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SOS Plumbing & Drain Service

Plumbing, Water Heaters, Drain Cleaning,

About us

SOS Plumbing & Drain Service is a plumbing contractor based in Talent, Oregon that serves the surrounding areas from Medford to Ashland. From new construction plumbing to water heater repairs, our professional and experienced technicians provide complete plumbing services and drain cleaning to residential and commercial clients. Our plumbers provide a number of maintenance, repair and replacement services including Weatherizing Backflow prevention Water heaters Toilets Faucets Water lines Sewer lines Implementing cutting-edge technologies including video inspections, SOS Plumbing & Drain Service is one of the leading plumbing companies of the area. In addition, all work is completed at a reasonable rate. Call SOS Plumbing & Drain Service today to schedule an appointment!

Business highlights

Emergency Services Offered

Services we offer

SOS Plumbing & Drain Service

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.986 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 86 reviews

Kathi L.
11/2013
5.0
plumbing, water heater repair
  + 0 more
The service was exemplary. They arrived on time, worked efficiently, and left everything clean and in order.
Description of Work: Remove and dispose of water heater, install new water heater, install new pipe and ball valves at water heater, adjust limit stops in showers, tighten toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

William L.
08/2013
5.0
plumbing
  + -1 more
It went very well! Greg was an outstanding plumber providing excellent service and customer service!
Description of Work: Greg came in asked where or what the problem was, went out to his truck and put on a jumpsuit and crawled under our house to address the problem. If Greg is any indication of what service and courteousness you can expect to receive, I will definitely refer and use SOS for all of my plumbing needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Therese H.
06/2013
5.0
plumbing
  + -1 more
The plumber had to crawl under our tight (very) crawl space to locate the leak. The day was cold and rainy and he had to dig a deep hole to get to the pipe that needed replacing. He just went to work and got the job done, quickly and efficiently. Very courteous and engaging. I will definitely call SOS Plumbing for any future work that is needed. Thanks for a job well done.
Description of Work: Dug up and replaced old pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bridget D.
05/2013
5.0
plumbing
  + -1 more
Good service, expensive parts
Description of Work: angies list

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bruce V.
04/2013
5.0
plumbing
  + -1 more
Smoothly with no glitches
Description of Work: Had a pressure assist system with storage tank installed in my home due to low city water pressure. Very professional system install. Met all my requests for customization. Service performed on schedule and as per bid. System works very well and finally my landscaping is being properly irrigated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

george W.
04/2013
5.0
plumbing
  + -1 more
He came out to ask what we wanted for our showerhead, turned out we didn't like it. He came back out to switch it for us with no additional charge. Everything went well with the project.
Description of Work: He changed out a sink in the kitchen, he changed out a sink in the bathroom, and he put in a showerhead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary H.
02/2013
5.0
plumbing
  + -1 more
showed up on time. did work, and left on time. offered military consideration. was here all day.
Description of Work: total house remod. did all the water supply and drains in back side of house.installed new shower and set the fixtures.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Jeffrey K.
02/2013
5.0
plumbing
  + -1 more
not into stories. This company is professional and thorough.
Description of Work: Replaced propane gas water heater with a power vent model. Power vent was required because of location in basement. Their work was very good and commendable. They are a bit pricey, but prompt and professional.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Maria M.
01/2013
5.0
plumbing
  + -1 more
My husband and I recently moved into a home built in the mid 1990s. Last evening we encountered a plugged toilet that when plunged, resulted in raw sewage backing up into all our plumbing fixtures. We contacted SOS Plumbing after another plumber refused to assist us with our backed up main septic line. The other plumber was contacted by the home warranty company and stated he felt the raw sewage in all our plumbing fixtures was not an emergency and worthy of his time even though it was earlier in the evening (7:30pm). Paul from SOS was on-call and arrived within the hour. He snaked the line and advised us to have the system scoped as he encountered some resistance with his process he felt may be indicative of further issues. We had SOS Plumbing return again this afternoon to put a flexible camera through the system and further diagnose the trouble. The technician today, Ross, was going to research with the county the details of the tank installation and speak to the company that last pumped the tank.
Description of Work: Our Plumber in Shining Armour!
Rating CategoryRating out of 5
Yes, I recommend this pro
$435

Almira H.
01/2013
5.0
plumbing
  + -1 more
Greg came out on time and replaced the "guts" of three toilets and adjusted our kitchen sink dispenser in less than an hour. After applying the senior discount and angies coupon, the cost was very reasonable. Greg was pleasant and efficient. I would use SOS Plumbing again without hesitation.
Description of Work: Very Satisfied
Rating CategoryRating out of 5
Yes, I recommend this pro
$173

Catherine D.
12/2012
5.0
plumbing
  + -1 more
AWESOME! This company has fabulous customer service! They exceeded all of my expectations in every manner! They were efficient and polite when I called on the phone, the plumber who came to my house was professional and efficient and the price was right! A+++++++
Description of Work: OUTSTANDING! They came the same day I called and installed a new piece to my kitchen faucet and repaired my leaking bathroom faucet with a new part. They were very professional and all repairs were done efficiently in a clean manner. I was extremely impressed and will definately use SOS again in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.9

rita A.
12/2012
1.0
plumbing
  + -1 more
They have the brand I want, but I can't risk working with them at their extremely high rate. Only reason the fellow on the phone gave me for higher service fee, "We are very busy, we show up on time and we will be in business tomorrow." While that is good to know, it is true for many other plumbers and not a reason to charge $40/hour more.
Description of Work: Very unsatisfying discussion. They charge $40 more than other plumbers locally and could not tell me what I get for that extra $40/hour. I asked for a specific product and he quoted another.

Rating CategoryRating out of 5
value
1.0


Gary J.
12/2012
5.0
plumbing
  + -1 more
Was running the clothes washer and the water backed up in the toilet and shower. Called SOS Plumbing and they responded quickly and found the problem. This is the third time I have used this company for two different locations in the past two years. They are consistently prompt, professional and courteous.
Description of Work: Snaked cleanout from home to street to clear tree roots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

elena c N.
09/2012
5.0
plumbing
  + -1 more
They arrived in less than 15 minutes. fixed problem in about 20 min. I was charged Saturday prices with Senior discount. I was happy.
Description of Work: The bathtub, vanity sinks and 2 non flushable toilets. happened suddenly. It was Saturday. Called 2 other places in phone book. Message machines. No response. I don't know much about plumbers...actually nothing. I joined Angie's List. I Called SOS. Reached a "real person " at SOS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

James M.
08/2012
5.0
plumbing
  + -1 more
Great they lived up to you billing.
Description of Work: toilet was pluged very badly, Bath room was a mess. He fixed it, cleaned the toilet .floor, and air vent. Called me first so I could put my three dogs away. Great service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Janet W.
08/2012
5.0
plumbing
  + -1 more
I had wasted a great deal of water before finally calling a plumber. SOS came on time and finished the job within 20 minutes.I was very happy with the service
Description of Work: The had to replace a worn part inside the faucet fitting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Larry M.
05/2012
5.0
plumbing
  + -1 more
They gave me a discount because I am a member of Angies List. They were fast. They responded quickly when I called them.
Description of Work: They unclogged a drain for me.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gary J.
02/2012
5.0
plumbing
  + -1 more
Water was coming up from the ground in the front yard near the meter. The plumber dug a hole where the water was coming up and determined it was under the sidewalk. He first tried to get at the break by digging under the sidewalk, but it was in the very middle so had to remove one section of the walk. He repaired the break with a sleeve, but then placed an additional section of pipe under the new sidewalk so that if we have to replace the entire line in the future we would not have to tear up the sidewalk again. The plumbers were professional, courteous and prompt in their work. I will use them again when I need plumbing work done. The necessity of paying a minimum charge on the concrete was why I put a B rather than an A on the cost. It was fully explained to me prior to my accepting the charge.
Description of Work: Repaired a main line water leak which was beneath the sidewalk. In addition to the repair of the line one section of sidewalk had to be removed and replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Robert Y.
01/2012
5.0
plumbing
  + -1 more
We have used them often since we have been here from three years for all our plumbing needs. We have been very happy with their service and prices. They didn’t get the sink in right and I called them next day and they immediately came back and they fixed it. We brought the sink ourselves and they just installed it. Lot of my friends uses them and everybody is very happy with them. Their price is not the cheapest but reasonable. We have been very happy with them but their prices are inline and not cheap but not over the top.
Description of Work: We used SOS Plumbing on the 15th July 2011 for installing a sink for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eugene B.
01/2012
5.0
plumbing
  + -1 more
Asked to come earlier than scheduled. Worked diligently while here. Honored coupon from Angie's List. At $100/hr, somewhat more expensive than other local plumbers ($85/hr).
Description of Work: Transferred dishwasher water input line from cold to hot water line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

perii O.
12/2011
5.0
drain cleaning, excavators, plumbing, sewer cleaning
  + 2 more
We could not be any happier about the work SOS did for us. The SOS guys were great and did a great job. We were especially impressed with Scott Turrell. Please see above for the details.
Description of Work: Called SOS in for a yearly sewer clean-out. Included in that was the effort to clean-out the drain pipe that crossed under our driveway. In doing that, the SOS worker learned that the pipe surfaced prematurely at the side of our shed. (No wonder it was always swampy there each winter.) We had SOS come back to do a laser search to locate the other drain pipes, to see where they ended, and through that, we learned that another pipe ended prematurely. This all determined the necessity to excavate and replace the faulty drain pipes and send the drains to the street where the water would run into the sewer. The work was performed very well and in a timely manner by extremely personable men.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,030

THOMAS H.
10/2011
5.0
plumbing, water heater repair
  + 0 more
The first time we called we had a leak in the water heater near the pressure relief valve. They came to check it out and found more leaks than I had seen. These they showed me and we agreed to replace the whole unit. As they worked on the replacement they fixed some extra problems with the old heater and how it was installed originally. SOS did such a good job with the heater that when my wife complained about the tub fixtures in the bathroom that we called them back to replace the 1940's fixtures in the tub. They did a professional job and were pleasant to talk to and a delight to pay!!
Description of Work: Replacement of water heater and tub faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$669.99

Barbara R.
10/2011
4.0
plumbing
  + -1 more
They were nice and they did some repairs but the pressure valve still needs some repairs. They were kind and friendly but the problem is still there. They were courteous and prompt. I just don't know what the problem is; maybe it is too confusing for them. They came right away, which was really good and I might possibly use them again.
Description of Work: I used SOS Plumbing to look at some drainage problems and a pressure valve.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anthony B.
08/2011
5.0
drain cleaning
  + -1 more
I’d recommend them to others. They respond promptly and they back up their work; if something doesn’t work right they are more than happy to come back out. I think their prices are about average.
Description of Work: We had a backup in our system so SOS Plumbing came and figured out that the problem was tree roots so they took care of it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan E.
07/2011
5.0
plumbing
  + -1 more
05-20-11 The problem was fixed. 11-22-10 The problem continued--not fixed. 10-07-08 The problem was fixed. 04-14-08 The problem was fixed. 02-15-08 The problem was fixed.
Description of Work: Rebuilt 1 leaking hose bib, and checked out other two as okay. Was given a senior discount on labor. As of 7/23/11, the hose bib continues not to leak. Phil was the service person. On 11-22-10 I hired SOS to determine why a shower was slow to drain (it had drained just fine for the last 4 years), and fix it. Ross said it just had hair in it, and that he cleaned it out. He recommended that 1x/month I put 1/4 cup of bleach into the drain at night, and wash it through with a morning shower. The shower started not draining well after about 10 days, and I tried the bleach fix with no success. Cost was $90.00 with senior discount. I finally hired a handyman who was able to permanently fix it in about 2 minutes, with the use of a plunger and a lot of water going down. On 10/7/08 I hired SOS to find out why the water in the house was not very hot, and why the degree of hotness varied from time to time. John replaced the gas control and the thermocouple on the water heater. This fixed the problem. Total cost was $237.00, with the senior discount. On 4/14/08 I hired SOS to determine why my water pressure was weak. Danny said the pressure was at 50% of what it should be, and replaced the T&P valve. That fixed the problem. The total cost was $112 (no senior discount). On 2/15/08 I hired SOS to replace the rubber flapper on the garbage disposal, that had come loose and fallen into the disposal and been damaged. Bill replaced the flapper, and charged $107.00 (no senior discount).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101.87

Contact information

206 S Pacific Hwy, Talent, OR 97540

http://www.sosplumbingor.net/

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
15-121PB
Trade License Locale
Oregon
Trade License Authority
DCBS
Trade License Expiration
07/01/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Excavating,
Sewer Cleaning,
Gutter Cleaning

FAQ

SOS Plumbing & Drain Service is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

SOS Plumbing & Drain Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, SOS Plumbing & Drain Service does not offer free project estimates.
No, SOS Plumbing & Drain Service does not offer eco-friendly accreditations.
No, SOS Plumbing & Drain Service does not offer a senior discount.
Yes, SOS Plumbing & Drain Service offers emergency services.
Yes, SOS Plumbing & Drain Service offers warranties.
SOS Plumbing & Drain Service offers the following services: SOS Plumbing & Drain Service

Contact information

206 S Pacific Hwy, Talent, OR 97540

http://www.sosplumbingor.net/

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM