Metro Lock Service

Locksmiths

About us

Having problems with locks or keys? Our friendly staff is always willing to go the extra mile to make sure your problems are solved! Since 1993, it has been my objective to observe the highest competitive requirements with fair pricing and complete customer satisfaction. 3 employees. No subs. Charges a service call of $75. Give us a call to make an emergency an immediate resolved issue!

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Lock service, lock install, repair, lock outs, key cut, key by code & lock rekeyed.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0654 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 654 reviews

Dylan R.
12/2022
5.0
locksmith
  + -1 more
This was great! I got a message with a phone number to call within minutes of asking for a quote. Lance was able to fit me in between other appointments, so I had same-day service. Highly professional and fast. He clearly knew what he was doing with the deadbolt, door and knobs. Reasonable price. Highly recommend!
Description of Work: Fix a door knob, adjust a deadbolt, rekeying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Barbara C.
08/2022
5.0
locksmith
  + -1 more
I have used Metro Lock Services several times and wouldn’t think of using anyone else but Lance and Metro Lock. Lance is always responsive, prompt, professional and efficient plus his fees are very reasonable. I highly recommend Metro Lock Services. Five stars all the way!
Description of Work: Repair of lock and keys made

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

THERESA F.
07/2022
5.0
locksmith
  + -1 more
I left a voicemail with Metro at about 7am. Approx an hour later I received a call back. An hour after that, the work was completed. Lance arrived promptly, wore a mask at my request, worked efficiently, had the necessary replacement parts on his truck, and was on his way very quickly. I'm happy to know about Metro now, and their skilled locksmith Lance.
Description of Work: Lock replacement on sliding patio doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Metro Lock Service
Thank you.

Kate L.
03/2022
5.0
locksmith
  + -1 more
They got here fast, even fixed a couple of door issues, and a fair price
Description of Work: house rekeyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Luke S.
08/2021
5.0
handyman service, locksmith, doors
  + 1 more
Left a message and Lance got back to me in 5 minutes, came over in around an hour, and finished changing the locks before I finished asking if I could watch. He knew the tools to use and how to use em, conducts business in an efficient and pleasant manner, and answered all my questions. Sure, I could have saved a buck by spending a couple hours figuring out how to do it myself, but we're talking about getting locks changed here. Security isn't really the place for DIY, in my opinion. I consider it a great deal and I'll be calling again for all my lock needs.
Description of Work: 2 Locks needed changing on one door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary F.
07/2021
5.0
handyman service, locksmith, doors
  + 1 more
Called and Vance came the next day. Was on time. Fixed all three doors. The locks all work well now.
Description of Work: Fixed three door locks in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Karen D.
06/2021
5.0
handyman service, locksmith
  + 0 more
Thanks, Lance! I had a different locksmith out earlier in the day for another service and when I asked for the keys to be copied, they told me to go to the store. If I could have done that, I would have! One call to Lance and he was off like lightning to my office and cut the keys right there. I'll never call another locksmith again!
Description of Work: Key Copies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Christopher R.
05/2021
5.0
handyman service, locksmith, doors
  + 1 more
These guys were here on schedule, on time, and made quick work of the task at hand. Only took about 15 minutes. The work they did was absolutely perfect! I am so happy with the new door handles and the re-keying. Previous door handles were so hard to turn to get the doors open, they not only put in high quality handles, they fixed the alignment of the latches so there is no resistances. A very high quality job. I will call them next time I need any locksmith work done.
Description of Work: Replace door handles on 4 exterior doors, re-key the locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

David W.
03/2021
5.0
locksmith
  + -1 more
Lance was on time, affordable, and super efficient. I'd definitely recommend him to others!
Description of Work: Locksmiths
Rating CategoryRating out of 5
Yes, I recommend this pro

Courtney C.
10/2020
5.0
locksmith
  + -1 more
It was great. He was super clear on what the pricing was and what he was working on. It was cheaper that what I thought it would be. He wore a mask while he worked and was conscientious of COVID-19, which was great.
Description of Work: I needed locks changed on five doors in our house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Teri J.
10/2020
5.0
locksmith, doors
  + 0 more
Lance called me back as soon as I made the referral and was out to complete the repair within 2 hours leaving me with peace of mind that the door to the garage could be locked again.
Description of Work: Repair of door handle
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick G.
09/2020
5.0
doors
  + -1 more
Lance replied quickly came out and removed old deadbolt. Helped with another door too. Seeking replacement parts and has been very prompt and professional in his follow up.
Description of Work: Broken lock rear door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ben W.
09/2020
5.0
locksmith
  + -1 more
Lance was awesome - super thorough, thoughtful and made sure to clean up any little mess that was created. Took the time to discuss everything with me in detail and then get it done well. Much appreciated!
Description of Work: Install deadbolt, rekey locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Kaitlin G.
09/2020
5.0
locksmith
  + -1 more
Fast and super efficient. We were locked out of our house as a lock had failed and despite being the end of the work day Lance arrived quickly sorted out the problem. Highly recommend
Description of Work: Locksmiths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SUE V.
09/2020
5.0
locksmith
  + -1 more
Great -- we found new parts, but they were slightly shorter. Metro chiseled out the door panel slightly and fixed both of them. Done in an hour!
Description of Work: Repair vintage doorknobs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Roberta G.
08/2020
5.0
locksmith, doors
  + 0 more
fine - he was knowledgable and quick
Description of Work: Unlocked a door to the outside that wouldn't unlock, adjusted several other locks on doors in the house that were malfunctioning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Janie G.
08/2020
5.0
locksmith, doors
  + 0 more
Lance, the owner, responded immediately. He fixed my broken door/deadbolt quickly, efficiently, and perfectly. Would ABSOLUTELY recommend them!
Description of Work: Broken deadbolt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Michael C.
08/2020
5.0
doors
  + -1 more
Responded to initial inquiry quickly, was on time for appointment, completed work quickly and was pleasant and friendly to work with. Would definitely work with them again!
Description of Work: change four locks at single family residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Brian J.
07/2020
5.0
locksmith, doors
  + 0 more
He installed a Schlage Touch deadlock and a door handle. He did the job quickly and professionally. A bit grumpy/crochety, but did a nice job.
Description of Work: Lock instalation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Courtney L.
07/2020
5.0
doors
  + -1 more
Lance was able to provide same day service! He was reasonably priced, clean and installed my deadbolt lock so fast! He was also wearing a wonderful dog bone mask that his wife made him which I really appreciated. I would definitely recommend Metro to my friends that needed any Locksmith services.
Description of Work: Install New Deadbolt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Priya S.
07/2020
5.0
locksmith
  + -1 more
Professional and timely service as scheduled! They also came back for one follow-up item, which was promptly addressed.
Description of Work: Rekey locks
Rating CategoryRating out of 5
Yes, I recommend this pro

Stacy Y.
06/2020
5.0
locksmith
  + -1 more
Prompt call back, quick and great service and was able to complete the job the same day.
Description of Work: Fix outdoor latches and install additional door locks
Rating CategoryRating out of 5
Yes, I recommend this pro

James S.
06/2020
5.0
locksmith
  + -1 more
They were very quick and professional. Definitely would hire again.
Description of Work: rekey lock
Rating CategoryRating out of 5
Yes, I recommend this pro

Bernard K.
05/2020
5.0
locksmith
  + -1 more
Very smoothly! Lance was superb. Good personality and obviously very knowledgeable about locks, especially the three point finicky Andersen door locks. It was driving me nuts that I could not get the system properly aligned. Also a very prompt response to my initial query on Angies List. Within minutes he called back. Will definitely use him again for any lock issues.
Description of Work: door alignment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Elizabeth B.
05/2020
5.0
locksmith
  + -1 more
Showed up on time. Did work quickly and with no mess. Would recommend.
Description of Work: rekeying of locks
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

PO Box 13681, Portland, OR 97213

http://www.metroservicespdx.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
195131
Trade License Locale
OR
Trade License Authority
Oregon Construction Contractors Board
Trade License Expiration
10/03/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Metro Lock Service is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Metro Lock Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Lock Service offers free project estimates.
Yes, Metro Lock Service offers eco-friendly accreditations.
Yes, Metro Lock Service offers a 10% senior discount.
Yes, Metro Lock Service offers emergency services.
Yes, Metro Lock Service offers warranties.
Metro Lock Service offers the following services: Lock service, lock install, repair, lock outs, key cut, key by code & lock rekeyed.

Contact information

PO Box 13681, Portland, OR 97213

http://www.metroservicespdx.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day