♪♫ 2017 Super Service Award Winner - 6th Consecutive Year! Locally Owned & Family Operated, Signature Sound & Video Proudly Offers Residential & Commercial Audio Video Services in New Jersey, Eastern PA, & the Surrounding Shore Points! ♪ Seamless Wi-Fi Systems, Home Automation, Lighting & Shading, Outdoor Audio & Video, Home Theater, Custom Sonos Systems, & Much More! ♪ We can customize a system to fit your needs & space! ♪ Fully Licensed & Insured - Experienced, Tenured, & Background-Checked Staff ♪ References Available Upon Request ♪ Visit Us on Facebook @ www.facebook.com/Signature-Sound-Video-Inc-188147746362/ OR Call Us Directly at (877) 394-6988 to Schedule a FREE Estimate or Appointment Today
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Residential & Commercial Audio & Video Services: Design, Sales, & Installation of Audio Video Systems • Whole Home Audio • Outdoor Speakers • One-Touch Remotes • Home Theaters • Lighting & Shading Control • Energy Management Solutions • Flat Screen Installations & Much More!
Description of Work: This was my second time hiring Signature Sound and Video to mount a new tv. They are very meticulous and professional. You will be so pleased with the end result...Thanks again Brendon !!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Signature Sound & Video
Thank you for the review! we were excited to work with you again!
Christopher W.
08/2015
5.0
home theater design
+ -1 more
unknown
Description of Work: They did a great job and would use them again!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$850
David C.
07/2015
5.0
home theater design
+ -1 more
unknown
Description of Work: Installed stereo system. Went well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Signature Sound & Video
Thank you for the review!
Larry S.
05/2015
5.0
home theater design
+ -1 more
unknown
Description of Work: Installed wall mounted 60" & 40" TVs. Did an excellent job. Recommended best mount for 60" TV which has full motion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Signature Sound & Video
Thank you very much for taking the time to review our company, it was great working with you!
chris G.
01/2015
1.0
home theater design
+ -1 more
unknown
Description of Work: left a clearly stated message and multiple numbers to return my call and yet i never heard back from them.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Signature Sound & Video
Hello, Thanks for taking the time to review us. I Have gone through our phone logs and do not see your name or phone number, We also do not have any messages that have gone unanswered. There is another company that has a similar name to ours, Did you mean to review them? If it was us you were calling I would love to know when you did, this could be an issue with the phone system and I need to know about it. my personal email address is b.ziegen@sigsv.com If you would kindly send me an email letting me know when you called I would greatly appreciate it. We also always recommend our customers send an email as that goes directly to our phones and we can answer them a bit quicker as we are usually out in the field. We recommend that you DO NOT use the AL message center as that has proven to be unreliable. Thanks Again!
Joseph O.
06/2014
5.0
home theater design
+ -1 more
unknown
Description of Work: Wall mount new Curve TV. |Very professional, and did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Signature Sound & Video
Thanks for purchasing the Big Deal. Thank you for taking the time to write us a review, it is very much appreciated!
amy M.
06/2014
5.0
home theater design
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$899
Response from Signature Sound & Video
Thank you very much for the review!
Ken J.
05/2014
5.0
home theater design
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Signature Sound & Video
Thank You very much for the review, it is very much appreciated!
Laura B.
04/2014
5.0
home theater design
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Signature Sound & Video
Thank you for reviewing our company! it is very much appreciated!
Jacqueline S.
03/2014
1.0
home theater design
+ -1 more
unknown
Description of Work: On the day of my scheduled inspection, I learned that the original spot I desired for the install was not feasible as the wall behind plaster was a fire wall. (This could've taken place if I wanted the conduit to appear flush againt my wall). |I was very disappointed at this discovery and no other wall in the room would visually support a television. It was at that time, I discussed with Brendon since I had already paid in full, I would contact him with another room once all rehab work had been done. To date, I have not been able to make contact with him nor his staff. As of this date, I have left more than a dozen calls with no return of funds, compromise or phone call.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
$300
Response from Signature Sound & Video
We are very sorry you felt compelled to write this type of review. You purchased a Big Deal, The area in question could have had a TV mounted in that location but you didnt want to see any type of wire molding. We sent you numerous types of options to be able to hide the wiring and then we didn't hear from you, as we reached out numerous times to try and see if any of the ideas we sent you worked you finally responded that things were hectic and you would contact us at a later time to have the work completed. Roughly a year after the big deal and the initial consultation you contacted us 2 weeks ago, I was unfortunately hospitalized with a severe flu strain and couldn't respond to all the emails and calls. However, i DID send you an email to let you know what was going on as i could not speak while in the hospital, even had the Conciege reach out to you as well. Ive emailed you a few times this week, even called you at the two numbers you listed and you have not responded. I also had Elizabeth in the Angies list Conciege try and get in contact with you to let you know this situation and that we had been trying to get in contact with you and they have been unable to reach you as well. We are sorry you would like a refund but certainly understand as we stated in the original consultation ALL refunds are handled by Angies List, We do not and cannot issue a refund directly from our company. It is reviews like this and numerous issues with the big deal which is why we are no longer offering them to Angies list members. We value out Rating VERY much and cannot accept poor reviews due to big deals and situations like this when we cannot get in contact with the client even through Angie's list. We try to-do everything in our power to prevent situations like this but there is only so much we can do.
Denise F.
02/2014
5.0
home theater design
+ -1 more
It looks and works great.
Description of Work: They mounted a tv on the wall--did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Signature Sound & Video
Thank you for taking the time to review us, it is very much appreciated!
Stephen B.
01/2014
5.0
home theater design
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Signature Sound & Video
Thank you for taking the time to review us, it is very much appreciated!
Cyndie W.
10/2013
1.0
home theater design
+ -1 more
N/A
Description of Work: Did not use their services
Rating Category
Rating out of 5
Response from Signature Sound & Video
Thanks for taking the time for giving us a review, Unfortunately Im not sure how your rating with no description and no outline of why you gave us the rating you did to back up the F is going to help us or anyone else. I would love to know why you rated us the way you did, especially because you didn't use our services. We showed up on time and spent an hour with you on our consultation and spent a few hours designing your system at our office and sent out a proposal that we did not charge you for. To not agree with the price of what quality audio video costs and what qualified technicians cost to install and ensure the system is running properly and reliably is one thing, To give us a poor review on Angies List because you didn't like the price especially without any statements or reasons backing it up is just preposterous.
Marc R.
09/2013
4.0
home theater design
+ -1 more
very well
Description of Work: rewired home entertainment
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Signature Sound & Video
Thank you for giving us a review, also thank you for purchasing the Big Deal!
amy M.
09/2012
5.0
home theater design
+ -1 more
Overalll we had great service. Even after installing system I was able to contact the Company regarding questions I had about the system and that made the customer service piece of the installation an excellent for me
Description of Work: We had a Sonos system and outdoor Bose speakers installed. We added to items to the service that went with the Sonos system. The cost of additional items was the same price if bought in the store.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Karen R.
08/2012
5.0
home theater design
+ -1 more
Brendan was great in responding to all requests and questions. We purchased a Big Deal and he worked with us to make sure he completed our project within the time constraints allowed. Of course we ran into a problem with the installed electric outlet and he went above and beyond by detailing the new spot for the replacment outlet. Also, he included some additional wiring for anticipated upgrades to wiring and system upgrades (surround sound system, etc). He promptly returned calls, showed up ON TIME and was very courteous and professional! Wonderful experience all around!
Description of Work: Signature Sound was terrific. We used them to mount our TV over the fireplace and run wires for box and components through the wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
John L.
08/2012
5.0
home theater design
+ -1 more
Excellent. Brendon knew exactly what had to be done after we explained to him our desires. He not only made the adjustments, he explained to us what he did and why.
Description of Work: Reconfigured TV remotes reducing the number we had to use to one remote in each of three bedrooms and the family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Gabe M.
07/2012
5.0
home theater design
+ -1 more
For starters, the price was amazing. Before signing up for the deal, I priced the speakers and amp. I was unable to find a better price for just the equipment, let alone with installation included. I also checked on reviews for the specific speakers. They had great reviews so I was happy to be getting top notch equipment. When I called Brendon to schedule an appointment, he was very responsive came out within a day or two to review the job. He spent time going over with me the best placement of the speakers outside, how best to run the speaker wire and how to get the wire inside the house to connect the amp. I was very happy with how this first meeting went. When he returned to complete the installation, he took a lot of care to get the speakers level and even. The speaker wire is also just about completely hidden which is very nice. The speakers themselves look great and sound even better. We already had a couple other Sonos speakers inside the house, but not any outside. The speakers are installed under an overhang about 15'x20'. The sound easily fills that space and, if we turn up the volume a bit, can be heard clearly in the yard at least 50-60 feet beyond that. We are very happy with everything.
Description of Work: I purchased a "Big Deal" for installation of a Sonos amp and Bose outdoor speakers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Asit B.
07/2012
1.0
home theater design
+ -1 more
It did not go at all as he did not even schedule the work!The company is NOT reliable. If you are interested in getting the work done, then do not hire this company.The company's owner, Brendon Ziegenbein is a big talker and NOT a performer (do-er)! As far as I am concerned, talk is cheap! He just talks and does not "walk his talk"
Description of Work: I was not able to redeeming my Big Deal purchase with Signature Sound & Video. Brendon Ziegenbein is probably owner of Signature Sound & Video. It seems he is from out of town and he has shown no interest in “local” projects! Each time I contacted him for my project, he gave me the same song-and-dance about his being engaged in “multi-state projects. Should I be impressed by this? Apparently he thinks so. Well, I was NOT. I tried to schedule my job since May-2012 and did not succeed. Mr. Ziegenbein never responds to phone messages! Only mode of communication with him was via email where he constantly brags about being “out-of-town” and never schedules my job. I could not tell if he was bluffing or if there was some truth to what he was claiming. Regardless of that, he should have been able to schedule my job during a four month period! Finally, after trying for almost four months to schedule my project, I gave up on him and asked Angie’s List for a refund. This part is for Angie's List administration: How am I supposed to enter a service date if the service was not done at all???
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from Signature Sound & Video
This Is yet another 100% false claim, the big deal was RUN two months ago, your claiming you tried to schedule work done in May, how is that possible if the BIG Deal wasn't even running at that time? you contacted us a month ago (we have proof) and have been impossible to reach ever since, we tried scheduling your job numerous times, you would not respond to email messages or phone calls that had anything todo with scheduling. you would wait a week then respond to nothing saying we were taking advantage of you because your "sick" and have medical issues, Why would we do that, how does that have anything todo with this big deal or us scheduling? we are sorry about your medical conditions but how are we supposed to know about our customers, angies list doesnt give us a biography of customers, and if you were doing that to make us "feel bad" in an attempted to get in line before our other customers it isnt/wasnt going to work. We treat all of customers the same, clients patiently wait to have services performed by us whether they are simple projects or more complicated, in a big deal type deal it is a first come first serve bases Our phone records show only one contact attempted by you on 6/21/2012 at 2:45pm and 5 outgoing calls by us, you either do not listen to phone messages or have a faulty answering machine, every single email we sent you was an attempt to schedule, and again not one had anything todo with us "being out of town" my only hope is that future Angies list customers can see that this review is 100% false and it is an attempt to ruin the reputation of our great company.
Michele E.
07/2012
2.0
home theater design
+ -1 more
It was an overall poor experience. He scheduled the appointment a month out because he did not have the band width to do that job. Once we got an appointment scheduled he called the night before my morning appointment to cancel. This was right before the holiday week and he explained that he was starting his vacation. He told me he could recommend people in my area, and I felt that since he was from New Jersey that he wasn't wanting to come to Pennsylvania to do the service. It was poor overall. I feel that he should have restricted the deal if he didn't have the man power to do the work. He never should have allowed the deal to be in Pennsylvania if he wouldn't come out there.
Description of Work: I purchased a $99 big deal for sound/audio installation for 2 hours.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from Signature Sound & Video
This is not true at all, We did not call and cancel the appointment for "vacation reasons" we were under contract for a commercial job that came up two weeks earlier then expected because the General Contractor was ahead of schedule. We had notice the day that we unfortunately had to call and reschedule the appointment (along with many other appointments for that Friday and the week of July 4th). We had an overwhelming response from this Angies list deal and have hired two more guys to help take on the work load. We are sorry that we could not work things out, but we would never cancel an appointment for "vacation reasons" We are also located in Pennsylvania and service both states frequently. I personally live in New Jersey and would have to come by the office in Conshohocken anyway. I do regret having to cancel your appointment along with many others, it was an unfortunate circumstance that was out of our control. Again I do apologize, this was a very rare occurrence. We are currently setting new policies in place that will hopefully prevent something like this from happening again in the future
Scott S.
06/2012
5.0
home theater design
+ -1 more
He was really professional, did a great job with the install, and cleaned up nicely afterwards. He was able to answer my questions and walked me through the setup of the new audio system in depth. He was very punctual.
Description of Work: I used Signature Sound & Video for home audio system and outdoor speakers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$875
John L.
06/2012
5.0
home theater design
+ -1 more
From site survey to installation perfect in every way.
Description of Work: I got the Sonos deal through Angie's List. Totally professional and friendly service at a great price. I highly recommend Brendon!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Sheila C.
06/2012
5.0
home theater design
+ -1 more
Customer service is back! Brendon did a great job talking me through my new sound system, helping me choose the right products, and then executing a qaulity installation. I moved to a Sonos system- which I love as much as Brendon's support! Prior to installtion, his comunication was impectable. During installtion, my computer failed and Brendon spent the time needed to come up with a resolution without hesitation. I value quality customer service and, sadly, rarely find it. I couldn't put a price tag on the service I had today. Also, as a woman, it can be uncomfortable to have someone performing and all-day installation. Not the case here - Brendon is a personable person who I found very relatable and trustworthy. I am inclined to work with Brendon to expand my system based on my initial experience today. Sheila
Description of Work: Sonos and speaker installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Charles B.
05/2012
5.0
home theater design
+ -1 more
Brendon removed my out dated monster Sony TV and installed our new Samsung HDTV without any difficulty. He also hooked up our cable box and antiquated DVD/VCR player. Programmed the remote and offered to remove the empty cartons for me.
Description of Work: Excellent, prompt service. Very neat in work and appearance and very helpful to remove old TV and boxes if necessary. Well versed in setting up older equipment with new technology. Would highly recommend and use again. Brendon is a friendly and courteous businessman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
CRAIG B.
09/2010
5.0
home theater design
+ -1 more
We have used his company before and highly recommend them as a service provider for home theater
Description of Work: Reprogrammed univeral remotes in our home. Hard to find someone to come out and do that, Brendon was right on time and everything went great. One of the remotes had to be repalced and was able to get with the dealer and get us hooked up
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Stereo and Home Theater Systems,
Home Automation,
TV Sales,
Lighting
FAQ
Signature Sound & Video is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Signature Sound & Video accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Signature Sound & Video offers free project estimates.
No, Signature Sound & Video does not offer eco-friendly accreditations.
No, Signature Sound & Video does not offer a senior discount.
Yes, Signature Sound & Video offers emergency services.
Yes, Signature Sound & Video offers warranties.
Signature Sound & Video offers the following services: Residential & Commercial Audio & Video Services: Design, Sales, & Installation of Audio Video Systems • Whole Home Audio • Outdoor Speakers • One-Touch Remotes • Home Theaters • Lighting & Shading Control • Energy Management Solutions • Flat Screen Installations & Much More!
Call for Details
Contact information
200 Barr-Harbor Dr Suite 400, Conshohocken, PA 19428