Pacific Crest Plumbing

went very well. They explained what needed to be done, did the job professionally and then explained what I needed to know about the work done.

I called to set up an appointment for a estimate to remodel my half bath. It was scheduled for April 22, 2011. I got a call saying he had an emergency and we needed to reschedule. The appointment was rescheduled for April 29, 2011 at 10:30 a.m. The time of the appointment comes and goes and no Nick . I called and they forgot to put my name in his appointment book from the reschedule time from the last week appointment. She said she would call him and get him to my home. He arrived at 11:21 a.m. I didn't have much time to give to him since I already had other things to do that day. He said he would send me a bid. I got a e-mail from them on May 11, 2011. Saying he was busy but would get me my bid as soon as possible. It is now 06-19-11 and still no bid. I did send them an e-mail a week or 2 ago but I never got a response to that. Very disappointed the how I was treated in this process.

Zak arrived promptly. His professional assessment solved the problem. I highly recommend Pacific Crest Plumbing. We will call them again.

I had a leak in my basement from my cold water intake line to my bathroom sink on the ground floor. When Nick first came over to take a look at the job he warned me that when you repair one spot on an old line it sometimes causes leaks further down the line. That is precisely what happened when Nick, Zack and Rick came over and fixed that leak (squeezing me in before another big job they had). He didn't even charge me for that job but told me he recommended a re-pipe of all the old pipe. The new leak was right above the washer and easily caught in a bucket, unlike the other one that was in the floor boards. But it gave my husband and me time to decide what to do. We didn't get any other estimates because we really liked Nick. So we got the re-pipe. They also replaced the old outside faucet in front and put a new outside line in the back so we don't have to drag hoses to the backyard anymore. I had originally emailed them about the leak and about installing a utility sink in the basement. But once the job turned into a big job I decided to keep things as simple as possible for me. When I came home that day the utility sink was put together and installed. They did that with no extra charge. Plus they gave me Angie's List discounts. (Yes, two!) The 2nd one was because I helped them out by changing the date of the job. I am always home when workmen come, but I felt comfortable giving them a key and called Nick to make sure my dog was doing a-ok.

I hd the usual great and friendly service -- except I got to meet the new plumber on the team, Zak -- who lives up to the wonderful service always provided in the past. Pacific Crest Plumbing is great -- very responsive, reasonably priced, and a strong and professional work ethic. I'll be calling in the future when the drains clog again!

Excellent experience. Best plumber we've ever had. Will definitely call again.

Prompt, professional, cleaned up after the project was finished, didn't seem to mind that my dog kept taking things from his tool box. Even though my project was not an emergency it was scheduled and finished on the day I called. I will use this company again and refer him to friends. So glad to have found Nick and Anna!

I had an appointment with Pacific Crest about 1pm. Their office called about 10am and said he was in the area , could he come over now which I thought was wonderful thereby opening up the rest of my day. Nick arrived within a few minutes and very thoughtfully removed his boots at my front door, went down to the basement to examine the problem area and came back upstairs in a very short time and said the problem was fixed. He tightened up a faucet gasket and said since I had used his company before and appreciated my business there would be no charge. He did explain that with a 1959 house and its aging pipes there could be a problem with that pipe in the future. He was prompt, efficient, and identified the problem immediately. Of course I am not anxious to call a plumber in the near future but am confident that when I do I've got the best to call--Pacific Crest Plumbing.

The office’s customer service was excellent. Nick returned calls promptly, discussed the repair in detail with a guesstimate of charges. He arrived on time, thoroughly explained the repair options and was supportive of our choice to do minor repair rather than a pipe overhaul.

Cleaned and cleaned. No problems. These people have done some extreme plumbing work for us over the past two years. Well done.

Our water heater was about 20 years old and we knew we needed to replace it. I went on Angie's List and saw Pacific Crest plumbing. We'd used the company many years before on a rehab we were doing. We called, got a quote for a new water heater and had it installed within 3 days. Everything went smoothly. Nick, the owner, is trustworthy and fair in pricing. I'd hire him again.

They were extremely efficient and very courteous. They were right on time and I had a good experience. Their prices were comparable to others that I called.

I heard a drip in my wall below my kitchen. Nick and Zack came out the same day and diagnosed an expansion issue. Being extremely cost conscious, Nick discussed my options. And after determining the best option would include putting some insulation in the wall by myself, Nick didn?t even charge me for the trip out. Can?t say enough about how great Pacific Crest Plumbing is!!!

Nick was prompt, courteous and efficient. Highly recommended.

I had several quotes - all pretty close and decided to go with Nick. He was by far the most straight forward honest plumber I met with. He was very conscious of keeping cost down and was flexible on timing (we were getting floors refinished at the same time). Overall a great experience - and Nick is one of the nicest guys you'll meet. Also, Anna in the office is a pleasure to deal with as well.

We had a plumber the day before that completly botched the job and left us without water overnight. We called Pacific Crest Plumbing at about 8AM and by noon Nick and his partner arrived, assessed the situation, left to purchase the parts required for the repair and had us connected by 2:30PM. It was obvious watching these men that they were totally competent plumbers. They were friendly and professional. Parts were $159 and labor was $516.

Very good response time from contact to work completion. Arrived exactly on time, did excellent work and cleaned up after work was done. Will be coming back to do some finish work but is able to fit us in as soon as possible -usually within a day- and is very professional and friendly. Will definitely use them again and refer to friends and family.

The galvanized pipe in our 40-year old house had started to develop pin-hole leaks and we decided to upgrade the plumbing by replacing the galvanized pipe with PEX. We got bids for the whole-house repipe from three licensed, Angie's List-approved contractors. Two of the bids (Pacific Crest's bid and another company) were approximately the same amount and the third bid was almost twice as much. The decision to go with Pacific Crest was easy. When we met with Nick (the owner) when he came out to bid the work, we were impressed with his practical, realistic assessment of the project and recommended approach. He was friendly and very professional. The job was a little tricky because the pipe had to be snaked through a long, narrow crawl-space between two floors and it was also necessary to open up walls to access pipes behind walls in our four bathrooms. Nick completed the project two days early, with no change orders or problems. He minimized the wall openings that were needed to access pipes in walls, and left the job-site very clean. Communication with Nick was great, and he handled everything smoothly with no issues, including getting permits and final approval from the City. We were very satisfied with the work on this project and highly recommend Nick and Pacific Crest Plumbing.

The job went fantastic! I called Anna around 10 am and Nick happen to be in the area and was able to come over within a few hours. This was perfect since he was doing the job for my parents and they needed a working toilet. He was polite and did a perfect job. THANKS! I would recommend Nick to anyone who wants an excellent plumber.

Mr. Deleganes & crew responded in less than 24 hours, arrived on time ready to work, gave a reasonable estimate, went straight to work and then fixed the problem and cleaned up beautifully. the final bill came in at the low end of the estimate I was given. Very professional service I will definitely be recommending Pacific Crest Plumbing.

The job performed by Nick the owner and plumber was done within the time frame we discussed, done with efficiency, attention to detail, and at one part taken apart and redone by Nick because he didn't like the way it turned out (even though it would have worked). Nick is personable and easy to talk to and generous with his time and knowledge. I would highly recommend him for any plumbing job and he will be the one I call in the future.

Nick is a great plumber that really cares about his work and customer satisfaction. I have had him out to my condo on two occasions for repair work as well (water heater, new shower line). The first time he came, he could not perform the work since I needed an insurance adjustor to come out and look at the problem. He was not put out at all by this and said to call when I was ready to have the work done. Nick and Anna went out of their way to connect me with some other contractors and a handyman that they know to get the rest of my job done. Thanks for the great work and giving me the comforting feeling that I am not getting the wool pulled over my eyes. I am very satisfied with the work done and the caring way that they run their business.

He told us that they would arrive between a specific time, but never showed. My mom had to wait around the house for them. They did show up promptly the next day. They were very nice and apologized for not making it the day before. They were very pleasant overall.

The experience was excellent. I think he went out of his way to tell me what to do to save me time before he showed up. He was on a busy schedule, but he was punctual and spent the necessary time.

He was prompt to come out, I called on a Thursday and he came out on a Monday. He was professional and courteous.