Having problems with locks or keys? Our friendly staff is always willing to go the extra mile to make sure your problems are solved! Since 1993, it has been my objective to observe the highest competitive requirements with fair pricing and complete customer satisfaction. 3 employees. No subs. Charges a service call of $75. Give us a call to make an emergency an immediate resolved issue!
Very professional, arrived ahead of schedule and took extra precaution for health and safety reasons.
Description of Work: Re-keyed Two Doors
Rating Category
Rating out of 5
Yes, I recommend this pro
Erin S.
03/2020
5.0
locksmith
+ -1 more
Lance was able to fix the door knob latching mechanism on my front door with out having to replace the entire knob. He arrived on time and did a great job.
Description of Work: Locksmiths
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Steven M.
02/2020
5.0
locksmith
+ -1 more
I provided the locks. Technicians arrived on time. Installed locks quickly. Very professional.
Description of Work: Replace locks
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
SIG-LINDA J.
12/2019
5.0
locksmith
+ -1 more
Excellent! They were here within 3 hrs, completed the work in a timely fashion, cost very reasonable and they were clearly competent. Will definitely us again if the need arises.
Description of Work: Lock re-keyed after keys stolen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Carol K.
11/2019
4.0
locksmith
+ -1 more
Removing the key went great! They came back to do the servicing. The lock is better but does not work perfectly yet .
Description of Work: Our 100 year old door lock needed a broken key removed and servicing.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kellye B.
10/2019
5.0
locksmith
+ -1 more
They were both very nice and super efficient. Lance even helped me over and above the job to drill out the space that had never been done on the storm door so we can finally use this lock properly. I would recommend Metro Lock Service to anyone in Portland who needs this type of service!
Description of Work: Fixing the lock and handle on an old front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda F.
10/2019
5.0
locksmith
+ -1 more
Splendidly! I called Lance and he was able to come out the next. The lock I thought needed to be replaced just needed to be repaired. All four locks were rekeyed and I was given four new keys. Lance was very pleasant and the work was done very quickly. The price was most reasonable. While writing him a check, I noticed his business card also indicated they did property cleaning. As I needed to clean furniture, appliances, and other debris from my Mom's property, I asked him for a rough quote. He walked around and gave me a price. I was very glad to hear they would take everything to a transfer station for sorting and disbursement instead of taking to a landfill. I called him the next day to set up an appointment for the removal.
Description of Work: Lock repair or replacement of 4 locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Kaveh N.
10/2019
5.0
locksmith
+ -1 more
It went very well. Lance showed up on time. Got the job done very quickly and the cost was exactly as quoted. Great service!
Description of Work: Replace 3 locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne P.
09/2019
5.0
locksmith
+ -1 more
Wonderful. Locksmith rekeyed 2 doors/3 locks so now I only need 1 key for the three locks. My life is so much easier. I had been meaning to do this for about a year. And it was so easy with this company.
Description of Work: rekeying locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Eric G.
08/2019
5.0
locksmith
+ -1 more
Really well. They showed up as scheduled, we’re quick, professional and had the job completed in no time. Super happy with Metro and definitely would hire again.
Description of Work: Broken key in lock core.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert L.
08/2019
5.0
locksmith
+ -1 more
Excellent work. Quick, professional, thorough and polite.
Description of Work: Re-keyed two locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Corey H.
07/2019
5.0
locksmith
+ -1 more
Lance answered my call promptly and gave me an idea as to what to expect when it came to price given our needs for deadbolt drillings/installations and a rekeying. He arrived promptly and was extremely professional and pleasant the entire time he was at our home. We would definitely use Metro Lock Services again!
Description of Work: Deadbolt Installations, Rekeying
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Glenna C.
06/2019
5.0
locksmith
+ -1 more
Lance was courteous and professional
Description of Work: Replaced locks/re-keyed two doors and provided several keys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Molly A.
06/2019
5.0
locksmith
+ -1 more
Great, Lance arrived on time and did the work quickly and was a very pleasant guy.
Description of Work: Rekeying of door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Carolyn G.
05/2019
5.0
locksmith
+ -1 more
Lance showed up on time, introduced himself and his co-worker, and provided a business card. We showed him the locks that needed servicing and he got right to work. We had our front door lock adjusted and re-keyed, our garage door re-keyed, our back door re-keyed, and our basement door re-keyed. The price was very reasonable for the work performed and the work was completed in a timely manner. Lance also advised us where we could purchase new mortise locks (and how to install them) for a couple of our older interior locks. We were very pleased with the service and would definitely hire Metro Lock Service again.
Description of Work: Lock adjustment & re-keying locks
Rating Category
Rating out of 5
Yes, I recommend this pro
Casey H.
05/2019
5.0
locksmith
+ -1 more
They are great, fast, on time... Just great service and highly recommended.
Description of Work: Added a deadbolt to a very old door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rob W.
05/2019
5.0
locksmith, doors
+ 0 more
This went extremely well. We needed locks in two houses re-keyed for safety. Lance was amazingly efficient and affordable. We can't say enough about his service. Angie's List showed 590 "A" grades and we're delighted to be # 591.
Description of Work: Re-key locks on two houses
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robert G.
03/2019
5.0
locksmith
+ -1 more
Good experience. Lance was prompt and professional.
Description of Work: Adjust mortise lock, repair deadbolt and adjust striker plate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
JODY H.
02/2019
5.0
locksmith
+ -1 more
Great! I like all aspects of the work. Came within window he told me, and the price was right ($80.00) and included a $10.00 discount because I had reached out to him through Angie's List. Didn't try to pressure me into rekeying the lock, simply got the broken key out and rechecked it before he put the lock back together. A++++ work.
Description of Work: broken key removed from front door lock
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lawrence A W.
02/2019
5.0
locksmith
+ -1 more
A very quick response from Lance, the owner, and he agreed to come out to look at our lock problems. Over the years we've had worked done and we now had four different keys to our five external doors. We wanted to have them back again to one key! Other locksmiths stated we had to replace all of the locks. Lance said not so. He recommended a much lower cost of replacing the lock cylinders. We scheduled a time. He came a little early and completed within his time estimate. I really appreciate how forthright Lance was with his lower cost option.
Description of Work: Update all locks on the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rod N.
01/2019
5.0
locksmith
+ -1 more
Lance was awesome! We have a luxury restroom business and one of our clients got locked in a restroom stall. This was an intense emergency situation and Lance helped walk me through the process of drilling out the lock. Couldn’t have done it without his help. He will be my first call for any issues I may need help with in the future!
Description of Work: Deadbolt lock was broke
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colin F.
11/2018
5.0
locksmith
+ -1 more
Lance was great. He called me after my Request For Bid and gave me some great feedback, including resetting my expectations about what I actually needed. In the end, he saved me quite a bit of money by suggesting that I rekey instead of replace the locks (which is what I thought I needed). He was fast, friendly, and informative. I would definitely hire again. Thanks!
Description of Work: Multiple Lock Rekeying
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
M N.
08/2018
5.0
locksmith
+ -1 more
Very prompt, efficient and patient.
Description of Work: Rekeying of locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Mark C.
08/2018
5.0
locksmith
+ -1 more
Lance returned our call promptly, scheduled our job within a couple of days, and called to re-confirm the appointment before he came out. He showed up right on time, his work was fast, high quality, and less expensive than we were anticipating. I will use Metro again for sure.
Description of Work: Replace front door knob and adjust/tighten strike plate
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Howard H.
07/2018
5.0
locksmith
+ -1 more
Great job! Rekeyed several locks. Adjusted doors to lock more smoothly. On time. Professional. Reasonable cost for the amount of work done. Done right the first time.
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Service Categories
Locksmiths
FAQ
Metro Lock Service is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Metro Lock Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Lock Service offers free project estimates.
Yes, Metro Lock Service offers eco-friendly accreditations.
Yes, Metro Lock Service offers a 10% senior discount.
Yes, Metro Lock Service offers emergency services.
Yes, Metro Lock Service offers warranties.
Metro Lock Service offers the following services: Lock service, lock install, repair, lock outs, key cut, key by code & lock rekeyed.