Mattioni Plumbing, Heating & Cooling

This provider responded in a timely and professional manner to give me an est. for a new garbage disposal. They put in a new garbage disposal and I signed up for an annual maintenance on my heating and air. They did the first summer maine. and was very happy with the tech who came out. He was very professional and explained everything that he found and things to be aware of for the future.I also had their plumbing team come out to address an issue. They tech was very familiar with an Mani system and helped me sort out future needs. He also did some work and I found him to be knowledgeable as well. I am very happy with my choice of companies. It is also nice to have a company that does heat tin, air and plumbing.

Easy to get an appointment within 24 hours of calling with being charged as an emergency call. The technician diagnosed the problem and explained my repair options before proceeding. I would have given all A's but I had to call back the technician the next day because the fan would not turn on when the thermostat was adjusted. He came back, found the problem, and was fixed in less than 60 minutes -- no additional charge.

I liked them very much and we are very much considering them, we are having someone else come out to compare. Overall it was a good experience, nice enough guy. They came out within an hour of me calling.

They were very thorough and offered a lot of suggestions, as to how we can maintain our plumbing. I will use them again in the future.

They are prompt, seem to have a lot of expertise in their area, they clean up well after their job, and they are reliable. They are very confident in what they do.

See above! Thanks Terry, Mary and anyone else who was involved with our project. Not only was Terry very clean about his work so far, but he even entertained our 18-month old's constant "HI!'s" and conversations with him as he walked by - EVERY TIME =o)

Our water heater failed over the weekend. Mattioni told us that they had the water heater we needed, but we would have to wait 4 hours for a technician. After 4 hours, we were told that they didn't have the water heater. We waited another 4 hours for them to find the water heater that we needed. At that point the technician requested an outrageous amount of money (2 1/4 times more than we paid for the same water heater 7 years ago). We declined his offer. The office contact person was extremely freindly, cooperative and accommodating. She kept us up to date frequently. The technician was less so. That evening we contacted a competing contractor on Angie?s List. The competing contractor made arrangements to have a special delivery of a new water heater from their supplier on Sunday. The work was completed quickly and efficiently. The competing contractor was friendly, courteous and professional. From the initial telephone call to the completion of the work the competing contractor kept us informed of the progress of each step. We would hire the competing contractor again without hesitation and would recommend them to others without reservation. The competing contractor?s price was 1 1/4 times more than we paid for the same water heater 7 years ago compared to Mattioni?s price of 2 1/4 times more than we paid for the same water heater 7 years ago.

Dave Willoughby arrived on time, diagnosed problem and fixed it. Service was very professional. He explained everything he did and answered all questions in a thorough and friendly manner. Very pleased with the service, and would definitely use them again.

Wonderful company. They accommodated my request to have someone out on the same day that I called, the service man was quick and efficient. Very happy with the service, and will definitely use them again!

They are prompt and do a great job of explaining all of the details for the services they perform. I would definitely use them again. They are very professional, thorough and do quality work. This is one area of home repair where you get what you pay for.

I have used them many times in the past, and their service has always been good. They are professional and knowledgeable. They are not the cheapest but are very good.

Overall I was happy with the service. They contacted us a day before the service date because of a cancelation and came out even sooner then originally scheduled. The plumber placed coverings over his shoes so not to track dirt all over my floor. He was very informative and even tested the temp of our water. The work consisted of rebuilding the show lever valve. It took three screws, remove the device and replace. Not even 30 minutes total and the work came out to $225 after the Angie's List coupon. Their rates are flat. $60 service call and flat $195 (30 minute) to rebuild. When the plumber placed the lever back in place, I noticed that he did not re-seal around the plate that covered over the opening for the shower. At least he could have informed me that it needed to be resealed. $225 for 30 minutes work = overpriced. I won't use them again because I think I could get at least same quality from an independent for far less without a coupon.

It went fine. The tech arrived, located the problem within the first 10 minutes and fixed it.

Dave Willoughby arrived right on time at 8:30 in the morning and got right to work. He completed the work in about 2 hours. We found his work ethic to be admirable and the completion of the job to be great. He was personable and explained the process so that we could understand what he was doing to the house and the fridge.

Everything went well, on time, precise, courteous and professional

Our hot water heater stopped working on a Sunday afternoon. I called Mattioni and left a message with their answering service. I received a call from a technician within 30 minutes. He explained my options regarding repairing or replacing. We opted to replace since ours was 10 years old. By 8:00pm the new water heater was installed and the old one removed. As always with Mattioni, I was very pleased with their professionalism and quality of work.

They were very good, and I had no problems with them. The person who came to the house was very knowledgeable. I would rate them highly and would use them again in the future if necessary.

It was fine. They came on two different days and it was okay. We spent thousands of dollars with them. We used them and were satisfied with the whole process. I think that they were very expensive, but then everything in Pennsylvania is really expensive compared to where we came from. They came when they said they would come. They are just very institutional and as a result they are very expensive. They try to sell you things in addition to the work that they are doing and we are not smart enough to figure that out. They are not plumbers that you would call for small jobs.

This was a routine procedure which the plumber performed perfectly well. Along the way he kept me apprised of the cost. The gentleman was polite (he donned booties to come in the house) and pleasant to deal with. In looking for any negatives, I believed $500 for this job seemed high. I will admit that I am not up to date on these things and that $30 of the total was for Saturday work, nevertheless this amount of money for 1.5 hours of labor and use of a machine seems high.

The tech was only about 5-10 minutes late and we received a call to notify us that he was on his way. Tech was professional.

They are very detailed and organized. They arrive on time and clean up everything. All the repairs they've made are still in tact.

I had a slow tub drain for the last few weeks and just didn't get around to calling a plumber. Finally, the slow drain turned into a completely stopped drain.Since I only have one tub, I had to have someone come out right away. I had seen Mattioni's truck at a house a block from me that is under going an extensive renovation, so I decided to look them up on Angie's list. The reviews were good so I decided to give them a call. I called around 830 in the morning and they had someone to my house by 1130am. Paul was great. He was extremely professional and polite. He explained everything he was going to do and how much it was going to cost. He told me the best he could do was open the pipe to about 80% since it is galvanized. I know that I have galvanized piping and will eventually have to have it replaced. Paul explained the best way to do this would be through the ceiling in the kitchen below. A previous plumber had told me we'd have to take up the relatively new bathroom floor to replace it. Our kitchen ceiling needs to be replaced anyway so I'm glad Paul suggested going through the ceiling instead. I will definitely use Mattioni again and will be requesting Paul since he has experience with old homes and plumbing.

Replacing the furnace/AC unit was as smooth and hassle-free of a process as one could wish for. The folks at Mattioni's are true professionals, and their reliability is what keeps me coming back to them, if we need HVAC or plumbing services. Communication, professionalism, and punctuality were all excellent.

The job was fine. They were prompt, they were efficient, and they do really nice work.

He is very good at explaining what he is going to do. I called him because we had a clog in our kitchen drain and it was leaking into our basement, so that was troubling. He came out and explained what he was going to do. Initially he had come out and just fixed the drain. He also showed me where the actual pipe where the clog had occurred was corroded. That was also contributing to the food in our sink disposal system getting caught in that corroded piece of pipe and causing the plug. He initially came out and cleaned out that plug, but he also explained that it needed to be replaced. Based on what I saw it looked pretty grotty and he replaced some piping there. I know they are a little bit more expensive than probably what is around. They do a very thorough job. They are very professional. I have used them several times already and I would use them again in the future.