGEABLE CONCERNING MY AIR CONDITIONING, IT'S PROBLEM AND REPAIRING IT.
Description of Work: O'BRIEN CAME TO REPAIR MY AIR CONDITIONER WHICH WAS LEAKING. UPON THEIR ARRIVAL THEY FOUND A CLOGGED DRAIN LINE AND BAD CHECK VALVE. THE REPAIR MAN WAS ABLE TO QUICKLY REPAIR THE PROBLEM AND THOROUGHLY CHECK MY SYSTEM FOR ADDITIONAL PROBLEMS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Contact information

381 Burmont Rd, DREXEL HILL, PA 19026

www.ocomfort.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
PA006705
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
07/01/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters

FAQ

O'Brien Heating & Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

O'Brien Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, O'Brien Heating & Air Conditioning offers free project estimates.
Yes, O'Brien Heating & Air Conditioning offers eco-friendly accreditations.
No, O'Brien Heating & Air Conditioning does not offer a senior discount.
Yes, O'Brien Heating & Air Conditioning offers emergency services.
Yes, O'Brien Heating & Air Conditioning offers warranties.
O'Brien Heating & Air Conditioning offers the following services: Heating & AC, Air Duct Cleaning, Attic Insulation, Water Heaters, Indoor Air Quality, Maintenance & Service Agreements, Repair, & Solar Solutions.

Contact information

381 Burmont Rd, DREXEL HILL, PA 19026

www.ocomfort.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed