Dr. Gutter guy is a family owned business providing exterior home services in Salem and surrounding area for 20 years. We are committed to being good stewards with an emphasis on being good servants to each client providing high quality services and building long lasting trustworthy relationships with those we serve. We all just want to know were getting what we paid for and nobody wants to be the one who didn’t, we stand by evert job big or small and we found that being available after the job is thru is just as important as doing a great job. If that’s a secret to success than maybe we just stumbled upon it or maybe that’s the way it’s always been with companies that grow and prosper. We know were only as good as the people who work for us so maintaining a qualified workforce who our committed to help fulfill the vision and purpose of the family business is essential. Our employees if not already a part of the family become a part and have a vested interest in our growth and success. Helping them to achieve their dreams and goals along the way. We get it. If you’re going to talk the talk you better walk the walk. That’s just how we roll.
Description of Work: They did minor repair on my gutter.
Rating Category
Rating out of 5
Yes, I recommend this pro
nick M.
05/2020
5.0
gutter repair
+ -1 more
This is a family owned business. Extremely professional and friendly. The communication between their back office, with their install crew and the homeowners (us) was outstanding. We have several rentals and work with many contractors. Dr. Gutter Guy is one of the best we have worked with. Good product and good pricing. Please give them a shot - you will not be disappointed.
Description of Work: Needed new Gutters & Downspouts installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Becky H.
02/2020
2.0
gutter cleaning
+ -1 more
I chose not to hire Dr. Gutter Guys. They gave me a spendy bid including things I did not want to be done. I went with another company, King's Pressure Washing. This company did a fantastic job!
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
value
1.0
Marilyn M.
09/2019
2.0
gutter repair
+ -1 more
Submitted request for quote on roof cleaning, Moss treatment and gutter replacement around the end of August — got absolutely no response.
Description of Work: Roof cleaning, Moss treatment, gutter replacement
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Claire K.
04/2019
5.0
gutter repair
+ -1 more
Perfect! They were here exactly when they said they would be, very courteous and professional, and the finished work looks great! The price was right in line with all other bids I got, but decided to go with the doc because of how much time he took to explain everything, and I am very happy I did.
Description of Work: Whole house gutters and downspouts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Sonya and Sean M.
11/2018
5.0
gutter repair
+ -1 more
Dr Gutter Guy was punctual, organized, highly efficient and exceptionally courteous. They did a fantastic job! Highly recommended.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don N K.
10/2018
5.0
gutter repair
+ -1 more
Very friendly and professional throughout from bid to job completion
Description of Work: Complete gutter replacement and added new downspouts
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
NORMAN L.
09/2018
5.0
gutter repair
+ -1 more
Very friendly. Discussed details ahead of time (where we wanted downspouts, etc) and gave us a sample of the gutter materials when making the bid. We're very happy with the results.
Description of Work: gutters replaced on small two-story home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,187
Anne H.
03/2018
5.0
gutter repair
+ -1 more
Great. It was a small job, I called on a Thursday, he gave me a bid on Friday and 10 days later I had new gutters. Did exactly what I asked for and needed. Very pleased, a very professional family run business. Have no hesitation to refer Dr Gutter Guy to anyone who asks.
Description of Work: Installed gutters on my “She Shed”
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian W.
10/2017
5.0
gutter repair
+ -1 more
Just like I asked for. These are the guys you are looking for!
Description of Work: These gentlemen put new gutters on my house and barn (268' total + 8 down spouts). I wanted a few special things done and they did what I asked, no problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dr Gutter Guy
THANKS [Member Name Removed]. VERY KIND REVIEW. SAFE AND FUN JOB FOR THE CREW MADE EVEN BETTER BY A PEACEFUL FRIENDLY WORK ENVIORMENT. YOUR IN MY ROLODEX.
Diana W.
10/2017
5.0
gutter repair
+ -1 more
I was very pleased with the price and the work done. They went above and beyond on clean up and making things perfect before leaving. I love the warranty with the work done as well.
Description of Work: We had new gutters installed on our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$625
Theadore L.
09/2017
5.0
gutter repair
+ -1 more
These people are excellent! They put up new gutters on my house. I had removed the old gutters prior to their arrival. These folks are prompt, professional, courteous and they do excellent work. On their bid they quoted that there would be an extra charge if they had to install counter-flashing. I was fine with this. When the job was complete, I was invited to inspect their work. They did have to install a small amount of counter-flashing in a couple of spots and they did not charge me for it even though they could have. I spent most of my working career in construction, both residential and commercial work, so I have seen a lot of tradesman's work. These guys are the best at what they do. I would highly recommend them if you need new gutters.
Description of Work: Install new gutters on a single story home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$871
Response from Dr Gutter Guy
THANKS TED. GIVE ME A REASON TO STOP BY. ALWAYS ENJOY DRIVING THAT DIRECTION. NICE PLACE TO CALL HOME. GREAT JOB FOR THE OLD GUYS ( SLICK RICK AND I ). THANKS FOR THE KIND REVIEW.
Dave K.
09/2017
5.0
gutter repair
+ -1 more
Brian and his team were Great and fine quality products, with a warranty!
Description of Work: We replaced gutters. All the work was completed thoroughly and on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$440
Response from Dr Gutter Guy
THANKS [Member Name Removed]. WE APPRECIATE THE KIND REVIEW.
Greg D.
08/2017
5.0
gutter repair
+ -1 more
What pleasure to work with! Look no further, these guys rock!
Description of Work: Removed and disposed of old gutters and downspouts. Installed new gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Dr Gutter Guy
THANKS [Member Name Removed]. THANKS FOR TRUSTING US WITH YOUR PROJECT. KEEP US POSTED.
Robert M.
04/2017
5.0
gutter cleaning
+ -1 more
They did a wonderful job on the gutter cleaning. I would tell other that they are really nice, local owned and really great to deal with. Excellent work, showed up when they were suppose to, very clean and thorough, when they cleaned the gutters there was nothing in my yard for my gutters, and it had been years since the gutters had been clean. There was two workers for the gutter cleaning and four of them when they did the flashing. The workers were very nice, very respectful, willing to listen, and followed up with me when they got done. A friend recommended them, I gave them a try, and I was very very pleased.
Description of Work: They did gutter cleaning, and flashing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$870
Chris M.
03/2017
4.0
gutter cleaning, gutter repair
+ 0 more
Cleaned the gutters for a higher end price. Gave bid to deal with Moss. The estimate was significantly above the price I paid a year earlier to another business for the same job.
Description of Work: Clean gutters & deal with moss
Showed up with a crew of 3 and worked 1 hour past dark!
Description of Work: Demossing roof, cleaning gutters, attaching roof jack that slid down roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Steve K.
12/2016
5.0
gutter repair
+ -1 more
Great, were in such bad shape they made time to repair the next day.
Description of Work: Reattach gutters to home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jonathan F.
11/2016
5.0
gutter cleaning
+ -1 more
Gutters were cleaned. Everything went well.
Description of Work: Gutters Cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
ROBERT K.
10/2016
2.0
gutter cleaning
+ -1 more
Called "Dr. Gutter Guy" based on his very high ratings here on AL. Had to leave 2 messages to get a call back. Spoke several times with Mrs. "Dr. Gutter Guy", who sets his appointments. Explained I had full gutters from huge pine trees right next to house, and a metal roof too slick to stand on at this time of year, so the work would have to be done completely from extension ladders. She quoted me $110 per hour, estimated a two hour job for the whole house, and scheduled the service call for 2.5 weeks out. Dr. Gutter Guy never checked out my house in person until the day of the job. When the day finally came, the team arrived promptly and began unloading their gear. Truck and trailer looked very professional, despite the crew's own ragged appearance. Dr. Gutter Guy took one look and said he couldn't go up on my metal roof. I restated that I didn't want them to go on the roof at all, just clean the gutters from ladders. I explained that my main area of concern was the double run of gutters on the back of the house, under the big pine trees--I'd rather have them focus completely on that as the main problem I was having. He then put up a ladder, climbed up and took one look, then came down shaking his head and saying he couldn't do the job. He said it was too much of a mess up there, with pine needles and debris all over the roof, so if he cleaned the gutters they would just get refilled at the next rain. I said that I understood that, and it was no problem--I felt the gutters would still be cleaner and work better than they did now. I asked if his crew could just focus on this one side of the house, and do whatever was possible in one hour ($110). He said there was no way, this was at least a 2-3 hour job just to do this one side of my house ($220-$330). He insisted he could not do the job, saying if he was to try it, he wouldn't be able to match his usual quality standards, so he felt I wouldn't be happy with the result, and he wouldn't be satisfied with it either, so he just wouldn't do it at all. He told his crew to pack up their gear. He also said he really didn't know how I'd gotten him to come out here in the first place, since he normally doesn't like to work on metal roofs, and he made it sound like I'd done something wrong or deceptive to get him to accept the job (all I did was ask). This has put me in a very difficult position, with my health problems; I don't know how I'm going to get my gutters cleaned, we're going into the rainy season, and I have lost 2.5 weeks waiting for Dr. Gutter Guy. I think he should have come out to estimate the job in person in the first place, or at least let Mrs. "Dr. Gutter Guy" know about his "absolutely no metal roofs" policy. Either would have saved us both a lot of grief. One final bit of awkwardness: he and his crew repeatedly called me "Richard" the entire time they were here (not my name).
Description of Work: Needed my gutters cleaned. I've recently had health issues that prevent me from doing this work myself. I can't carry heavy ladders or do the amount of climbing and twisting required.
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$220
NORMAN B.
08/2016
5.0
gutter cleaning
+ -1 more
Excellent work at a fair price that included a Senior discount.
Description of Work: Clean out a badly clogged an inaccessible gutter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$175
Jennifer H.
02/2016
1.0
gutter cleaning
+ -1 more
I would have like to be able to provide a review of the job, but I never received a call back.
Description of Work: I tried to call for an estimate, the number had a message to call another number. I left messages on both services and received no call back or contact of any kind.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$200
Thea H.
02/2016
5.0
gutter repair
+ -1 more
Was informed that Brian would come by today to give an estimate to repair or replace gutter damaged by large branch falling. Brian and Rick showed up around 12:30 PM, looked at the gutter and repaired it right then for no cost! That's customer service at it's best!!!! Repair took about 10 minutes. Next time I need Gutter work, Dr. Cutter guy will be the one I call.
Description of Work: Estimate for gutter repair or replacement.
It went very well. He is personable, efficient, and gets his work done. Cleans up after himself and will come back to give me a quote on moss removal in a few months. Gutters are working great now.
Description of Work: Check and clean gutters, check roof, check and nail pops, cleared downspouts, check drains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Robert S.
11/2015
5.0
gutter repair, roof cleaning, roofing
+ 1 more
Estimator arrived on schedule and gave a complete assessment. Answered any questions I had and was "up-front" with me. I appreciate that. Day 1: Workers arrived on schedule, got right to work, and stayed on task until the moss was removed. It took three men to complete the job and much of it was done by hand using wire brushes. They took the moss away and disposed of it. A hard job, well done. Day 2: Workers arrived on schedule, got right to work, and stayed on task until the gutters and downspouts were installed. Took the old gutters and downspouts and disposed of them. Looks very nice, well done. Very professional and punctual.
Description of Work: Remove moss from roof and will treat the roof against new moss growth when we have a break in the weather . Replaced gutters and downspouts.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Gutter Cleaning,
Roof Cleaning,
Roofing,
Pressure Washing,
Pest Control,
Window Cleaning,
Lawn Fertilization & Treatment
FAQ
Dr Gutter Guy is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Dr Gutter Guy accepts the following forms of payment: Check
No, Dr Gutter Guy does not offer free project estimates.
No, Dr Gutter Guy does not offer eco-friendly accreditations.
Yes, Dr Gutter Guy offers a 10% senior discount.
No, Dr Gutter Guy does not offer emergency services.
No, Dr Gutter Guy does not offer warranties.
Dr Gutter Guy offers the following services: Roof & Gutter Maintenance. Moss & Algea Control. Pressure Washing. Gutter & Downspout Installation. Gutter Repair, Roof Repair, Lawn Maintenance & Spray. Exterior Window Cleaning, Consultations & Maintenance Programs.