John B Ward & Co

I thought they were very good. They quoted me a several thousand dollars but I didn't use them to do it. I may use them in the future but I haven't got around to it yet. I thought they were very good. Their arborist is very professional.

Although we didn't end up choosing Ward to do our tree work I can honestly say that it was a very difficult decision not to go with them. They called us back immediately after our initial inquiry. Then, they were prompt, professional and courteous when coming to our property to provide a quote. They were very helpful in identifying what tree-work should be done and their quote was very thorough and competitive. The ONLY reason we did not go with Ward was because one other company was also very thorough and competitive (and also had great angie's list reviews) but they accepted credit cards and Ward did not. We wanted to spread out payment of the tree-work via paying by credit card so we ended up going with the other guy. I can't speak to their work product but I can attest to their prompt, thorough and courteous response when asked for a quote.

We had been procrastinating on removing two trees, and finally contacted several Tree Removal services that we found on Angies List. John B Ward's client representative was very polite, knowledgeable, and quick to act. We received a prompt estimate the day we spoke to John B Ward, and we scheduled the tree removal the very next day. The workmen arrived promptly, worked very quickly (even in the rain!), ground out all the stumps and roots, and cleaned up the area very well - it looked like the trees had never been there! We would use John B Ward again and highly recommend their tree removal service.

I called this company and was able to meet with one of their reps. He came to the house on a Saturday morning and we discussed what I needed them to do. A bid was subsequently submitted that was within my budget. I was becoming a tad bit annoyed, however, because I was not able at first to get a date scheduled to get the job done. I persisted and a date was finally scheduled. On the day of the job, a crew of three including a supervisor arrived at my house on time, on chilly and rainy day, and without complaint, did an absolutely amazing job on trimming the tree. I must say that other reviews on Angie's List were extremely helpful in my final decision to use this company. They were thorough and cleaned up after they were done. It took the crew between 5-6 hrs to complete the entire job from start to finish including the clean up.

They arrived approximately 9:00 and was completed within 2 hours..

Gave us the best price of four tree companies. Professional, knowledgeable, and efficient. Definitely include this company when getting estimates.

I sought four different proposals on the job, of various companies I saw doing work in the neighborhood (and had positive feedback on A's list.) John B. Ward was very quick to respond. Pricewise and timing-wise, their proposal was the best. I only asked for a price on the one tree and they threw the other smaller tree in the proposal. I was worried about the larger tree coming down in a storm, especially with 5 kids, and they were sensitive to that and quickly put us on the schedule. I was at work when they removed the trees. Other than the trees being gone, I could not tell that they were even there. They are a great company - very professional job. I look forward to working with them in the future!

John B Ward sent a certified arborist to look at our storm damaged tree and inspect the rest of the tree and shrubs on our property. The estimate was quite detailed with price on every line item, which allowed us to pick what we wanted to address first. On the day of the service, the same person came to oversee the work. Everything was completed as promised, to the smallest detail. Overall great service, I'll definitely use them again.

Everything was great! They were extremely punctual and took every precaution when taking down the tree.

We used them and they were wonderful. It was a big job and they came and did exactly what they said they were going to do and they left my property just the way they said they were going to leave it. They made it look as though they were never here. We will be using them again in the future.

I am satisfied with their services. I would use them again.

2 day operation. All workers were introduced by Matt and were pleasant, professional and polite. When they were done, you would never know they had been there. They removed a 100 year old apple tree and 2 towering white pines. Excellent work and I have asked them to do some additional work on my property.

Jim Ward provided a detailed estimate of the work to be performed. At my request, his estimate included a couple of options for me to consider (removing versus trimming one tree). The prices he quoted were competitive with other estimates that I received. We agreed on a date for the work. Jim and the guys showed up on time. They were careful with my property as well as the property of my neighbors. They accomplished everything we agreed to, in the time frame I expected, for the agreed on price. Can't ask for more than that!

The job was done on time and on estimate with even extra work done for free. They not only cut down the evergreen but they also grinded down the roots and cleaned my yard of old rotten firewood. YHE JOB WENT SMOOTHLY.

Since they have been taking care of the trees they have been able to stabilize the trees. We are pretty happy with the job that they are doing and the adivse that they are giving us. Their prices are very reasonable and their easy to get a hold of. I will continue to use their services in the future.

They werethe least expensive of our estimates. The day of the estimate they came out 5 minutes early, and they came out and did everything they said they would do. The work was terrific. They went right to work and were just great. I would highly recommed them to anyone! The only complaint I have is that they only gave us a one day notice on when they were coming. But the day they came, they showed up on time. Great company.

The job went well . They were very professional and cleaned up all the debris and sawdust

We were quite pleased. I reached a live operator at John B. Ward & Co. and requested a bid. Within 24 hours I received a call back from certified arborist Ken Hutz. Ken and I arranged an appointment to view the job. Ken was prompt and professional. He clearly communicated answers to my questions. The very next day I received a written estimate. When I inquired as to liability and worker's comp insurance, he immediately stated he would email to me the certificate of liability insurance, which he did within 24 hours . That certificate named me as the certificate holder. Of the six bids I received for the work, Ward was in the middle. I asked for references and Ken immediately gave me two references (one for the Chief Arborist at Haverford College and the other at Chanticleer). I spoke with the Haverford College reference, and received a glowing report. The arborist assured me that Haverford has the oldest campus arboretum in the country and that Haverford standards are very high - and that Ward's crews are the only ones who work on their trees, and in particular he spoke highly of their training. Impressed, I verbally committed to Ken. Ken explained that he wanted a particular crew and would it be ok if he called me the next Friday to confirm a job date on the following Monday. I said fine. Ken called me on Friday, and we arranged to do the job on Monday. Three guys arrived - two trimmers (one who had just received his ISA Arborist certificate) and a helper to pick up branches. Ken arrived soon after (as he said he would) and we went over the job. The trimmers were very pro-active - before starting to trim the Willow Oaks they explained to us the general cuts that they were planning - and listened to our feedback. At the start of the day I realized that I had not specified the 25' white pine be cut down - so I asked Ken if they could do it and expressed my hope that they wouldn't charge me extra. He said "no problem , we'll take care it it." And they did, no extra charge - I thought that was very good customer service. Crew worked steadily, and took reasonable breaks. Ken stopped back 3 times during the day, Work commenced around 8:15 am and was done around 3. All debris removed. And these trimmers are amazing. They climb up very high in the trees like it was nothing at all and slice off branches. Quite impressive. Only thing not quite correct was that next day I rang Ken wondering if he could take a look at one of the trimming jobs (I wondered if a bit more could be taken off). Ken said he would do so, both next day and about 3 weeks later when it was fully leafed out. He left a card next day - but as far as I know he didn't stop back 3 weeks later. In any case, all the trees look great.

They are a large company. Everyone who works for them are certified arborists and they are very good. The crews that come out to work are very professional. They are great.

Very efficient. Clean, punctual, neat. Arborist answered all of our questions. Professional.

Ken came the day after I called and did a thorough, in-person estimate of the work (not a drive-by). He gave me a verbal estimate while he was there and I asked for a written one, which took a little time (a day). He also took the time to answer my questions and gave me some tips on how not to have any new bushes I put in get over grown. The estimate broke down the different services so I could see what I was paying for and enabled me to better compare the other quotes I received. I appreciated that the company didn?t nit-pick at small variations like the other 2 estimates I?d received. Ken explained that most of the cost is in getting the people and the equipment to the site, grinding 6 stumps instead of 5 really didn?t really make a difference. This approach and overall pricing sold me on the job. The best part came when they actually did the service the following week. Ken called that morning to let me know they would be there as well as to tell me how the work would be accomplished and when that day (a different crew would be doing the stump removal from the chipping). For both parts of the job the work was done in a very professional manner ? leaving the yard looking as good if not better than before. And they did thoughtful things like pulling out larger branches that made it through the chipper but that wouldn?t make good mulch so I didn?t have to do this. I was thrilled. The place looked great and the experience exceeded my expectations. I would definitely recommend Ward for any tree service.

They did a good job. They were priced reasonably.

Excellent work. They had to come back a second time to remove a cable that had grown into the largest tree, but everything ended up great. We have used them once before and have been pleased. They are very accessible and responsive.

Very responsive to phone inquiries. Quick to set up appointment for estimate. Arborist, Ken, was very friendly and helpful, very low pressure and informative. Work was done quickly and professionally. Would use services again and recommend to others.

After contacting them for an estimate,they came out within days . Stated it might be a "few days to a week" for the job to get done. After I confirmed that I wanted them to do the job, I waited approx 2 weeks without hearing from them. When I called, it was a little 'himming and halling" as to when they could get the job done.' It might be this Sat, if not, probably not until the end of next week". He was very understanding and apologetic as I voiced my displeasure. Botton line: they came out the beginning of the next week, called before they came,came on time, and did a great job,for a great price.