Power Home Remodeling

This review is being written following the brand new roof that Power has just put on my house. I am familiar with the company, since they also installed replacement windows and sided my house about two years ago. They have done an excellant job both times. They have cleaned up around the house. The roof looks great and has an excellent warranty. I don't think I could be more pleased. I expect the roof to be of the quality of the windows and siding. I would have now problems referring them to friends and neighbors.

unknown

Sales and delivery personal were professional. PHR group consultant called me to rechedule the installation following Sandy, they were able to accomodate me with weeks of the original scheduled date. During installation they had to use a mould and I asked them to use a smaller one because they had an 1/2 inch mould. The installation technician said that they don't make them anymore and Home Depot does not carry them. All said and done, I checked Home Depot nearby and they do have a 1/4 inch one. This is not the first time, they did the same for my previous installation.

I had three estimates done and I chose Power because the quality of the windows seemed to be the best as well as the warranty.  They were not the cheapest or the most expensive, however, I felt they were the best quality.  The sales rep arrived on time and did a great job selling the product.
Unfortunately, I can't say the same for the rep who took the measurements.  He mismeasured by 2"!!! and our installation was postponed.  This was the second postponement (first due to Hurricane Sandy).  Needless to state, although I had planned on having the windows in early November they didn't get installed until December 19th.  The first installation crew (Schyler and Jason) were fantastic, responsive and very professional.  They re-measured, accurately, and were the ones that did the actual installation along with Ron.  My STRONG recommendation for this company is to send their installation crew to do the measurement rather than the middleman who clearly does not do installation!  That would have saved us time and lots of headache.
After much negotiation with the project manager and then the regional VP, the company issued a $300 credit, reducing the complete price to $3800 + change.  The reason that the company is getting a B grade is because of the delay.  Again, the installation crew was fantastic and I wish they were the ones who took the initial measurement.
I still do recommend this company and their windows, hopefully, the quality will hold up.  I plan on getting additional work done (bay window and two set of sliding deck doors) and they will be first ones I would call for an estimate.

Salesperson was very knowledgeable and helpful, as was the pre-install manager.  Project managers and installation crew were very professional.  They had a crew of about a dozen workers which allowed them to complete the job in a day while still being thorough and cleaning up well.

Everything is going well.  The crew of three is professional, efficient, and doing a great job.

Power Home Remodeling Group provided us with an estimate to replace our front door, as well as all of the windows in the house. We were a bit discouraged by the high price and decided not to go with the company, despite really liking the quality of their product. However, upon further contact with the company, they were able to give us a better deal and we decided to begin work with a front door replacement. They measured the front entrance and clearly explained all of our replacement options. Because the door and side light window style we wanted would not fit exactly in the existing space, they explained all of our options for selecting a different door style or building in the walls around the door we wanted (at no additional cost). We elected to build in the walls and are very pleased with our decision. The new door, which was custom-made and installed as one unit (with side lights attached to the door frame) updates the look of our 1970s home, as well as provides much improved energy savings. Installation took place in just one day and took approximately 6 hours. The three installers were extremely professional and thorough. They took care to test the area for lead (it was negative), took pains to match our existing baseboard and chair rail when building in the wall, and carefully cleaned up after themselves. There were no hidden expenses or unexpected issues. While the door was still expensive, we know it is top of the line and comes with a lifetime warranty. Overall, we were very pleased with our experience and will likely use this company again for future window replacements.

I had lost some shingles from my roof with Super Storm Sandy.  This was the third time that I had lost shingles from my roof.  So I figured that it was time to get a new roof.  Since this was the third roof they were going to have to remove all of the layers before putting the new one on.  Power Home Remodeling happened to be advertising in the area and came to my door.  Because of my situation I made an appointment for an estimate.  I just decided to go with them because I had no way to determine if another company would be using the same materials.  So I would not be able to compare.  They showed up bright and early and did finish the job in one day.  They might be more expensive than most other companies but they do give a lifetime guarantee on the shingles and a 50 year labor warranty.  I am very happy with the job and the cleanup that was done.  The windows were just completed.  I am very happy with the results.  Also, shutters were installed for the front of the house.  It just pulls it all together.

It looks great and no leaks.

POWER HRG assigned a project manager who came to our house and rechecked all meaurements and also provided a us with a date for installation. They did perform the work on the scheduled date.
A 2-man crew showed up at the scheduled time and promptly began the work. They carefully removed the existing windows and replaced with the new ones. Some of the window frames were not perfectly leveled (structural defect with the house) therefore the crew had to put additional support to level the windows correctly which was done very well. They put additional insulation and caulkled all areas nicely.
The crew performed all clean-up prior to leaving the premises. They also removed all existing window blinds and resinstalled after the new windows were installed.
I gave a "B" for price, only because it's much higher (@ $1,250 per window) than my expectations but feel the money was spent well considering the quality of products and workmanship.

I’m very happy with the installation and the product.  They got it done in one day.  The initial price was a high, but I was able to negotiate a bit.  I think that their price may have been a bit high even then.

I was very impressed with the service I received. The price I felt was a little high, but the product was excellent. The crews did a great job and always cleaned up after each day.  They were on time and worked very hard each day.  Only saw them take a short lunch break and back to work again. Jennifer was very helpful and always returned my calls. Financing was easy. This company is very professional and I would highly recommend them for any job that needs to be done. I would definently use them again. The only negative I have is the meeting for the estimate was quite long. I felt like I was buying a car, but the outcome was good. The gentleman was very professional and explained everything in detail. I think their presentation could be shorter.

The crew arrived shortly after the time specified and got right to work.  They were clean, pleasant and professional.
They
handled the easy replacements first - the double hungs that were being
replaced with double hungs, and then started on the major bow window
replacement of a plate glass window.  Everything was handled
beautifully, including professional construction of the interior
surrounds needed and adding plenty of insulation to the bow's "roof".
A final kitchen double hung was replaced with a garden window.
Everything was clean and tidy before the crew left, including cleaning the new glass windows themselves.
About 1 whole day was devoted to my project and I was completely satisfied when the crew left.
I love my new Power windows and have been able to turn my thermostat down several degrees since the installation.

Initially, POWER HOME REMODELING GROUP sent a sales representative to our home. He listened to what we needed and then thoroughly examined the home areas in question. He brought sample windows and demonstrated their insulation quality. He showed us how the windows opened, closed (and locked) for air and for easy cleaning on both sides. He discussed pricing and discount offers with us but was never annoyingly pushy. He left us with information and followed up. POWER installers came out and removed an existing kitchen window and pointed out that the previous installers had not put any insulation around the window (it had always been rather drafty). POWER installed their new window - WITH insulation - quickly and efficiently. The workmen were knowledgeable and courteous. The entire process took less than three hours. They carefully removed and then put back the house siding around the new window and made sure the new window was perfectly clean after installing it. They cleaned up any debris and took the old window away. The window has a lifetime warranty - another plus!

Excellent.

Sales man arrived week before job. That was a little rough because his AT&T connection kept going out and he had to make several calls to IT to reconnect. He was here way longer then he should have been consequently making me late for work by the time all the paperwork was done. The actual work went fairly smooth. Workers showed up as promised, were very courteous and professional. The work was all done in one day by a large crew, which was suprising because the roof itself is rather large with a high pitch and numerous angles and smaller roof sections. As of now there are about a half dozen small items to be corrected. I would say it was a decent job as it has held up well through Sandy with no leaks or damage noted so far.

The service was really good overall! They had a very large crew to make sure the job was done in one day, like they promised. They picked up all of the trash afterwards and did everything else they promised they’d do! I was very happy with the entire process.

The service turned out fine overall. Their price was reasonable. They showed up on time and they got the job done!

unknown

Everything went well overall.  We knew exactly what to expect. They did what they said they would do, and were on time. They were also clean. Their price was comparable with others.  They don’t seem to remember us though, since we still get sales phone calls from them. Other than that, we were happy with their services!

Overall, the experience was good. They did a very good job. We had some problems in the bathroom that they were able to fix. We’re very happy with the results!

Great.  Reliable. Clean

My wife and I purchased a home in July and during the home inspection we were informed that we would need a brand new roof. The job required a complete tear off of 3 layers of shingle, plus the removal of the old cedar wood underneath. As the estimates began coming in, we could see that we were looking at an expensive job (1800 sq ft of roofing.) After our personal and professional in home consultation, we decided to move ahead with PHRG. We had spoken with other companies and no one takes the approach that PHRG does. Although we paid quite a bit for our new roof (23k), we would not have changed a thing. The quality of product, installation, customer service, and the warranty makes every penny worth it (we are firm believers that there are always deals out there, but when it comes to something as significant as a roof, you get what you pay for and I know our roof is top of the line-call PHRG and you will understand exactly what we mean). In addition to that, the financing terms they offered us kept our payments low and affordable. PHRG was fast, efficient, and they double check everything they do. The crew arrived promptly at 7:00 am this morning and finished our roof by 5:30 pm. You can't even tell that they were here because of the immaculate clean up job they did (we even had debris fall into our attic and some of the insulation fell as well, but they cleaned all of that up without hesitation.) From the first knock at our door by PHRG, to our in home consultation with Scott (he is amazing, extremely knowledgeable and courteous), to the moment they finished their work; the entire experience was really outstanding. We are happy, at ease, and secure in the fact that we received an amazing product from and amazing company. Thank you PHRG!
-Matthew and Margaret C.
East Rockaway, NY

Had representive going door to door in town soliciting work that you may wanted. I was looking for a replacement bay window and they had a saleman come the following day for a free estimate. I was satisfy with the detail of how and when the work would be performed and with a complete written estimate with no hidden fees. They came on the date and time promised and the men performed the work with exceptional cleaniness and professinalism. I would certainly used them again for future work.

I am pleased with their work. They were the highest bid that we got. I think the high bid was also due to the fact that they were very professional and they included everything with it. I think we got our money's worth as compared to going with a cheaper company. They did everything first class, it was all top of the line.