Get matched with top well and pump technicians in Colwyn, PA

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"DO NOT WASTE YOUR TIME! I had a small drain leak under my kitchen sink. I needed a small section and a tee removed and replaced. It was cast iron, so I was worried about cracking the pipe if I cut it myself. They quoted me ~$6,500. You didn't misread that. Over $6k. ~$3,500 of it was to do the repair. ~$1,500 was because of "limited access" so he could temporarily move the garbage disposal. You know, that extended 30 second job of turning the locking ring. ~$1,500 was to cut a larger hole in the cabinet. The tech literally told us we would save ~$1,500 if I cut a bigger hole myself. And that didn't include making a panel to put back over it. We were on our own for that. Was this real life? I was absolutely speechless. And then they had the nerve to CHARGE us $50 for that nonsense quote! I called someone else and paid <$500 to do the whole thing! This cannot seriously be a successful business model. Don't waste your time even calling these people. You'll just pay $50 to laugh them out the door."

"Repair Service to Fix Gas Boiler - WM Henderson first sends out a tech who is not familiar with gas boilers and admits there is an issue but does not know how to diagnose it. I had to pay $89 for this. Instead of having the right person come out, I had to to actively call again to get someone else to come out. The 2nd tech diagnosed the issue, but wants to charge me the same $89 that I already paid. - and quotes me $380 for the repair - and has to order the part. I agree and then call back the next day to confirm part is on order - and they tell me the charge is $1,015. I asked to speak to a manager to discuss, and no one is available and no one calls me back. I bought the replacement part from a supply where house (confirming it works with my make/model of boiler) and it cost me $165. I have had other scheduling issues with them as well. Don't use them!!!!!!!!"

"Company is way to expensive and the work was not mediocre. They use GoodLeap for financing, and they rip you off with that contract as well. Stay away!"

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"When our 20-year-old AC had a lot of problems throughout summer 2020, we knew it was on its last legs, and it finally gave out at the beginning of the hot season in 2021. We had received 2 estimates for a new system in 2020 but weren't completely happy with either company. We got 2 new estimates and decided to go with Fahrenheit. Mike came over the day after we called and we were very impressed with his knowledge and responsiveness, as well as the fact that his team was able to do the install the very next day. The price was fair and similar to the other estimates we had received. The team arrived promptly the next morning. They installed the new unit, blower and compressor. They were clean and friendly and worked hard. The new unit has been installed for almost 2 months now and works great. I am very happy with our choice and highly recommend Fahrenheit."

"Excellent everything was explained as to what happened and what he had to do to fix the problem 💯"

"Excellent work by skilled professionals for a very reasonable price. Got my shower up and running in record time. They go the extra mile. Definitely calling Gorilla lnc. again for my next household projects. Thanks so much!"

"I had a very negative and unprofessional experience with Horizon Services. I signed a contract with them. When it was time to service my AC unit, they cancelled my appointment and rescheduled it, only to cancel and reschedule it again, and yet they did it again! They cancelled my AC maintenance appointment three times over nearly a month period. The scheduler kept cancelling the appointment a few minutes before the appointment time, which was very inconvenient for me because I had to be home every time they scheduled. After the third cancellation, I asked the scheduler to escalate the case to a supervisor which he told me he did. But the Horizon customer service manager never called me back. I called again and escalated again, still the Horizon customer service manager never called me back. I called at least twice after that and was told that my case was already escalated to a female manager, but still she never called me back. All I got from the Horizon phone operators was repeated empty promises that “someone will call you back in 12 hours, etc.” But they never called back to commit to either providing the AC maintenance service or cancelling my contract and refunding my money in full. What makes matters worse is that none of the Horizon Services phone operators who answered my repeated calls was able to transfer me to a manager to speak with in real time. These operators said that they could only “email the senior manager or the concern department”. What a disappointment, and what a lousy excuse to ignore a contracted customer. I truly regret hiring Horizon Service and signing a contract with them and I will never recommend them to anyone. The failure by Horizon Services to provide the AC maintenance per the contractual agreement (it’s now mid-summer and my aging AC unit was not serviced to date) and the fact that their customer service manager never bothered to respond to my repeated phone complaints speak volumes about the unprofessional way they have treated me."

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