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Gentle Clean Carpet Care

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Gentle Clean Carpet Care is an award-winning company offering a collection of carpet care services. Each project is individually priced based on the size of your home and number of rooms/items to be cleaned. No travel charges or service fees! Check out our great ratings and contact us today!

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, and Water Restoration.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.9103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 103 reviews

MaryEllen M.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kristen S.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned steps and 2 bedrooms. |Responsive, punctual and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Gentle Clean Carpet Care
Thanks for your review!

Carole C.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gentle Clean Carpet Care
Thanks for your review - if there was anything we could have done better, please feel free to email us.

CAROLE G.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: I used Gentle Clean Carpet Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gentle Clean Carpet Care
Thanks for the review!

Daniel G.
08/2013
5.0
carpet cleaners
  + -1 more
He came in and did a great job.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Gentle Clean Carpet Care
Thanks for your review!

LOU M.
07/2013
5.0
carpet cleaners
  + -1 more
great
Description of Work: dye carprt stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Gentle Clean Carpet Care
Thanks for your review!

Kerrin M.
02/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I emailed Scott to inquire how much it would cost to clean my handwoven 9x12 area rug. He replied very quickly and we had a few exchanges before I set up an appointment. He gave me a price of $75 for the work which I thought was extremely reasonable. Also, it was easy to set up an appointment and Scott was flexible and willing to work with my schedule. On the day of the appointment, John, the cleaning tech, arrived right on time. He was personable, professional and worked quickly. I can't say a bad word about my experience from start to finish.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Gentle Clean Carpet Care
Thanks for your review - much appreciated!

Mary H.
11/2012
5.0
carpet cleaners
  + -1 more
see above
Description of Work: They did an excellent job cleaning our bedroom carpet. It hadn't been ever cleaned, so it was pretty dirty. Gentle Clean got it clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Gentle Clean Carpet Care
Thanks for your review!

Ron S.
06/2012
5.0
carpet cleaners
  + -1 more
piece of cake
Description of Work: Carpet cleaned in 2 rooms. Carpet vacuumed in another

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Gentle Clean Carpet Care
Member - thanks for the review - hope to work together in the future!

Linda P.
11/2011
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: My 11 mo old puppy had chewed open a mascara wand that left marks all over the cream carpet in our bedroom. I was more than a little worried that the carpet was ruined. I called Gentle Clean based upon previous Angie's List reports and was extremely pleased with the experience. Their technician John, was prompt, friendly and most importantly did an excellent job - not only did ALL of the mascara come out of the carpet but it also looks brand new! I was more than pleased with the cost as well. Would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leigh J.
09/2011
5.0
carpet cleaners
  + -1 more
See above
Description of Work: Had some basement water damage and had pulled up some of the carpet and bought new padding. Had difficulty finding a company to not only clean the carpet but also install the padding and reinstall the carpet. Scott at Gentle Clean was extremely responsive and gave me a reasonable price to do the work. Turned out great and would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Richard H.
03/2011
5.0
carpet cleaners
  + -1 more
Had service as part of an Angie's List Big Deal. Called and was able to schedule a time of my choosing. Arrived promptly. Deal was for 3 rooms, but he was happy to add the additional items at a reasonable cost. Completed the work promptly and thoroughly. I'm completely happy with the results. We have a ligher colored stair and hall carpet that that showed the dirt beforehand. It came spotless as a result of the cleaning.
Description of Work: Carpet cleaning for stairs, hallway and 4 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mike G.
03/2011
5.0
carpet cleaners
  + -1 more
I made the appointment last week. Scott and his assistant showed up on time. After their service the carpets, which are quite old, look brand new. I would not hesitate to recommend this firm to anyone needing carpet cleaning.
Description of Work: Carpet cleaning of living room. stairway, and hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Dawn R.
02/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I contacted Scott and he came out a few days later to take a look and give me a quote. His prices are very reasonable before he even takes the Angies List discount. I scheduled an appt. about a week later. He and his assistant came right on time and even called when they were 10 minutes. We walked through the entire house so he was clear on what I wanted him to clean. They moved furniture whenever possible (we have some very heave pieces that I asked him not to move) and our carpets now look new. They were very polite and professional and I felt completely comfortable having them in my house. The carpets were damp at dinner time and by the next morning everything was dry. I will definitly be giving their name out to our neighbors if anyone asked for a good carpet cleaner!
Description of Work: Cleaned all the carpets and two staircases in our house along with two area rugs. Our carpets were filthy and now they look new. Besides being really dirty, our upstairs carpeting is 15 years old and now it looks brand new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Liz B.
02/2011
5.0
carpet cleaners
  + -1 more
We have one 65 pound dog and two cats. Scott came and gave us an esitmate which was the lowest of three we got, and that was before he took off the Angie's List coupon. So, the price could not be beat! The two cats love to hang out on this furniture and it's about 8+ yrs old. So, it had gotten very dingy. The furniture looks new again - it's amazing! The family room has a fireplace, access to the garage, the backyaard, the side yard and the kitchen. We live in this room. The carpet came out fantastic. He really knew what he was doing and gave us terrific results. Both came out better than we hoped. Definitely got great results with a price that couldn't be beat. We will hire Scott again in a heartbeat for ANY steam cleaning we need done.
Description of Work: We had one very high traffic family room carpet cleaned and our white livingroom furniture - large sofa, two large chairs, ottoman and eight large pillows. All of the furniture is completely upholstered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$178

MICHELE C.
01/2011
5.0
carpet cleaners
  + -1 more
They were very good and we even gave them an additional tip. The price they estimated was $90 and we thought that was competitive, and they did a much better job. We got them off the list. They were nice guys. They were here when they said they would be and were clean too.
Description of Work: We used Gentle Clean Carpet Care in the beginning of December for carpet cleaning in the hallway and 2 or 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jeremy S.
01/2011
5.0
carpet cleaners
  + -1 more
Scott and his partner , Mike, were there promptly in the morning. They were very friendly and personable. We went over what rooms needed to be done and when over the "green" solution that he would be using. He completed it in about 3 hours. Everything went well. The only thing was that I expected them to move some furniture (not so much since we were still in the process of moving in) so that they can get in those spots. But looked like they only went around them. All in all , good experience.
Description of Work: Carpet cleaned in 5 rooms, 2 stairs and one hallway. Small sectional u[upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Linda S.
12/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Exceptionally well. They arrived very promptly and offered to fix my flat tire before they started working. Amazing... who does that? When it was determined that the car would need to be towed they were able to begin. It only took about 2 hours to complete the job and the carpets looked terrific.
Description of Work: My entire house wall to wall carpet was cleaned as well as a sofa and recliner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Kathleen G.
11/2010
5.0
carpet cleaners
  + -1 more
I first left an email message from Angie's list. I then received a phone call from Scott and we set up an appointment for the following week. John was the person who came. He quoted the price that Scott had quoted. I showed him the areas I needed clean and he got right to work. He was here for approximately two hours. He was very thorough and very polite. My carpets felt dry by that night and were completely dry by the next day. A month later they are still just as clean and fresh even with my three dogs. No old stains are popping through.
Description of Work: I had my living room carpets and my bedroom carpets cleaned. John was the cleaner, He was very prompt, polite and professional. He took his time and made sure the very dirty carpets were cleaned. Almost a month later now, they are still very clean and smelling fresh. I highly recommend Gentle Clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

David Y.
10/2010
5.0
carpet cleaners
  + -1 more
The owner did the work himself. He was prompt and very nice. He took his time and the result was very positive. I will use his service going forward.
Description of Work: My family room carpet was cleaned and a fairly extensive stain was removed from my dining room carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph C.
10/2010
5.0
carpet cleaners
  + -1 more
Scott the owner did the work. He is fantastic and runs a great business. In the middle of a period of flooding throughout the region when getting anyone to respond was difficult, Scott came out to assess the situation and start the clean up the same day I called. Pricing is fair, reasonable, and straight forward. A rapid response is critical in being able to save flooded carpeting. He was successful in saving the carpet and padding, which exceeded my expectations. Scott is extremely professional, knowledgeable, and punctual. His business is well equipped and quite capable. He takes great care not to damage or dirty your home in the process of doing his work. While the carpet was cleaned, it was not that dirty to begin with, so I cannot truly assess how effective his carpet cleaning is, but I have every reason to believe he would do an outstanding job on a heavily soiled carpet. In fact, he will be the first person I call in the future for any carpet care needs. Truly an outstanding small business owner/operator.
Description of Work: Home office wall to wall carpet and padding removed, dryed, and re-installed due to flooding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Shalean A.
09/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used them several different times. They are very responsive. I call them at the last minute and they are very accommodating.
Description of Work: We had water damage and they cleaned it up for us. They also cleaned the sofa and they have cleaned the carpet in the past.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

FRED K.
09/2010
5.0
carpet cleaners
  + -1 more
They arrived on time and did a great job. Some stains we were told may not come out and we understood. They tried and did ligthten one area, but the stain is still there. But they tried and said up front it may not come out. Everything else was fine and the carpets look great, we will use them again.
Description of Work: Cleaned first floor carptets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Albert I.
09/2010
5.0
carpet cleaners
  + -1 more
I procrastinated my way into needing a last-minute carpet cleaning at my home before an open house that was scheduled for 2 days later. Scott came out immediately after my calling him and gave me a very fair price, especially considering the fact that I needed the cleaning done immediatley. He got me taken care of quickly, the carpets look fantastic, and I would recommend him to anyone. Scott is, above all things, a professional whose attention to his customers is an obvious root to why Gentle Clean Carpet Care is so successful.
Description of Work: Carpet cleaning at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

William R.
04/2008
5.0
carpet cleaners
  + -1 more
They were quick to answer my call, scheduled the cleaning a day later, showed up on time, finished the job when they said they would and the cost was less than others that had quoted. The cleaning was fast and professional. I would definitely used them again.
Description of Work: I need my living room and dining room carpet cleaned after a recent party and they came and did the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Contact information

1336 Dekalb Pike, Blue Bell, PA 19422

http://www.gentlecleancarpet.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

Gentle Clean Carpet Care is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 10:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

Gentle Clean Carpet Care accepts the following forms of payment: Check
Yes, Gentle Clean Carpet Care offers free project estimates.
Yes, Gentle Clean Carpet Care offers eco-friendly accreditations.
No, Gentle Clean Carpet Care does not offer a senior discount.
Yes, Gentle Clean Carpet Care offers emergency services.
Yes, Gentle Clean Carpet Care offers warranties.
Gentle Clean Carpet Care offers the following services: Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, and Water Restoration.

Contact information

1336 Dekalb Pike, Blue Bell, PA 19422

http://www.gentlecleancarpet.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM