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John B Ward & Co

Tree Service, Landscaping, Lawn and Yard Work,

About us

John B. Ward and Company is a second-generation, family owned and operated business founded on John Ward’s simple principle of “treating clients in an honest and informed manner.” We specialize in both large tree pruning and ornamental pruning as well as designing Plant Health Care programs. We own a 36 ton crane to safely and efficiently remove trees when necessary. 30 employees. No subs. Cost is determined by the job. No travel charge. Additional phone - (610) 265-0605. Additional address - 400 West Church Road, King Of Prussia PA 19406.

Business highlights

68 years of trusted experience
Emergency Services Offered

Services we offer

Tree & shrub care, fine pruning, plant health care, tree removal, stump grinding, cabling, bracing, lightning protection systems & woods restoration.

Services we don't offer

Lawn care.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.986 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 86 reviews

Samrat M.
07/2021
1.0
tree service
  + -1 more
The most unprofessional company I have worked with. They serve our neighborhood through the HOA, so I contacted them to come give estimate for some tree work in our yard. When I gave them the name of our neighborhood, the lady said that yes, they work in our neighborhood and that she will schedule the guy who serves our neighborhood (Matt Ward) to come look at our place. She booked us almost three weeks out. I requested early morning or evening appointment so I don't have to take time off work. But apparently he was only able to come in the middle of the day. So I took half a day off work to be able to meet him. About 15 minutes before the appointment, he called and said he has to cancel it because we are too far for them and apologized for not calling sooner. By this time, I had already taken half a day off that I could not reserve because I had already left work and was 5 minutes from home. I told him that and asked that they already service our HOA so how it is that we're too far. His answer was, "if we drive that far, we have to have enough work to justify it. I should have called you last night when I saw your address and I apologize." First of all, we are in Glen Mills, so it's less than half hour from where they're located. AND the appointment was booked more than two weeks in advance. Doesn't the staff who booked the appointment know not to book appointments in certain areas unless they're as he put it big enough jobs? Even if the staff didn't know at the time of booking, this was booked more than 2 weeks in advance. They had a lot of time to notify us of this but they didn't even have the professional courtesy to call 24 hours in advance. A good professional company would have gone ahead with the appointment anyway, especially after hearing the cost I had to incur (half a day off that I can't get back) because of their blunder. Very very unprofessional. I would give them zero starts if it would let me.
Description of Work: Estimate for Tree Work

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from John B Ward & Co
Hello, We only perform work in Philadelphia's Main Line communities. It looks like this review is accidentally attached to our company.

James R.
03/2021
5.0
tree service
  + -1 more
We hired John B. Ward to prune two cherry trees and to cut down and remove a dead tree. They were very easy and pleasant to do business with. Gave us an estimate and then came out to do the work a few months later. They did a very good job removing the tree and pruning the other two trees in about half a day. They cleaned everything up very neatly. They were a very professional company and did great work. I would definitely use them again.
Description of Work: Tree removal and tree pruning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

SUSAN C.
05/2020
5.0
landscaping, tree service
  + 0 more
It went very well. I have hired Hugh Darlington of John B Ward several times and they do good work. They communicate well, always checking with me regarding what is to be done before cutting on a particular tree. And they are good collaborators, listening to my goal (increase sunlight to a particular evergreen tree) and suggesting additional cuts for no extra charge to help achieve that goal.
Description of Work: Cut down 3 x 30' tall Ash trees to ground level; leave trunks cut up, haul away branches <10". Prune one side of a Maple tree and one side of a Ash tree approximately 5 feet. Prune lower branches from a 30' high walnut tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

SUSAN C.
05/2020
4.0
landscaping
  + -1 more
It went well overall but I think that we could have communicated a little better. Overall a good job. The willow oak work was good on two of the 3 trees but the team seemed to be a little rushed on the third tree so that one didn't get as much attention. One of the beds had a lot of trimming done to viburnums and the viburnums are taking longer than I expected to grow back in. They will get there, but it's just taking longer than I thought. Overall, a good job and I have hired John B Ward since this job, they are a good firm.
Description of Work: Extensive pruning of a number of shrubs. Removal of a 15 foot Holly tree. Pruning lower branches of a dogwood, and a 8 foot juniper. Canopy pruning of 3 Willow Oak trees to thin canopy to allow more light to reach internal part of tree, and prune back branches 5'-10' so that they are not close to the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,460

Janelle G.
09/2017
5.0
tree service
  + -1 more
I was very impressed. Other than the trees gone you could not even tell they were there. All clippings and sawdust was completely removed. All pruned shrubs looked great and completed exactly as requested. The workers performing the work were extremely personable and professional. Will definitley be using this company again.
Description of Work: Had four large trees fully removed, three smaller shrilubs removed, and all remaining trees and shrubs on property pruned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,880

Elizabeth V.
08/2017
5.0
tree service
  + -1 more
He's excellent. He's experienced. I think he really cares about the trees, and it's not just a matter of expertise and cutting down the dead branches and all, but I think it's really a personal passion for him to take care of trees. It's not just a job. I think he's really invested in it. It's hard to describe what I mean, but that would be my main feeling about him. Usually when you have tree work done it's pretty expensive, but they do quite a bit. He gets way up in the tree. One of the recent times, he put in another cable in between two high branches, and that's very difficult, expensive work. I would say that the people that would have the strongest rating from me are Ward and two others.
Description of Work: He did quite a few things; took down a number of dead trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gayla M.
08/2016
5.0
tree service
  + -1 more
We had previously used other firms that were much less professional and cost more. They have the tools, skills, and equipment to work very efficiently and in a very clean manner. They are very responsive coming over the day of the call or the next day to address our concerns. We recommend them highly!
Description of Work: John B Ward has been our tree service for many years. In addition to trimming and removal they treat our trees and shrubs for insects and disease. John Ward started the business, his two sons, Jim and Chris took over, and Jim's son Matt is also involved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard L V.
05/2015
5.0
tree service
  + -1 more
I would give them an "A" and we would use them again. It's a continuous year-to-year type of thing.
Description of Work: They are one of our long term providers on tree service, tree surgery, spraying and all of that. They also have a spring program for our shrubbery, plants and so forth.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

BRADLEY S.
06/2014
5.0
tree service
  + -1 more
Once again, Matt Ward and the people from John B. Ward & Co., did an excellent job. From the beginning, I needed to coordinate work on my front yard between tree removal and a landscape contractor. Not only was Matt most willing and cooperative in working with the landscaper; but, made every effort in a very busy schedule to make room in his schedule to accomodate the other work necessary. The work itself was done promptly and as agreed upon. Clean-up was done immaculately. They have done work for us several times in the past and we have always been very satisfied.
Description of Work: Removed several trees from the front of my property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Burton N.
05/2014
1.0
tree service
  + -1 more
We requested a quote. We were told we did not have to be home when Mr. Ward came, that is, he would stop by view the property and send us a quote. We never heard from him.
Description of Work: No services were rendered

Rating CategoryRating out of 5
responsiveness
1.0


Response from John B Ward & Co
Mr (remove member name), Thank you for your feedback regarding your inquiry for a quotation. Obviously, we did not follow through on a promise to develop a quotation for work at your residence and we will make corrective action within our company. As you know, the February 5th storm created a tremendous amount of storm damage and we were working around the clock through April addressing client needs. We should have referred you to another company in the West Chester area. Thank you again for your feedback. It will be helpful in making us a better company.

Virginia M.
01/2014
5.0
tree service
  + -1 more
Mr. Ward came out, gave us a quote to remove a large dead tree in the front yard, trim up a tree near the front door and trim up various other trees in our yard. On the day of service, he and his crew arrived on time and did the work. They were cheerful, fast and did great work. They were very receptive to our needs and desires, and cleaned everything up when they were done. I would definitely use them again. Would highly recommend.
Description of Work: Took down a huge dead tree, trimmed various other trees, ground the stump down to the ground, cleaned up and took away all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Stephen W.
01/2014
5.0
landscaping
  + -1 more
Everything went well. They were very responsive. They provided a good estimate of lead time. It was an estimate of five weeks until they could work on our trees. At about five weeks they contacted me to schedule a time for about a week ahead. They showed up just early of on-time and finished when they said they would. The work they performed was completely satisfactory. It's been a wild winter so far and the trees are holding up fine.
Description of Work: They removed a tree that was too rotted to be saved. They trimmed three other trees. They also cabled a weak tree.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

DAVID R.
01/2014
2.0
tree service
  + -1 more
Agreed on estimate within a few weeks, although delayed due to poor communication back from the arborist regarding a couple of amendments to the scope of work. Communication dropped off completely after we agreed to do work. Called them in late October for a status update of when the work would be completed. Was told I was scheduled for the week before Thanksgiving. They never arrived and I received no call. Early \December the arborist called and told me they were coming the next day and tell my elderly neighbor since we had added some minor work on their property. Although it rained that day (acceptable excuse to postpone) we received no phone call or f/u after that date to apologize or reschedule. In early January, I notified the company (and owner) that they had completely dropped the ball. We cancelled the service as it had been four months since we originally contacted them. I did receive a nice email from the owner apologizing and stating that he was going to review with the arborist, but nevertheless, I think it is important for others to know that a bad experience happened here. Whether we were just a random customer who just slipped through the cracks, it seems like there were systematic issues here in communication and professionalism that the Angies List community should know about. All in all, don't think I would go back. My gut is there are probably some quality folks in their shop, but there are some concerns for reliability across their team.
Description of Work: Had requested an estimate in September of 2013 for work on my residential property. The arborist was prompt in getting back to me and scheduling an appointment. He visited the property and drew up an estimate that included tree removal, pruning and cabling.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$2,700

Response from John B Ward & Co
Mr. [member name removed], Thank you for honest feedback regarding your experience with our company. We did not professionally communicate with you regarding our schedule. As a family business, our reputation in the community is of utmost importance to us. We have reviewed your project in great detail and have made changes in our procedures to make sure we communicate in a first class manner regarding scheduling of work. Thank you again for this feedback as we will be a better company moving forward. Regards, Matthew Ward ISA Certified Arborist

Stacie H.
12/2013
5.0
tree service
  + -1 more
They were very good. I would definitely recommend them. The man that I dealt with was very professional. He came over and he seemed to know a lot about trees. He even told me something about a tree that I was not even asking about and that was good because we are considering doing something with that tree now too.
Description of Work: I used John B Ward & Co. Tree Experts some time in the spring for tree service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Maria B.
10/2013
5.0
tree service
  + -1 more
The service turned out well. I thought they were reasonable priced and did a good job. They took two days and did everything they were supposed to do. I was really happy with their service.
Description of Work: I had 10 trees removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ralph G.
10/2013
5.0
tree service
  + -1 more
Excellent service. The arborist did not try to have us do unnecessary work, and the price was good compared to another estimate we had. The team arrived on time and was quick, efficient, careful and neat. Clean-up was excellent. All involved were friendly and pleasant.
Description of Work: Pruned a large tree and removed small juniper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$905

VICTORIA M.
10/2013
5.0
tree service
  + -1 more
He is going to come back to finish and there is a lot of work. I can't say enough good things about him. He is wonderful. He comes out right away. He is just extremely knowledgeable. He always comes in with a good price. The work he does is unbelievable. The work he does and the clean up, we can't ask for anything better. He is honest and dependable. He never recommends doing more work than needs to be done. He is just such a good guy.
Description of Work: We used John B Ward & Co Tree Experts to remove a huge limb which had come down of a tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

BRADLEY S.
09/2013
5.0
tree service
  + -1 more
Everyone involved was prompt, courteous and very efficient. I was very pleased with the work and the professionalism of this company.
Description of Work: Removed a diseased tree and trimmed many other trees on the property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,850

Randy S.
09/2013
5.0
tree service
  + -1 more
Very professional. Did a great job. Gave us a date and showed up on time and did more than we asked!
Description of Work: Pruned large trees on property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Maureen O.
09/2013
5.0
tree service
  + -1 more
Their treatment certainly did the job! Would certainly have used them for hand-pruning but my Homeowners Association landscaping service did the work for one third of the price.
Description of Work: Treated my laurels for White Prunicola Scale. Also submitted cost estimate for hand-pruning same laurels. This turned out to be more expensive than another service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Thomas B.
08/2013
5.0
tree service
  + -1 more
The man in charge, Mr Ken LeRoy arrived at my house as promised several days before the job. He was on time, very pleasant and gave me a precise and complete estimate of the work necessary. He e-mailed me his quote in 48 hours and adjusted the cost as necessary.He made every effort to insure that unnecessary work was not done. I would recommend this company to anyone!
Description of Work: Evaluated several large and medium size trees for possible removal. Advised that the largest and by far the most expensive to treat was in excellent condition and needed nothing. Removed, cut into usable lengths the removed trees for fireplace burning, stacked the wood and cleaned up the yard. Work started at 7:30 AM and was complete by 9:30AM. Except for the stacked wood I couldn't see a trace of the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

John R.
06/2013
5.0
lawn service, tree service
  + 0 more
They were experts and very good. I was concerned about a tree and I thought it has a disease. They came in and treated it instead I don't have to worry about it. They said they could treat it easily. They could have lied and said that they needed a whole lot of work and it was not an easy work. They took care of it and the tree looks fine now.
Description of Work: John B Ward & Co Tree Experts provided tree service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Paul S.
05/2013
5.0
landscaping, tree service
  + 0 more
They're fantastic and reliable. They work cleanly and their pricing is excellent.
Description of Work: John B Ward & Co Tree Experts re-landscaped our front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

ROBERT & SUSAN S.
05/2013
5.0
tree service
  + -1 more
Great. REsponsive and listened. Sensitive to our needs and taste. Prompt.
Description of Work: Immediately removed bid tree limb knocked down by storm. Prepared estimate to fix that tree and trim about 10 overgrown on lot; good timely work; whe I saw something neglected, they came back & fixed right away. Price seems good; good esthetics and knowledge of trees; are protecting ash tree with trteatment. will have tehm back to remove otehr threes. Lot now has enough light to grwo grass under trees and laso saved big old maple in front yard,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

David R.
04/2013
5.0
tree service
  + -1 more
It was fantastic. I would hire them again in a heartbeat. Whatever they quoted us is what they charged us. They were professional, on time, clean, tidy and reliable. They are trained and certified.
Description of Work: John B Ward & Co Tree Experts did some tree maintenance and pruning for us. They took down a tree as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

PO Box 280, Bryn Mawr, PA 19010

www.johnbward.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Landscaping,
Lawn and Yard Work,
Lawn Fertilization & Treatment

FAQ

John B Ward & Co is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

John B Ward & Co accepts the following forms of payment: Check
Yes, John B Ward & Co offers free project estimates.
Yes, John B Ward & Co offers eco-friendly accreditations.
No, John B Ward & Co does not offer a senior discount.
Yes, John B Ward & Co offers emergency services.
Yes, John B Ward & Co offers warranties.
John B Ward & Co offers the following services: Tree & shrub care, fine pruning, plant health care, tree removal, stump grinding, cabling, bracing, lightning protection systems & woods restoration.
Lawn care.

Contact information

PO Box 280, Bryn Mawr, PA 19010

www.johnbward.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM