ICS HEATING & AIR CONDITIONING

The quotation process was straight forward. Excellent price, good follow up. Installation was just fine: everything on time, clean, courteous and exactly what was ordered. Equipment worked first time. The Bryant brand ICS sells is identical to Carrier. ICS provides excellent value.

Everything with the installation went very well. Ben and Chris are a great team. I was informed of the process every step of the way. They answered all my questions and were very thorough explaining the operation of the units and remotes. A job well done!!!

ICS were complete professionals from start to finish. John Heckenberger's estimate was extremely competitive and lower than some others I had received. He was knowledgeable and explained all options. The installation team of Will and TJ arrived on time, provided floor coverings and completed the job is a timely manner...despite having to work in the rain. I was completed impressed with ICS and would wholeheartedly recommend them to others.

ICS was very thorough, considerate, honest, and tidy through the entire process of quoting and installing our new heating and cooling system.

Everything was done extremely well. This staff was very friendly and super knowledgable. I felt comfortable with their process from start to finish. We will use them again and would recommend them for anyone needing HVAC type services.

Very well. We have used them for years for checkups and maintenance.

Very satisfied with the workmanship

ICS employees were friendly, courteous and efficient. The job was done to our satisfaction on time and was left completely clean.

I have used them for both my office and my house. They always do a quality job. They are also very good at fixing other peoples mistakes. Recently replaced a condenser unit that was hit by a plow. Looks and runs good as new.

Great! I am a long time customer and always pleased with the results. The staff is courteous and professional. They go above and beyond to get the job done.

Excellent, workers were courteous,clean,knowledgeable,very friendly.

ICS did a great job installing my new Bryant Heat Pump. Everyone I dealt with from the owner John Heckenberger to all of his technicians were reliable, friendly, professional and knowledgeable. Always willing to take the time to help me understand my new system and answered my questions. And all of this excellent service and knowledge at a fair and reasonable cost.

Everything went very well, this is the second heat pump that this company replaced for me and I very happy with both installations. The crew was very professional and courteous and cleanup was spotless. Would not hesitate to hire ICS for future jobs

They were quick with the quote. They also came quickly with the installation. Very knowledgeable technicians. Rates are competitive and service is their priority.

The tear out and equipment replacement went very well. The crew was very friendly and helpful.

The work performed was very professional, clean up was great, on time, very courteous, and answered all my questions without any hesitation. The team was very considerate with my time. The office staff was helpful with all my questions and concerns. I would highly recommend this company for any heating or cooling matter.

The owners, Tom Howard and John Heckenberger, were great and answered all the questions I had regarding the purchase of my new Bryant Heat Pump and air handler. Their office staff were very friendly and helpful as well. I certainly would not hesitate to recommend them to anyone!! Thanks for the great service!!

The project went very well. My air conditioning was on its last legs in the middle of a blistering heat wave. ICS moved us up in their schedule and accomplished a difficult job in two days. They put the necessary resources on the job to get in done on time. We were very appreciative because our system had broken down. We have a Spacepak A/C system, which is not too common, but they were the only contractor in the Lehigh Valley recommended by Spacepak. I was impressed with the training and expertise of their installers. They also had all the latest tools and equipment that assured a good installation and a smooth running system. The system has been working beautifully through some very hot days.

It's nice when you can find a company with genuine good and reliable service. The owners and technicians are experienced, well trained and willing to get into the problems with recommendations. Service was outstanding, prompt and efficient with the unexpected breakdown of our A/C. Thanks for being available to us in the middle of a heat wave!

Everything went wonderfully! From the free consultation/quote to the end result--- a cool house, everyone was very professional and knowledgeable We knew from the beginning that they had years of experience behind them. We had 3 quotes done and while ICS sat in the middle of the price range, they were extremely flexible in assisting us with getting our AC installed--especially in the beginning days of a heat wave. They even rearranged their schedule with another of their clients just to get our house cool again. That was greatly appreciated. Greatly. I would highly recommend ICS for your services!

Just fine. A most user-friendly company. ICS had been performing maintenance on my aging unit, so I knew their technicians to be on time, thorough, informative. ICS gave me three choices for a new unit, explained the differences. I picked the most advanced of the three, but, as I am a dinosaur, my concern about the replacement unit was that I would be getting a system way tech-savvier than I am. It is, but they talked me through the process of using the panel and I have been having excellently evenly cooled air conditioning beginning with the end of this unusually hot June.

I used them last year for a new A/C & heating system at my office. It was a pleasure to deal with a company that does what they say they will do. Very professional. I then had them repair my water boiler at home. Watched their tech perform the service. He ripped it much farther down than my previous company. Unclogged some lines & replaced the water valve. He explained what and why he was doing what he was. Works great now. Then I had them install two - three zone ductless systems in apartments that I own. Their price was MUCH better than some of the others I got. They did a great job. Always kept me informed and made sure I was happy with their work. They are now my go to HVAC company. They will be coming back in spring to do some repairs on my central air system. Fair price. Quality work and they do what they say they will and more. A real pleasure to work with.

The proposal was reasonable, the installation was timely, the installers were very competent and friendly and responded to any questions during the process, now I just have to wait for the temperatures to warm up so I can use the air conditioning

ICS did a outstanding job, very professional, cleaned up after job was completed, would highly recommend this company.

Everything went great from the initial service call on a Sunday evening to the completion of the job. The service person explained everything to us, he gave different options on completing the job as well as explaining the pricing and warranty that would apply to each scenario. The job was completed by 2 other service technicians, who were both very professional and were nice to deal with. I would definitely recommend this company to anyone.