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Pawlak's One Hour Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Marty and Jane Pawlak owners of Pawlak's One Hour Heating and Air Conditioning have been in business since 1978, additionally, Mary Pawlak has been working in the HVAC industry for over 38 years. Over the years they focused on building relationships with their customer while throughly cleaning, installing, diagnosing any equipment that needed to be repaired. Marty and Jane's customers have been loyal members for years and are known for spreading the word about their positive experiences with Pawlak's One Hour Heating and Air Conditioning. As their business grew rapidly Marty and Jane Pawlak decided to join the One Hour Franchisee in 2004. At One Hour Heating & Air Conditioning, respecting the customers' time is Marty and Jane's #1 priority. That's why they stop at nothing to provide on-time service and quality installation and repair work that gets done right the first time. With an emphasis on customer service, courtesy, and appreciation, every job performed by Pawlak's One Hour Heating & Air Conditioning is completed in a prompt, accurate, and efficient manner. With hundreds of franchises all over the country, Pawlak's One Hour Heating & Air Conditioning has solidified its nationwide reputation as a trusted HVAC company that values its clients and consistently exceeds expectations. Additional phone number - (412) 341-3424.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

General HVAC, air conditioning installation, air-conditioning repair, heating insulation & repair, boiler, indoor air quality, ventilation, water heaters, water coolers, gas lines & pool heaters.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
4%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 137 reviews

Samuel M.
09/2014
3.0
heating & air conditioning/hvac
  + -1 more
One technician and the owner came out. I had to pay double and I understood that, since I have 2 units. I was not there when they did the service, but my wife was. He mentioned my AC was leaking and he said that should not be low. They then told me that I needed a new AC unit. I then had another company come out and all they did was re-charged the unit; and both of the AC units have been working fine.
Description of Work: I purchased a deal from this company for $45 for an AC tune-up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$90

Sally Ann F.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Martin Pawlak was on time, pleasant, knowledgeable and took time to explain everything. He seemed very professional and competent.
Description of Work: The head of this franchise made a personal visit to check and update everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Brian C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
These guys are always prompt, courteous, and considerate- not making a mess in your house.
Description of Work: Thermostat replaced and furnace. Annual service and diagnostic checks due to power surge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Rita D.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Marty was on time and service was done in timely manner. Always excellent work.
Description of Work: AC check, filter and efficiency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Penny M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
He came out quickly the first time I have used them and he were very contentious. Terry suggested that we needed a little bit more of Freon. I decided against that. Then our lines froze up a couple months later, so we did have them come back out. We requested Terry to come back and he did. That service cost us about $250. It did cost me more, but he did take off the price of the big deal that we first purchased with them. They were quick, responsive and we would use them again.
Description of Work: I purchased a Big Deal from this company for $45 Air-Conditioning Tune-Up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Heidi B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Technician was on time and quickly identified the problem and potential solutions.Great services.
Description of Work: Fix A/C Compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Micheal V.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
On time very professional and efficient. I assume that A is good fiscal.
Description of Work: HVAC checkup and toue up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Paul R.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time. Very professional. Complete furnace inspection with helpful information.
Description of Work: Clean and check furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Rob W.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Marty the owner , was prompt and professional. He performed the six month AC check up and air filter replacements in less than an hour and was very friendly. The technician named Terri is always prompt and professional and knowledgeable. He is thorough and very friendly as well as technically knowledgable. We would recommend this company and both Marty and Terri to anyone looking for customer friendly and cost effective HVAC service.
Description of Work: AC check and replace air cleaner filters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Jason arrived early and was very courteous and professional. He explained everything he was doing and why, and he made some recommendations for future service. He also cleaned up afterwards thoroughly, you couldn't tell he had been there.
Description of Work: Jason checked the filter, pressure, and hardware for our central air- conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

NANCY S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We were looking for an HVAC company only (No plumbing or electric) and couldn't be more pleased with pauses. he was thorough and efficient were pleased with the experience.
Description of Work: Signed up for air conditioning check we suspected a loss of from and the technician showed as the instrument before and after added freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$195

NICOLETTE C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Terry, the technician was on time, efficient, did the work, offered a discount, and kept the area clean.
Description of Work: Furnace, AC and humidifier checked. Filter changed and Aprilaire changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Rudolph R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Terry, the serviceman was on time and very efficient. I have recommended Pawlak to friends with good results.
Description of Work: Annual AC checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Peter S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Tech showed up on time, cleaned filters, oiled motors, would not hesitate to use this company again.
Description of Work: AC check- service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Dorothy H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
All good. Marty was on time, cleaned the air conditioner and replaced a bad part.
Description of Work: Cleaned the air conditioner and replaced a part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$427

Leslie J.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Terry did a very thorough job checking out our furnace and A/C as usual.
Description of Work: Performed the routine semi-annual furnace maintenance. The charges are $13.00 per month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13

Beatrice G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They replaced a part in the AC unit.
Description of Work: They inspected my furnace and AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Shawn S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Always on time, always professional and always going to get my business.
Description of Work: Seasonal check-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cecelia M.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Too soon to judge whether he did a good job. I have not turned on my air conditioner yet.
Description of Work: Performed service and maintenance on my air conditioner. The technician was punctual and courteous. I think he did a good job but only time will tell.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Yvonne N.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Technician, Terry, was prompt, polite and efficient. Performed all checks quickly and competently.
Description of Work: Inspected and tested air conditioner and replaced filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Pawlak's One Hour Heating & Air Conditioning
Thank you, We appreciate your business. Jane @ Pawlak's One Hour Heating and A/C

Deborah G.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
He arrived on time and performed his job in a professional and efficient manner.
Description of Work: Air conditioning tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Pawlak's One Hour Heating & Air Conditioning
Thank you for your business. Jane @ Pawlak's One Hour Heating and A/C

Valerie A.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Technician called to confirm the address as his instructions showed incorrect street number. The appointment was scheduled between 1 pm and 4 pm. He arrived around 1 pm and performed the services. He was very professional and personable.
Description of Work: A/C checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Lisa S.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well, and it was a good experience. Scheduling was simple and quick, they showed on time, and they did a good job with the tune up. I really appreciated that they removed and replaced some paneling from the box which surrounded the unit as this was particularly difficult for me to do.
Description of Work: They did a tune up on my air conditioner as part of a Big Deal that I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Shirley A G.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
He found that my AC was a bit low on Freon. He said the AC would work, but, it would just work longer to get to the right temperature. I allowed him to top off the freon so that the AC would run more efficiently. That cost was $189. I will have the freon level rechecked at the end of the summer season to ensure that there is no leak and I would call Pawlek again.
Description of Work: I purchased the 'AC check up' for $45.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Paula M.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
These guys were a nightmare. Showed up 75 minutes late; couldn't find the house because they couldn't even enter the correct address into GPS. Tracked dirt all over the porch. Kept trying to sell us services we don't want or need instead of just doing the work we contracted for. Then told us we owed them $45 when we had paid in advance. BUYERS BEWARE!
Description of Work: Was supposed to do a spring check/tuneup

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$45

Response from Pawlak's One Hour Heating & Air Conditioning
The customer was assigned an appointment window of 8:30 am to 10:30 am. We showed up at the customers home at 10:15 am. Our technicians are required to wear "shoe boots" on every call to prevent the tracking of dirt and debris into the customers home. The technicians were trained on the stipulations of the "Big Deal" and know that it was already paid through by the customer to Angie's list, so we collected no money for this service call. The technicians "work performed report" states that the filter was clean, the capacitor and contactor are in good condition as well as the coil. The technicians did recommend to the customer, as we do with every customer , that we do offer Indoor Air Quality solutions for the prevention of dirt, dust, pollen, germs and bacteria for the purification of the air. Thank you, Pawlak's One Hour Heating and A/C

Contact information

5330 Progress Blvd, Bethel Park, PA 15102

onehourpittsburgh.com

Service hours

Sunday:
8:00 AM - 4:30 PM
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 4:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Energy Efficiency Auditing,
Mold Testing & Remediation,
Gas Logs,
Fireplaces,
Water Coolers

FAQ

Pawlak's One Hour Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 4:30 PM

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 4:30 PM

Pawlak's One Hour Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Pawlak's One Hour Heating & Air Conditioning offers free project estimates.
Yes, Pawlak's One Hour Heating & Air Conditioning offers eco-friendly accreditations.
No, Pawlak's One Hour Heating & Air Conditioning does not offer a senior discount.
Yes, Pawlak's One Hour Heating & Air Conditioning offers emergency services.
No, Pawlak's One Hour Heating & Air Conditioning does not offer warranties.
Pawlak's One Hour Heating & Air Conditioning offers the following services: General HVAC, air conditioning installation, air-conditioning repair, heating insulation & repair, boiler, indoor air quality, ventilation, water heaters, water coolers, gas lines & pool heaters.

Contact information

5330 Progress Blvd, Bethel Park, PA 15102

onehourpittsburgh.com

Service hours

Sunday:
8:00 AM - 4:30 PM
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 4:30 PM