The Tile Guys Oregon LLC

Ceramic Tile, Home Healthcare - Disability Equipment & Services

About us

We are a father son operation,and have been in the tile business for over 10 years. We pride ourselves in doing high quality installs for a fair price. Specializing in building exceptional showers, heated floors, and kitchen backsplashes. But anything tile, we are your guys. We are knowledgeable and friendly, taking customer satisfaction very seriously. Feel free to call us with any questions on current or up coming projects that you may have. You can see us and our work on our website, and Facebook! TheTileGuysOregon.com The Tile Guys Oregon LLC Rick and Michael. 503-349-9105 Licensed, bonded and Insured.

Services we offer

Quality Tile installation of showers, floors, backsplashes, Heated Floors, Mud Shower Pans, Kitchen backsplashes, Counter tops, Shower walls, Bathroom flooring, Living room flooring, Kitchen flooring, Outdoor walkways, Patios, Tub Surrounds, and Fountains

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes

Photos of past projects

Reviews

4.845 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
2%
3
2%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-45 of 45 reviews

Wanda F.
09/2018
1.0
ceramic tile
  + -1 more
Very disappointing. Unresponsive and rude.
Description of Work: Asked Rick for a quote, then sent him pictures on the project as requested. I followed up with a call that he didn’t return.. After several days I called again and he said we couldn’t agree on price which is untrue. He was a jerk on the phone.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Tile Guys Oregon LLC
I most certainly apologize that you got the impression that I was a jerk. According to the pictures I received this job was a very complex shower repair involving small individual glass tiles on a decorative strip and a glass shelving system. We have a minimum quote of what it takes to run our business because of insurances, bonds, gas, wages for our employees etc. he said that he wanted us to do the job but didn’t want to pay us our minimum. So unfortunately we weren’t able to come to an agreement. We pride ourselves in having happy customers and certainly apologize that you felt that [Member Information Removed] about The Tile Guys Oregon.

Mark and Kari R.
08/2018
5.0
ceramic tile
  + -1 more
The Tile Guys did a very good job, the shower is beautiful. They were professional, honest, and did the job in a timely manner. Would definitely hire again.
Description of Work: The shower was leaking into the bedroom through the wall. The Tile Guys took out the old shower and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Jacqueline K.
05/2018
5.0
ceramic tile
  + -1 more
These guys were so great to work with! Super responsive and professional, always very friendly too! They did a beautiful job on our backsplash, will definitely hire them when we are ready to do our bathrooms :)
Description of Work: Kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie K.
05/2018
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
The Tile Guys layed tile on my bathroom floor and walls, and on the shower stall floor. They gave good advice when asked, and were thoroughly professional, clean, and fun. I couldn't have asked for a better job from these great guys. Rating: EXCELLENT!
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

WENCHANG Z.
01/2018
5.0
ceramic tile, flooring contractor, remodeling, home remodeling
  + 2 more
It went very smoothly and the project only took 2 days. Rick and Michael are very professional and efficient. The floor turned out to be great. We are very satisfied with the outcome.
Description of Work: Tile the kitchen floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna B.
01/2018
5.0
ceramic tile
  + -1 more
Rick and Michael did an amazing job transforming my old bathroom with new tile. They are very trustworthy. And two of the nicest guys that have done work at my house!
Description of Work: Tile Bathroom surround and floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Crystal J.
12/2017
5.0
ceramic tile, home remodeling
  + 0 more
We were impressed with The Tile Guys from the beginning of our job to the end. Their price was very reasonable and their work was top quality. We had some very specific designs that we wanted in order to frame two special handmade tiles in our shampoo cubbies. Even though it was tricky work, they did a beautiful job. It turned out just the way we envisioned it. Thanks so much Rick and Michael!
Description of Work: The Tile Guys set tile in our bathtub/shower surrounds and on the bathroom floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derek M.
11/2017
5.0
ceramic tile, flooring contractor, remodeling, marble & granite, home remodeling
  + 3 more
Long story short: Had a semi professional person come and attempt to tile and install a shower pan. It did not work out. No permit, casket didn't meet wall etc...NIGHTMARE. After a couple of bids, Rick and Michael came out and we just hit it off. They were super attentive and very knowledgable. They were able to salvage as much of the current project and redid the whole pan. They also would take the time and explain the process pre- and during.
Description of Work: Finished a shoddy bath remodel job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Julius R.
09/2017
5.0
ceramic tile
  + -1 more
Rick & Michael were extremely professional and great to work with. They were responsive throughout my communication with them and punctual on their appointment time commitment. My wife and I were blown away with the end result! The pictures do not do justice on the quality and care they put into installing our new backsplash. We love it and would definitely recommend
Description of Work: Instalation of a 2x8 White Frosted Glass Tile as my Kitchen Backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

kathleen T.
08/2017
5.0
ceramic tile
  + -1 more
They were great. Reliable and reasonable.They showed up when they said they would and did an outstanding job. Very nice guys.
Description of Work: retiled my backsplash in the kitchen
Rating CategoryRating out of 5
Yes, I recommend this pro

Janet P.
06/2017
5.0
ceramic tile
  + -1 more
Wish I had known about these guys years ago before a prior retile at a different residence. I had done my online research about bath retile projects and interviewed 4 tile contractors. Rick and Michael Hohensee exceeded my expectations. It was an excellent experience from the first phone call where we discussed the method and materials he uses for waterproofing. Rick came out to check out the job and give me an estimate and we discussed options and details. We had kept in touch by text in the weeks before the project was scheduled, but I was pleasantly surprised when Rick called the day before the job began to confirm arrival time and the parking situation. They were professional, prompt, pleasant, meticulous, and tidy! The surround turned out beautifully and I am very pleased with the quality of their work. I am happily recommending The Tile Guys to family and friends.
Description of Work: Bath surround demo and retile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,655

Christopher B.
05/2017
1.0
ceramic tile
  + -1 more
When Rick Honehnsee came out to look at the job, said he would get me an estimate right away. A week went by and no estimate. So, I called him. He complained that he had just been to my house 2 days ago and said he would have the estimate by the next day. Never did receive the estimate. Had to hire someone else. Considering I am a very polite person, I can only assume that he is not very professional.
Description of Work: I had a new window installed in my kitchen which was smaller than the existing window. I made an appointment with Rick Honehnsee to come out and give me an estimate on Tuesday, May 2, 2017. He was way more than an hour late. He looked at the job, and I showed him the extra tile I had, together with the grout, and the caulk.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from The Tile Guys Oregon LLC
I apologize as I had told you I was unable to fit you in the schedule

Ramon M.
05/2017
5.0
ceramic tile
  + -1 more
It went really well. The Tile Guys were professional, very kind, great at following up, and did an amazing job. They were able to complete the job in a timely manner and their pricing was very reasonable. I would highly recommend them and will definitely use them again for my next tiling project. We recently put our house on the market and received a lot of compliments on the bathroom. Thanks again!
Description of Work: Tiling face of bath tub, completing tiling of bathroom floor and backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

krystie B.
05/2017
5.0
ceramic tile, home remodeling
  + 0 more
I wouldn't hesitate to hire Rick and Michael again. Very friendly & professional, and the quality of work was wonderful. Competitive pricing. We are thrilled with our new bathroom!
Description of Work: Master bath remodel. Large format Tile installed over radiant heating- both bath floor and shower walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy M.
05/2017
5.0
ceramic tile
  + -1 more
I contacted Rick who told me initially the earliest they could get to my project was over a month out. I had been getting the same time frame estimate from other companies I had contacted. Rick called me back later in the day and said he could come by and take a look at my project and give me an estimate. When he arrived for the estimate, he also said he had made some calls and found one of the guys he works with who had a couple days open the following week. We couldn't be more pleased with the tile work and job completion. Everyone arrived on time every day, cleaned up nicely at the end of each day and at the end of the job. As much as the great tile work, I really appreciated Rick's concern and effort to help us get this job done. He went above and beyond to make this job happen for us. I would highly recommend The Tile Guys of Oregon. They are awesome!
Description of Work: I need a tub/shower area tiled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

adam L.
04/2017
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
GREAT! Excellent pricing/value for the work performed.
Description of Work: two bathroom vinyl floors ripped out and install ceramic tile in each

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob G.
03/2017
5.0
ceramic tile
  + -1 more
The Tile Guys were prompt, thorough, professional, and fairly priced for the extensive tile sealing project in our new home. They guarantee their work. Nice! Would definitely hire them again.
Description of Work: Tile sealing (floors, walls, shower, counter tops) in new house, and sink caulking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Melissa M.
02/2017
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
It went wonderful. Michael and I picked out tiles together and talked about what would look best since my tiles were all different colors. He was fast, and most importantly, cleaned up after himself constantly. It looks terrific!
Description of Work: Tear out, and tiling of bathroom flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda V.
02/2017
5.0
ceramic tile, home remodeling
  + 0 more
Very well. He showed up when he said he would be there and finished the job on time. There was very minimal disruption to my household. Everything was left clean. The shower looks beautiful. He did a great job and I would highly recommend The Tile Guys!
Description of Work: He removed a garden tub and tiled in a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paige L.
02/2017
5.0
ceramic tile, flooring contractor, remodeling, marble & granite, home remodeling, handicap equipment
  + 4 more
The Tile Guys Oregon were very straight forward and professional. It was very easy for me to relay my ideas to them in how I wanted the shower to turn out. They did a fabulous job and were very clean and organized in there approach. I'd have no issue at all hiring them again to come back to my home for another install. I am EXTREMELY satisfied with there work and I highly recommend them!
Description of Work: Currently remolding an older home I just purchased. I called the Tile Guys Oregon in to install a handicap accessible ADA shower necessary for my husband in our master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

13500 Sw Pacific Hwy, Portland, OR 97223

https://www.thetileguysoregon.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Home Healthcare - Disability Equipment & Services

FAQ

The Tile Guys Oregon LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Yes, The Tile Guys Oregon LLC offers free project estimates.
No, The Tile Guys Oregon LLC does not offer eco-friendly accreditations.
No, The Tile Guys Oregon LLC does not offer a senior discount.
No, The Tile Guys Oregon LLC does not offer emergency services.
Yes, The Tile Guys Oregon LLC offers warranties.
The Tile Guys Oregon LLC offers the following services: Quality Tile installation of showers, floors, backsplashes, Heated Floors, Mud Shower Pans, Kitchen backsplashes, Counter tops, Shower walls, Bathroom flooring, Living room flooring, Kitchen flooring, Outdoor walkways, Patios, Tub Surrounds, and Fountains
Ask for Details

Contact information

13500 Sw Pacific Hwy, Portland, OR 97223

https://www.thetileguysoregon.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed