Maitz Home Services Inc

Plumbing, Heating and Air Conditioning, Electrical,

About us

For nearly 50 years, Maitz Home Services has been helping families throughout Allentown and the surrounding counties of: Lehigh, Northampton, Berks, Monroe, Bucks, and Montgomery with their Plumbing, Heating, Air Conditioning, Electrical and Green Energy Services. It’s more than a promise. It’s the way we do business. When you hire Maitz Home Services, you get our 100% satisfaction guarantee... we're not satisfied until you are. We stand behind everything we do!

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Maitz Home Services, your plumbing, heating, air conditioning, electrical and water conditioning system experts. In addition we offer customer's a comprehensive service agreement plan that maintains all systems for a low monthly fee.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.2145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
12%
3
12%
2
4%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
3.4
professionalism
4.4
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 76-100 of 145 reviews

Martin D.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Our AC unit failed in the afternoon. Maitz was the only service we were able to contact that evening and schedule for the next day. They said they could call on us first thing the next morning. They arrived on time, diagnosed the problem, had the parts to fix it and did. Not to mention it was literally the hottest day of the year, so we were pleased they could accomodate us on such short notice. We spent a little more than we had hoped, but were able to stay cool that day. They also reccommended a cleaning of the unit, and when we declined described the problem and how to address it ourselves. Very courteous, very professional, just a bit pricey, but hey the repairs will likely extend the life of our AC for a few more years anyway.
Description of Work: Outside AC unit not running. Determined problem & fixed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Virgil S.
04/2012
1.0
plumbing
  + -1 more
They walked around the house and I explained to them the toilet was plugged up. Then they checked the fuse box and he told me that the motor was dead. Then he said he had to pull off my motor and if it was a loose wire or fuse it would only cost me $2400. Then he said he could not do anything until the following Wednesday or Thursday but we could not wait that long. My friend gave me another phone number for a company and I called them and he was able to fix my problem for $249. They were able to come out in twenty minutes. Maitz gave me an estimate if they were to come and fix our problem that was over $4000 dollars, they said it could even be up to $6300.00. They still charged me a service fee for $49.00 and I was very upset and the lady from the company said I had to pay for it anyways. I said I would pay for it but I would put it on the front page of the newspaper about how they were taking advantage of old people. She ended up refunding my money after that. Afterwards, I was so upset over this situation. I went to see my head nurse and let her know I was upset about this and she sent me to the doctor who made me go to the hospital because my vitals were so low. I had to spend about 8 hours in the hospital and then I was released after my vitals went back up. I am disappointed in companies like these that take advantage of people.
Description of Work: They walked around the house and I explained that the toilet was plugged up.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Maitz Home Services Inc
On 3/19 a call for service was placed from this address @ 2:20pm. We arrived on site @ 5:45pm. Upon arrival the Service Technician reviewed the entire scope of work and performed a diagnosis of the problem. The customer had a huge planter full of dirt on the grinder pump cover that was to large to be removed without breaking it by one Technician. The customer did offer to help remove it but my Technician felt that would not be in the customers best health interest. Without the ability to check the wiring in the grinder pump pit we were not able to do a full diagnosis. At this time we gave the customer pricing on scenarios we may or may not find when we returned with enough manpower to remove the planter. The pricing given was for removing the planter without breaking it, pumping the pit of sewage for relief, pulling the grinder pump to clean and remove debris from the pit, perform a thorough diagnosis of the entire system, and make wiring repairs as needed in addition, we were going to show up prepared to replace the grinder pump given the age of the system. Unfortunately the grinder pump was not in stock so we ordered it and had it sent next day air for delivery to our shop on 3/21. We scheduled all the work including the septic truck to be there by 8:30am on the 21st. Obviously the work performed by the other company can not be compared to what we were preparing to do and I am sure that if we had found a better more efficient and less expensive way to fix the problem we would have. Maitz Home Service has a 100% Customer Satisfaction Guarantee and an A+ rating with the Better Business Bureau. The customer did request and receive a refund of $49.00 even though he was told about the fee on the initial call for service.

Eugene M.
04/2012
5.0
electrician
  + -1 more
It went very well and i felt it was worth the $29 service call.
Description of Work: Serviceman arrived on time. Put covers on shoes. Checked problem with attic fan and offered solutions. Motor needed replaced. Unit had been in roof a long time and i wanted the whole unit replaced. Their company does not this type of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

pamela M.
02/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I have been using Maitz Home Services as a contractor in my home for several years now. Jobs they have done include: replacing whole-house water filtration system, installing clean sump pit and battery back-up sump pump, unclogging drains, installing exhaust fan with light over shower, installing panel for easier accessability to shower/tub plumbing. I am very pleased with the outcomes of all work Maitz has done. Their service team members specialize in different areas of expertise with regards to the services they provide. They always cover areas that may get dirty with tarps, and they always wear booties to protect the floors. They always clean up after their work. All of the technicians who have been here are professional and courteous. I will continue to use Maitz Home Services for all of my heating, air conditioning, plumbing, and electrical needs.
Description of Work: Maitz installed a new heat pump system in one day. The company called the day before to confirm the appointment, and time of arrival. There were two gentlemen here to do the job. They arrived on time, and introduced themselves. They were both wearing Maitz labeled uniforms. They were driving Maitz labeled trucks. They were very professional and courteous. They completed the job and cleaned up completely. They explained how the new system worked and asked if I had any questions. The price charged was the exact figure originally quoted. I am very pleased with the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jason B.
12/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They didn't actually do anything, as the water heater was completely shut off. It was electric and turned out to be a problem with the mother board, because of which I have to change the entire thing, but I didn't have the money to do it. I was not here when they came and my girlfriend said they were really nice and told what the problem was. We didn't follow it up as we didn't have the money. They charged us only a charge of $50 for the service call. They didn't do anything, but they did show up on time. They were okay and since it was only a service call charge, $50 was reasonable. They were a little early and I will use them again in the future.
Description of Work: I used the services of Maitz Home Services for a service call to fix my hot water heater, in August, 2011.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mrs. Romaine B.
12/2011
5.0
electrician, plumbing, wallpaper removal
  + 1 more
They are very reliable, courteous, and punctual. They are very clean and wear booties when they come in your home, and are very respectful. They are very patient and take the time and explain everything to me and I really appreciate that.
Description of Work: They have done plumbing, and electrical work for me. They had also replaced my water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah H.
12/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The price was reasonable. One person did the work and he was helpful in explaining what he was doing and making a few suggestions. The service was done in a short amount of time, it was efficient. I was pleased. They were there when I asked them to be.
Description of Work: Maitz Home Services replaced the pump in our well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen T.
11/2011
1.0
heating & air conditioning/hvac
  + -1 more
We had a building inspection and then a follow up on a heat pump. Their billing was particularly bad because they wanted to charge $800 to come out and recharge a compressor for a heat pump which they quoted us $180. A new compressor costs about $800. They said we have made a mistake or maybe we didn't. They haven't bothered to call us back. I cannot give them a glowing recommendation. When someone tries to mess with you financially it is a real problem. I would not ever use them again.
Description of Work: I used the service of Maitz Home Services in July for a follow up on a heat pump.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Maitz Home Services Inc
We have no history of ever working for this person. The address in our database is under another person's ownership, and we haven't worked there since 2007. I recommend that this member verify the facts, and if it is indeed our company to contact Dave @ 610-797-8722.

John R.
11/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went well. They are very good. They are very well versed. They are little pricey. We were little surprised with the price that they gave us. They are punctual. They tell you the cost before they do the work. They are very knowledgeable. The work was done properly. I would use them in the future.
Description of Work: I used Maitz Home Services for heating and A/C within the month. We were not getting as hot water as we wanted; it was just the bath tub and the rest of the house was pretty hot. We had other plumber before but they could not resolve the issue. They actually cleaned the coil in the furnace and it was resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karla Y.
11/2011
3.0
heating & air conditioning/hvac
  + -1 more
The experience was pretty good. They are very professional but a bit more expensive than the others. The quality is excellent.
Description of Work: I use Maitz Home Services for maintenance of my heating and air conditioning. I am on a service plan with them. They cleaned my heater the last time.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
10/2011
1.0
plumbing
  + -1 more
Did have the job done, too expensive.
Description of Work: I called Maitz to get an estimate on a leaking bath tub shower diverter. I had it all taken apart when the arrived. I was told that the part leaking, the little lever that diverts the water from the tub spout to the shower head could not be fixed that the whole brass unit needed replacing. I purchased a new one, Maitz guy came back , basically he needed to desolder the old one and solder in the new one, Ok maybe replace a an elbow or add a 45 as the new piece was not exactly the same, I was guessing a 2 hour job for a plumber..The estimate was 800.00. I told the guy to leave, Id find some one else to do the job..

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$49

Response from Maitz Home Services Inc
Client called our office at 7:30pm where a live phone operator scheduled his appointment. After the technician confirmed the problem, client elected to provide the parts himself, where a return trip was rescheduled to install his parts. Upon return, our technician was presented with a new faucet, not the parts as agreed upon originally. A new quote was furnished, and client elected not to complete work with our company. Client paid a total of $49 and Maitz expended 3 hours of time plus travel costs.

Amish G.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
I spent about $200 for their services. The first person was not that great, but the second one was pretty good. The first person who came in wasn't very consistent. He gave me some incorrect information in terms of what was needed. However, the second person was able to address the problems. He also did the service for a low price. Overall, they were pretty good.
Description of Work: Maitz Home Services inspected and serviced my heating and AC system about two weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

TIMOTHY S.
09/2011
4.0
plumbing, propane sales
  + 0 more
They arrived on time and professional as always. Unfortunately, a regulator was removed and the heater did not work. Once we realized what the problem was, I called their service manager and he immediately had the problem fixed. It was a bit of a headache but they came through in the end.
Description of Work: I had a new pool heater installed and needed the propane hooked up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Henry M.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
They showed up on time to take care of the work and they did what they said they were going to do. I can't compare it, but I think it was a good price.
Description of Work: Maitz Home Services came for emergency service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Iona B.
09/2011
4.0
appliance repair, plumbing
  + 0 more
Everything went well, The Maitz plumer was punctual and very professional. He answered any questions I had.
Description of Work: My hot water heater started leaking. I called Maitz and they came the same day. My hot water heater was replaced. I would use Maitz again, although I was a little surprised at the cost. Another thing... the bill was just a total bill, no break down of the cost of the hot water heater and labor. I would have felt a little better if I knew what each cost.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Timothy F.
08/2011
1.0
heating & air conditioning/hvac
  + -1 more
Never returned any information by phone or e-mail.
Description of Work: Requested information by e-mail from link on report page. Never received an e-mail or phone call about my inquiry.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Judy F.
07/2011
5.0
electrician
  + -1 more
I initially called a Monroe county company we had used for many years because they had licensed electricians and did reliable work. Receiving no response to the message I left, I checked Angie's list and selected Maitz because they had good reviews, were insured and bonded, and we were in their service area. Although I have no objection to leaving messages on business answering machines, I was still pleased when a person answered. After I explained what we needed to have done, I was told that they could send someone out the next day (Saturday). There would be a $39.00 service charge to look over the job and give us an estimate. If the estimate was acceptable, the work would be done that day. Given the cost of gas, I thought that was a fair arrangement. We were told that and quot;Johnand quot; the service man would be at our house between 1 and 4pm. The next morning, we received a call that the service man could be at our house earlier, if that was convenient - which it was. When John arrived, we gave him a list of what we wanted done, showed him where everything was, and he went to work on the estimate. The most complicated job was disconnecting the 230v circuit. About 20 feet of wire ran through a very cramped crawlspace, and we were given two options: 1, disconnect the wire at the at the electric panel and remove only what was accessible in the basement; 2, have all the wire removed from the crawl space, as well. We chose the first option. The estimate probably took less than 1/2 hour. We thought it was very fair, considering what had to be done, and what we had paid for comparable services in the past. We also had an Angie's List coupon for $50.00 off, which was a great incentive. The work was completed in about two hours, and we were very satisfied with the results. We were also given an estimate of $176.00 to remove 2 ceiling lights and replace with new ones. I'm sure we will contact Maitz again to do that.
Description of Work: 1. We needed a switch replaced in an old lighted medicine cabinet. My husband couldn't figure out how to get to the switch without damaging the cabinet, so we decided professional help was needed. 2. We needed to disconnect and remove a 230v circuit, including an junction box, for an old heat pump 3. We wanted to replace two ceiling light fixtures in the den and wanted an estimate for doing it, plus advice on the kind of replacement we could use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

Debbie D.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Our central air went out on one of the hottest days of the year. My mother has COPD and it was very important to get the problem fixed ASAP. I called first thing in the morning and told someone would be in the area that afternoon and they gave me a four hour window and I got a call about three hours later and within the next 1/2 hour we where up and running. No run around no "we will have to order that" and with the unit being over 20 years old that is what we where expecting. The price was fair and the service was excellent. Mark (electrician) was very nice and personable. I would use this company a
Description of Work: Changed burnt out parts in central air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John B.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I called for repair service at the height of the a/c season. Meitz responded with an appointment the same day. I was informed where I was on the queue, and called again when the service technician was on his way. He arrived promptly within the time estimated, and completed the job efficiently, with courtesy throughout the appointment. This company stays on my list of preferred service providers.
Description of Work: repair of central air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Lauren G.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Our central air unit broke over the weekend. I have them a call today and they came out and fixed it on the spot. The price was not to bad considering the heat wave coming. They were very nice and responsive. Use them.
Description of Work: Fixed outside central air unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

michael L.
06/2011
4.0
plumbing
  + -1 more
I will use them again in the future.
Description of Work: I used Maitz Home Services to unclog my kitchen sink.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$270

Donald B.
06/2011
5.0
electrician
  + -1 more
I am totally satisfied with their performance
Description of Work: Needed some quick electrical work prior to the sale of my house. They were the first of several to respond. Further, they came quickly and did all the work promptly and courteously. I would definitely use them again. They are good people.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Meredith K.
06/2011
5.0
plumbing
  + -1 more
They did a wonderful job. The overall work was very good. They were polite, clean, and right on time. They did a good work from what little I know. They were very pleasant to deal with both office and the repair person. They did a lot of work. I would say it is a good company, seemed to be professional. They are not cheap on a long shot; but I got what I paid for. The price is expensive. I will use them again.
Description of Work: Maitz Home Services put in a new toilet for me around January.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

Thomas R.
04/2011
5.0
plumbing
  + -1 more
I was very pleased with them. They had a new girl come and give me an estimate. It turned out that she didn’t know what she was doing. She thought that they were just going to pull out two faucets and replace the faucets. They couldn’t do that it had to be the whole sink. They said that once they give the price, they stick to that. Even if it was $800 they stayed with the price what they had advertised. They put in the whole sink and that was fast. They are not really cheap. The work which they do is very professional. They clean up. I would use them in the future.
Description of Work: I used Maitz Home Services for plumbing. My mother got the work done and I own the house. They did the work about a year ago for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Michael B.
02/2011
5.0
plumbing
  + -1 more
They do a great job. They are very pricey, but they do excellent work. The men are always very nice. You probably get what you pay for. They were really good toilets. They are usually very quick. They show up the same day or the next day. They are very personable. They explain everything. I just wish they were a little cheaper, but other than that, they're marvelous.
Description of Work: They replaced two toilets with Gerber toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600


Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA005662
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
07/03/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Electrical,
Water Heaters,
Generator

FAQ

Maitz Home Services Inc is currently rated 4.2 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Maitz Home Services Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Maitz Home Services Inc does not offer free project estimates.
Yes, Maitz Home Services Inc offers eco-friendly accreditations.
No, Maitz Home Services Inc does not offer a senior discount.
Yes, Maitz Home Services Inc offers emergency services.
No, Maitz Home Services Inc does not offer warranties.
Maitz Home Services Inc offers the following services: Maitz Home Services, your plumbing, heating, air conditioning, electrical and water conditioning system experts. In addition we offer customer's a comprehensive service agreement plan that maintains all systems for a low monthly fee.

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM