The Tile Guys Oregon LLC

Ceramic Tile, Home Healthcare - Disability Equipment & Services

About us

We are a father son operation,and have been in the tile business for over 10 years. We pride ourselves in doing high quality installs for a fair price. Specializing in building exceptional showers, heated floors, and kitchen backsplashes. But anything tile, we are your guys. We are knowledgeable and friendly, taking customer satisfaction very seriously. Feel free to call us with any questions on current or up coming projects that you may have. You can see us and our work on our website, and Facebook! TheTileGuysOregon.com The Tile Guys Oregon LLC Rick and Michael. 503-349-9105 Licensed, bonded and Insured.

Services we offer

Quality Tile installation of showers, floors, backsplashes, Heated Floors, Mud Shower Pans, Kitchen backsplashes, Counter tops, Shower walls, Bathroom flooring, Living room flooring, Kitchen flooring, Outdoor walkways, Patios, Tub Surrounds, and Fountains

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes

Photos of past projects

Reviews

4.845 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
2%
3
2%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 45 reviews

Brent M.
05/2024
3.0
ceramic tile
  + -1 more
We had a badly installed shower floor replaced by the tile guys in October 2018. It was beautiful and appeared well done when complete. They were fast and appeared diligent and skillful during the repair work. 5 years later, we saw the pebble tile floor starting to fail. It began sinking in multiple locations and chipping grout, allowing water to weep between and under the pebble tile causing its substrate to dissolve, causing the tile above it to sink in the dissolved cavity. After hiring another team to demo the shower floor for the second time, we're seeing that substandard practices and materials were contributing to the tile floor failure. Our current repair team still doesn't understand why there was foam installed under the pebble tile waterproofing "fabric layer". Also, the mortar used to attempt to fuse the tile to the fabric never did adhere and the new team was able to easily and cleanly pull the pebble tile and mortar off of the fabric with their fingers.
Description of Work: Replace shower floor badly installed by a previous contractor.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,000

Response from The Tile Guys Oregon LLC
We are very sorry to hear about your shower not lasting for many years after the repair we did. We had informed you that your shower was not built to be an ADA accessible shower and recommend that it be completely rebuilt. You chose to take the less expensive option to repair it and make it usable. I see it extended the life of your shower by six years.

Carole L.
12/2021
5.0
ceramic tile, home remodeling
  + 0 more
Absolutely wonderful! Rick an son Mike Are the absolute best. Prices are reasonable but most importantly they go Above and beyond what is required. All was cleaned up and left in great shape After job finished. Plus guidance through What needed to be done what extremely helpful.
Description of Work: shower remold
Rating CategoryRating out of 5
Yes, I recommend this pro

Howard F.
09/2021
1.0
ceramic tile, home remodeling
  + 0 more
I hired the Tile Guys Oregon to build me a new shower, after our old one had to be partially demolished. They came, gave us a quote, and did the work to create a beautiful looking shower. However, about 3 years later, the shower they built has started to leak into the room next to it, and we've tried reaching out multiple times by email and by phone to see if they can help fix or repair the leak, but have gotten no response over a month. It is unacceptable that we paid thousands of dollars to have them build us a shower that started leaking after a few years, and that they are not responsive at all when asking them to come take a look and troubleshoot the issue. We have now not been able to use the shower for over a month, and are very frustrated and disappointed with our experience.
Description of Work: Build a tile shower

Rating CategoryRating out of 5
responsiveness
1.0

$2,797

Todd Z.
06/2021
5.0
ceramic tile
  + -1 more
Richard and Michael, the Tile Guys, are amazing guys to work with. Great communication, on time and showed up every day to do outstanding tile work. I highly recommend them and, as a Realtor, I will definitely use them again and tell my clients about them.
Description of Work: Ceramic Tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Katri S.
04/2021
5.0
ceramic tile, home remodeling
  + 0 more
The Tiles Guys Oregon are a father and son team who know their stuff. They tore out my old fiberglass insert shower and completely rebuilt and tiled my new large shower. They are easy to work with, reasonable, reliable and do really quality work. Sometimes remodeling can be very stressful but they made it a pleasant experience. I would absolutely recommend them.
Description of Work: Shower remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard A.
03/2021
5.0
ceramic tile, home remodeling
  + 0 more
These guys are fantastic! Can't say enough good things about this Father / Son team. The attention to detail, cleanliness and good spirited nature. They were easy to work with and I would most definitely recommend for any residential remodel or new home tile work.
Description of Work: Whole new custom shower with water pan and tile along with cubby

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Travis B.
02/2021
5.0
ceramic tile, home remodeling
  + 0 more
Rich and Michael are great to work with. This is the second project we have hired them for and they continue to surpass our expectations for quality and budget. They completed the work on time and within our budget. The shower stall came out fantastic and really demonstrated the skill of their craft. Everything was set very well, with clean lines and grout. The bathroom floor also came out great. Would highly recommend for any tile work.
Description of Work: Shower stall, bathroom floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Narwan A.
01/2021
2.0
ceramic tile, home remodeling
  + 0 more
We wanted to hire Oregon Tile Guys to remodel our old shower because they seem to do great work, but of course, we'll never know. They came to our house, were polite, and gave us a reasonable estimate and a timeline for the project. We agreed to the project, chose some tile for the project, and were looking forward to the remodel. Unfortunately, the Tile Guys completely ghosted us. We texted, called, and emailed them multiple times and they never responded. I don't know what happened or if there was an emergency or anything, but it's been a month or more since we last spoke to them and an explanation as to what happened would have been nice. The project was supposed to start this month. Very unprofessional.
Description of Work: Shower remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,000

Response from The Tile Guys Oregon LLC
We had a lot of communication about this job, we gave them a very competitive price for it to be completed. But it always came down to them wanting to haggle and negotiate on every aspect of the job. Including shower doors, plumbing, and even the tile work that we were going to install. From experience when things go down that road it’s best to step away.

ROGER A.
11/2020
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
Excellent, Arrived on time every day. Great Quality. Will use again.
Description of Work: Tiled Bathroom Floor, also stripped to subfloor and leveled

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Rolando F.
09/2020
5.0
ceramic tile
  + -1 more
My new bathroom is awesome! Exactly what I asked for/wanted. Rick and Michael were fantastic! Warm and friendly, on-time, clean, and had super-competitive pricing. They did a great job!
Description of Work: I needed backer-board installed; dry-wall installed, bathroom floor leveled, and tile installed on the walls and floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Gian C.
07/2020
5.0
ceramic tile, marble & granite
  + 0 more
The Tile Guys did an awesome job. Great communication, great work. We’ll hire again and recommend them, our house looks great! Thanks guys!
Description of Work: Two bathrooms (shower and tub) and kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kaycee M.
07/2020
5.0
ceramic tile, home remodeling
  + 0 more
The Tile Guys were AMAZING! The were spot on for price and the time it took to do my job. They went above and beyond most contractors I have worked with to make the process smooth. I would absolutely hire then again as their work was beautiful as well.
Description of Work: Kitchen floor tile and backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Duncan M.
03/2020
5.0
ceramic tile, home remodeling
  + 0 more
Thanks to the Tile Guys Oregon LLc. for a job well done. Rick and Mike a father and son team did a fantastic job on our tile bathroom remodel, and we would highly recommend them to anyone. They were super easy to work with, very polite, personable, arrived every day at stated time, worked with a methodical approach, and cleaned up every day when done, and the workmanship was spot on Would not hesitate to rehire them again. Thank You Rick & Mike for a fantastic experience.
Description of Work: Ceramic Tile, Remodeling - Kitchen & Bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonni C.
12/2019
5.0
ceramic tile, home remodeling
  + 0 more
Wonderful. Our general contractor was way behind schedule but they worked beautifully with him. We wanted a heated floor and a linear drain in the shower. No problem. They went to great effort to make attractive cuts that balanced the room. They were always pleasant and prompt. Their communication was great--I want to work with them as much as possible!
Description of Work: Heated tile for large master bath, updated shower and large closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

Todd H.
09/2019
5.0
ceramic tile, home remodeling
  + 0 more
My husband and I are picky so for us to write a glowing review about Rick and Mike is a testament to their great work. We had our master bathroom remodeled in April and it was a BIG job. They demoed the entire bathroom and installed new tile flooring (heated) and totally rebuilt the shower (neo angle style) that required extreme attention to detail for the glass shower walls and doors to fit correctly. They were great to work with and we always felt comfortable leaving them alone in our house while we were away. The completed project is beautiful and we’ve had many positive compliments about it. If they’re not tired of us, we will gladly have them back for two more projects that we intend to have done.
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from The Tile Guys Oregon LLC
Thank you [Member Name Removed] and [Member Name Removed], your bathroom turned out beautiful. We would never grow tired of you guys it was a pleasure working with you. I’m glad you two like your bathroom. Thank you, The Tile Guys Oregon

Scott F.
09/2019
5.0
ceramic tile, home remodeling
  + 0 more
The Tile Guys did a floor and shower in our master bathroom almost a year ago and we are very happy with the work done, the professionalism, and responsiveness to our questions. I wrote about these guys right after they did the work but wanted to write another review because they just finished replacing a tile that cracked in the shower (I've heard this can happen due to wall or floor settling/shifting) and we are so happy with how Rick and his son responded and took care of the tile. Not a lot of contractors reply to a warranty issue as quickly and professionally as these guys and it says they stand by their work. I highly recommend them for their great work, fair prices, and excellent service!
Description of Work: Tile repair (warranty)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn G.
07/2019
5.0
ceramic tile
  + -1 more
Our tiling project was complex, requiring underfloor heating coils and large 3'x3' porcelain tiles, which are awkward to maneuver. Rick and Michael were great problem solvers, kept the job site clean, and finished on time without sacrificing quality. The final product is beautiful. They're also genuinely good human beings. I highly recommend working with them.
Description of Work: Main Level Floor Tile and Heating Coil Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave S.
05/2019
5.0
ceramic tile
  + -1 more
The Tile Guys are outstanding! They are true craftsmen, and it shows in their work. They are not happy unless the job is perfect. The tiles are absolutely aligned perfectly, and they hand-selected the tiles to make sure the tile pattern looks balanced. We wanted to install a frameless shower, and found out that if the wall is not precisely 90 degrees with the floor, it has gaps. When we installed the shower, it was absolutely perfect to the millimeter! Almost as important as their craftsmanship, the Tile Guys are super easy to work with. They are a small father and son team that really enjoy their work, and it's a pleasure to work with them! They communicate well, and point out problems before they happen. They worked with us to figure out where (and how big) to put a niche, a shower bench, and a soap shelf. Everything came out perfectly! We can't recommend them highly enough! They are truly outstanding!
Description of Work: Master Bathroom Remodel full Tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Cathy S.
04/2019
5.0
ceramic tile
  + -1 more
Love our new floor! We are very satisfied with the quality of their workmanship. Rick and Michael are great guys to work with.
Description of Work: Tile floor installation in a laundry/mud room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Sharon G.
02/2019
5.0
ceramic tile
  + -1 more
The project went great! Rick was quick in providing a quote, they were punctual and professional. The workmanship looks amazing! I would definitely hire them again!
Description of Work: Tiled a shower stall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Scott F.
11/2018
4.0
ceramic tile
  + -1 more
The whole process went very well. Rick was very responsive from my first inquiry, answering an email question, and verifying scheduled days. Not only was I happy about a fair quote but I was very happy with the professional attitude and work that they performed. They were very respectful of the house and friendly with our kids and dog. I would definitely use them again and will recommend to my friends.
Description of Work: Shower and bathroom floor tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chuck C.
10/2018
5.0
ceramic tile, home remodeling
  + 0 more
Awesome. Called when they had an opening and had my tile work done a week and a half ahead of schedule. Came out excellent. Rick and Michael were very professional and friendly to boot. Would hire then in a heartbeat
Description of Work: Shower stall tile install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Barbara B.
09/2018
5.0
ceramic tile
  + -1 more
We had the out to give us a bid. Ultimately we did not choose them, but they were very professional and responsive to our questions and concerns . Their bid was fair and in the ball park with our other bids
Description of Work: Tile installed for 300 square plus feet

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ramona T.
09/2018
5.0
ceramic tile
  + -1 more
Rick and Mike are the best experience for anyone looking to remodel bathtrooms. They did four of our bathrooms, which speaks for itself. Their professionalism is more than outstanding in today's world. You can trust them with anything, because they deliver above and beyond your expectations.
Description of Work: Bathroom tiling, custom showers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Marie C.
09/2018
5.0
ceramic tile, flooring contractor
  + 0 more
The Tile Guys did an excellent job. They were quick to respond, easy to work with, professional, reasonably priced, and cared about the quality of their work. They gave me a card for a discount at a tile supply store in Tigard, which I used and appreciated. There are more photos of their work on their Facebook page. I highly recommend hiring them and will hire them again myself.
Description of Work: Guest bathroom flooring replaced with tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950
    • 1(current)
    • 2

Contact information

13500 Sw Pacific Hwy, Portland, OR 97223

https://www.thetileguysoregon.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Home Healthcare - Disability Equipment & Services

FAQ

The Tile Guys Oregon LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Yes, The Tile Guys Oregon LLC offers free project estimates.
No, The Tile Guys Oregon LLC does not offer eco-friendly accreditations.
No, The Tile Guys Oregon LLC does not offer a senior discount.
No, The Tile Guys Oregon LLC does not offer emergency services.
Yes, The Tile Guys Oregon LLC offers warranties.
The Tile Guys Oregon LLC offers the following services: Quality Tile installation of showers, floors, backsplashes, Heated Floors, Mud Shower Pans, Kitchen backsplashes, Counter tops, Shower walls, Bathroom flooring, Living room flooring, Kitchen flooring, Outdoor walkways, Patios, Tub Surrounds, and Fountains
Ask for Details

Contact information

13500 Sw Pacific Hwy, Portland, OR 97223

https://www.thetileguysoregon.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed