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Sarafinas Home Repair

Handyman Services, Finished Carpentry and Woodworking, Plumbing,

About us

Sarafinas Home Repair is a family run, locally owned, residential home repair business in Chester County. Repairs consist of anything from the proverbial honey-do list, like hanging a picture, to a kitchen, bathroom or basement remodel. We also install windows and doors, replace wood trim, moldings, tile and wood flooring. The use of subcontractors would be limited to the scope of the repairs. Generally none would be used. There is no fee for estimates or for a smile. Award winning.

Business highlights

15 years of trusted experience

Services we offer

Remodeling. Handymen. Plumbing. Electrical. Drywall. Windows. Doors. Countertops. Tile. Hardwood flooring. Decks

Services we don't offer

Roof replacement & repair

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
4%
3
3%
2
3%
1
14%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.6
punctuality
4.9
Showing 101-118 of 118 reviews

Patrick J K.
09/2017
1.0
handyman service
  + -1 more
never responded
Description of Work: I called and left a message and also sent the e-mail on his website but never received a response to either attempt. Too bad because his company looked like just what we needed.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Sarafinas Home Repair
Please accept my apologies. If you are still in need of repairs, feel free to contact me again. I will be happy to accommodate your schedule. Brad

Jane H.
01/2016
5.0
doors, handyman service, home remodeling
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan Q.
09/2015
4.0
doors, handyman service, home remodeling
  + 1 more
unknown
Description of Work: Repair work on walls and ceiling was excellent except on one wall- paint job was sloppy

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$500

Response from Sarafinas Home Repair
{Member's name}, I appreciate your review. If you have any concerns or issues, please fell free to contact me. I will be happy to rectify any matter of contention. We take a great deal of pride in our work and would be greatly disheartened if you were upset in any way. Thanks Brad

Susan S.
07/2015
4.0
woodworking
  + -1 more
.
Description of Work: Everything went well, but it took a while to actually receive the company's quote.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sarafinas Home Repair
Thank you for your response. I look forward to working with you in the future

Joan P.
07/2015
1.0
ceramic tile
  + -1 more
.
Description of Work: Never returned our call for a two bathroom tiling project. Very unprofessional.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Sarafinas Home Repair
[member name removed], I am sorry I was unable to assist you. If you would like I can arrange a time to evaluate your repair. If you are already being helped, I wish you the best of success and thank you for the opportunity.

Sandra L.
07/2015
3.0
handyman service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Response from Sarafinas Home Repair
[Member Name Removed], I am sorry you were not completely satisfied with your repairs, I have looked at my records of the service completed in April of 2012 and have not received any correspondences of your dissatisfaction and had thought you were satisfied when the repair was complete. If you have any issues with the installation of curtains or the repair of your desk drawer made 3 years ago please feel free to contact me and perhaps i can rectify the situation. Thank you Brad

maria M.
03/2014
1.0
handyman service
  + -1 more
.
Description of Work: It took 2 months to come to give me a quote and then I never received a quote.

Rating CategoryRating out of 5
responsiveness
1.0


Sara P.
11/2013
5.0
handyman service
  + -1 more
I used Sarafinas Home Repair
Description of Work: I used Sarafinas Home Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Tom S.
09/2013
1.0
handyman service
  + -1 more
See above.
Description of Work: It took a few days for the owner to respond to my phone message. We he called we set up an appointment for the following week. I left work early to make sure i was home for the appointment. They never showed up and never responded to my follow up call.I'm not sure how long you can stay in business if you keep blowing off appointments.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sarafinas Home Repair
[member name removed], Thank you for your response. We, at Sarafinas Home Repair care about every customer, yourself being included. We have taken steps to increase our response time as well as scheduling and bringing this to our attention is of a great service. I apologize for your inconvenience. If you would wish, I can reschedule for a more convenient time to accommodate your schedule. Thank you Brad

Paul K.
05/2013
1.0
handyman service
  + -1 more
Never returned my call.
Description of Work: Left a detailed message on the phone about simple job I needed completed and company never returned my call. I'm now working with Main LIne Handyman and the experience so far has been wonderful. Great customer service and detailed feedback.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Kathleen S.
04/2013
5.0
doors, drywall, handyman service, plumbing
  + 2 more
unknown
Description of Work: I had purchased a deal and schedule a time to review the list. He was very up front about his schedule for the next couple of weeks so our expectations were clear. He confirmed the day before the appt and showed up on time. He took time and care completing each task on the list. He did everything from drywall repair, plumbing, installing screen doors installing a ceiling medallion etc. he got it all done and was a pleasure to work with. My honey do list has now become the "call Brad list," he is easier to deal with. :-). We are now working with him for ideas on other jobs and he has great ideas. We are so glad we finally doing a contractor who is reliable and does excellent work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Glenn L.
03/2013
1.0
handyman service
  + -1 more
unknown
Description of Work: Called on Monday. Called again on Wednesday. It is now Saturday and I still haven't received a call back. I have given up trying to deal with this business.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph N.
11/2012
4.0
home remodeling
  + -1 more
Please see above
Description of Work: Brad did a light remodel of our master bathroom - installed new tile floor, took down tile on wall and made repairs to wall, installed vanity, toilet and bathroom cabinets and installed a light. Overall very satisfied w/ Brad's work and price (another provider came in and never followed w/ a formal estimate but told us to expect to spend $5,000 - Brad did the work for $1,500). He solicited our feedback when appropriate but mainly kept to himself and did good work. The only issue we had was a missed appointment for an estimate (Brad promptly came out after realizing his mistake) and a mixup on my email address when he sent the estimate (that is the only reason for the C grade in "Responsiveness") Otherwise I would definitely use Brad again and am considering it for our other bathroom. I would prefer to give him a A- / B+ The $1500 we spent was for labor over 4 days - we provided all the big materials (tile, toilet, vainity, cabinets)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Carl-BetteAnne C.
04/2012
5.0
drywall, electrician, flooring contractor, handyman service, interior painters, home remodeling, plumbing
  + 5 more
i think above says it all!
Description of Work: WE had a bathroom remodel done by Brad Sarafina's and it was excellent all the way around. We supplied the materials , but ~Brad did all the demolition and work. We needed drywall repair and painting, electrical work, plumbing work, new tile floor and we could NOT be any happier!!!! He is kind, considerate, (i am a neat freak/germ phobe) and he was extra sensitive to all my * issues*. I could even leave him and trust him in our home while i took our daughters to various activities ~and i never do that! He is honest and trustworthy! His cleanup each day after work was exceptional. The bathroom looks gorgeous, His work is meticulous. He even washed off my husband's dust pan and broom he asked to borrow from our garage! ( and Brad didn't even know, my husband said...we shall see if he washes off the dust pan) , hahaha! Now my husband loves him too! We have many other projects waiting for him to do! I almost do not want to brag about him because he might get to busy to do all the work we have for him! :o)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,073

Emma M.
08/2011
5.0
garage doors, gutter repair, handyman service
  + 1 more
Couldn't have been better.
Description of Work: Two calls. Sarafino was prompt, professional and very thorough. He repaired a garage door, and installed new gutter guards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lula L.
08/2011
5.0
handyman service
  + -1 more
unknown
Description of Work: I was very pleased with his service, I could see daylight coming through my front door and he sealed up everything and fixed my problem.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joy K.
05/2011
5.0
handyman service, woodworking
  + 0 more
unknown
Description of Work: Brad installed new baseboards throughout my house. The quality of his work was outstanding and he went above and beyond to ensure a really finished look. He even designed creative solutions to improve the appearance of some not-so-great features of this 100-year-old house. Brad is a great guy--very pleasant and easy to work with. I had no hesitancy leaving him in my home while I went to my office. I would definitely ask him to help with other projects, and would recommend him to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1503 Eagle Ridge Dr, Downingtown, PA 19335

http://sarafinashr.com/

Service hours

Monday:
9:00 PM - 5:00 PM
Tuesday:
9:00 PM - 5:00 PM
Wednesday:
9:00 PM - 5:00 PM
Thursday:
9:00 PM - 5:00 PM
Friday:
9:00 PM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Finished Carpentry and Woodworking,
Plumbing,
Drywall,
Interior Painting,
Electrical,
Doors,
Kitchen and Bath Remodeling,
Lighting,
Unfinished Carpentry,
Garage Doors,
Flooring Sales and Installation

FAQ

Sarafinas Home Repair is currently rated 4.7 overall out of 5.

Monday: 9:00 PM - 5:00 PM

Tuesday: 9:00 PM - 5:00 PM

Wednesday: 9:00 PM - 5:00 PM

Thursday: 9:00 PM - 5:00 PM

Friday: 9:00 PM - 5:00 PM

Sarafinas Home Repair accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Sarafinas Home Repair offers free project estimates.
Yes, Sarafinas Home Repair offers eco-friendly accreditations.
No, Sarafinas Home Repair does not offer a senior discount.
No, Sarafinas Home Repair does not offer emergency services.
Yes, Sarafinas Home Repair offers warranties.
Sarafinas Home Repair offers the following services: Remodeling. Handymen. Plumbing. Electrical. Drywall. Windows. Doors. Countertops. Tile. Hardwood flooring. Decks
Roof replacement & repair

Contact information

1503 Eagle Ridge Dr, Downingtown, PA 19335

http://sarafinashr.com/

Service hours

Monday:
9:00 PM - 5:00 PM
Tuesday:
9:00 PM - 5:00 PM
Wednesday:
9:00 PM - 5:00 PM
Thursday:
9:00 PM - 5:00 PM
Friday:
9:00 PM - 5:00 PM