Impriano Roofing & Siding Inc

Greg, Eric, Ben and the rest of the crew were courteous, knowledgeable and thorough. Everyone took a sincere interest to make sure the work was completed in a professional and timely manner. The finished product looks great and we have already received compliments from more than one neighbor.

They were excellent. Their prices were competitive. They got the job done in about 2 days. The cleanup was perfect.

They did terrific. They took a look at the windows, gave an estimate then came and did the job in one day. They also took the trash out with them. I am very happy and have already contacted them for future jobs.

Impriano Roofing and Siding is a first class, well organized, and well run family business. I worked very closely with son, Jack Impriano on estimates to replace my hail-damaged roof. Jack came to my house several times and was always friendly, courteous, and extremely helpful. Clearly, customer-focus is baked into the culture at Impriano Roofing and Siding. Jack returned all of my phone calls and emails in a very timely manner despite being inundated with hail damage work. The crew that performed the actual roofing work arrived on time each day and worked until dusk. The men were highly professional, polite, hard-working, and skilled. All surrounding areas were protected during demolition, and cleanup was performed each day. Son, Eric Impriano came to the job site several times per day to ensure the work was progressing well and all was in order. I spoke to Eric several times over the 2 day period. Eric was very friendly and eager to please me as a customer. The work was completed very timely and exceeded all my expectations. The entire job site was cleaned up early on day 3. To my surprise, later on day 3 another member of Impriano's crew showed up to inspect the job site and perform any additional cleanup that he may have noticed. Overall, I could not possibly have been more pleased with the entire process from beginning to end. The price of the roof was very good and represents great value especially in light of Impriano's use of the finest materials available. I would most highly recommend Impriano Roofing and Siding to anyone needing a new roof for all of the reasons mentioned above. When shopping around, do not just shop on price alone. While Impriano's price is very good, it is the quality and customer service that this family-run business brings to the table that really sets them apart from your average roofer.

We requested bids from 2 companies with top reviews on Angie's List. The bids were about the same but we were much more impressed with the thorough inspection undertaken by Greg Impriano. He seemed much more interested in making sure we got the kind of roof we wanted and that it would address all of our concerns. He had specific recommendations for dealing with water infiltration from ice damming we had experienced during winter storms in the past and incorporated extra protection in those areas of the roof into our bid. When we changed our mind and decided to also install new skylights with the new roof, Greg came back and verified measurements to make sure the new skylights would fit well into the available openings. We also were impressed with the 5-star warranty the Impriano company is able to provide in conjunction with the shingle manufacturer. It is a very impressive warranty and one that gives us peace of mind that this is the last roof we will have to put on our house during our lifetime. Greg offered to arrange for samples of various shingles to be put on our roof to help us decide which shingles to use, but it wasn't necessary because there was a specific shingle we had in mind. Eric Impriano, Production Manager, showed up at the beginning of the project and visited frequently throughout to introduce us to his crew chief and to make sure our plantings were well-protected and that we were pleased with the work as it progressed. The crew was very industrious. Work proceeded smoothly and with a minimum of inconvenience to us. We are pleased with how seamlessly the trim on the new skylights line up with the trim on our interior finishes. Any questions we had during the work were promptly addressed by Eric or the crew chief, but there weren't many questions. We were impressed with all the work and the cleanup. Another crew came about a week later to do the gutter modifications we had requested as part of our bid. Again, all that work was done well and with a minimum of inconvenience to us. We are very happy with the installation of the new roof, new skylights and gutter modifications and are looking forward to many years of good protection thanks to the excellent workmanship and warranty. ***I'm going to add a note here for those considering whether to install new skylights with a new roof. At first, we decided not to replace our skylights with the new roof because we were not having problems with the skylights and assumed they would continue to perform well throughout the lifetime of the new roof. After both companies that gave us a bid suggested we consider replacing them, I did considerable independent research about the issue. The conclusion I reached from that research is that good skylights last longer than the lifetime of a roof, but probably not as long as the lifetime as two roofs. As most of our skylights were installed with the original roof, they were fine now, but likely were not going to remain problem-free throughout the lifetime of our new roof. In fact, there was a pretty good chance they would have to be replaced during the lifetime of the new roof, at considerable extra expense and impairing the new seamless roof covering we wanted to achieve. (Also, probably impairing the roof warranty as well.) We, therefore, decided that installing new skylights with the new roof was a good investment.

Completed entire project in one day. Paid exactly as estimated. Team was punctual, hard-working, considerate and safe.

Dealing with Impriano Roofing and Siding was a joy. We first contacted them in January to line up the job to be done early Spring. We asked 4 companies to give us quotes. Never heard back from 1. Got 3 quotes. Impriano and another contractor were slightly higher than the 3rd bidder. But that's where the comparison ends. Jack Impriano spent so much time with my wife and I showing us in detail what our roofing options and siding options were. He spent more than an hour measuring and surveying the outside of the house and going up on the roof. Then he spent more than an hour taking to us about what we really wanted done and what kind of quality we wanted. He left us lots of samples. He came back a week later and showed us even more stuff. And gave us their quote on the job. Impriano also gave us a list of about 100 houses in the area that we could look at to see different color combinations of roof and siding. We checked out about 10 different houses, plus we asked some of those home owners about their experience with Impriano. Got rave reviews in person from them. Finally, we decided to go with Impriano, even though they were not the lowest quote. It had become quite apparent, however, that they had superior customer service. That they really cared about what they did and that they would do a quality job. And a quality job was what we got. Despite snow on the ground, the roofers came in and put the new roof on in 2 1/2 days. Great work, fast, and great cleanup given the weather conditions. But it was the siding guys who really blew us away. A team of 2 guys did all the siding. And they were true craftsmen. Very methodical, precise, unhurried and thorough. You could see that they really cared about their work. We quickly came to respect these two gentlemen. They took about 2 1/2 weeks to complete the siding job. Everything was done on time, just as Jack had promised. And the great news was that their office staff would call you first thing in the morning to let you know when things would be delivered or if weather would prevent the crew from showing up that day. (And with all the snow this winter, that happened a couple of times) And our house is absolutely stunning. Curb appeal must have jumped 100%. The most impressive thing about Impriano was the professionalism of the whole team. Jack and Eric were totally customer-focused. And if they said something, you could count on it. And while the price was a tad higher, the quality of the materials, the quality of the service and the quality of workmanship was SUPERIOR. We're delighted to recommend Impriano. Now if only other contractors would live up to their standard.

We have had new siding and new roofs put on since we purchased our house in 1978 but still we had a persistent leak in our first floor family room underneath the point where the second story began to rise over the extended first floor. A few years ago we brought in Impriano to study the situation and recommend a strategy - not just quote more shingles. Greg Impriano was very thorough that first time and recommended an extension past the rear wall to create eave that would not allow rain water to run down the back of our house behind the siding and into our family room above a bow window. That project solved one problem. Then this year we wanted to stop the leak that came in about 4 feet from the rear of the house and the bow window. This time Kevin Goblirsch was the expert that came out. Kevin had been involved in the earlier project and knew not to just recommend too obvious a solution. I showed him digital photographs of the leak path in the attic area of the first floor right below where the second story rose to the upper roof. He studied everything and recommended putting backing behind the current siding, replacing the old window whose vinyl over wood sill had rotted away, sealing everything better and for good measure, replacing the shingles on the small back slope of the first floor roof near the leak. That project was just completed. We assume we have finally solved our rook leak problem from 1978. In both projects, the work crews were very friendly, industrious, polite and neat. They cleaned up everything when they left and did not leave a mess between days on site. They finished the second project all in one day after arriving well before 8 AM. I have already recommended Impriano to my neighbors for solutions, not just shingles and siding.

We've used them before for roofing and capping windows. The roof was back at our old house and the capping at the new house. The initial capping had some issues after the initial job was completed. We called Impriano and the supervisor Kevin came out and agreed. He then had all the capping removed and replaced. The follow up job was exactly what we wanted. For the roof repair the day I called they happen to be in the area and give me a quick quote. Had the work done 2 weeks later during the day. Pretty seemless. Will use them again.

We mainly dealt with Jack Impriano, who is extremely knowledgeable and professional. However, our experience with all the Impriano brothers was positive. They are responsive and make themselves available whenever we had a question during our project. Their crews do beautiful work and we are very happy with the end results. The integrity of this provider is outstanding! We have recommended them to family and friends without hesitation.

Did not use service. Was professional, knowledgeable, very good on customer service. Price seemed higher than others. Did not use because I preferred another brand (Solatube) than the one he was offering (Velux)

Please see above answer. Although they didn't' do the work, I was impressed with the politeness of one of the brothers. And he gave me a written estimate that same day before he left.

I got three estimates before deciding to go with Impriano. Their price was in between the other two estimates, but Jack Impriano seemed more knowledgeable than the others and his estimate was more detailed. He also gave me a bid for replacement windows, which I decided not to act on at this time. The roof job was huge. I have a three-story, 6 bedroom home and it is very high. The roofing crew was very professional, the foreman's communication with me was excellent, and they cleaned up the site well each day. They had to contend with my obnoxious, next-door neighbors (who, despite ample warnings to the contrary, thought that the roofing job should be mess-free), but the crew handled the neighbor's concerns with great patience. Gutters and gutter guards were done by a second crew. I both instances, the crews showed up when expected and got the job(s) done in the amount of time allotted. They were quick to fix minor problems that arose in the process. Highly recommended!

The team was very responsive. came when they said they would. Followed through with a detailed and outlined budget. the crew started on a week where there was a lot of rain. I received a call every single day to inform me of progress and when they might be able to return to the job. The crew was respectful, professional, took care to clean up every day. On the last day of the job, they brought on extra crew to get the job done and finish up. When they encountered problems that needed addressing, they called, discussed their recommendations and the costs. No surprises, everything was transparent. after the job, I received a thank you note. Such a nice touch.

No work provoded, but for estimate they we an earlier opening so they call me and was there before I got home.

We needed a new roof to replace the existing roof which was in pretty bad shape with several leaks. We obtained several bids & went with Impriano based on some feedback we received from 2 other neighbors who used them in the past. They were not the cheapest bid, nor were they the priciest; based on the issues we were having with our existing roof, I wanted to go with someone who had a good track record & who I thought would be around in the future to repair/maintain the roof when needed. The job went well -- they showed up when they said they would, finished on time & left our yard immaculate when done -- I have 2 young kids & was on my hands and knees looking for stray nails in my yard and could not find a single one. 2 years later I'm happy to report that I have not had to call them to come out for the roof at all -- no leaks, no damage and no issues with the flashing around the chimney. A good experience and I would use them again for sure.

Price was in the middle of two other estimates that I received. Greg arrived on-time for the estimate, looked over the roof, gutters, and I showed him the bay window roof/awning. He suggested replacing the attic fan over installation of a ridge vent, so I stuck with that. Jennifer was very good with communication on when the work would be expecting to start, when the dumpster and materials would be dropped off. Greg approximated that it would be about 4 weeks from the estimate until they would be on-site; it wound up only being about 2.5 weeks. Everything was dropped off between 7 and 9 AM, and all of the major roof work was completed the same day. A day later the electrician showed up to complete the hookup and setting up of the attic fan. Dumpster was promptly removed the day after the major work was completed. I can't say enough good things regarding my experience with Impriano. Communication, punctuality, and quality were all there with these guys. Definitely recommend them for anyone in their service area.

It went horrible. The roof repairs were not performed property, they actually came out four times and I still was not happy with it. The problem was the way they did the repairs. It was not done professionally, they left big blotches so they did have to come out several times. The gutter were installed new and took three different people to look at them- one to do the estimate, one to measure, and a group to do the job. They still did not have enough materials to complete the job. They do contract out their jobs and it was hard to communicate with the workers since they did not speak english well. It took repeated phone calls to finally get it done. The manager even came out to try to fix it. It was a really bad experience.

The Sales Rep was knowledgeable and and personable but the pricing was out of line with the other quotes I received.b

The job was done very well and the clean up was very good. I would recommend Impriano to you. The only difficulty was a bit of inattention to the plants around the house. The crew did not speak English (Lithuanian), so we had to send a message to the office. They were very responsive and let the crew know what needed to be done. This happened twice. I still would say that the job was done very well.

I would have used this roofer, but a friend prevailed upon me to let him do the work. The result was that I did not use this roofer, but that fact should not be considered the roofer's fault or any kind of a criticism.

In addition to the repair which was requested, an honest assessment of the roof was provided with no pressure to upsell services (the actual recommendation was that it should be okay for at least 5 years). I will be sure to contact Impriano for an estimate when the time comes to replace our roof.

The job took over one month. They broke a window and it took 2 months to get it replaced. They cut a hole in the siding for no reason and when I discovered it they tried to say I did it. It took a month to get this fixed.

They were extremely professional. They took off the old roof and laid down new foundation before putting the new roof on. They also removed my old skylight and installed a new one.

They did a great job. They were very professional and friendly. I could not have asked for a better group of workers.The price was reasonable for the quality of work.