Power Home Remodeling

Had a small leak in the roof (was just starting). Company came and gave me an estimate after examining the crawl spaces and entire perimeter of my home. Was given all pertinent information in writing, estimate and approximate date of install. the day arrived, a very large crew showed up at 7 a.m. They started work at 7:30 and finished at 2:30 that afternoon, including full cleanup. Then a Project Manager arrived to inspect the work and to confirm that I was satisfied with the work. Everything went smoothly and I would rehire and recommend them to my family and friends.

The installation crew arrived on time and immediately began work. This was a crew of 4. Large dropcloths were placed in all work locations, and within about 3 hours, all old windows were removed, and the new windows installed. It then took about 4 more hours to wrap all the window sills and casings with vinyl clad aluminum. I was impressed that the entire job was approximately 7 hours including cleanup. Cleanup involved cleaning of all the windows (inside and out), vacuuming all work areas and removing all debris and the old double-hung windows and storm-windows. They left my home cleaner than when they arrived. There was one minor problem that turned out to be a non-problem. Tan siding was removed between the windows of a large bay- window on the back of our home. I was unaware this was going to be done, but the supervisor said it was necessary to properly seal the entire bay-window. Had I known this, I would have probably selected a tan color to match the siding for this bay. However, when it was finished, it looked very good. I should also mention that 2 hours into the installation, it started to rain (for about 40 minutes). To minimize lost time and cleanup, 2 men worked exclusively inside and 2 outside. As I said, our home was cleaner after they finished working.

We have a 2500 sq. ft. roof (3 roofs). The crew showed up on time (7:30 a.m.) and were completed, including cleanup, by 1:30 p.m.!!! Unbelievable!! They totally protect the house and plantings with tarps and the cleanup took an hour and the yard and grounds looked better than prior to the work! The crew was very efficient and diligent. The project manager introduced himself and kept an eye on everything. I couldn't be more pleased.

The roof was in really bad shape with loose/missing shingles, moss growing, etc. The crew came on time, set up tarps for debris & stripped the roof down to the wood. They then put in the ridge vents, underlayment, shingles, etc. Amazingly, they finished the whole job within THREE days! They even worked in the raw spring weather. They covered up everything at the end of each day to protect the work area. The crew was polite and professional. Upon completion, the workers really cleaned up everything including using a magnet system to collect any nails that might have missed the tarps that were placed around the house to catch debris. This company did a great job and I highly recommend them. I must say that I could possibly have gotten the roof done a bit cheaper BUT, and this is a really good BUT: the warranty was unbelievable -- a 50-yr. warranty which is also transferable if we sell the house!!!

Overall the experience was wonderful. Everyone showed up on time, worked diligently and paid attention to detail. The roofers were in and out of here in one day - it was a 4 man crew I believe. They were curteous and got the job done. The siding and gutters guys were a different crew and we were pleasantly surprised at their attention to detail, craftmenship, etc... They were also a crew of 4 guys who worked non-stop until the job was done. Everything about both jobs was 5 star. The company works like a well oiled machine from when the products showed up for installation the night before install, to the cleaning up of the last nail. Everything they said they would do, they did. We felt we paid a premium but received the type of quality and workmanship we were looking for.

PHRG made everything easy, from estimate to project completion. All employees were courteous, professional, punctual, pleasant, and very helpful. The removal of the old windows and installation of the new ones was incredibly efficient - it was completed in just a few hours. The crew cleaned up everything so thoroughly that there was no indication that major work had been done, except for the fact that I had great new windows that look good and work beautifully.

PHRG was doing work in our neighborhood and cold called on us. We knew our roof needed replacing, and this was the impetus for us to get that project started. We scheduled an appointment for a representative to present the various options. Jason Pemberton arrived exactly on time, and spent hours with us to make sure any concern or question we had was addressed. He then inspected our roof from the inside (attic) and outside, and even adjusted a few things in our attic while he was up there. While the price was more than we anticipated (based on mere guessing), we felt very comfortable with our decision. On the day our installation was scheduled, Noelle and his crew showed up and started work immediately. Noelle explained exactly what to expect, and kept me updated as appropriate. They were efficient and respectful, finished in one day, and actually left our property cleaner than when they started! Power Home Remodeling Group exceeded our expectations, and we would not hesitate to use them again or to recommend them to anyone.

They were great! They were neat and clean! I didn't have a single mark on any of my paint jobs. The windows look great and I would highly recommend them. They even washed all the windows when they were done.

The installation was scheduled, materials were delivered and the work started on time. The crew worked through the day and finished as promised that same day...having removed not one but two layers of shingles. The workers were efficient and professional. Also, the supervisor, Michael, was great! He kept me informed throughout the day, answered all my questions, and made sure my yard and those of my neighbors were clean.

While the sales pitch was very aggressive, they did instill a sense that they could be trusted in my wife (and she is the one that counts). The price was on the higher side of what we had expected but in line with what the other estimates we received were. We opted for the top of the line vinyl siding with the insulated backing (something that was recommended by an energy audit) and with two different types of siding, lap for the main house and 'cedar' shake for the gables to provide some architectural interest. The siding installation crew was outstanding! Very professional. This is the only major job that I have contracted out for, I prefer to do the work myself, I was initially concerned about the attention to detail that they would bring. I was not disappointed, they took a lot of pride in their work and it shows. The job was scheduled for there days but ended up taking five. This was due to two things, the additional manpower that was promised did not show up and that the team that was here were perfectionists. In the end, I am glad they took the additional time and made everything just right. If I saw something that I thought was not quite there, before I could say anything, the team would already be working it. But this was the siding crew (85% of the job), the gutter crews were not as sharp, in fact the crew chief for the siding made the gutter crews redo things as he did not like how they were going about their part of the job and did not want it to distract from his excellent work, a different crew was sent out for the front of the house. I refused to sign off on the job until they took care of the cables that are routed from the satellite antenna down a gutter spout, they routed some of it behind the spout but left the top part just dangling. They tried to give me some excuse as to why they could not do the work, I said fine, but I would not sign off until it was done and get someone out to do it right. They figured it out then... My only issue was the lack of communications from the project managers, delays were not communicated to me, I had to ask the crew chief, who would make a call then let me know. I just felt that they should have been more proactive with a customer spending this much money on a job. Again though I am very happy with how the siding was installed. I could not be more pleased with the eventual outcome.

Power Home Remodeling Group were completely fast. They did it in one day and had one roof stripped, the other one replaced and I had a pretty large roof; it was quite impressive. They were pretty cool. There were some things that we wanted for them to go back and check but nothing major. According to them I will never have to use them again, they're guaranteed for a lifetime.

From the initial estimate and until the job was complete, I found this company very professional. Even though it was a late start on the actual roofing job, due to the crew having a flat tire, they promised me that the job would be completed that day and it was. Any questions I had while the job was being done was handled with professionalism. They found damage that was under the old roofing, took pictures and showed me and explained what they were doing to fix the damage. I felt very comfortable that the job was being done correctly and the best roofing material was being used. Clean-up after the job was fantastic -- looked like there was never anyone there putting on a roof.

This was a case of a provider who happened to catch me at home on a day when I had a plumbing job being done, said they were in the neighborhood, and asked if I'd be interested in an estimate on window replacement. I *did* have a broken window that I knew needed replacing, so I said ok. The sales rep came back that same night with a 3 hour song & dance--yes, very persuasive. The heat device demo that he showed me seemed persuasive, and I liked the fact that the windows have locks built in so you can leave them open a bit without danger of break-in, and the tilt-in cleaning feature. Originally I ordered my three dining room windows replaced (it's one of the dining room ones that already been replaced by a former owner and the replacement was a very shoddy job. I kind of got cold feet and decided to change the order to my 3 bedroom windows (which are in the back of the house and less visible), which have also been a little drafty, and then when the pre-install inspector came, I added back the broken dining room window to the order. The contractor was supposed to arrive between 8 and 10, and showed up at 9:45, citing traffic on the expressway, which is reasonable coming up 476 to Bethlehem from Philly. There was one installer who worked from 10 to 5 to install the windows (with insulation around them). He was professional and did a good job of covering things over before beginning work and cleaning up with a HEPA vacuum after he was done. So far the windows seem to work as advertised--the tilt works well, I can finally fully close and lock that broken dining room window again, etc. I also happen to have one of those laser thermometer devices. I just went outside on my porch, where it is 56 degrees. My old wooden windows from the inside are registering 64 degrees, and the new PHRG windows are showing 67 degrees. So hopefully that extra 3 degrees will help me save a little bit on the heat next winter. After arranging the job, I spoke with one of my neighbors, who had PHRG replace some of his windows 3 years ago. He is having some trouble getting the windows to lock properly, so we'll see how that goes (they are lifetime warrantied for the life of the current homeowner). Also the new windows are bright white vinyl and I kind of like the look of my old ivory colored wooden windows better--and now with the one white window in the dining room, I might feel like I need to paint the insides of the others white to match. The bedroom windows I'm reasonably happy with, so far--no real test yet, other than the laser thermometer. But the dining room window, while definitely an improvement from the broken window, I'm not totally happy with--in part because of the white rather than ivory color, but mostly because the outside of the window itself is four inches around. My old wooden windows are 2" around the outside. Losing 4" of glass acreage--which I did not realize in advance would happen--it's not obvious looking at the window itself--makes me very unhappy, and I'm glad I did not have the whole dining room done. For the increased security and warmth, I'm not sorry that I replaced that broken window, but I think maybe 5 years down the line, I'll look for someone who can re-replace my new window with another old-fashioned wooden one that doesn't need so much of a frame.

This company is very professional. From first contact to measurement to final installation of the replacement windows, they answered every question, kept in contact for scheduling, always were punctual, and provided a professional installation. Their window is the best vinyl replacement unit I've seen. I would recommend them without hesitation.

Contacted Power Home Remodeling for estimates for replacement windows for my residence, including patio sliding door & entry way door. Salesman was professional until....hesitancy shown towards EXORBITANT PRICE FOR PRODUCTS (as compared to other vendors). Salesman then became rude & discourteous to my wife & I and was reluctant to leave without telling us off first. Also, REFUSED TO LEAVE A WRITTEN ESTIMATE FOR SERVICES QUOTED. Told me just to "...write it down".

They were the original windows for this house (built in 1964) and I expected it to be a big hassle with many twists. Turns out with all of the experience the crew had, the 2-3 day job we were told it would be was only a 1 1/2 day job. I couldn't be more pleased. Everyone was professional and, more importantly, NICE. They were nice to our children, easy to talk to and made me feel comfortable. It may not seem like a big deal but since my husband wasn't home for 80% of the job, it was a HUGE deal. We would definitely use them again in a heartbeat.

My husband and I were referred to Power through friends that used Power for their new roof and they were happy with their completed job. The day I called Power for a roof and gutter replacement estimate was the same day their amazing Saleman, Anthony was in our home. The estimate process lasted a few hours, but was effecient and educational. Anthony even went into our attic to look at the wood on the roof to see the condition it was in for replacement purposes. Anthony impressed us with his friendly personality and knowledge of the products he was presenting. We signed on with Power that night. We did have an ordering issue once the materials were delievered almost exactly like another review I read on Angie's with the delievery of PRESS BOARD instead of plywood which postposed the job until my husband and I felt comfortable - but once started with the correct materials, the job was completed in two consecutive days (Day 1 was the complete removal of the old roof as well as the complete installation of the new roof & day 2 was fascia, soffit and gutters). The workers were efficient, respectful and professional. No debris was left either day in our yard. We have a puppy and four small children and their safety was never a concern. We even had a party the night of the roof completion and nothing was left in anyones way to cause any concerns, inconvience or issues of any kind. Our roof and gutters look AMAZING!!!!! We plan to use Power again down the road for widows and doors as well.

Excellent job. Punctual. Professional. Careful. Extra care cleaning up afterwards.

On 1/28/13, Power Home Remodeling Group came into my neighborhood, knocked on my door, and asked if I would like a free no obligation estimate for a home remodeling project, such as replacement windows, siding, roofing, etc. I spoke to the consultant at my door about having my dark brown gutters and downspouts replaced with white gutters with gutter protection, and white downspouts. He said he would like to come in and show me some of the work they have done, and tell me more about his company on his computer, and he would also give me a free estimate. He was professional. He was here longer than I expected - several hours, and I ended up getting an estimate to replace all my dark brown gutters with gutter protection, downspouts, fascia and soffit, with white ones, plus replace my eight shutters and add hinged S-hooks to each one. The estimate was approximately $7,500, and when I asked how long the job would take, he told me approximately 3 days. I signed an agreement that day, and the agreement stated under "Estimated project completion: 3 to 7 days". They came to start the job around 10 a.m. on 2/19/13. They sent four workers, one appeared to be the supervisor. He put verbal pressure on them to get everything done quickly. It became apparent that afternoon, that he expected them to have the job done by the end of the day. It got dark around 5 p.m. that time of year, so that means the job was to be done within 7 to 8 hours (not three days, like I was led to believe.) My complaint: The job was not done correctly the first time, and I believe it was because of the pressure he put on his workers to get it done within one day. We didn't have much rain that time of year, but when we did, I noticed a leak from the roof, where the corner of my garage and living room met. Also, by the time they got to replacing the shutters that day, it was getting dark. They couldn't find all the dark green screws to attach them, so they used other screws, which did not look right, when I inspected the work the following day. The wrong screws were no big deal, but considering the money I paid, I expected it to be done right. I called them about the leak and the shutter screws, and they sent someone out in about a week. He took care of the problem. Then, after another rain, I noticed the water ran off the roof, and instead of going into the rain spout, on both the back of my house over the deck, and the front of my house over the garage, the rain leaked between the rain spout and the soffit - instead of going into the rain spout. Therefore, I had to call them and ask them to come again and fix the problem. They sent two men approx. two weeks later. I told the one man that the job should have taken a day and a half or two days to complete - not one day! If they weren't in such a big hurry to get it done, it probably would have been done right the first time, and the need to send workers back two more times would have been unnecessary. I realize I was foolish to sign an agreement without getting at least one or two other estimates and, also, without checking out the contractor. Because of the pressure put on their workers to get the job done as quickly as possible, rather than take their time and get it done properly, I would not use this company again.

Overall experience was awesome. Every employee that we worked with from installer to salesman were professional and polite.

We are repeat customers but they treated us like #1. communication was good, job was performed according to estimate and they didn't waste time at jobsite. Ray, Mike and Jay were all friendly and performed up to top flight standards of Power HRG. We loved the entire experience.

please see above...

Power windows was professional, their product is outstanding, and overall perfect from sales to installation to follow up

I give Power HRG, which recently did a complete roof tear-off and rebuild for us, a good review – but with a strong caveat. Beware their pricing and salesmen and negotiate well (see below). First, the good: Power sent a team of hardworking roofers to our house before 8 a.m. on the day of the install and, by noon, they had the 100-year-old cedar shake roof completely torn off. Considering the enormous mess involved, they did a fantastic job keeping the job site clean. The debris blocked both doors of our house but they cleared a path so we could use one and, by 8 p.m., almost had the whole job done. Unfortunately, they could not finish the job in one day as we hoped but did a very good job tarping off sections that were incomplete. We had very heavy rains the next day and the tarps prevented any water from getting in. On the third day the roofers came back and finished the job. They left the yard clean and did a really great job on the roof. Now, the bad: We were in the market for a new roof and had begun getting estimates when a door-to-door marketer from Power approached us. He set up an appointment with a salesman (who refused to meet with us unless both my wife and I were present – he told my wife that her husband had to be there. Seemed very 1950s and sexist and she was insulted.) The sales pitch lasted a good three to four hours and started high – over $25,000 – but came down eventually to about $16K, a price inline with the other estimates. We went with Power because the roof they were selling sounded far superior to others and it came with a 50-year shingle and transferrable lifetime warranty (fully transferrable, they say, if we sell the house within 20 years.) The downside was that the salesman insisted that GAF, the shingle manufacturer, insisted on 5/8" plywood as a base and he said that is all Power uses. It was an out and out lie! He made his presentation with a little house-shaped carryall and pulled each piece out as he discussed it – the shingle, the ice and snow shield, the water barrier and a square of 5/8" plywood. After about four hours of negotiating I agreed to sign the papers. Later that week, after the rescission period ended, the salesman's supervisor called and, when I asked him to confirm that they will install 5/8" plywood he said they would, but it would cost extra. When I told him that is what we were sold (not what we asked for but what the salesman built his pitch on), the manager relented and sent us an amendment that put the 5/8" plywood in writing. (We had no guarantee in writing the night of the sale and that was my fault for not insisting on it. However, after a four-hour sales and negotiating marathon I was exhausted and missed it.) Though we now had the guarantee of 5/8" plywood in writing, when the materials were delivered two days before the installation the lumber company brought 3/8" USB (a thinner, inferior underlayment commonly called "particle board"). I refused delivery, called Power, and the manager assured me a mistake was made and that they would bring 5/8" plywood the day of the installation. Had I not been home to check the delivery I don't know what would have happened. The job might have been delayed or we might have just said to h*** with it and had them install the roof with the USB. They no doubt would have told us it's just as good. Ultimately, Power HRG did a good job on our roof and, we believe, gave us a good and fair deal. However, I believe their salesman was underhanded, slick and deceitful in his presentation and I'd advise caution. CUSTOMER SERVICE: Despite the issue with the salesman and the plywood, Power HRG seems to care about customer service. I don't know if the delivery of USB was a mistake, as Power claimed, but once it was resolved there were no issues. The work crew was professional and efficient. During the installation we had three different managers on site – a foreman, a supervisor who stopped by to check on the job, and another manager who came by to activate the warranty. I do recommend Power for a roof job but, as with all major purchases, I'd advise using caution, especially in dealing with their salesmen and in determining price and details of the job.

After being approached in our local warehouse store, I booked an appt to have a salesperson come out and talk to us about our windows. We had original to the house windows that leaked. Some of them had been replaced but we were looking to have our upstairs and attic done. They came 2 days later and were extremely professional and went through the differences in different windows on the market as well as how they could help us. They measured all the windows that we requested (14 windows), we decided the types and they priced it for us. The price was really reasonable and we were able to finance it directly through them. A week later they sent a project manager who was a contractor to confirm measurements and tell us about the crew that would be coming. Our crew came yesterday - in the snow storm. They showed up early and worked straight through. All of the windows are in and everything was left clean. We also have a transferrable lifetime warranty. Everyone was friendly and competent and we couldn't be happier! I wish I could remember everyone's names so that I could personally thank each and every one of them and give them a shout out here.