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ICS HEATING & AIR CONDITIONING

Heating and Air Conditioning, Water Heaters, Air Duct Cleaning,

About us

We specialize in ductless mini split A/C and Heat Pump systems*** We offer a 100% Satisfaction Guarantee.*** We have been servicing the valley for over 28 years ***We offer 24 hour emergency service for customers of ICS.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

ICS Heating and A/C is owned and operated by Thomas Howard, John Heckenberger, and Joan Howard and has been in business since 1988. We service and install high efficiency gas and oil heating systems, as well as Heat pumps, Central A/C systems, ductless systems, and water heaters. We are a Bryant Factory Authorized Dealer. We also service all types of HVAC equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 76-84 of 84 reviews

Ryan S.
02/2025
1.0
heating & air conditioning/hvac
  + -1 more
Couldn't even park properly.
Description of Work: Heating and air conditioning

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Charlotte Z.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Their service is perfect and they're very reliable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced heat/AC system with new, state of the art, Bryant high efficiency unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Josephine S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went fine and they cleaned up their mess. Very pleased with. Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,400

Kathryn M.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from ICS HEATING & AIR CONDITIONING
[name removed], Thank you for your review. I am not sure you have the right company. We installed a system for you in 2012. But I do not show any service record since 2013 for your account. You may have called a different company. If there is anything we can do for you, please call us at 610 432-8070. Joan @ ICS

leroy K.
09/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Furnace installation and servicing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Robert M.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used ICS Heating & Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John N.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Perfect
Description of Work: Have absoutely no compaints work was superb - employees wonderful - a very good experience in something I know nothing about

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Kwessan C.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
GREAT JOB DONE!
Description of Work: I called several hvac company in our area to get an estimate on installing a new hvac system in our house three companies showed up but one decided not to.One single thing i was waiting to see the installer do was to measure each room to get an idea on the correct system to install ICS did that and John took his time to answer all questions we had.You can tell they are professionals and they were puntual, and knowledgeable.We have a backyard where you can see all these deer,turkey etc. and the emplloyees had a good time watching that also.Over all i would reccommend this company to any one 100%.The work was completed as promised but i waited untill now to write a report because i wanted to see if any problems will arise but nothing.By the way its about 29f and im enjoying my heat .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,600

Contact information

1732 W FAIRMONT ST, Allentown, PA 18104

http://www.icsheatingandac.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Insured

Licensed*

Trade License Number
PA046041
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
10/17/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning,
Plumbing

FAQ

ICS HEATING & AIR CONDITIONING is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

ICS HEATING & AIR CONDITIONING accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, ICS HEATING & AIR CONDITIONING offers free project estimates.
Yes, ICS HEATING & AIR CONDITIONING offers eco-friendly accreditations.
No, ICS HEATING & AIR CONDITIONING does not offer a senior discount.
Yes, ICS HEATING & AIR CONDITIONING offers emergency services.
Yes, ICS HEATING & AIR CONDITIONING offers warranties.
ICS HEATING & AIR CONDITIONING offers the following services: ICS Heating and A/C is owned and operated by Thomas Howard, John Heckenberger, and Joan Howard and has been in business since 1988. We service and install high efficiency gas and oil heating systems, as well as Heat pumps, Central A/C systems, ductless systems, and water heaters. We are a Bryant Factory Authorized Dealer. We also service all types of HVAC equipment.

Contact information

1732 W FAIRMONT ST, Allentown, PA 18104

http://www.icsheatingandac.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM