They were prompt, did excellent work, and was a reasonable price.
Description of Work: Repaired a leak in our toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie D.
03/2014
5.0
plumbing, water heater repair
+ 0 more
We used Reynolds Plumbing (Jay and Lori) a few months ago when we had a gas leak. They took our call at 11:30 pm and were out the next morning. Since our previous experience was excellent, they were the first ones that came to mind when our hot water tank died last Tuesday morning. Lori answered my call first thing and got me on the schedule that afternoon. Jay showed up on time and questioned the size of the tank I told them (I said it was a 40 gallon tank but it was 50 gallons). I apologized for the mistake and asked if he could get me on the schedule for the next day. He immediately sent someone to get a 50 gallon tank on the spot. They were back and had the tank installed and cleaned up within an hour! Jay never showed a bit of frustration when I messed up on the tank size and actually smiled and said 'It's no problem'. They are great, down to earth people who do quality work. I will recommend them to all of my neighbors. A+ !
Description of Work: Replaced 50 gallon hot water tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
ron S.
01/2014
5.0
plumbing
+ -1 more
They called me in the morning and gave me some tips to prevent any more leaks, when they arrived they were very helpful and informative, they have done the job in about one hour and a half. Very satisfied, I recommend them to anyone Thanks Ron
Description of Work: replace valves for the meter, hose bibs, and the rear one, repaired and replaced the copper, fix the damages due to the extreme cold weather.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Clayton M.
12/2013
4.0
plumbing
+ -1 more
It took a couple weeks to get an appointment. They showed up on time. Work was performed as agreed. I had a couple other things to do they ran out of time and will be back to complete them.
Description of Work: I ordered the fixtures separate and had them at my house. I was warned that any issues developed on account of my purchase of the fixtures directly, like a wrong or missing item. it was my responsibility, which is fair. They installed the fixtures and did a repair to the plumbing. They installed a new sink and faucet in the kitchen and a new shower fixture and temperature control valve in the bathroom shower and a new bathroom faucet was installed and they removed and replaced a toilet. Two guys, half a day.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$535
Jason M.
09/2013
5.0
plumbing
+ -1 more
When I called to schedule an appointment, Lori asked about what we needed, and gave me a rough estimate. Then she said we could send a photo of the problem area and the plumber could take a look at it and give a better cost estimate, and get the parts he would need before showing up. After sending the photo, Lori followed up the next day with a revised estimate. It was really nice to get an estimate on the repair before the plumber came out. On the day of the repair, the plumber should up on time with everything he needed for the repair and finished it promptly. He answered all my questions about the repair and cleaned up everything. The price actually ended up lower than the estimate they gave me. I would definitely use Reynold's again.
Description of Work: Repaired a broken ABS drain line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Linda W.
09/2013
5.0
plumbing
+ -1 more
Installation went quickly. When he went to turn my water back on the shut off valve for my main water line that is located under my house, broke off due to someone using a metal fitting to install the shut off valve in the first place. The plumber had to call his company and have his boss bring out the parts he needed to fix the valve. He also had to bail water out from around the valve to be able to replace it. And through all this we got a terrible rain storm. The poor man was soaking wet but he persisted and replaced the valve so he could turn my water back on. He had to go well beyond what he expected when he arrived. He never lost his cool and stayed very professional and completed the job. I will hire them again in a heart beat.
Description of Work: I live in a mobile home. They came in an replaced my hot water tank that is located in a space at the end of my bedroom closet. It is a cramped space and Reynold's plumber was able to change out the hot water tank in a short period of time. He also installed a shut off valve on the water line. He cleaned up after the work was finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Ken K.
09/2013
5.0
plumbing
+ -1 more
They did a very nice job. They were prompt and concerned about cleanliness. They were very professional and I would recommend them to others in my area.
Description of Work: They put in a new bathroom in our basement and a little bit of remodeling on our second.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
RICHARD S.
07/2013
5.0
plumbing, drain pipe
+ 0 more
Appointment was timely met and the workmanship was very professional. The mess of plaster and lathe from cutting through the wall of a hundred year old house was cleaned up as if they were never there. I was extremely pleased with this company from beginning to end.
Description of Work: Replaced 4" cast iron stack between 1st & 2nd floor with 4" PVC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Andrew F.
07/2013
5.0
plumbing, drain cleaning
+ 0 more
Great advice over the phone as we planned the job - on what to replace, brands to use, and potential issues that could arrise. Very good to have this, and it was not conditional on using their services. They did not sell us the faucets, so this was not advice aimed at increasing their revenue - just friendly help. They worked our job in around their schedule - so we did not get first choice on dates, but they were cleaar about what they could do, then lived up to gheir commitments. Workmanship appears good, with a final walk though by the owner to make sure everyone was happy. Good company to do business with.
Description of Work: Removed faucets before countertop replacement and installed new faucets and garbage dispisposer afterwards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Deborah B.
07/2013
5.0
plumbing
+ -1 more
We have used them twice. He replaced a seal on a leaky toliet. He also replace a toliet in our basement. There was a small manufacturer issue, but he came right back out to fix it. He was very good and reasonably priced. He was fantastic, great personality, and efficient. They completed the task in a timely manner.
Description of Work: REYNOLDS PLUMBING did some work around our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie B.
06/2013
5.0
plumbing, drain cleaning
+ 0 more
Jay replaced some pipes, snaked some, and the problem seems to be fixed.
Description of Work: We had water from the kitchen coming up in our shower when we ran the disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Anthony N.
06/2013
5.0
plumbing
+ -1 more
Does great work. Having him come for additional repair work. Never need to worry about quality work, price and over selling with Reynolds
Description of Work: Minor repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Nancy O.
05/2013
5.0
plumbing, drain cleaning
+ 0 more
Adjusted to my schedule. Did the job and more! Will recommend Reynolds Plumbing to my neighbors!
Description of Work: Replace water valve near main meter to 1/4 turn valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Adrienne P.
04/2013
5.0
plumbing
+ -1 more
Just a great experience.... Nothing else needs to be said.
Description of Work: It was such a great experience working for Reynolds plumbing...I get the impression from many businesses they just are out to get the big jobs and forget about the small -- low paying jobs.... Not this business. I have lived with a drip in my shower for months, and just wanted it fixed.... I talked to Lori Reynolds and it was handled. Thank you so much... I would recommend them to anyone no matter the size of the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Randon S.
02/2013
5.0
plumbing
+ -1 more
Perfectly. From start to finish the entire procedure went smoothly. Mr. Reynolds was here on time, swapped out the old tank for the new, installed the water softener (we purchased it from Lowe's) cleaned up when finished and put up with our overly friendly and curious French bulldogs.
Description of Work: Needed to upgrade hot water tank and water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Carol Z.
02/2013
5.0
plumbing
+ -1 more
Jay, the main plumber is prompt and reliable, friendly and professional and does excellent work. His rates are very reasonable. The one time there was an issue on a prior call, he came out very quickly and took care of it after my first call. Lori, the office manager, is also knowledgeable about plumbing and products and is very helpful even before anyone comes out for an estimate. I would highly recommend Reynolds Plumbing.
Description of Work: I have used Reynolds Plumbing many times for approximately the past 10 years. This last time, he replaced a kitchen sink including rerouting pipes and installing a new garbage disposal. He also replaced tub/shower fixtures in two bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jason H.
02/2013
5.0
plumbing
+ -1 more
Very happy with this plumber. Gave me advice over the phone prior to ever meeting him. After I was still stumped (sewer gas smell in bathroom) we made an appt a few days later. He showed up on time and got to work immediately, communicating the entire time. Found mistakes made by the contractor (Glasgow Construction) that remodeled the bathroom 3 months prior. He fixed the issues and checked all the vent and drain lines for my piece of mind. He was here approx 2 hrs, parts and labor were a mere $90 - very happy with the service and the price! Would definitely use again!
Description of Work: Sealed toilet drain flange to the cast iron sewer drain pipe, leveled toilet on tile floor, and checked that all drain and vent lines were clear.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
R Bruce C.
12/2012
5.0
plumbing
+ -1 more
Received a prompt estimate for the services to be performed; showed up when expected and did a first-rate job. Only downside is not accepting credit cards.
Description of Work: Replaced a water heater (including the water heater itself) and a garbage disposer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
PEGGY A.
11/2012
5.0
plumbing, drain pipe, drain cleaning
+ 1 more
Water was backing up and flooding in the basement for months and I couldn't figure out where it was coming from because the floor drain is under the washing machine. Jay determined the cause and replaced the drain pipes. The flooding continued and Jay returned to snake out the exterior drain line. He was prompt and explained the problem and procedure fully.
Description of Work: Jay replaced basement drain pipes and snaked out the exterior drain line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Art A.
10/2012
5.0
plumbing
+ -1 more
Responded to the inquiry quickly. Arranged to come when it was convenient for me. Friendly and professional. Highly recommend.
Description of Work: Repaired the floor under the toilet which was rotted out. Was careful removing the tile to save enough that we didn't have to re-tile the whole floor. Gave me a contact for a person to come in to repair the tile. Re-installed the toilet. Called for a second to sercure a second toilet that had come loose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lillie W.
08/2012
5.0
plumbing
+ -1 more
Their mission was to find a leak that was causing water damage to the hallway ceiling on the first floor below. We'd already had two other plumbers looking for the leak, and they had found not a thing. Reynold's Plumbing wasted no time identifying the source of the problem and took care of it for us -- quickly, professionally and far less expensively than we'd expected. I'll call them again at the drop of a hat
Description of Work: Found and fixed a leak and capped off a pipe in an upstairs bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Colin M.
07/2012
5.0
plumbing
+ -1 more
Overall it went great. They arrived on time, did the work quickly, and for what I thought was a fair price. We have used them in the past and will continue to do so.
Description of Work: Reynolds installed two exterior hose faucets and installed a new utility sink and drain in our garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Jeffrey B.
07/2012
5.0
plumbing
+ -1 more
Excellant job in all respects as always, finished faster than scheduled. 3rd time I have hired this company.
Description of Work: Replaced hot water heater, installed toilet tank-to-bowl bolts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Charles F.
07/2012
5.0
plumbing
+ -1 more
I was pleased that the service was done quickly and it was done well. We had him come out twice. The pricing was reasonable.
Description of Work: They repaired some leaks in my plumbing. We had some old wire pipes that we no longer in use, so he removed them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Neale M.
05/2012
5.0
plumbing, gas leak repair
+ 0 more
Lori and Jay were conscious, professional, and just plain nice. I will not use any other plumber again.
Description of Work: Lori (wife and scheduler) and Jay (plumber) were wonderful!!! Jay found my gas leak right away when another plumber could not even smell the gas. The gas company red tagged my gas meter. Jay dug up, moved, and repaired the pipes to the gas meter. Fixed my shower in 10 minutes too. The other plumber wanted to pull down my ceramic tile in the shower and clean out the cold water pipe???!!!!
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Sewer Cleaning,
Water Heaters
FAQ
REYNOLDS PLUMBING is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: Closed
REYNOLDS PLUMBING accepts the following forms of payment: Check
No, REYNOLDS PLUMBING does not offer free project estimates.
No, REYNOLDS PLUMBING does not offer eco-friendly accreditations.
No, REYNOLDS PLUMBING does not offer a senior discount.
No, REYNOLDS PLUMBING does not offer emergency services.
Yes, REYNOLDS PLUMBING offers warranties.
REYNOLDS PLUMBING offers the following services: PLUMBING, GAS CERTIFIED, WATER & SEWER LINES, DRAIN LINES, REMODELING & NEW CONSTRUCTION.