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Macadam Floor And Design

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Macadam Floor & Design has been a local industry leader for over 35 years, offering extensive knowledge, professionalism and quality service from “start to finish” for our customers. We take tremendous pride in having one of the largest product selections and most comfortable design centers in the Northwest, allowing us to offer worry free, one stop shopping to our customers. Macadam Floor & Design is one of the Northwest’s largest flooring companies. This enables us to negotiate the lowest industry prices, which we pass on to our customers. At Macadam Floor & Design, our goal is building long lasting relationships with our customers by offering professional, knowledgeable, detailed, quality service at competitive prices.

Business highlights

39 years of trusted experience

Services we offer

New construction builders, commercial contractors, remodelers, restoration companies, property management, home owners, carpet, tile, ceramic and porcelain, wood, sand, finish, laminate flooring, natural stone, granite, marble, slate, travertine & deco tiles.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

25%



Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8571 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 551-571 of 571 reviews

JENNIFER W.
06/2016
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor, interior designers, plumbing
  + 4 more
See above for details.
Description of Work: Darby Sargent guided us through the task of picking out all of the solid surfaces and hardware needed for out new home. We met in the design studio for new home buyers for Garrette Homes. In a 4 hour appt we picked hardwood floors, tile, carpet, cabinets, light fixtures and plumbing hardware. She was amazing.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Macadam Floor And Design
[Member Name Removed], We would like to say how thankful we are for each feedback. We read all reviews very carefully making sure our customers are getting the best possible experience working in our Design Centers. Darby is very glad she was able to assist you in selecting all finishing materials for the new house. We wish you well and hope you are happy in your new beautiful home. Come back to see us here at Macadam Floor and Design some time in the future.

Amy J.
06/2016
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Place laminate over hardwood floors that had been under the carpet. I had a major company scheduled to do this. When they tore out the carpet the hardwood had too much moisture in it. The other company was no help and would proceed until it was fixed. I called around places for months then found Macadams Flooring. They came out quickly provided and easy simple resolution and quote. As soon as the laminate came in they installed it within the week. Friendly people. Great service. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from Macadam Floor And Design
[Member Name Removed] Thank you for taking a time to write a feedback about your experience working with Macadam Floor and Design on your flooring project. We know very well how unpredictably difficult it can be and it is our goal to be able to fix any arising issue during remodeling process and make it as smooth as possible without loosing a quality. Thank you for bringing your business to Macadam Floor and Design and we would love to assist you in the future.

Emili H.
05/2016
2.0
flooring contractor
  + -1 more
unknown
Description of Work: I was looking for a particular color of Caesarstone. I thought I needed approximately 30 sq ft. I was told they couldn't sell that small of a piece, but would have to sell the whole slab. Macadam referred me to Galaxy for remnant. Later I learned I would need a whole slab. Galaxy quoted $3400. | |Because, I would need a full slab, I went back to Macadam, as I preferred to keep my business local. Their quote was $4600. Would I mentioned that was over a thousand dollars more than Galaxy, the guy stated "well, we really don't recommend Galaxy. Their work has really gone downhill." I reminded him that he was the one who referred me to Galaxy to begin with!! | |I ended up going back to Galaxy and got an extra $500 off for sitting in an hr long sales pitch by a neighboring company. All told, I paid $2,900 for Caesarstone instead of $4,600 at Macadam. My work with Galaxynwas seamless. |

Rating CategoryRating out of 5
value
1.0
professionalism
3.0


P. Sydney H.
03/2016
4.0
countertops, flooring contractor, home remodeling
  + 1 more
unknown
Description of Work: Workers arrived promptly and worked well.They did not put everything back in place, and they did not install the wooden register covers that I expected. I also learned from another customer that the prices are negotiable and that I paid (she thought) too much. I wanted a bid on kitchen counters. A woman was sent out to measure, but I never received a bid. I hired someone else for that job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Response from Macadam Floor And Design
[Member Name Removed] Thank you very much for your time writing a note about your experience at Macadam Floor and Design. We take it very seriously and read every review, to ensure our customers are happy with the service provided. We do apologize if not expectations were met and we take all concerns and complaints into consideration to prevent these issues from happening in the future. Thank you for your feedback.

Patricia R.
01/2016
4.0
flooring contractor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Macadam Floor And Design
[Member Name Removed], Thank you for your ratings. We hope you are happy with the service provided. Please come see us at Macadam Floor and Design again.

Robert G.
01/2016
1.0
flooring contractor
  + -1 more
unknown
Description of Work: Contacted them by e-mail and subsequently by phone and was ignored. If this was an omen of their commitment to their service, they did us a favor. Chose The Floor Store for our project.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Macadam Floor And Design
[Member Name Removed]- My sincere apology for you not receiving a call back from our company. We try very hard to provide excellent customer service to every single client that contacts us. I will do further research to find out what happened and I will do everything in my power to not let this happen again. If you ever need anything flooring or countertops related, please contact me directly and I will make sure that you are provided with the customer service you deserve. Anthony Ivelia Owner 503-246-9800

Jerry H.
12/2015
5.0
flooring contractor, plumbing
  + 0 more
unknown
Description of Work: They supplied and installed vinyl flooring. Our contractor recommended them and we could see why. They showed up on time, installed the floor quickly and well and cleaned up after they were done. Good experience!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jutta D.
11/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: "Excellent service from sales person! Installation needed careful checking and installer had to come back a couple of times. I would use this company again."
Rating CategoryRating out of 5
Yes, I recommend this pro

Kris B.
09/2015
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Floor tile, shower tile, backsplash in two bathrooms and the kitchen, fireplace surround tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$20,000

Bryan D.
08/2015
4.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Re-carpeted single bedroom in the basement. They provided a quick quote and gave multiple levels of carpeting options. There were a few miscommunications that slowed down the actual installation process. Carpet looks great. Installation punctuality was great. Price was median. Professionalism was okay, but did leave lots of little carpet threads behind.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Jane G.
08/2015
4.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Jean C.
07/2015
5.0
countertops
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah H.
06/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: I was checking availability as well as prices in Portland compared to Newberg. Macadam Floor and Design had a wonderful selection both to order and in stock and their sales personnel were fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Peter B.
07/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: From beginning to end the process went very well and smooth. |The sales person in the beginning understood what we were looking for and brought us samples. The measurement person was on time and professional.The installation was on time and well done. We are happy so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Marcel D.
07/2014
2.0
carpet installation
  + -1 more
.
Description of Work: Description Of Work: I contacted Macadam Floor and Design and received a quick response in regard to having our flooring replaced. The measuring process was excellent and prompt. However the first gentleman I worked with (Rick, awesome!) was scheduled for some time off and turned our project over to someone else. He was not, shall we say, as engaged as he should have been with us. After consulting with him in the store about what we were looking for he was slow in response to two phone messages I had left. (He admitted to not having listened to my first message where I specifically mentioned we needed to hear back from him by a specific time) We never even got a quote for the 1000 square feet of flooring we wanted as we found out later that the product was not even available any longer. I would recommend working with Rick if you went with this company.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
1.0


Melanie M.
07/2014
5.0
ceramic tile, flooring contractor, remodeling, home remodeling
  + 2 more
.
Description of Work: Two bathroom remodels and new kitchen tile floor. The Macadam designer helped me pick out the best products for the jobs. Our remodeled bathrooms and kitchen floor are beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
07/2014
5.0
carpet installation, flooring contractor
  + 0 more
Great work. Carpet looks great.
Description of Work: Replaced family room carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

JESSICA J.
06/2014
2.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Our contractor used Macadam for carpet, marmoleum, and tile work on a whole house remodel. All our problems with them were related to installation. Their installers "accidentally" tore out a vintage tile floor, installed the wrong color of marmoleum in the kitchen, dripped a dinner plate size pool of varnish onto newly installed carpet and did a substandard grouting and caulking job on the shower tile. They fixed most of this, with the exception of the showers. The installer they sent to fix it spoke so little English that we weren't able to communicate with him. All of the problems put us behind schedule.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$20,000

Lisa D.
06/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: We got some flooring estimates from them. We have not proceeded with our projects but felt they were experienced and their prices were competative. We will likely use them when we are ready to proceed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa G.
04/2014
5.0
carpet installation, ceramic tile, countertops, flooring contractor, hardwood floor, marble & granite
  + 4 more
.
Description of Work: Macadam Floor replaced the laundry room floor & counter tops, the powder room counter top and the living room and dining room carpet with hardwood flooring. The marble tile around the fireplace was also replaced. The designer, Brenda Esser was very helpful and had great ideas. The project foreman, Ryan, is/was incredible and made all parts of the job come together. He is worth his weight in gold. The hardwood flooring team were perfectionists and you cannot tell where the old hardwood ended and the new begins. The tile work is beautiful. The entire process took a bit longer than anticipated but that was almost entirely my fault as I made some changes. The other problem was that the quartz for one of the countertops wasn't available so I had to rethink the choice. In all they were professional, helpful and very trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Jim P.
09/2012
2.0
flooring contractor
  + -1 more
poorly
Description of Work: we had both hardwood floors and carpet installed by Macadam. The hardwood floors were okay but the carpet was late, installed by a sub contractor. His work order did not have the same instructions our salesman had promised us. He carpeted over a heat vent, seriously he covered a heat vent with carpet. When we asked him to fix it he cut a hole in the carpet but now we can't find the vent cover. A pathetic job with a smooth sales man.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$7,000

Contact information

6655 S Macadam Ave, Portland, OR 97239

http://www.macadamfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Countertops and Backsplashes,
Ceramic Tile,
Interior Design and Decorating,
Marble and Granite,
Kitchen and Bath Remodeling,
General Remodeling,
Architects,
Fireplaces,
Window Treatments

FAQ

Macadam Floor And Design is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 5:00 PM

Macadam Floor And Design accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Macadam Floor And Design offers free project estimates.
Yes, Macadam Floor And Design offers eco-friendly accreditations.
No, Macadam Floor And Design does not offer a senior discount.
No, Macadam Floor And Design does not offer emergency services.
Yes, Macadam Floor And Design offers warranties.
Macadam Floor And Design offers the following services: New construction builders, commercial contractors, remodelers, restoration companies, property management, home owners, carpet, tile, ceramic and porcelain, wood, sand, finish, laminate flooring, natural stone, granite, marble, slate, travertine & deco tiles.

Contact information

6655 S Macadam Ave, Portland, OR 97239

http://www.macadamfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM