Power Home Remodeling

They came to my house that same night. They stayed for over four hours pushing their roof. The price was ridiculous. They started at $36,000 and went down to $21,000, if I signed right then and there. Still an over-the-top price. I subsequently hired another roofer who did my roof for $8500 and gave me a beautiful guaranteed roof. Their price and their sales tactics are very unprofessional and time consuming. I would never contact this company for any type of home improvement.

Cutting the ridge vent produced considerable debris in attic. Also when the old attic fan was removed, resulted in a blown circuit. Had to have an electrician come and repair. Power remodeling deducted cost of electrician from final bill. Also sent someone to clean up attic after power there was restored. Work was done in three segments, roof, soffits and gutters. good cleanup and work was done quickly. Will probably have them back to do some doors.

These guys are not in Newark, DE any longer and they're not Power Windows and Siding. They're called the Power Home Remodeling Group and I think they're in PA now. We got an estimate from them on our windows and they were great - On time, professional, thorough. They're not the cheapest, but their products are excellent, extremely efficient and perform as advertised (I'm going on the opinions of a couple of friends that have had work done by Power). We ended up having the work done by a cousin of my wife who came out of the woodwork and assured us he could knock it out and of course, do it cheaper. I relented, but I would have preferred to spend the extra money for the customer service and support that a large company like Power would have provided. If "Cousin Billy's" work fails, who do I call?

That turned out good. They came in, they did the work and they got out. They knew what they were doing.

The estimate was high. The salesmen were very aggressive. He was very polite. I did sign a contract. It was a pain in the neck to cancel even though by law I had three days. I had to send it to them in writing. I couldn't just call and cancel.

We are relatively satisfied with them. The windows were very high quality. We haven’t seen a return on the investment we were promised in terms of utility bills.

I though the were really good. They were efficient. They brought enough people to do the job rather quickly. They installed eleven windows in four or five hours. They did it right and well. They are very clean and efficient. They knew what they were doing.

The job went very well. There were no problems.

It was very good. It was a professional installation.

It went very well. I am very pleased with the windows. I got about seven or eight estimates and they were the cheapest. The windows are extraordinary. They did a good job. They convinced us by hammering a nail into a 2x4 with the window. They go over any questions you have. They have reduced the heat loss in my house. Also the stink bugs that we have in the area do not come in the windows. They were here when they said they would be and they did what the said they would do.

It was exorbitant. They gave an initial estimate of about $54,000 and said if I signed that day it would be approximately $35,000. I got another estimate for only $9,000 from another company. It was outlandish. They were very pushy. They came to my door because they were working elsewhere in the neighborhood. They set an appointment. They talked for a long time. They demanded I sign that day. I think they are a rip off.

They did a good job. They are diligent. When you have an issue, they come out right away.

It is a hard sell group, kind of like working with a used car salesmen. They offered a 40% discount if you signed with them that day but said it would be normal price the next day.The product seems to be really good. You could probably do better in a lot of other places price wise.

It was great. There were no problems. They made a presentation. We signed a contract. They came in the day they said. It looks good even after a year.

They did an excellent job. The windows themselves are very well made. They did the entire house in one day. We were expecting it to take longer. They cleaned everything up. We didn’t even find a screw left behind. We have another house that we inherited and we will probably have them do the windows in that.

Power Home Remodeling Group installed the windows in one day and the siding within three and half days. They were a little expensive, but we had asbestos in our old siding which they were more than willing to take care of. Not all companies are willing to deal with asbestos. The only complaint I have is that their initial in-home sales call took about four hours.

The work was well worth the money. The house is much warmer now.

The window looks beautiful, and they did a competent job.

Overall, it was an excellent experience.

They did a very good job. The only issue I have is with the design because it causes a little bit of water to hold around the bottom.

They are excellent! I plan on working with them again this year in June. Their product is monumental. The windows have double locks, and are strong. I feel very secure with my new windows. Also, they are easy to clean which I like. The employees themselves are great. They followed procedures with great attention to detail, were clean in appearance, and kept their work area clean.

Short and simple: door to door guy comes and offers free estimate. I accept for appointment for next day. I need 13 windows replaced, 9 standard size windows and 4 over sized windows. Appointment suppose to start at 6:30, didn't arrive till 7. Talks too much, trying to show that he cares about my history. Eats up about 2 1/2 hrs of time of talking and sales pitch before finally giving an estimate. ~18-19,000 offer good for 1 year ~17,000+ good for 30 days ~14,000 good till he walks out the door. High pressure tactics, 3 different quotes for the same job? Need answer now? No you can't look at other offers, well fined for it apparently. In the end, I did not feel comfortable committing to such a high quote, and being my only first estimate that I received. As he's packing up, I ask where is the estimate, he did not plan to leave the estimate with me. Didn't even ask for the explanation. Know this type of gimmick. So let it be, was fine with him just leaving my house, after eating up over 3+ hours of my life. Didn't fall for the sales pitch this time... Actually I almost did, I said no, he left, and wife told me to bring him back she wanted it to get the windows done. But as I tried to wave him down, he continued to drive off. So it worked out in the end. It was a good sales pitch, product did seem impressive. But I did not like the way they did business. This was the somewhat short and dirty. If you want the detailed happenings, you can read below. --------------------------- Wednesday night a salesman was going door to door offering free estimates. I was looking to have estimates done on my windows, so I accepted the offer. I made the appointment for the next day for 6:30. I began getting phone calls that same night, prerecorded message that said thank you for making an appointment, this is a confirmation call. No call back number, no menu prompts, just a recording. Annoying, but, made sense I guess, to remind me that I just made an appointment an hour prior. Thursday, I'm at work and I get a phone call on my cell phone, I did not reach my phone in time, but I get a voice mail, again a prerecorded message confirming my appointment, hmm, how many of these am I going to get? Same day about 2 hrs later, another prerecorded message, but this time, the recording must have played in it's entirety, because I hear a toll free number at end of message, 888-remodel. Annoyed I call this number, go through a few prompts and speak to someone. me: I've gotten 3 of these messages back to back now, it's annoying, how do I make it stop. rep: Sorry sir, this is just to confirm your appointment, will your wife be present for the appointment? me: yes. (confused why that would matter) rep: ok sir, appointment is confirmed. You should stop receiving the calls now. me: thank you (i guess that was easy enough) Thursday night, 6:30 comes and goes, Rep has not arrived yet. No big, he's running a little late, minus points for promptness, but he's human. He arrives, between 6:45pm and 7pm, and wife brings him in. We meet and greet, and he starts his salesman tactics, nice home, how's work, how long you been here, hows the commute etc etc. Ok, eats up like 15-20 mins. At this point I try and get this thing started, seat him down at the table, give a look, we starting this or what? He explains that they do this in 4 steps, talks about background of company, talks about options, demonstration, then estimate. Background a bit winded, as most of the night was, but still ok. Survived through it, starts talking about home everyone else's windows are cheaper grade, ok, sure, you guys are the best... Then he does demo. I'm a sucker for demos. Sure enough, he holds heat lamp to 2 pane glass and I can feel heat from other side. He then demo's his window, can't feel heat loss on other side of glass. Another demo was slamming a nail into a piece of would using the glass as the hammer. That was impressive also. At this point I'm interested. It just comes down to the numbers. Takes forever for this number, but it finally comes, something about UPS, how they used to come try and knock on your door several times, before changing business model to, i'm just going to leave it on your door. Basically what it comes down to is, I'm going to give you 3 numbers. Best number is if you sign now, don't ask questions. Next number is, you didn't take my awesome offer, so I'll give you another offer that's good for 30 days. If you don't take that, Let me scare you with my 3rd offer to make you take the first offer. 14k take it now -> or good for 30days 17k -> or you'll kick yourself and have to pay 19k which is good for 1 year. I said no, had to say no several times, he has all his stuff laid all over the place. Taking his time packing up. Answer is still no, he finally packs up, won't leave the written estimate, because it has too many magic numbers floating around. By this time, 3 hrs have gone by, so wife had already made her way upstairs to get ready for bed. So I had made this decision on my own. He's left the house, I go lock up, come upstairs to let her know the decision I had made, and she tells me she wants to have it done... So i run back downstairs, and see if i can wave the guy down, but luckily he just drove by me as I was waving at him. Either it wasn't him, or he thought i was just waving good bye. Oh well, works out in my favor. I really don't have 15k to be dropping on windows at this moment. Excuse the later have of the review, it gets kinda sloppy, but obviously I've written a book by this point. Overall this was a bad experience. I can't fault the product, the demo was quite impressive. I can't fault the salesman, he was nice enough, well groomed, presentable, his tactic of wearing you down is just that a sales tactic. The price? well can I fault it, what you can get away with is what you can get away with. I haven't done enough shopping, I couldn't say. Lump them all together though and it was a bad experience.

They did really good work and they were good to work with. The roof was pricey, but it was a lot of work - they had to replace all the wood and everything. I had no problems with them at all. One of the guys went through the ceiling in my bedroom by accident and they came back the next day and fixed it. They fixed it beautifully, no problems at all. Accidents happen. We were very pleased with them. We liked the window they repaired so well that we are having them come back to do the rest of the windows in that room and in my kitchen as well as a glass sliding door installed in the kitchen. I am very pleased with their work. The workers were fine, no problems at all. They cleaned up their mess well and everything. They came on a very windy and cold day, did the work and cleaned it up. I felt bad for them. We did get a few other estimates, but we were impressed with these people. The quality of work was excellent and they were very good at communicating with us.

They have good and professional installers and are well-priced. I would rate them highly and would use them again in the future if necessary.

The salesman came out and gave me a long winded presentation (2 1/2 hours) about the quality of their windows (Northeast Building Products SL2700 Series) and the warranty. I did some homework so I was expecting the hard sell. I got through the presentation and I told the sales rep that I would not be signing any contract today and that he needed to give me the bottom line price. The quote was $25,000. The highest of the 5 quotes that I received. A week later I receive a call from a guy named Dell. Dell is a supervisor who told me that he looked at the quote and that it appeared there was an error. He said that he could offer me the same work at a significantly lower price because the salesman did not include a "zip code discount" for my area. The company also got a large contract in South Jersey so they would include my windows and siding on that order giving me a significant discount because of volume pricing. I reluctantly agreed to have another sales rep come to my home to take measurements but I want to know how "significant" the discount would be. Within a few hours a sales rep came to my home and took more measurements. I explained what I wanted just as I told the first representative. After 2 more hours of my time, the sales rep looked at me sheepishly and told me that the new discounted price would be $27,500. WHAT?!?! I told him that it was $2500 MORE than the first salesman. Where did the big discount go that "Dell" said I was entitled too?? This company is deeply involved in game playing. The fact that they are willing to give you 3 different prices on the spot is mind bending. One that is good for a year, another that is good until the end of this year and a third that is good "only if you sign a contract today" They had the gall to call me after they "reviewed" my first quote then they take 2 more hours from my life to give me a higher price. Appalling. The fact of the matter is that this company has a lot of overhead for salaried salesmen etc. and the prices reflect that. I understand this and I expected them to be higher than a local smaller contractor. What I don't understand are the games that they play. I will NEVER contact this company again for future projects.