Mattioni Plumbing, Heating & Cooling

I would say it was excellent. I liked the fact they had emergency service. We called them at like 11 at night and we had a response right away. Called back within like 5 minutes. They were excellent.

I had a tub spout leaking, Mattioni came and fixed it. Their plumber was professional, quick, and clean. A little pricey, but plumbers always are.

This is a review of consultation rather than service. EXCELLENT is the word I would use. I contacted Mattioni for a second opinion about a terrible occasional knocking noise in my new HVAC, installed by another company near my house. Chris returned my call and spent considerable time on the phone with me, explaining the processes behind the sounds and giving me some idea of what?s normal by brand. He gave me such good information, so clearly, that I was able to return to the original company and get the problem resolved -- which he had encouraged me to do. My next step would?ve been to hire Mattioni to come out and do a complete evaluation of the installation and unit, even paying extra since it turns out they don?t service my area.

Dave W. has been to our home before and always is respectful and professional. We've been using Mattioni for years. They always hire great technicians and stand behind their work. One thing I dislike, though, are these "reviews" contests. I know they're optional, but when a good job is done I will acknowledge same.

Experience was pleasant from the office staff and working to accommodate my schedule and the service man's arrival. The service man was prompt and discussed all my options and pricing before he left to retrieve the toilet I opted to replace my old one with. He returned within 30 minutes and completed the job within an hour. The entire process was completed in a two hour time frame.

I asked Mattioni Plumbing to replace the pressure reducer. After this was complete we tested the pressure; it was good a 62! Then we tried heavy usage, water running both in the kitchen and the half bathroom sink. Then the pipes started to rattle. The plumber troubleshooted the problem and recommended the expansion tank be replace. I believe this did need to be done, but it was not cheap. He continued unsuccessfully to troubleshoot the rattling of the pipes. This unsuccessful effort cost around 150. Troubleshooting should be charged at a more reasonable hourly rate! The service person, Paul, was very professional.

Both tried to sell a service contract for their services. Asked several times, showed me the sell materials (I assume they get a commission for selling them). Their pricing is very high. The Angies List review I read did mention pricing as an issue. Cannot afford to have those guys come back.

Guys are extremely professional and courteous. The one watch out here is that everything they do everything according to a price list, vs. time spent. So, for instance, if your toilet is clogged, they will charge you for 1) trying to unclog the toilet with a snake and then if that does not work 2) taking the toilet off completely and then anything else that needs to be done in diagnostics. In addition, there is a $65 charge just for coming out. The charge is completely understandable, but I had to pay $125 for them to snake the toilet for 5 minutes before realizing it was fine. We ended up needing a new toilet and the toilet retails for about $350 (it was and is a great toilet), so if you look at the price of the total project and consider taxes, you can see how much labor was charged for a maximum of 3-hours of work. They are very professional and will get the job done, but their business model is advantageous to the corporation vs. the consumer. I have no complaints about the work, I just wish I was a little smarter with my money. My upstairs toilet ended up with the same problem as the downstairs one, so I replaced it myself this time around. So you could say that they helped me replace 2 toilets at that cost.

Overall, it was an excellent experience. John took the time to check each plumbing location in the house which included the 2 1/2 bathrooms, sinks, sump pump, and incoming water lines from our well pump. He provided us recommendations and quotes on older equipment or pipes to keep an eye on. We appreciated the thorough review of our plumbing "conditions" and the future recommendations.

I called Mattioni Plumbing, Heating & Cooling. Lynne V. and Jackie R., the Customer Service Reps had me scheduled for a service visit within 15 mins from my original call. Great turn-around time! Wade P., the Service Specialist was on time and was very professional. He cleaned the furnace flame sensor as he said that is the problem most of the time and the part doesn't need replacing. I was very impressed by this...that he just didn't replace the sensor as this would have been a higher repair bill. I actually decided to asked to sign up for their annual service and Wade talked me through this. Doing this actually saved me more money on this visit. Overall the experience was great.

The service and timing was incredible. The men that came were professional, clean, courteous and efficient.

Terry was able to fix it and explain to me how (in the future) I should manage my pipes leading to both outdoor hose outlets to help avoid frozen pipes. He was FAB, very knowledgeable and patient when explaining things to me. He was in/out in less than 45 minutes.

They found an issue that we had. They showed us where the leak was and what the proper course of action would be. They have done a lot of work for us through the years. They have been very courteous and done excellent work. They are timely and competively.

We are almost finished with some major renovations including a new kitchen and have had some issues with the electrician we had hired. When it came time to address some plumbing needs, we went back to the people who have been taking care of us for almost 25 years: Mattioni Inc. We requested our favorite technician, Paul, and he did not disappoint. Not only did he efficiently install the top-of-the-line garbage disposal we had ordered, he also fixed yet another of the electrician's mistakes at no additional cost to us (not even the best garbage disposal will work if the switch is not wired correctly...). The toilet is now also repaired and you would never know that Paul had been here - he's by far the neatest contractor ever to set foot in this house. He was the first to my knowledge to use booties over his shoes (~1995), having gotten the idea from his ER nurse sister. Pretty soon the entire company was using them and now many others have followed suit. Too bad he didn't get a patent on the idea! Mattioni is not the cheapest plumber out there, but in the long run I feel as if we have saved money by using a company with such high standards and degree of respect for its clients. It's hard to put a price tag on peace of mind.

Went very well. The new faucet I ordered on Tuesday was here on Thursday. Yay! Mattioni's Chuck Young called promptly to schedule installation. My schedule for the day was taken into consideration, a time was agreed upon, the technician arrived on time. The entire "switch out" was accomplished in under an hour. Clean, courteous, correct installation and a quality product were what I expected and what I received. Thanks, Chuck and Dave!

We recently moved into a home that has been presenting some issues that the seller must have forgotten about so I decided to get a few more inspections to make sure there are no more surprises. Terry from Mattioni showed up (early) to perform our plumbing inspection. He went through everything and answered my questions and gave me helpful hints and instruction for some minor repairs that I can do myself. He was very thorough, professtional and helpful.

Tech. arrived on time, appeared clean & professional. Took time to analyze the problem with the faucet; isolated the cause, repaired same and tested repair. Same with the toilet.

We had family down the day after Thanksgiving when the garbage disposal stopped running and the kitchen sink filled up and would not drain. I called Mattioni (after finding them on Angie's List) fairly late in the day - around 3pm. I was pleasantly surprised when they told me that someone would be out that day to look at it. The serviceman showed up around 4:30 and was very professional and helpful. We also used a deal they had advertised on Angie's List.

Paul arrived and it was all good after that.

They were prompt and very knowledgeable. They worked quickly, efficiently and were very polite. I would call them again for assistance.

Technician was very professional, clean, courteous and respected my home. He had to safely shorten and reposition a propane gas pipe. Two shut-off valves were installed to improve accessability and safety. All connections were tested for leaks. An electrical outlet box needed to be moved slightly. Safety issues from a prior installation were noted and will be corrected.

Linda was very helpful through the entire process, including arranging for the shower glass to be measured, quoted and installed. She helped my wife and I pick a color scheme and tile pattern that suited our tastes perfectly! The work was done professionally, without issues, and we are loving our new bathrooms every day.

Dave from Mattioni's was great and the repair was done quickly and completely. Dave notice that we were missing a white cap during his repair and went to the truck to retrieve one. Small details mean a lot.

Wade was on time and explained all of the options and performed the service with no problems. The overall experience was excellent.

They were willing to schedule a call to suit me for maintenance on two heating and a/c systems. The previous owners had neglected the humidifier and it wasn't working due to dirt build-up. The technician cleaned it up rather than trying to sell me a new one,and it works fine. He discussed all our options as the system is getting older. I signed up for a maintenance contract and was happy with the work done on the a/c in the spring, so I signed up again for a second year.