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We are not thrilled with the backup battery idea. We used to still be able to use the phone if there was a loss of electricity. Now we have a 4 hour window for phone service. Needless to say we keep our cell phones charged.

I switched to Verizon for the price. The price is good. They have lived up to our expectations. The installation was very smooth and we are satisfied.

I would highly recommend them. I love the Fios system, if your a Fios customer and your line is down, Fios customers get taken care of first. I really like them, they know what they're doing.

I pay them way too much. I chose them because my choices are limited; it is either them or another company. They do come out when I have a problem. They are responsive. I will not switch from them in the future.

I was using a similar VoIP Business Phone solution from a national provider, my contract was up, so I did some online searches and found that Essenz was a local provider offering the same services. I contacted their sales group and gave them my specs, they quickly responded with a detailed...

I think the service is really excellent. It's rare that I lose a call. The Internet is fast. Sometimes, it does take a little longer. I do noticed that when I'm in a certain area that the cell connection there is horrible and sometimes, I can't even use my cellphone down there and that's 2 hours...

I get the bills on monthly basis.  I like everything about them.  They are very good in attending to my issues if any.  I will continue to use this provider again in the future.

I was pleased with Leonard's work manner and found him easy to communicate with. He stayed with the job until it was finished, even though that was long past supper time. His charge was about what I expected and it was worth it to me.

Our favorite Verizon store is on Churchman’s Rd.  We pay $220 for the phone service and $11.99 for the internet service.  The internet service has really been great and it has coverage practically everywhere.  The cell phone service is great too.  It is pricey but it is very good in its...