Basement Waterproofing Specialists

The job was done professionally, as planned, the workers were very professional, and they left the area clean when the job was done. They explained all the work that was done, and demonstrated the system that they installed. Most important: I haven't seen water in the basement since!

I will say that I was a bit anxious going into this. I had met with another basement waterproofing company before and felt that they were really fishy and pushy (but that's a story for another review). So I was worried that these people would all be a bit dishonest and trying to screw you over. I'm a single woman that many may feel could be a potentially easy target for scams. Not these guys. The salesman was courteous, on time, and knowledgeable. He didn't try to sell me stuff I didn't need, and calculated the cost on a piece of paper in front of me so we could discuss as we went along. He applied a number of discounts and offered me an affordable payment option (half of the price when done with the work, and the remainder split up into six payments (post dated checks), at 0% interest). I had to reschedule the work once due to a snow storm and they were really flexible with my schedule. The workers were punctual and courteous. They put down a drop cloth and also cleaned every night after they were done (3 day project). The foreman was there every night when I came home from work to show me what they had done and on the last day, he explained the technical features of the sump pumps and the backup battery to me, again, without condescension because he was talking to the woman of the house. This is a sore point for me as I have encountered this many, many times from car mechanics to contractors of all kinds. The work they performed was: - Digging out a trench around the perimeter of my basement and installing a french drain piping system - Jackhammering out the floor of an entire room (floor was cracked and lifted up from water pressure from underneath, and pouring a new cement floor - Installing a window well to drain water otherwise entering through a window - Mold treatment of all the walls and beams - Removing an abandoned oil tank (which was a huge perk for me) - Installing two new sump pumps, one of which with a DC back up battery Overall, I was impressed with their professionalism, punctuality, and customer service. Oh, and the basement has been dry since. There have been rains and big snow thaws and I've heard water trickling in the french drain and heard the pumps coming on. But no more water in my basement. I would recommend these guys in a heartbeat and would hire them again!

My main problem was that I feel way overcharged. These were the only people to use the "black mold" scare on us and frankly you could have told my wife any price...they said they could be there tomorrow...so she was sold. As far as the work, it went okay. I'm not saying they're derelict or unskilled at what they do. But they misrepresented themselves and their work crew, and failed to setup a negative-air containment system despite describing to me the bubble my house would be in during the sales meeting. My kids were home while this was going on so who knows the health repercussions.

As described above.....very smooth.

They were recommended by HomeAdvisor and they were out of this world.

Fantastic - they were professional, knew their business, arrived on time, worked very hard - work was completed in 2 days. All personnel were very friendly and polite. I would hire them again in a heartbeat.

Scheduled an appt to look at our basement that was bringing in water - first appt was scheduled for 4:30. We received a call around 4:00 stating that they were running behind and would be closer to 5 - ok, then 5:15 comes around and still no one. We had to leave for an appt and should have learned from this but based on all of the good reviews, we gave them the benefit of the doubt and called to cancel for that day and reschedule. 3 days later - appt time is 3:30. 4:00 rolls around and no call, no show. Completely unprofessional.

Work completed in one day. Cleanup was done well. No problems with water since.

Fast, efficient, clean, and thorough I paid $15,810.00 for everything that includes - I did a complete crawl space encapsulation; 134 linear feet of pipe around the crawl space with three filters, level #7 system with triple filter, (a strip filter, a pipe filter, and a cloth filter - that helps manage and channel water). They did negative air and containment of the work area and hallway, sealed pit with a lid and install a half horse power sump pump with new discharge. And 40/80 of mold spray to all the walls and ceiling. Installed a 20 mil / white liner vapor barrier on the walls, floors, and vents for 1430 sq. ft., and they installed 70 ft. of 4 inch solid exterior pipe to the curb plus 2 dls tie ins and pump tie in. They cleaned / hauled away all job debris. They aim to please customer.

Job went well. Workers were on time and did a good job including clean up. Finished in same day as they said they would.

Great . Advised what the issue was - which was minor. I was able to repair myself.

Was told we needed a waterproofing system and take care of the mold. We had a hygentist come in after the job was supposed to be done and found there is still mold in the basement. They didn't cover everything properly. They did not containe the airflow. They did not take care of filling in the gap around our hit water heater. They sprayed a milky substance on the ceiling and got it all over personal items our new air duct system windows. The containment was not done some it traveled thru the air ducts and got every room dusty. There is still visible mold in the basement. They were to sand our joust but did not. Clean and scrape and sanitize the walls and they did not. They won't come back to finish the job. Horrible company. Be aware

Loved the work they did. The crew was the best. Very organized and clean. Everyone knew their job.

I am a ?Hands on? type homeowner. However, I know when a job is difficult enough that I need to contract out the work. Dealing with water table and basement drainage is an area that can cause big trouble if done wrong. Therefore, I realized I needed to ask a contractor to take on the problem I had with damp spots and a high water flow rate into the primary sump pit during heavy rains. To develop a plan and to select the group that would do the job I interviewed 2 contractors. The first contractor (not Basement Waterproofing Specialists). Provided a good plan and an excellent price (about $3K). However they never seemed to have the time to answer any of my follow up questions and therefore I gave up on them as a real option to do the work. I got the impression that the price they had quoted was ?too good?. Not enough profit for them to bother with the job. I then attended a community event where Basement Waterproofing Specialists (BWS) was a sponsor. Because I had given up on the first waterproofing contractor, I decided to at least sign up with BWS to get an estimate. BWS got back to me in a timely manner and sent out an inspector to review my current problem and propose a solution. The proposed approach was more extensive than had been proposed by the first group and came with about a 50% higher price ($5K). However, I recognized that the BWS approach was a more robust design and I recognized that the first contractor had probably not built in enough profit in their bid to make my job worth them pursuing. I contracted with BWS to implement their design. The crew arrived on the date specified. They did an excellent job draping the work area in the basement to minimize the possibility of dust and dirt being transported all around the basement and the rest of the house. They jack hammered the portion of the floor to install the perforated pipe and then dug out the gravel and dirt. Then they installed the pipe and sump pit. The installation was relatively complicated because the additional radon abatement system requirements. This was a highly manual operation and the two fellows worked very hard. All the gravel and concrete needed to be moved through my home?s entry hall and down the cellar stairs. The work crew did a good job accomplishing the movement of the materials without soiling, or damaging either the hall, or the stairs. The crew completed the drain and sump pit and sump pump installation in about 7 hours. There was a second crew that was supposed to take care of the defect in the wall. The second crew did not show up when expected and the first group needed to leave. My sense was at that point the first crew started to rush and forgot some final details. Nothing significant, but kind of a nuisance for me. I arranged for the second BWS crew to return a week later and fix the defect in the wall, and tie up remaining loose ends. The second crew arrived at the agreed upon date and time. They addressed the details that had been missed by the first crew and completed the work on the defect in the wall. I am satisfied with the work performed by Basement Waterproofing Specialists. They appeared to be quite capable of installing very complicated water drainage systems and they were certainly hard workers. In addition, they responded quickly to tie up the project?s loose ends.

Excellent services!!! Very quick. Project was schedule and completed within 1 week!

We have been in our ?new to us? fifty year old home for just over a year. We had never fully explored the crawl space, but from the opening had seen it was dirty, dark, wet and lots of leftover junk from previous projects. When we saw the Basement Waterproofing Specialists display at the Philadelphia Home Show at the Oaks Exhibit Center, we made an appointment for their reps to come out, survey our needs and give us an estimate. It was Patrick DeSantis and Kurt Schlachterman who came to present the services offered by BWS, and it was Patrick who bravely suited, masked and crawled into our underworld, taking about a nine minute video of all the various nooks and crannies. From his descriptions and video, we knew it would be a big project so we were not totally surprised with his findings, yet it took a day to digest the remedial estimate. We signed the agreement January 21st and the crew headed by Charlie & Eric arrived the next day to begin excavation of all the accumulated junk and putting in the back yard sump pump drain. Then recall the weekend of January 22 & 23 - over 20? snow. It took all the 23rd for me and my trusty snow blower to clear the drive and garage so the three BWS trucks with Charlie, Eric and crew could park Monday morning. They went right to work unloading supplies and equipment before making their way to and into our crawl space. A big part of our project was digging out and sealing the five cinder block & brick vents that had over the years provided easy entries for rain water into the crawl space. The mounds of drifted snow caused more than a little delay for that part. But it was our own ?mining crew? that daily dug the periphery trenches, took out hundreds of buckets of mud before installing the Eco-filter, drain pipes and bringing in hundreds of buckets of gravel fill. After major obstacles were overcome, team Charlie, Eric, Anthony, Terry, Paul, Walter and Sebastian began seeing the end come into view. They had endured tight,cramped spaces, mud, snow and cold, yet despite it all they did a fantastic job. It took a couple more days than planned because of the weather, conditions and as one team member said, ?this is the second hardest job I?ve been on.? But now the crawl space is encapsulated in bright, white tough plastic and it is beautiful - the results of a very dedicated team effort who took pride in each and every aspect of the project. To our new friends at BWS -THANK YOU!

Basement Waterproofing Specialists were very informative from the start. I had brought in all of the local companies, and Basement Waterproofing Specialists seemed to use the highest grade materials for the most competitive price. During the shopping process one thing I really appreciated was that they weren't too pushy. Many of the companies that came in wanted to try to get me to sign something right away before I had a chance to bring in other companies. Basement Waterproofing Specialists put all of the information in front of me, answered any questions I had and then gave me a price good for a certain period of time. *Also this may be a unique experience to me but other companies kept pushing that my wife be present. Some seemed to be borderline obsessed with it. I'm not sure if this was a selling technique, but they didn't want to take no for an answer that she wasn't going to be there during the quote process. Basement Waterproofing Specialists understood my situation and were not trying to push an agenda, this goes a long way in my book. After we agreed upon a price, we scheduled the day(s) of service. They showed up on time, laid material down so my floors wouldn't get dirty and scratched. This very appreciated because I have hardwood floors. Everyone was extremely friendly and professional and answered any questions that I had. The whole job took two days to complete, and at the end of the second day they promptly packed everything up, and cleaned up very well. They also sprayed mold remediation on a few items like my work bench that I didn't even ask! It was so nice that they set out to eradicate any mold they could find, in addition to finally giving me a dry basement. It's not been a few months and I've made it through some serious storms and everything is looking great! I would certainly recommend Basement Waterproofing Specialists to friends and family!

FANTASTIC! my father-in-law supervised the whole project and he is a real pro at looking at for details. the crew was knowledgeable, incredibly hard working and did a super job. we went from 85% humidity with a musty smell to a basement that is dryer than the rest of the house.

Efficient work completed in one day, including clean up of any trash. Willing to discount the price if we assisted with the project. The Sales associate was very knowledgeable who had experience doing the work himself in the past. This company is easy to work with and flexible with our schedule in mind.

Removed existing sump pump that was open on top - water was causing mild mold issue. They dug a hole deeper for a new sump pump warrantied for life, and enclosed the sump pump. They were neat, and tidy with their work down there. I was very impressed with how quickly they were able to install the new pump. They also installed a basement sized dehumidifier that will run continually to keep the basement dry. The unit is quiet and looks nice. They also did an ozone treatment to kill the existing mold spores and turn them to dust. I had to leave the house, which was uncomfortable for me, but they left too, and in a few hours it was done. It worked very well. I am happy with the dehumidifier and the salesman was not at all pushy. He didn't try to oversell us, and was very honest about our mold situation. I highly recommend Adam to come out and inspect your home for mold. He knows what he's doing and is quite trustworthy.

The entire team at Basement Waterproofing Specialists delivered responsive, personal care during a project that entailed significant upheaval of our home. I interviewed numerous contractors looking for remediation of long-time flooding in our downstairs everyday living space. Our options were limited due to a monolithic foundation, but the team worked with us to come up with a solution that fit our needs. They installed an interior perimeter drain, sump pump and dehumidifier, scrubbed and treated mold. Their pricing was competitive. When I needed to change the scheduled date, there was no problem. Everyone I spoke to was courteous and knowledgeable. David the sales rep responded (calling from vacation) to my last minute questions and concerns. The crew arrived on time each day, moved and covered furniture, removed our flooring and bathroom fixtures, and protected remaining surfaces and vents from the cement dust, working in extreme heat and a tight crawl space. They took extra care to level my floor for a new tile surface. Mike the foreman allayed a lot of my anxiety by explaining the job and showing me progress; he suggested additional drains to manage potential entry of water near doorways, at no cost to us. The job took an extra day because of our thick cement pad, but this did not impact the cost. The system has yet to be tested, but my experience with this company so far gives me confidence that they will hold true to their promise to make sure the waterproofing works. In fact, I?m betting on its success ? and starting renovations on our rec room.

My initial discussion with Mark P. went welk=k, ====l. This contractor was suggested to my by my realtor as I was in the process of moving and I had an issue with water in my basement. I knew the house wouldn't sell unless I did something with this water issue so I had a system installed through Basement Waterproofing Specialist. The first work crew did their job but they were sloppy and used my water hose without asking and let the hose muddy and thrown in the corner of my garage. I offered they the use of my large wheel barrel -- which they did use. I needed to have BWS come back to correct the area around the threshold. The second crew did a better job with less men. BSW also took care of a mold issue in the attic. All in all I would use them again and I would recommend because with the issues I had they continued to come back to my home to fix the issues and said they would continue to return until all issues were solves. Thank you BWS!

Two gentlemen showed up on time, took some measurements and verbally told us what we needed to fix our damp basement, as well as an approximate cost. I requested a written proposal that would detail everything they had said. They agreed- no problem, absolutely- and took my email. I received two follow up calls in the next week from admin people at their office to find out how everything went. I told them fine, but I was still awaiting an email with details. Nearly a month later, still waiting...

The professional inspector from Basement Waterproofing Specialist (Adamm) was extremely punctual and professional when he first came over to inspect the crack. He went over the probable methods they use to fix such basement water leak problems and provided me with an estimate about how much the whole repair would cost. The method he suggested seemed extremely logical to me and made the most possible sense. My basement is unfinished and I was hesitant to put a sump pump in there as a solution to prevent future water leak into the basement. The solution Adamm provided was to initially fix the crack using Epoxy and hydraulic cement, followed by securing steel plates (3" thick) to the foundation wall over the crack to prevent any water entry into the basement. Adamm will also talk about how they have a "call in" price, which essentially means that BWS would provide you with a reduced cost estimate should you accept the offer and let them complete the job right away (within the next available date). As an individual, if you do not have any prior experience with the different techniques available to fix basement, approximate cost of how much it will take, it might seem a problem at that very instant. Once you agree that you will go with BWS, Adamm will immediately make a call to his boss and they will come up with a discounted price. The discounted price will only be eligible if you provide your consent to BWS taking up the job and giving Adamm 10% of the total cost as advance. Dont worry, you still have the option to cancel the contract and get back your 10% within 3 business days. This all being said, the price Adamm quoted for me initially was overpriced for the job (in the truest sense), but when he called his boss and offered me a discounted price of $2700, it seemed a very good price for the job they were going to do. Overall, BWS does quote a very good price if you decide to go with them right on the day of the inspection. Now to the job itself. It dealt with sealing a 8 ft crack with epoxy and hydraluic cement, followed by installing two 3" wide x 3 ft tall steel plates to secure the foundation. On job day, two workers from BWS showed up at exactly the time they said they would. THey were extremely professional. They segregated the work area, meticulously carried out their work. After each stage was complete, they called me over to inspect and to earn my satisfaction. They also found an additional problem in my garage and fixed it with hydraluic cement. This was not part of the contract, but they didnt charge anything additional for this service. The workers took about 4 hrs to complete the job. They cleaned up their mess after they left and I would say, they carried themselves very well and very professional. Overall, I was extremely satisfied with the quality of service provided for the price I had to pay.

Could not have had a better experience. The team showed up promptly at 8:00 AM. They were very polite, professional and considerate. They quickly unloaded their equipment and got to work. By the time of their lunch break they guys were telling me they'd be done by 3:30 PM and they were! They moved everything in the basement that needed to be out of the way and covered everything with 2 mil. plastic. When the job was complete they cleaned up everything - even swept the floor. Besides their obvious skill, the thing that impressed me the most was their teamwork - like a well oiled machine. Each person went about performing their respective tasks and assisted each other when necessary in a happy and friendly manner. It is obvious that these are very happy employees. I am so amazed and very pleased (thought they'd be here for two days). About a half hour or so after the team left, Mark Pallante, Chief Inspector, stopped by to touch base and see how everything went. We went downstairs, he inspected the job, checked the outside wall and sump pump connections outside in the front, took some pictures and was pleased with the results as am I. Oh yes, they provided a warranty for this work for the lifetime of the house. It is transferable to new owners. What a class act! I certainly recommend them to anyone who needs the services they provide.