Master Sweep is a full service chimney company. Servicing the entire Portland Metro area for over 12 years. My Construction Contractors Board license # is 147440.
Ask about our Angie's List discount.
They originally came over to do a routine chimney sweep, but after examining the pellet stove, they recommend some much needed improvements. They came back within a week a replaced the steel liner, top plate etc. and did a fantastic job; not only in the installation, but also the cleaning of the chimney and dryer vent. These guys are awesome, thorough and go the extra mile to make sure everything is to your satisfaction. I highly recommend their services.
Description of Work: They installed a 4" steel liner new black breeching; top plate, storm collar. They also installed sheet metal screws for dryer vent at no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,240
Erin C.
04/2012
5.0
chimney sweep
+ -1 more
it went really well the guys were very friendly and gave a hard copy of the inspection, covered my carpets and removed their shoes. it was over in a second!
Description of Work: Arrived on time, were clean, quick and professional, in and out in under 30 minutes!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ART A.
03/2012
4.0
chimney repair
+ -1 more
Master Sweep came to our house to assess water coming down the chimney and wall adjacent to it. I liked their explanation and price so that is why I chose them. Their punctuality was an issue, however the price was right. They tuck-pointed the chimney, replaced the flashing and painted the chimney. The job took about 2 months to complete. The most important element of all of this is that the repairs worked.
Description of Work: I used Master Sweep for Chimney Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
ROBIN S.
03/2012
5.0
chimney sweep
+ -1 more
They provided the service I paid for through an Angies List Big Deal; they were timely and professional. The quality of work for the actual service was good, however cleanup could be a little better. Since soot and ash are very dusty, I would have appreciated wiping down the wood stove surface afterwards as well as vacuum an area of the carpet that had very light black soot remnants which I noticed after they left. It vacuumed right up but I would have appreciated that they did this during their cleanup. Overall though the rest of the job was well done.
Description of Work: Cleaned out soot from my chimney.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
margaret R.
03/2012
3.0
chimney sweep
+ -1 more
They were punctual and very professional. One guy came in the house and did a great job. Another guy came out and cleaned the wrong flue. They did not offer to come back and clean the right flue. My husband went out and cleaned it himself instead. We will not be using them again in the future.
Description of Work: They cleaned my chimney.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$97
Rick C.
03/2012
5.0
chimney sweep, chimney caps, chimney repair
+ 1 more
When I originally called to schedule the appointment, they were extremely busy, but they were very accommodating and were able to squeeze me in. They were very courteous and professional. The customer service seemed to be number one.
Description of Work: I had originally purchased a Big Deal for their chimney sweep services, but when he came out, he said I didn't actually need the service. Instead, he gave me a free estimate on installing a stainless cap and weather protection for the brick.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brent A.
03/2012
4.0
chimney sweep, dryer vent cleaning
+ 0 more
The dryer duct cleaner did a great job but the machine he used rubbed the paint off the wall behind the dryer (not a huge deal, who looks back there anyway?) . The Chimney sweep was through, although didn't fill out the inspection report and left soot everywhere he went, including the wash room where he assisted the dryer duct cleaner. So I'm giving them an "A" for Price, Quality, Responsiveness, and a C for Professionalism for the paint and the soot.
Description of Work: This was an Angies List special $145.00 we got the dryer ducting and chimney cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$145
Larry C.
03/2012
1.0
dryer vent cleaning
+ -1 more
Called for dryer vent cleaning. They came out and found we needed vent work (I agree). A quote was promised by the next day, 2/10/12. After not receiving the quote, I emailed them a week later, but still no quote as of 3/1/12. Not recommended.
Description of Work: None, unfortunately.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Richard M.
02/2012
5.0
chimney sweep
+ -1 more
They cleaned my fire place and chimney. They came when they said they were going to be here. They were efficient and got the job done. I probably use them again.
Description of Work: I used Master Sweep for chimney cleaning couple of months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathryn R.
02/2012
5.0
chimney sweep
+ -1 more
There was not a speck of dirt in the house. It was very pleasant.
Description of Work: They did the work as we desired. They cleaned and inspected the chimney. They were very thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
MARY S.
02/2012
5.0
chimney sweep, chimney caps, fireplaces
+ 1 more
.After buying the "Big Deal" coupon, I called immediately to make an appointment. The company was scheduling a few weeks out because they were busy, and was trying to save time by organizing service calls by geographical area (which seemed smart to me). The chimney sweeps arrived on time, and after a few minutes looking at the roof, told me my chimney was sound and did not need any repairs. I did need a chimney cap, and I had intended to install one long ago, so when they offered to install one for $125 (in addition to the $99 for the sweeping), I gave my OK. That seemed a very fair price. They noted that my chimney had significant buildup, but said nothing more than the usual sweep was necessary. The chimney sweeping and installation of the cap were done in less than an hour, and no trace of ash or dirt was left behind. The chimney cap looks great. I couldn't be happier.
Description of Work: Chimney examined and swept; chimney cap installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$224
MC S.
02/2012
1.0
chimney sweep, dryer vent cleaning
+ 0 more
Do not use Master Sweep. They don't show up for appointments and don't return phone calls.
Description of Work: On January 29, 2012 I used a coupon for $149.00 for a chimney sweep and dryer vent cleaning. I called Jason Doran and made an appointment for Friday, February 17, 2012, for him to arrive between noon and 4:00 PM. On February 15, 2012 I called asking if he could make the time after 2:00PM. On February 16, 2012 Jason returned my call and advised he would make my appointment the last of the day on February 17th, between 2:00 - 4:00 PM. By 5:00 PM on the 17th he had not yet arrived. I phoned, got his voicemail. and left a message. On Monday, February 20, 2012 I again called Jason's number and left another message at 12:45. At approximately 4:15 PM I received a call from a female saying Jason was busy and would like to reschedule. He had been "tied up on Friday". I told the female I would have to check my calendar and would call her back. She said fine and would be available to set up my new appointment. I tried calling at 4:30, got only the voicemail, left another message. So far I've been treated in a very unprofessional manner, have nothing to show for my money, don't know if I will ever get my chimney cleaned and have no idea how to get a refund. DO NOT USE MASTER SWEEP. This is my first transaction with Angie's List and I am not at all happy, to say the least. I was under the impression that firms listed were professional and above board. Certainly not Master Sweep. How do I get my money back? Should I trust another Angie's List firm?
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$149
JUDITH L.
02/2012
4.0
chimney sweep, chimney caps
+ 0 more
They were fine and put a chimney cap on. There was one little thing he was supposed to come back and take care of and he never did. They were good. I would recommend them.
Description of Work: They thoroughly cleaned the chimney so we could burn fire in the fireplace.
Jason and his associate arrived early. Without being asked, they removed their shoes. .They got to work right away. Jason fixed our damper at no extra charge, swept the chimney, inspected the roof, and recommended a cap, which we purchased for an additional $150. Then he spent an extra 20 minutes showing us how to build a good fire since we hadn't had one for years (because our damper was broken). He gave tips on how to avoid a back draft which used to blow smoke into the house. He even went outside, in the rain and mud, dug through a pile of old wood, broke it into the right size, and brought it in to build the fire. Meanwhile, the other dude cleaned our dryer vent. Had we known how much of a difference this makes, we would have had it done years ago. The time to dry clothes and towels with a clean vent was literally cut in HALF. It's just amazing. He said at some point we should get a new vent hose that leads from the dryer to the outside of the house. I was impressed that he didn't try to sell us something we could live without for now. He was just honest and said it could wait, but said the chimney cap was important to avoid getting moisture in the chimney and roof area around the chimney. He could see deterioration already and said we needed the cap to stop further damage. So that's about it. We would definitely hire them again and recommend them to a friend. Without Angie's List, we wouldn't have found them.
Description of Work: They had a special for $150 for a dryer vent cleaning and chimney sweep. We also purchased a chimney cap that they installed for an additional $150.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
William K.
02/2012
5.0
chimney sweep, dryer vent cleaning
+ 0 more
The work was done quickly and thoroughly. They had helpful advice for chimney maintenance and were friendly and professional.
Description of Work: They did a chimney sweep, vacuumed out my wood stove and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$80
joan K.
02/2012
5.0
chimney sweep, dryer vent cleaning
+ 0 more
Jason responded to an e-mail very quickly and was available to do the work within a few days. He called 30 min. before arrival, arrived punctually with 1 employee, worked quickly and thoroughly, left no mess. Observed and explained a moisture problem with the brickwork of my chimney, which I will likely have him address this summer.
Description of Work: Dryer vent cleaning, chimney cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Victor G.
01/2012
5.0
chimney sweep
+ -1 more
They were fantastic. They actually showed up on time and they charged what they had estimated. Everything went really well. They were here on time and they did everything they said they would do. They were very informative and very professional. When I first scheduled the appointment they kind of gave me a range as to what the price would be and they came in right at the price.
Description of Work: I used the services of Master Sweep for chimney sweeping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$444
DONNA E.
01/2012
5.0
chimney caps
+ -1 more
Used Angie's list to locate chimney service company, called and got an inspection date and probable cost range. They came out, checked site, made recommendations. An appointment was made by their office staff for the work to be done. This company was punctual.
Description of Work: Installed rain cap and inspected chimney for soundness.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Carol S.
01/2012
5.0
chimney sweep
+ -1 more
See the previous paragraph for my evaluation of Master Sweep. Great job; Jason and his partner know their trade; am very happy to recommend Master Sweep.
Description of Work: Jason and his partner cleaned my 20 year old chimney that had not ever been cleaned. Jason and his partner arrived at my house promptly and did an inspection, cleaned my chimney and completed the job quickly and very professionally. Jason was respectful of my family room where the fireplace is in that after he cleaned the chimney he was careful to clean up the area where he worked. While Jason was cleaning my chimney, his partner worked on cleaning my clothes dryer vents which had never been cleaned. He did a fantastic job. Jason also offered tips on how to keep my chimney clean and told me what would probably need to be replaced sometime in the next 5 years. I appreciated the fact he didn't try to sell me something I didn't need right away. Master sweep is a professional company from start to finish. Very glad I selected Master Sweep for their service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Judi W.
01/2012
5.0
chimney sweep
+ -1 more
The service went well overall. We would use Master Sweep again.
Description of Work: We had the chimney done by Master Sweep. We chose the company because it was local and had a coupon. He came out to do chimney sweeping but we did not need chimney sweeping at the time. The chimney man put three chimney caps on our chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Noel J.
01/2012
5.0
chimney sweep
+ -1 more
Prompt, clean and quick. That is the service that Master Sweep delivered. I used an Angie's List deal and it was great value.
Description of Work: Sweep 2 chimneys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Heather C.
01/2012
5.0
chimney sweep
+ -1 more
I feel they were really informed and helpful. They made some recommendations for repair also. However, we did have a little trouble getting in touch with them a couple times. I would still consider using this company again in the future due to my overall experience with them.
Description of Work: They cleaned and inspected the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Erin M.
01/2012
5.0
chimney sweep, chimney repair
+ 0 more
I used the deal that I got from Angie’s list. The job they did went really well. They were on time. They worked with the estimate that they gave me. They did a good job. The chimney sweep costed me $99 which was the deal that I got from Angie’s list and then the follow up work was about $400. I will use their services again in the future if I need to.
Description of Work: I used Master Sweep. I last used their services two months ago. They did the chimney cleaning. I also had them install a flue system because I had a wood stone that I have removed. I had the chimney sweep done earlier in 2011 and then they did the follow up work within the last three months or so.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Sam L.
01/2012
5.0
chimney sweep
+ -1 more
They were able to come within a week of calling for service (which exceeded my expectation for this time of year). They showed up early and were very thorough cleaning the wood stove and chimney and doing the safety inspection. Jason recommended a future schedule for cleaning and some maintenance that I would need at the next cleaning and a firm quote for the job in 3 years. Overall a very good experience.
Description of Work: They cleaned the wood stove and flue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
CYNTHIA P.
01/2012
5.0
chimney sweep
+ -1 more
The cleaner showed up on time. We had an emergency during that time so a friend let him in the house to clean the chimney. Our friend was told that it really needed to be cleaned. There was an Angie's List Special so we wound up paying about $50 less that it normally would have cost and the house was very clean when we came home. The wood stove has worked very well since being cleaned.
Description of Work: We hired Master Sweep to clean out the chimney of our 26-year-old wood stove (which had never been cleaned before); and, which we use in the winter-time approx. 4 times per week.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Dryer Vent Cleaning,
Masonry,
Landscaping,
Roofing,
Gutters,
Garage Doors,
Gas Logs
FAQ
Master Sweep is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 3:30 PM
Tuesday: 7:30 AM - 3:30 PM
Wednesday: 7:30 AM - 3:30 PM
Thursday: 7:30 AM - 3:30 PM
Friday: 7:30 AM - 3:30 PM
Master Sweep accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Master Sweep offers free project estimates.
No, Master Sweep does not offer eco-friendly accreditations.
No, Master Sweep does not offer a senior discount.
No, Master Sweep does not offer emergency services.
Yes, Master Sweep offers warranties.
Master Sweep offers the following services: Chimney cleanings, repairs, inspections, caps, damper installations, relinings, waterproofing, wood and pellet & flashing repair.