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Gentle Clean Carpet Care

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Gentle Clean Carpet Care is an award-winning company offering a collection of carpet care services. Each project is individually priced based on the size of your home and number of rooms/items to be cleaned. No travel charges or service fees! Check out our great ratings and contact us today!

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, and Water Restoration.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.9103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 103 reviews

Fran P.
12/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They charged me less than $300 for their services. It was $296 or something like that. The price was excellent. I’ve never had a price that low. The work was excellent and this is the best cleaner that I’ve ever had. That’s pretty good and for the cheapest price too. They are very good and cheap as well. I’m very glad I found them on Angie’s list. I will absolutely use their services again in the future.
Description of Work: I used Gentle Clean Carpet Care. I last used their services yesterday. They did carpet cleaning and upholstery cleaning as well. They did my sofas in the living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$296

Todd P.
12/2011
5.0
carpet cleaners
  + -1 more
Service provided was as expected. No problems experieinced.
Description of Work: Carpet cleaning of first floor family room, bedroom on second floor, hallway on second floor and steps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

June G.
11/2011
5.0
carpet cleaners
  + -1 more
Gentle Clean did a great job with cleaning my carpets. Scott, the owner was extremely professional in all aspects of the job. His assistant, John, was awesome, too. They arrived exactly when they said they would, worked quickly and efficiently, listened to my concerns and cleaned the carpet appropriately (I had issues with pets). My carpets look brand new and they were able to remove all the stains and odors. The price was very reasonable for the service offered. And did I mention, they were actually friendly? :-)
Description of Work: Steam cleaning and deodorizing of very light colored carpets in 2 main rooms, a hallway and 2 bedrooms; Stain and odor removal; moved furniture when necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ROBERT S.
10/2011
5.0
carpet cleaners
  + -1 more
Very well. They were courteous and professional. No complaints.
Description of Work: Carpet cleaning on one floor with stairs and another room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Carol M.
10/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
John arrived right on time as scheduled. He was professional and a pleasure to deal with. He did an excellent job cleaning our carpets (4 rooms) and our sectional sofa. He helped my husband lift the heavy couch and put it back in place. We had moved all of the furniture we wanted moved before John arrived. John finished the job in about 2 hours. Due to the rain we had been having the air was moist so the carpet did take longer than expected to dry. We had a 15% off coupon from Angie's List which lowered the price. We would definitely hire this company again.
Description of Work: We needed the carpets cleaned in our house along with our couch and we found Gentle Clean Carpet Care on Angie's List. The company was not too far from our home and they specialized in the services we needed. An appointment was set up over the phone for the same week. A price estimate was given based on our description of the work to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Response from Gentle Clean Carpet Care
Thanks for your feedback - look forward to seeing you again soon.

susan B.
10/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
John did an excellent job and cleaned up after himself. He was quick and efficient and pleasant. I had a 15% coupon that he accepted, so I paid 255.00. I have absolutely no complaints.
Description of Work: John arrived a little late but called to let me know due to the wet weather. He cleaned the master bedroom carpet,stairs,hallway and bathroom carpet. He cleaned a large couch and 3 chairs. John did an excellent job and cleaned up after himself. He was quick and efficient and pleasant. I had a 15% coupon that he accepted, so I paid 255.00. I have absolutely no complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Anne G.
09/2011
5.0
carpet cleaners
  + -1 more
The owner, Scott Rinier was wonderful to deal with. He was punctual in responding to my deal purchase and told me the expiration date wasn't going to be an issue, as I made my appointment rather delayed from the month of purchase. The employee who came out was pleasant and professional. My only concern was the speed of the job ( only ONE hour....TOTAL) and I'm not sure whether or not my carpets were deodorized. When John, the carpet cleaner arrived, he asked me what I was having done. As I didn't have my deal paperwork handy, I told him that 3 rooms were to have the carpets cleaned. I'm not sure if the deodorizing is automatically done with the cleaning and he didn't mention either way when he left. The other concern is that NO furniture was moved during the cleaning. While I understand not moving HEAVY, stationary furniture, the dining room chairs were not moved from under the table so as to clean UNDER THE DINING ROOM TABLE. I had a computer bag under a coffee table and that also wasn't moved. It seems that all the rug cleaning was done AROUND the furniture, instead of moving some light objects out of the way.
Description of Work: Rug cleaning in 3 rooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brian C.
07/2011
5.0
carpet cleaners
  + -1 more
I used a coupon from Angie's List for three rooms at the rate of $110. They were very prompt, had an reasonable price, and provided excellent service.
Description of Work: I hired them to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

MaryEllen M.
07/2011
5.0
carpet cleaners
  + -1 more
I was extremely pleased with them. They were cordial, punctual and professional.
Description of Work: We hired Gentle Clean Carpet Care to clean our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Katherine F.
07/2011
5.0
carpet cleaners
  + -1 more
John was wonderful. I had called on Tuesday morning to schedule because we found out our furniture was being delivered to our new home in 5 days. The earliest they had available was Saturday and they heard the disappointment in my voice and apologized and said if there was any way they could fit me in they would do their best. He called me early on Wednesday morning to tell me they could fit me into their schedule that morning at 9:30. John pulled into the driveway promptly at 9:30 and began working. The carpet was a white berber and was filthy. John had told me that the carpet wouldn't look brand new when he finished but would look MUCH better. He asked me to come up to the room as he was nearly finished to see the difference in the carpet - WOW! The carpet was significantly better and getting it cleaned saved us $2,500 that it would have cost to replace it. I would highly recommend Gentle Care Carpet Cleaning to anyone. They worked on my brothers house months ago and he was extremely pleased as well.
Description of Work: I had a 14x30 foot master suite cleaned, including a staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marshall G.
06/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They arrived on time, were neat and efficient in their efforts and extremely professional. They assured us that if any problems surfaced after the carpets/upholstery dried they would be return and take care of them. They appeared to take pride in their knowledge and in the quality of their work. We were very satisfied, having had less than satisfactory experiences with other carpet cleaners in the past.
Description of Work: They cleaned the carpeting in our hallway, master bedroom and three other rooms. They also cleaned the upholstery on a large sectional sofa in our family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Jane A.
06/2011
5.0
carpet cleaners
  + -1 more
He was very prompt and did a thorough job. The carpets looked great afterward.
Description of Work: I had the Big Deal to have 3 rooms of carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Ellen L.
06/2011
5.0
carpet cleaners
  + -1 more
See Above- Would highly recommend this company
Description of Work: Used a promotion for Carpet cleaning from one of Angie's LIsts Big Deals. Scott and his partner were on time and did a fabulous job of cleaning my carpets- plus doing some additional areas. They moved furniture and asked what other help I may need to get the most efficient job done. Both were very professional and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Evelyn R.
06/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I am a researcher by trade so a lot of time and effort goes in to selecting companies for help. As a result, when I find a company that does as great a job as Gentle Clean did, I am happy to recommend them to anyone. I called a week before and received an estimate. After I compared all the estimates and the comments (from my friends and from Angie's List), I called back Gentle Clean and made an appointment for the next week. Scott came out and was very punctual, friendly, and prepared. He did an excellent job and was quite thorough on cleaning both the upholstery and the carpet. I also had numerous unidentified stains which he was able to get up. I highly recommend this company to anyone and will, of course, use them again.
Description of Work: Cleaned our sofa, chair, ottoman, and recliner so well that it looked brand new. Did an excellent job cleaning carpets in living room, hallway, stairs, and bedrooms which badly needed it since our family tracks in lots of dirt, mud and stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Francine G.
06/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
John told me about the process he was going to use to clean the rugs. 1 of the rugs was extremely old and had a ton of stains and he did an awesome job!
Description of Work: Scott make the appointment for Saturday and quoted me for cleaning 3 area rugs. John showed up on time. Was clean and efficient. He was polite and courteous. It took about an hour for him to do all 3. I would certainly use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Bruce N.
05/2011
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Came to house on time. I was expecting just a quote but after offering an excellent price he said he could do the work then and there. I agreed and he did excellent work. In addition, he dyed a spot on the rug that we were having a problem with at no charge. Could not have been happier and already recommended him to two other people.
Description of Work: Cleaned carpet - four bedrooms, hallway steps, den, area rug Cleaned sofa with all pillows plus two large sitting pillows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

TINA S.
04/2011
5.0
carpet cleaners
  + -1 more
They were very efficient and even threw in a small hallway since the rooms were small which I appreciated. They came on time, did what they were supposed to do, and the carpets look great.
Description of Work: I purchased the Big Deal for carpet cleaning in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Fred K.
04/2011
5.0
carpet cleaners
  + -1 more
They are great and they do a great job. I am very happy with them.
Description of Work: They are my carpet cleaners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

SHEILA S.
04/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a very good job. It was easy to set up the appointment and the work was done efficiently.
Description of Work: They cleaned the carpet in two rooms and a stairway of my house. They also cleaned a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

JOHN P.
04/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I initially contacted Scott Rinier via email and he called me back promptly to schedule the job. The work was scheduled for 8am and the technician, John, arrived right on time. He walked through the area and explained what he planned to do and got right to work. He moved small furniture to access the rug as agreed. There were a few stubborn spots on the living room rug and he got them out. The job was completed in one hour and fifteen minutes. The rug was completely dry in 6 hours. All the carpet looks wonderful. The spots are gone and the high traffic areas look like new. I'm very happy with their work, would recommend them and would use them again.
Description of Work: Wall to wall carpets cleaned and deodorized in the living room, dining room, stairs and upstairs landing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Peter M.
04/2011
5.0
carpet cleaners
  + -1 more
They did a fabulous job. They arrived on time and did the job. The carpet looks fabulous. This was my first time to use them and I will use them again.
Description of Work: I used Gentle Clean Carpet Care to clean three rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SARAH D.
03/2011
5.0
carpet cleaners
  + -1 more
Very punctual, friendly, gave good suggestions on planning for future flooring changes (we have white carpet installed by the prior owner - not great for a family room used by kids). Will definitely use again.
Description of Work: Cleaned carpets in high traffic areas in bedrooms and badly stained family room and hall way and study. Most of the stains came out and the carpets look much better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

AMY M.
03/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I can't say enough good things about this company. In less than an hour they responded to my quote request email and was out in 3 days to perform my stair carpet cleaning and couch cleaning. They did an AMAZING JOB! I've used Stanley Steamer before (for twice the price) and Gentle Clean did a MUCH better job. Plus the staff was so nice and personable and really took their time and did a super thorough job. Would hire them again in a heartbeat. Don't waste your time or money using anyboday but these guys!
Description of Work: I can't say enough good things about this company. In less than an hour they responded to my quote request email and was out in 3 days to perform my stair carpet cleaning and couch cleaning. They did an AMAZING JOB! I've used Stanley Steamer before (for twice the price) and Gentle Clean did a MUCH better job. Plus the staff was so nice and personable and really took their time and did a super thorough job. Would hire them again in a heartbeat. Don't waste your time or money using anyboday but these guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Edwina T.
03/2011
5.0
carpet cleaners
  + -1 more
Gentle Clean Carpet Cleaner was able to clean and renew all the carpeting in the house - none had to be replaced. A super job!!! I was delighted, and the price was more than fair for the work they performed!
Description of Work: In preparation for putting the house up for sale I decided to have all carpeting professionally cleaned - I needed to determine which rooms would require new carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Steve S.
03/2011
5.0
carpet cleaners
  + -1 more
I found Gentle Clean through Angie's List. Scott showed up on time, was upbeat, and did a great job. There was dried playdough in some of the carpet which he got out. I felt that results were excellent.
Description of Work: Cleaning carpets in 3 rooms and the staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1336 Dekalb Pike, Blue Bell, PA 19422

http://www.gentlecleancarpet.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

Gentle Clean Carpet Care is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 10:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

Gentle Clean Carpet Care accepts the following forms of payment: Check
Yes, Gentle Clean Carpet Care offers free project estimates.
Yes, Gentle Clean Carpet Care offers eco-friendly accreditations.
No, Gentle Clean Carpet Care does not offer a senior discount.
Yes, Gentle Clean Carpet Care offers emergency services.
Yes, Gentle Clean Carpet Care offers warranties.
Gentle Clean Carpet Care offers the following services: Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, and Water Restoration.

Contact information

1336 Dekalb Pike, Blue Bell, PA 19422

http://www.gentlecleancarpet.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM