Murphy's Fireplace & Stoves Inc

4.6(
422
)

Chimney Sweep, Fireplaces, Gas Logs,

... +9 more

About us

Murphy's Fireplace & Stove Inc. was started in 2000 when Paul Sanders saw there was a need for a certified and fully trained chimney service company in the Willamette Valley area. You never have to worry if the person that is entering your home and servicing your vent system or repairing your fireplace is trained and certified, because we guarantee it! Murphy's never uses subcontractors for our projects and is able to handle all of your home & hearth needs. Satisfaction Guaranteed CCB: 206435

Business highlights

32 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

- Chimney Cleaning & Service - Fireplace and Chimney Masonry - Gutter Cleaning - HVAC Filter Service - Gas, Wood, and Pellet Stove / Insert Cleaning, Service, and Repair. - New and Used Stoves and Inserts Sales - Chimney Caps - Hearth Pads - Gas Log Sets - Chimney Liners - HVAC Filter Service - Gutter Repair and/or Replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6422 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
3%
2
3%
1
5%
Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Write a review

Filter reviews by category

Showing 126-150 of 422 reviews
Susan F.
05/2017
5.0
gutter repair
  + -1 more
They arrived on time but had to leave to help a coworker who had been injured on a different job. They returned later in the morning and completed the job by the end of the day. They were very professional and made a point to pick up any debris from the job.
Description of Work: Realce all gutters and downspouts.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$980
Elizabeth C.
05/2017
5.0
gutter repair
  + -1 more
They were excellent - very responsive and helpful! Gutters/downspouts are working like they should have been all along.
Description of Work: We had some gutters that were slanted and water was going the wrong way. They were evaluated, and then they returned and fixed the gutters and the downspouts. We did pay extra for additional services.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Barb K.
05/2017
5.0
gutter repair
  + -1 more
Work accomplished as planned; even a bit ahead of schedule. I did have to intervene at one point to have the kick out from the downspout where I wanted it, but the readily obliged.
Description of Work: Replace gutters and downspout on the front of my barn
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Marlene M.
05/2017
5.0
chimney sweep
  + -1 more
Great. So glad to get the chimney ready for next winter.
Description of Work: Chimney cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
James J.
05/2017
1.0
chimney sweep
  + -1 more
Terrible. They ignored my calls, finally sent out one person, then another. They then would not perform the services that are clearly stated on the Angie's list ad and tried to upcharge me. Its clear that they were looking for business in the winter and then decided that they don't have to do the work now that they are busy. Do not use them, they do not honor their commitments.
Description of Work: I purchased the 50 feet of gutter installation. They never called me. I had to call them several times to get someone out there. When the first guy arrived, he said it would be an additional $60 bucks. I said, fine. When he got back to the office, they called me and said he was mistaken and it would cost an additional $350. So $549 for 55' of gutter run out. This is bait and switch pure and simple. Do not buy anything from these guys, they will ignore you, hope you don't call them, then screw you. Avoid at all costs.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$199
Response from Murphy's Fireplace & Stoves Inc
We are sorry that you weren't satisfied, unfortunately this promotion was not able to be used for the type of gutter job that you needed. We have since updated our information with Angie's List so that this does not happen again. Thank you
Nancy K.
04/2017
5.0
fireplaces
  + -1 more
I felt good about doing it, and it went well. He was friendly and very professional.
Description of Work: I bought a deal for $125 for a Gas Insert Fireplace Tune-Up, Cleaning, and Inspection.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Christine B.
04/2017
5.0
chimney sweep
  + -1 more
The technician was prompt and did thorough work.
Description of Work: Chimney and fireplace cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Nancybeth T.
04/2017
5.0
chimney sweep
  + -1 more
Excellent. Henry was really helpful teaching me about how my fireplace worked and he did an excellent job!
Description of Work: Gas fireplace inspection/cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
CATHY J.
04/2017
5.0
chimney sweep
  + -1 more
From time of order it took about a week for customer service to call and schedule an appointment. Person was on time and did a good job. We will use them to do a chimney repair.
Description of Work: Chimney sweep.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Michaela K.
04/2017
4.0
chimney sweep
  + -1 more
ok just ok he said he would send me pictures, he did not
Description of Work: chimney work
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Laurie F.
04/2017
5.0
chimney sweep
  + -1 more
The technician was thorough, clean and fast. He cleaned the screen and the glass - and it looks wonderful. Before he came, the fireplace would run for 10 minutes and then shut down - all the time it was on; on and off, on and off. He fixed that too. It was a really great experience.
Description of Work: I had my gas fireplace serviced. I believe it hadn't been done since the house was built in 1998.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah B.
04/2017
5.0
fireplaces, gas logs
  + 0 more
Appointment went very well. The company had to reschedule, but their representative coordinated with me to find a new time that worked for me. Technician was professional, fast and neat. The fireplace looks and works great.
Description of Work: Fireplace tune-up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CHAR B.
04/2017
5.0
chimney sweep, masonry, chimney repair, fireplaces
  + 2 more
Very well considering we had a hard time fining a dry day in Oregon.
Description of Work: New Damper, re cemented chimmey top and Shoulders.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allen F.
04/2017
5.0
chimney sweep
  + -1 more
I took advantage of Angie's List offer. Can't tell if it fixes odewr probelm from fires since haven't had a fire since chimney cleaned
Description of Work: Chimney clean
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jeri D.
04/2017
1.0
chimney sweep
  + -1 more
Not good it was more of a sales pitch...
Description of Work: Chimney cleaned
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$99
Response from Murphy's Fireplace & Stoves Inc
Dear [Member Name Removed], I'm very sorry that you weren't satisfied with your service. Please call the office and ask for Heather so that you and I can come up with a resolution to the issues. Thank you, Heather Leyva Office Manager Murphy's Fireplace and Stoves
Clayton V.
04/2017
1.0
chimney sweep
  + -1 more
I paid for the service and nobody ever did the work!
Description of Work: I wanted to have my chimney sweeped
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Murphy's Fireplace & Stoves Inc
Good Afternoon Mr. [Member Name Removed], We have emailed you several times in response to your purchase. Angie's list didn't provide us a phone number. Please call the office to set up your appointment. We would be happy to get this taken care of. Murphy's Fireplace and Stoves
Darcy M.
04/2017
5.0
chimney sweep
  + -1 more
Everything was great, communication on arrival and on time. No hassles.
Description of Work: chimney cleaned
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan B.
04/2017
5.0
chimney sweep
  + -1 more
Very well. The guys were very nice, did great work and took the time to help us understand the fireplace. We had never had a real fireplace before this winter.
Description of Work: Clean chimney and inspect it
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jason B.
04/2017
5.0
fireplaces, gas logs
  + 0 more
The technician was great. He went through and did a thorough inspection and cleaning of the entire fireplace. Gave us some advice on how to maintain it and left. The thing that we appreciated the most is how clean he was able to get the unit without making any type of mess in the home
Description of Work: We recently bought a home that the gas fireplace need to be serviced
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Lisa W.
04/2017
5.0
gas logs
  + -1 more
Great! Glass is cleaner than I could have imagined.
Description of Work: Clean and service gas fireplace insert
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Steve H.
04/2017
5.0
chimney sweep, fireplaces
  + 0 more
Technician was propmpt, great customer service and provided a detail explanation of work done.
Description of Work: Gas fireplace service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MIKE T.
04/2017
5.0
fireplaces
  + -1 more
Great job. Arrived on time and very professional. Gas fireplace looks great now.
Description of Work: Serviced gas fireplace and painted cosmetic trim around glass.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATHY N.
04/2017
5.0
chimney sweep
  + -1 more
Very well, courteous. Took time to clean stove and stove pipe thoroughly.
Description of Work: clean woodstove and pipe
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura P.
04/2017
5.0
fireplaces, gas logs
  + 0 more
The tune-up was very well done, everything explained, no part left uncleaned. The fireplace stopped working after 2 days, though. Then it took repeated calls and callbacks and dealings with the office staff to get a return visit to assess for repairs, (which I was ready to pay for). After 2 months, the wonderful and excellent technician returned, and got the fireplace working! So far, so good! Thank you, Henry!
Description of Work: Had a gas fireplace tune-up and cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Robert M.
04/2017
4.0
fireplaces, gas logs
  + 0 more
The technician was very thorough and organized and was able to diagnose and fix the problem. He cleaned and check the fireplace and even cleaned the glass front. However, he accidentally placed a hot ceramic log on his tarp which burned the tarp AND the oriental rug underneath. He was very apologetic, took pictures of the damage and wrote it up. The office called the next day to offer to replace the rug ( we try to get it repaired). A mistake had been made but they accepted full responsibility with no hassle.
Description of Work: Our old gas fireplace needed servicing as the remote switch was not working
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99

Contact information

1505 Front St. NE, Salem, OR 97301

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Licensed*

Trade License Number
206935
Trade License Locale
OR
Trade License Authority
Oregon Construction Contractors Board
Trade License Expiration
04/30/2023
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Chimney Sweep,
Fireplaces,
Gas Logs,
Chimney Repair,
Chimney Caps,
Masonry,
Gutters,
Roofing,
Roof Cleaning,
Dryer Vent Cleaning,
Appliance Repair,
Lead Testing & Removal

FAQ

Murphy's Fireplace & Stoves Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Murphy's Fireplace & Stoves Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Murphy's Fireplace & Stoves Inc offers free project estimates.
Yes, Murphy's Fireplace & Stoves Inc offers eco-friendly accreditations.
Yes, Murphy's Fireplace & Stoves Inc offers a 10% senior discount.
Yes, Murphy's Fireplace & Stoves Inc offers emergency services.
Yes, Murphy's Fireplace & Stoves Inc offers warranties.
Murphy's Fireplace & Stoves Inc offers the following services: - Chimney Cleaning & Service - Fireplace and Chimney Masonry - Gutter Cleaning - HVAC Filter Service - Gas, Wood, and Pellet Stove / Insert Cleaning, Service, and Repair. - New and Used Stoves and Inserts Sales - Chimney Caps - Hearth Pads - Gas Log Sets - Chimney Liners - HVAC Filter Service - Gutter Repair and/or Replacement.

Contact information

1505 Front St. NE, Salem, OR 97301

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed