Legacy Glass

Auto Glass, Windows, Glass and Mirrors,

About us

We are your local independent glass professional, proudly serving the entire Portland Metro area for over 35 years. We are a second generation family owned and operated business, and we have the most professional, experienced and meticulous technicians in the industry. We Install One Way. The Right Way! Please give us a call. We come to you. Additional DBAs - Oregon City Glass Inc, Formerly Glass Doctor. Award winning.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Auto glass.

Services we don't offer

Locksmith & cabinet making.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
11%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 112 reviews

Debra M.
06/2010
5.0
auto glass
  + -1 more
It worked out great. The quality was good. There were no complaints. They were here on time.
Description of Work: They replaced a windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Legacy Glass
Great! Glad to hear things went as expected. Thanks for the great review!

JODI Y.
06/2010
5.0
auto glass
  + -1 more
It was great. They came here and replaced it. There were no leaks and no problems. The product was what they said it was.
Description of Work: They replaced my windshield.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FRANKI K.
06/2010
5.0
auto glass
  + -1 more
They came and replaced the window while my husband was here. It was fine.
Description of Work: They replaced the windshield in my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GEORGIA T.
06/2010
5.0
auto glass
  + -1 more
It was fine. I drove in off of the street. They were able to get me in immediately and take care of it without a long delay. They fit me in-between another job they were doing. It worked out very satisfactorily.
Description of Work: They fixed a chip in a windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin M.
06/2010
5.0
replacement windows
  + -1 more
It was good. They were on time. They did the work properly.
Description of Work: The replaced a window in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

ROMA B.
06/2010
5.0
replacement windows
  + -1 more
They are doing fine. The new windows are not leaking. I am satisfied.
Description of Work: They replaced some windows because they had lost their seal.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Legacy Glass
Great! Glad to hear your glass units are performing as designed. Thank you for posting a report

LEANN K.
06/2010
5.0
replacement windows, auto glass
  + 0 more
It was great. They came right out. They always do a great job. We have always used them.
Description of Work: I had them come out to fix a china hutch. One of the movers stuck a knee though our hutch. They came out and were able to get me a side window for my china hutch. They also repaired a windshield.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Legacy Glass
Thank you for posting a positive report, we LOVE return customers and referrals.

MINDA H.
06/2010
5.0
auto glass
  + -1 more
It turned out fine. They let me use their van to get to work.
Description of Work: They replaced a window in my car.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0

Yes, I recommend this pro

Response from Legacy Glass
.

JOHN R.
06/2010
5.0
glass repair, replacement windows, auto glass
  + 1 more
They did a good job for us. They have a good reputation. I learned about them through another contractor.
Description of Work: They built a home theatre window. They also replaced a windshield in our vehicle and made a glass table top for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Legacy Glass
Thank you for posting a report and thanks to the contractor for the referral. We have worked hard for it and are proud of our reputation in the community. Thanks again!

JAMES A.
06/2010
5.0
auto glass
  + -1 more
It was fine. We had no problems. They did it very nicely.
Description of Work: They repaired a windshield in our car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DUANE & JUDY E.
06/2010
4.0
auto glass
  + -1 more
They did a good job. We were satisfied. We would go back. The price was comparative.
Description of Work: They replaced a windshield in my car.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

DEBRA B.
06/2010
5.0
replacement windows, auto glass
  + 0 more
They worked out fine. They were great.
Description of Work: They helped us replaced a broken window. We replaced it but we had them fit the glass in a pane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHEILA D.
06/2010
5.0
auto glass
  + -1 more
It was great. They guy was very helpful at explaining what he was doing and why. He cleaned up after himself very nicely.
Description of Work: They fixed my car window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Regis M.
06/2010
5.0
auto glass
  + -1 more
It was fine. It was a good job. It is convenient. They met me where I work. They put it in and did it very quickly.
Description of Work: They put in my windshield.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

THOMAS C.
06/2010
4.0
auto glass
  + -1 more
It was good. The insurance covered the cost. The quality is good so far.
Description of Work: They fixed a crack in a windshield.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Lonnie S.
06/2010
5.0
auto glass
  + -1 more
They did fine. It was fast and efficient. It worked.
Description of Work: They fixed my windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARRY R.
06/2010
5.0
auto glass
  + -1 more
It was terrific. I drove in. They had a loaner car for me. They did a particularly nice job installing the windshield. They washed the windshield inside and out. In addition, the rear view mirror which had been glued to the windshield fell off after I left. I took it back. They gave me another loaner car and fixed it.
Description of Work: They replaced my car windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J Albert B.
06/2010
3.0
auto glass
  + -1 more
We were not pleased with the outcome of the repair. The defect in the window is still apparent. It is still obvious that it is a chip. We have used other companies and had better repairs.
Description of Work: They were repairing a car across the street. They knocked on the door and asked if we had any glass chips to repair. We did on our Honda and had them fix it.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0


Response from Legacy Glass
We are very sorry to hear about your dissatisfaction with a chip repair we completed on your vehicle on 4/6/09. Although rock chip repairs usually improve in appearance after the repair (up to 75%), some will not change optically and will remain noticeable. This is because a windshield with a chip is essentially a broken piece of glass. Every chip is unique and each repair is as well. As you can image, if you were to drop 100 drinking glasses onto a hard surface, you would get 100 different breaks. No two would be the same and some would break into a few large pieces and some would break into many tiny pieces. In the same way, when a windshield is hit by a foreign body, the damage that occurs will depend upon many factors; speed of vehicle, speed of object hitting the glass, size of object, weight and density of the object, angle of impact, temperature of glass on impact, where the impact is located, etc. So, every chip is really a unique animal. As a result, some repairs appear less noticeable upon completion and some do not change optically. It seems the appearance of the completed repair is your main concern, and let me assure you that our technicians are trained to the highest industry standards and we have the most state of the art repair equipment available. We are certain that your particular repair turned out as well, if not better, than any another shop could have completed the same repair. But the afterword appearance of the repair is secondary to the ultimate goal; which is to stabilize your broken piece of glass so the existing damage does not extend into a crack that would require a complete replacement of your windshield. If our technician did not adequately explain this to you, then we sincerely apologize for that. The good news is that if the repair has not extended into a crack over the last 14 months, then the repair performed exactly as it was designed to and we call that a success! Again, we are very sorry for any miscommunication.

NANCY C.
06/2010
5.0
replacement windows
  + -1 more
It was fine. They were very quick. They put in a temporary window, while they made a permanent window. It was all done very quickly and very well.
Description of Work: My house had been burglarized. They replaced some glass for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hallette H.
05/2010
5.0
replacement windows
  + -1 more
They were very efficient, came out and took measurements and they did not have a window that size so they ordered it and came back and did the installation.
Description of Work: They replaced a window that got broken during some work that was going on in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kimberly L.
04/2010
5.0
auto glass
  + -1 more
The woman who answered the phone was AWESOME. She explained how you compare various vendors and what features to shop for: from original mgr, look for warranties, they will repair chips within a year, etc. she was really professional, helpful and represented the companny well. They offered to deal with my insurance company so I didn't have to. They billed them, etc.
Description of Work: They replaced windshield due to large horizontal crack.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LEE T.
03/2010
5.0
auto glass
  + -1 more
I had to go to them to get the work done. They were absolutely wonderful from start to finish. They told me the truth about what they were able to do and how it would require a replacement rather than trying to fix it. I talked to the gentleman who has advertised on the Angie's List website. He was very detailed and very patient in explaining it. He helped me with the insurance process which worked out to be actually cheaper to pay it out of pocket rather than submitting a claim. They actually drove me to a nearby Starbucks so I could work while the windshield was being repaired and picked me up and brought me back. They called me when it was ready and notified me that they were picking me up. It has worked flawlessly. They had advertised a coupon on the Angie's List website and I misread it thinking that there was a 10 percent discount for the service when it was actually only 10 percent for home windows which they also do or a free lifetime guarantee on the windshield for the car. It was one or the other, not both. I misread it, but they honored it anyway and took 10 percent off my bill just to take care of the coupon plus the lifetime guarantee. They honored both together even though that was not necessary. I absolutely recommend them. They were marvelous.
Description of Work: Glass Doctor Portland Metro replaced the entire windshield on my wife's Cadillac Escalade that had been cracked by a rock. They did the work in the last week of February.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CARL L.
02/2010
5.0
glass repair, replacement windows
  + 0 more
They seem to be good. The problem we had was that the sliding glass door was very difficult to slide. They came out and basically managed to get it so that it works properly. So, it was kind of repair and maintenance on an existing sliding glass door. They seem to do a good job of fixing it and it has worked properly ever since. They came when they said they were going to. Their pricing was reasonable. If we have any issues with the door or other windows in the house, we will use them.
Description of Work: We had them do some work on a sliding glass door that we have in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JANET D.
02/2010
5.0
replacement windows, auto glass
  + 0 more
They were good and on both the instances they did a very good job. I did not feel that I was overcharged. They were very specific to the point in terms of identifying what needed to be done. They didn't take a lot of extra time and were very easy to work with. Their price was excellent.
Description of Work: We had them come out and do some work on the auto glass earlier but they worked on the vinyl window frames on their last visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kai S.
02/2010
4.0
auto glass
  + -1 more
The experience was very good. They were very professional and responsive. They gave me the information that I needed.
Description of Work: I got an estimate from Glass Doctors for repair. They also did a lock chip repair for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6510 Rosewood St, Lake Oswego, OR 97035

legacyglassnw.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Glass,
Windows,
Glass and Mirrors,
Doors,
Screen repair,
Egress Windows

FAQ

Legacy Glass is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Legacy Glass accepts the following forms of payment: Check,MasterCard,Visa
Yes, Legacy Glass offers free project estimates.
Yes, Legacy Glass offers eco-friendly accreditations.
No, Legacy Glass does not offer a senior discount.
Yes, Legacy Glass offers emergency services.
Yes, Legacy Glass offers warranties.
Legacy Glass offers the following services: Auto glass.
Locksmith & cabinet making.

Contact information

6510 Rosewood St, Lake Oswego, OR 97035

legacyglassnw.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM