Dr. Gutter guy is a family owned business providing exterior home services in Salem and surrounding area for 20 years. We are committed to being good stewards with an emphasis on being good servants to each client providing high quality services and building long lasting trustworthy relationships with those we serve. We all just want to know were getting what we paid for and nobody wants to be the one who didn’t, we stand by evert job big or small and we found that being available after the job is thru is just as important as doing a great job. If that’s a secret to success than maybe we just stumbled upon it or maybe that’s the way it’s always been with companies that grow and prosper. We know were only as good as the people who work for us so maintaining a qualified workforce who our committed to help fulfill the vision and purpose of the family business is essential. Our employees if not already a part of the family become a part and have a vested interest in our growth and success. Helping them to achieve their dreams and goals along the way. We get it. If you’re going to talk the talk you better walk the walk. That’s just how we roll.
Quick response thru Angies List after inquiry, honest - does not lure you in with a low price and then the 'Got ya!' price raised as more work needed as I have experienced with another similar company in Salem, and his product works like no other. It has been 6 months and usually by now, I have the 'green glaze' and aroma of mildew starting on my roof even after treating with the moss treatments you buy in the big box stores. I have purchased and tried every moss treatment available and nothing compares to the product this company uses. Also with this company's product, my roof looks great, my landscape was not affected, the pets did not get sick and an area where a downspout empties over concrete did not get discolored. Looking back, I probably would have saved money had I used this company rather than buying all the the products that did not work 100%.
Description of Work: Removed moss and applied a moss treatment to the roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Richard K.
06/2015
5.0
gutter cleaning, roofing
+ 0 more
Dr. Gutter Guy did and outstanding job. They were on time, easy to do business with, went the extra mile, and exceeded expectations. I hire a lot of folks to do work and Dr. Gutter Guys stands out. As an example, I asked him to seal some areas where a chipmunk was getting in our attic (something he did not quote). A few days later he showed up and wanted to know if it was ok if he made the repair (he did not have the material on the truck when if visited the first time). In contrast, I had someone else quote the same job weeks before. It was a hassle to get them to even come out and quote. Once the other company finally did come out, the other company told me they would be out in "two weeks" to do the work. Six weeks later I called to ask when they really planned to come out, and I was told "I was just getting ready to get you on our schedule"... at which point we said forget it and I called Dr. Gutter Guy. Thank you Dr. Gutter Guy!
Description of Work: Cleaned gutters including those that were very high up, sealed gaps, fixed shingles, cleaned up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Valerie A.
05/2015
5.0
gutter repair, roofing
+ 0 more
I was not here during the job, but the gutters were cleaned out. My only gripe was them charging me $25.00 to go from Salem to Woodburn and gas was very cheap then. I guess they just want to work in Salem. They gave me an estimate to fix the leaking gutters which I would have had them do but not for the extra $25. Got another company to do it.
Description of Work: Cleaned our gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$200
Shaunee P.
04/2015
5.0
gutter cleaning, gutter repair
+ 0 more
I like the Gutter Guy. If there's any problems after he goes through, he comes back and checks it out and fixed it, right away. I like him a lot. He's been doing this every year since we moved to the area in 2008. He had to come back this last time because there was a problem with one gutter. He fixed it and then, I had an additional $50 charge. He put a channel thing in there so it wouldn't overflow onto the deck. I would recommend him to others. He's very upfront and honest and I like that. He's always prompt and gets it totally done. I haven't had any problems.
Description of Work: I used him in the fall to clean out my gutters. He also goes around and checks that all the gutters are still solidly installed and nails them back, if they need it. He also checks the roof, to see if there are any problems with that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Eric S.
01/2015
5.0
gutter cleaning, gutter repair, roofing
+ 1 more
Wow. This is the second time Dr Gutter Guy has come and cleaned our gutters. He is awesome. He was on time, professional, and went far beyond expectations. He even found missing roof tiles, and replaced them for us. He also found where a vent was improperly installed and corrected it. All he charged us for was just a few bucks for materials! He even remembered our names. A total pro, all the way.
Description of Work: Cleaned gutters and took care of other things he noticed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary Anna V.
12/2014
4.0
gutter cleaning, gutter repair
+ 0 more
He did an "OK" job. He seemed very agitated and spoke way too quickly. The service was just mediocre. We will not hire him again.
Description of Work: Cleaned the gutters, evaluated the condition of the roof for moss buildup, recommended additional services he felt we needed
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$99
Response from Dr Gutter Guy
WE SURE MISSED THE MARK ON THIS ONE MUST OF BEEN HAVING A ROUGH DAY. WE APPRECIATE THE FEEDBACK ITS SO IMPORTANT WE KNOW WHAT FOLKS THINK ABOUT THE SERVICE WE PROVIDE NOT JUST THE SERVICE ITSELF BUT ALSO THE CUSTOMER SERVICE. WE TAKE THAT VERY SERIOUSLEY WE KNOW WITHOUT YOU THERE IS NO US. MARY ANNA WE WOULD LIKE TO OFFER YOU A FREE GUTTER CLEANING THE NEXT TIME YOU NEED IT AS A WAY OF SAYING WERE SORRY WE FELL SHORT OF YOURS AND OUR EXPEXTATIONS. I WILL NOTIFY THE OFFICE. THANK YOU. BRIAN STEINER-OWNER
Markie S.
11/2014
5.0
gutter repair, roofing
+ 0 more
He was able to work around a busy schedule for us and got the info for the estimate without requiring us to be there. This helped a lot with our schedule. There were 3 different options for fixing the damage from a tree along with just plain aged gutters. We decided to replace everything and the estimate was what I was expecting. The work was done ASAP, even jumping in to fix a leak in the roof before getting to the gutters to help with our water problem. The work took a day and a half once his calendar was open, as described and the gutters look good on our home. I did not find any damage to any of our yard due to installation, and they did not leave any messes to clean up. As a matter of fact, they swept the driveway of the pine needles and placed them in the recycle bin to be taken out! Excellent job. I would definitely recommend them to anyone.
Description of Work: Replaced all gutters around the house and patched a few areas on the roof that were allowing water in. Before they left, they swept the driveway and placed the debris in the recycle bin.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Elaine D.
07/2014
5.0
gutter repair
+ -1 more
He explained well and gives quality work.
Description of Work: I used the Dr Gutter Guy to repair 19 gutter for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Dorald S.
07/2014
5.0
gutter repair
+ -1 more
I thought he was very thorough, honest and efficient.
Description of Work: I used Gutter Guy for some work on my gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Julie A C.
06/2014
5.0
gutter repair
+ -1 more
He was very professional and when I told him that I was now looking for someone who could replace my roof, he offered some pointers on the selection of a roofing contractor. Since he does not do re-roofing, he asked that I consider him in the future should I need his services.
Description of Work: Mr. Steiner came in response to my search for moss removal on my roof. I had already spoken with another contractor and had decided that a new roof was needed and that spending funds to remove moss would be money wasted.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janice K.
06/2014
5.0
gutter repair
+ -1 more
Great, he actually showed up almost a week ahead of schedule. Inspected the problem and gave me a couple solutions. Said he would send me a bid on possible solution. I received the estimate and work is scheduled to be done within a week. His wife Brenda is a joy to work with.
Description of Work: Inspected gutter repaired last year that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve W.
05/2014
5.0
gutter cleaning, gutter repair
+ 0 more
It went very well. Brian is professional and quick, and he gave us a discount because we had found him on Angie's List. He cleaned up and was done in 2 hours.
Description of Work: Brian cleaned the gutters, flushed out the downspouts, and identified a problem with one of our drains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
mark P.
04/2014
5.0
gutter repair, roofing
+ 0 more
he came did an estimate when he said set up a time to do it when he said and completed when he did for what he said he would do it for.
Description of Work: replace gutter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Alan M.
04/2014
5.0
gutter cleaning, gutter repair, roof cleaning
+ 1 more
We had some difficulty arranging the work as it was usually necessary to leave a message and wait for a call back. The work was also delayed several times due to expected bad weather. Brian and his workers completed the work efficiently and ensured that they left the home clean. My wife and I are both pleased with the quality of their work. Brian returned to add a diverter on the roof after it rained and we learned that the overflow issue had not been resolved. He committed to return and take further actions if this didn't resolve the problem.
Description of Work: Cleaned roof and gutters on a two-story home, including removing and cleaning the foam gutter inserts. Also replaced one downspout with a larger one in an attempt to resolve an overflow issue.
Inspection and fee preposal presented in professional manner; provider and co-workers arrived on time and efficiently performed their duties. The fee was fair and reasonable based on time spent and thoroughness required. The overall experience was A+ and I plan to use Dr Gutter Guy in the future.
Description of Work: Clean gutter and downspouts; blow loose debris off roof; clean up and disposal as indicated; remove, clean and reinstall gutter guards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric S.
04/2014
5.0
gutter repair
+ -1 more
An amazing job. Brian really knows his gutters and took EXCELLENT care of us. He went far beyond expectations and left the house sparkling clean - even made sure our steps were sparkling as they left. I cannot recommend him enough. We had a few malfunctions in our gutter system and he took care of them without charging us! Super nice, super professional in every way.
Description of Work: Gutter maintenance on an older home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Linvel L.
11/2013
5.0
gutter repair
+ -1 more
It went very well. Brian was a pleasure to work with, and it is very obvious he cares greatly about the quality of work he does. He always responded in earnest to questions or concerns. His installation looks very good. We especially like the hidden hangers; very clean and professional looking. Brian also did an excellent job of matching the colors of our new siding.
Description of Work: Took off old gutters and replaced with new ones as part of a new siding and new roof project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Krystie B.
09/2013
5.0
gutter repair
+ -1 more
Very happy with the results. Everything looks great and the workers did a very good job cleaning up. Have to wait for a heavy rain to know for sure if everything drains properly. I am sure that if we have any problems Brian will be right back and make us completely happy. Use this company - you will get a better product and outstanding service!
Description of Work: We had new gutters, downspouts and flashing installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
James S.
08/2013
5.0
gutter repair
+ -1 more
Dr. Gutter Guy were very professional, provided recommendations, and were very timely.
Description of Work: Dr. Gutter Guy installed new gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Craig O.
07/2013
5.0
gutter cleaning, gutter repair
+ 0 more
Brian did a great job. He went out of his way to complete the job on time. He is very professional and knows his craft. I will use him at least once a year to maintain my gutters.
Description of Work: Cleaned both side troughs and four downspouts. Repaired end caps. Repaired roof. Re routed downspouts and tied into storm drain system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Shaunee P.
07/2013
5.0
gutter cleaning
+ -1 more
I have been using him since we moved here in 2007 and I love him and he's perfect. He comes and he's very helpful. he's very neat and tidy and cleaned up after himself and fixes any problem that you have instantaneously. I would recommend him to anyone.
Description of Work: I used Dr Gutter Guy last winter for gutter cleaning and make sure drains are running right that they're all attached to the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Helen S.
06/2013
5.0
gutter cleaning, gutter repair, roof cleaning
+ 1 more
Smoothly. Only took a couple of hours. No complaints.
Description of Work: Cleaned gutters and debri off roof; also dismantled a portion of chain-link fence and removed from property.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Danny H.
04/2013
5.0
roof cleaning
+ -1 more
The company came out to clean the roof. When the worker went up on the roof he came back down and told me to save my money and put it towards a new roof. He could have easily done the work and took my money but he was honest. He is very conscientious, a good business man and very honest. He has a good moral and ethnical beliefs. If I need my roof cleaned in the future I will use him. I am already recommending him to other people.
Description of Work: I had called this company out to clean my roof.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dr Gutter Guy
THANKS[member name removed] FOR THE KIND REVIEW. ENJOY YOUR TRAVELS.
Chris H.
04/2013
4.0
gutter repair
+ -1 more
I selected this company based on reviews on Angie's List. The experience taught me how to read a typical review on Angie's List. The job started with an unnecessarily aggressive schedule for the removal of the old gutters. The owner of the company, while working on a ladder on a second story gutter, threw down a large and sharp section which hit his co-worker below and caused a deep cut on his face requiring a trip to the E. R. This did not delay the schedule by much, and did result in the company's acquisition of the safety equipment they should have bee using all along. The company had a few delays from over-scheduling other jobs, but we were not in a hurry and the weather was good. The only real problem was their inability to provide 45 degree end caps. They had to hand fabricate them, and one of them leaked (right down a bedroom window) through the first two attempts to fix it. They finally replaced the whole segment of gutter and I was pleased they made good on it but it did take a year. There was one other job safety issue that I observed: they used gasoline as a solvent to clean up sealant.
Description of Work: The job was the removal and replacement of all gutters on a two story Victorian-style house with two turrets. Fitting the gutters required mitered cuts to the gutters and mitered end caps. Before the gutters were replaced we decided to repaint the fascia and trim. Dr Gutterguy did provide an excellent recommendation for a painter who we hired and did a great job.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$3,200
Response from Dr Gutter Guy
THANKS (deleted member name) FOR THE HONEST CRITIQUE IT WAS A CHALLENGING JOB THANKS FOR THE WORK, WAS A LEARNING EXPERIENCE.
Janna S.
11/2012
1.0
gutter cleaning
+ -1 more
$90/hr. for gutter cleaning? Puh-leeeese. One of my several calls for a gutter cleaning estimate was to a roofing company that also does gutters. They were very clear that If I didn't have roof issues, I should NEVER pay their roofers' price for just gutter cleaning. Their price was $90/hr. They were honest enough to move on and suggest I get a more reasonable estimate. So I called a gutter-only service. Dr. Gutter Guy gave me a nearly $700 estimate for cleaning 4 small gutters, or $90/hr, which they clearly told me was a discount from their regular price of $100/hr. I eventually had a beautiful job, including moss removal, done for a $170 total!
Description of Work: No services performed. See below.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Response from Dr Gutter Guy
NOT SURE WHAT HAPPEND HERE. WEVE NEVER CHARGED $7OO.OO TO CLEAN 4 SMALL GUTTERS. A JOB LIKE THAT GENERALLY FALSS INTO THE MINIMUM FEE OF$80-90 DOLLAR RANGE. THE PRICEING FOR OUR SERVICES REFLECT WHAT IT COST TO PAY FAIR WAGES TO OUR EMPLOTEES, PROVIDE WORKMANS COMP INSURANCE, AND PAY EMPLOYMENT TAXES. TRUTH BE TOLD 40-60 PERCENT OF BUSINESS INCOME GORS DIRECTLY TO THESE COST AS WELL AS SAFE EQUIPMENT COST, TRAINING, TAXES AND OPERATING EXPENSES SO WE CAN EXIST YO PROVIDE QUALITY SERVICES IN THE AREA. BRENDA AND I PROFIT A MODERATE INCOME OF $48,000-55,000 DOLLARS ANNUALLY, OF WHICH WE THEN PAY OUR FEDERAL, STATE AND SOCIAL SECURITY TAXES FROM. NOBODYS GETTING RICH HERE. WE FEEL IT IS A PRIVLEGE TO BE BUSINESS OWNERS AND WANT TO BE GOOD STEWARDS OF OUR BUSINESS. PLEASE LOOK FORWARD TO OTHER REVIEWS ON ANGIES LIST TO GET A MORE ACCURATE AND TRUE REFLECTION OF WHAT OTHER CLIENTS THINK OF THE SERVICE WE PROVIDE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Gutter Cleaning,
Roof Cleaning,
Roofing,
Pressure Washing,
Pest Control,
Window Cleaning,
Lawn Fertilization & Treatment
FAQ
Dr Gutter Guy is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Dr Gutter Guy accepts the following forms of payment: Check
No, Dr Gutter Guy does not offer free project estimates.
No, Dr Gutter Guy does not offer eco-friendly accreditations.
Yes, Dr Gutter Guy offers a 10% senior discount.
No, Dr Gutter Guy does not offer emergency services.
No, Dr Gutter Guy does not offer warranties.
Dr Gutter Guy offers the following services: Roof & Gutter Maintenance. Moss & Algea Control. Pressure Washing. Gutter & Downspout Installation. Gutter Repair, Roof Repair, Lawn Maintenance & Spray. Exterior Window Cleaning, Consultations & Maintenance Programs.