Gentle Clean Carpet Care is an award-winning company offering a collection of carpet care services.
Each project is individually priced based on the size of your home and number of rooms/items to be cleaned. No travel charges or service fees! Check out our great ratings and contact us today!
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, and Water Restoration.
Gentle Clean did a great job cleaning my carpets and furniture in my home.
Description of Work: Carpet Cleaning in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ikrom T.
01/2017
1.0
carpet cleaners
 + -1 more
Never returned phone calls Called twice. Had to hire stanley steemer Quick professional Stanley steemer know whAt they are doing
Description of Work: Clean carpet
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Douglas R.
12/2016
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Great communication during the initial quote and scheduling. John was prompt, courteous, knowledgeable and did a great job! Will definitely have them back
Description of Work: Sectional sofa and carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Valerie V.
05/2015
5.0
carpet cleaners
 + -1 more
They did a good job, it was really nice. They are thorough, good and very nice.
Description of Work: I used Gentle Clean Carpet Care.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Gentle Clean Carpet Care
Thank you for the review!
Steve & Geralyn P.
02/2015
5.0
carpet cleaners, upholstery cleaning
 + 0 more
All went well. From the moment I first contacted the company until the job was finished. I have no complaints! The gentleman that came to my home was very kind, very professional and efficient! I will be contacting this company again in the future.
Description of Work: carpet cleaning for 4 bedrooms. cleaned two sofas and a chair and ottoman
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Gentle Clean Carpet Care
Thanks for your review!
Marya H.
01/2015
5.0
carpet cleaners
 + -1 more
The most significant detail is that I had signed up for this service in 2011, somehow forgot all about it, was too embarassed by my delay to follow up with it when Angie's List reminded me numerous times over the ensuing years, and finally got my act together more than three years after my initial sign up. When I did finally call, the owner was thoroughly understanding and professional. We scheduled an appointment; he was smack on time and did a thorough job. I will be using Gentle Clean Carpet Care again.
Description of Work: Cleaned carpeting in large living room, and adjacent study
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Gentle Clean Carpet Care
Thanks for your review!
Jackie A.
08/2014
4.0
carpet cleaners
 + -1 more
They had just one employee complete the job in just a couple hours. They were efficient and very good about it. They didn't make a mess or a lot of noise. They did what they needed to do and left. The price, itself , was reasonable.
Description of Work: They did the downstairs, the living room, the stairs and the family room. They also did the upstairs hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gentle Clean Carpet Care
Thanks for your review!
Christopher S.
07/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
The tech arrived on time, was polite and professional. The cleaned the carpets as expected, pointed out permanent stains, and then did the furniture as expected. Everything dried within 12 hours, and two weeks later I have no complaints. Well done.
Description of Work: Cleaned carpets and living room furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Gentle Clean Carpet Care
Thanks for your review!
JOHN E.
05/2014
5.0
carpet cleaners
 + -1 more
John came to our house on schedule. He was friendly, courteous and did an excellent job cleaning our sofa. All but one stubborn stain came out (it was garlic butter, so I wasn't surprised) and even it was much improved. I can't say I would notice it if I didn't already know it was there. We will absolutely use this company again and will highly recommend them.
Description of Work: Cleaned Sofa/chaise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Gentle Clean Carpet Care
Thanks for your review!
David N.
03/2014
5.0
carpet cleaners
 + -1 more
This is the second time we used Gentle Clean and are very happy with the results. Very punctual, friendly and professional. Carpets are over 10 years old but in good condition. Some spots reappeared after carpet dried but they were probably deeply imbedded. Overall, we would definitely highly recommend Gentle Clean to friends and neighbors.
Description of Work: Cleaned 6 rooms with carpets plus hallway and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$248
Response from Gentle Clean Carpet Care
Thanks for your kind words!
Albert I.
01/2014
5.0
carpet cleaners
 + -1 more
Great experience. I was having a Christmas party and had put off getting the carpets cleaned to the point where I had 2 days until a houseful of people showed up for the holiday, much to my wife's dismay. Scott came on Christmas Eve at the drop a hat and took care of us. He saved the day and saved me a lot of grief. I could tell that he was busy but it didn't prevent him from helping us. What a professional! Scott and his employee, John, did an unbelievable job and made my carpets and area rugs look brand new. I will not call anyone else!
Description of Work: Shampooed my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Gentle Clean Carpet Care
We appreciate your business! Happy we could make it work in time for your party
John M.
11/2013
5.0
carpet cleaners
 + -1 more
This is the second year that we have used Gentle Clean. John and Bobby arrived on time and completed the job within an hour and 1/2. They did a thorough job and the rugs came out great. Will use them again in the future and would recommend their service highly.
Description of Work: Cleaned carpet in several rooms and 2 sets of stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Gentle Clean Carpet Care
Thanks for your kind words and your repeat business!
Charles C.
10/2013
5.0
carpet cleaners
 + -1 more
On time, professional, and no-nonsense. Scott quickly delivered results beyond my expectations. We were anticipating having to replace an expensive carpet. I would definitely have Scott back into our home to clean other carpets, rugs, etc. It was easy to set up an appointment. He was prepared to show up the morning after my call, if my schedule could accommodate.
Description of Work: Scott removed a series of black grease "skid marks" from a woven hall carpet, then cleaned the whole carpet including the stairs to the second floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Gentle Clean Carpet Care
Thanks for the review - we appreciate you taking some time to leave your feedback.
james S.
09/2013
5.0
carpet cleaners
 + -1 more
John and his helper were great. On time, prepared, explained the process and did a great job. Would hire again.
Description of Work: Cleaned rec room carpet and cleaned tile floor in kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gentle Clean Carpet Care
Thanks for your kind words!
Barbara C.
09/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
This is the second year we have used Gentle Care. They are prompt, clean, thoroughly professional. Would highly recommend.
Description of Work: Steam cleaned three rooms of carpet, one chair ottoman, sectional sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Gentle Clean Carpet Care
Great to see you again - thanks for your review.
Jackie A.
08/2013
5.0
carpet cleaners
 + -1 more
They were fast and thorough. We would use them again.
Description of Work: Cleaned all carpets and rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Gentle Clean Carpet Care
Thanks for your review!
Scott F.
08/2013
5.0
carpet cleaners
 + -1 more
They do a great job. The staff are friendly and their price is affordable. I've referred them to a lot of people. They're just nice to work with.
Description of Work: I use Gentle Clean Carpet Care probably every three months for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Gentle Clean Carpet Care
Thanks for the kind words - very much appreciated!
Marian D.
07/2013
1.0
carpet cleaners
 + -1 more
There was one technichan, he used a wet cleaner. When the job was finished he said, th e carpet would be dry in eight hours. It took at least hours 72 housrs. Prior to cleaning I removed lamps, and all else from from the table topsin both roomsand empted the china closet, and bookcase. The technican was polite, and so they should be, but had to ask him to move the furniture. I should have asked when I contracted the service, if they moved ALL furnitue to clean when they cleaned the living room and bedroom The last time I had the carpets cleaned was by SEARS. There were two technichans, they move all of the furniture, without being asked to do so, and put a pads under each leg to insure no rust sposts, this was not done by Gentel Clean Clean. The lesson I leared was to ask how many technichan to do the job, and most importantly would they clean the whole room by moving the furnitue, and what type of cleaner they would use. I wasn't happy with Angie's list on the occassion. Marian Dawson ,
Description of Work: Contracted to clean carpets in living room, hall bedroom, 13 steps upstairs, and the landing at top of stairway.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$150
Response from Gentle Clean Carpet Care
Thanks for your feedback. Customer satisfaction is incredibly important to us. We wish you would have brought this to our attention first so we could remedy the problem. As far as the cleaning, a few thoughts: * Regarding drying time, the work was done on an extremely hot day with high humidity and dew point - this will lead to longer drying times, especially in homes where indoor humidity is an issue. * In most cases, we focus on high traffic areas for our cleaning. We will move limited furniture, but in order to move all furniture, we would definitely need to send a second technician and adjust the price accordingly. Again, we apologize for any miscommunication.
Megan J P.
07/2013
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Scott returned my call quickly and set up a convenient appointment day and time. The young man who did the work was very professional and very nice. He even called to check in because he arrived in the area early. He had to wait a few minutes for me to get home. He introduced himself, took a look at the rugs to be cleaned, explained the process and equipment clearly. I sat outside while he went to work. The work was done quickly and professionally. Rugs look great and the price was very reasonable. I am very happy with the results.
Description of Work: They cleaned most of our area rugs and the carpeted stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Gentle Clean Carpet Care
Thanks for the kind words - we appreciate your business!
Beth M.
06/2013
4.0
carpet cleaners, upholstery cleaning
 + 0 more
I wasn't impressed. It wasn't bad but it wasn't great, it was just okay. I just felt that he accomplished the work to be done pretty quickly which I was curious about.
Description of Work: I purchased a Big Deal coupon for Gentle Clean Carpet Care. They cleaned my carpet and upholstery.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$119
Response from Gentle Clean Carpet Care
Thanks for your feedback. If there are any areas that need to be re-addressed, please let us know.
Barbara O.
05/2013
5.0
carpet cleaners
 + -1 more
Great job - very professional and carpets were well cleaned.
Description of Work: Cleaned wall-to-wall carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Gentle Clean Carpet Care
Thanks for your review!
Paul G.
05/2013
5.0
upholstery cleaning
 + -1 more
Scott did a great job with the cleaning and was very professional and courteous. Very timely with estimate and showed up on time as promised to do the work.
Description of Work: Rug cleaning and sofa cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Gentle Clean Carpet Care
We appreciate your feedback! Hope to see you again in the future.
Robin L.
05/2013
5.0
carpet cleaners
 + -1 more
They came in and cleaned everything I asked them too and then left when they were done.
Description of Work: They were very professional and they cleaned my carpets nicely. I will definetly use them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gentle Clean Carpet Care
Thanks for your comments - hope to work together again in the future!
Barbara C.
05/2013
5.0
carpet cleaners
 + -1 more
The company was great, got the job done right away and correct, it was nice not to have other services attempted to be sold to us. Extremely pleased.
Description of Work: 3 Rooms of Carpet Cleaning & Deodorizer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Gentle Clean Carpet Care
Thanks for your kind words!
Nancy L.
04/2013
5.0
carpet cleaners
 + -1 more
The job was done in an hour and I was very pleased. The carpets were left drier than any other carpet cleaning service that I've used in the past, which is a big deal.
Description of Work: The technician was very pleasant and did an excellent job on our very old, very dirty bedroom carpets. I would definitely recommend them to my friends!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Response from Gentle Clean Carpet Care
Thanks for the kind words! We appreciate your business!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage
FAQ
Gentle Clean Carpet Care is currently rated 4.9 overall out of 5.
Sunday: 6:00 AM - 10:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
Gentle Clean Carpet Care accepts the following forms of payment: Check
Yes, Gentle Clean Carpet Care offers free project estimates.
Yes, Gentle Clean Carpet Care offers eco-friendly accreditations.
No, Gentle Clean Carpet Care does not offer a senior discount.
Yes, Gentle Clean Carpet Care offers emergency services.
Yes, Gentle Clean Carpet Care offers warranties.
Gentle Clean Carpet Care offers the following services: Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, and Water Restoration.