Air Stars Heating & Cooling

great job got us going

Installers were great!

Great will use aGAIN

I had a very positive experience.

great. took 1 day.

Exactly right

unknown

unknown

unknown

great friendly

Fantastic service, great product, workmanship is superb, and the money we are saving is amazing. Clean Energy Comfort even went the extra mile to locate an excellent electrician to assist us with correction of old electrical system deficiencies, and add the new service necessary to power the new heat pump. This house was originally heated with an oil furnace and one months cost of oil to run the furnace only part of the time was greater than the annual cost of electricity to have full air conditioning and heating year around. Unbelievable but true! All the old ductwork was fully replaced by new properly sized and correctly engineered insulated ducting that looks like art more than anything else. The air handler is on the ceiling of the basement so it is out of the way, unobtrusive, and easy for the service people to access should the need ever arise. The new system allowed us to clean up a basement that was only a utility space since the house was built, and now have a fully usable basement because all the ductwork and air handling equipment is neatly out of the way. This new Mitsubishi system is totally quiet, no noise, no drafts, no chills, no losses during the coldest temperatures, and a completely constant temperature (the thermometer never changes from where it is set). The firm was so responsive that they put the air filtration system in the floor to accommodate senior citizen physical limitations so all that has to be done is lift a very light panel, pull out the old filter, vacuum a bit to eliminate any dust around the filter brackets, install a new filter, and drop the panel. This is so slick that a 90 year old can perform the needed service in about ten minutes. We were so pleased with the quality and responsiveness of this Mitsubishi HVAC project that we had Clean Energy Comfort also come to our home and retune our relatively new York Affinity YZ super efficient heat pump so it works at optimum efficiency. The difference in energy savings at our home is now nearly 30% over what we were obtaining before the work by Clean Energy Comfort's highly skilled technical folks (and, we thought we were saving a ton of money over the old oil furnace we had removed a few years ago, but this tuning and service has dramatically improved efficiency beyond expectations). All in all, I believe the folks at Clean Energy Comfort went well above and beyond the norm when doing the Mitsubishi system and new ductwork installation. The same is true of sorting out what was needed in our York system to improve the efficiency and correct some deficiencies we were experiencing. It has taken me a while to post this because I could not believe how efficient the new Mitsubishi system has turned out to be, and was waiting for the other shoe to fall. Well, the shoe never did fall and that system is performing so well we are amazed.

It went great. I am new in town and bought a new home. The home inspections said the air return was disconnected in the attic. The service people were true professionals. Serviced the furnace, A/C and both gas fireplaces and fixed the air return in the attic. I was very satisfied and felt totally taken care of. I am new to the area and this company is top notch--I would highly recommend them. They also spent time with me explaining the programable thermostat. I feel like I had the best customer service and high quality work.

The estimator did a good job of giving me options and I ended up choosing a higher level of furnace because he spelled out the advantages of the more expensive one. He even took the time to come on the installation day to introduce the installer. The installer did an excellent job, worked nonstop and was very pleasant. He took his time to answer my questions and explained everything he was doing. He also did a good job of telling me what I needed to do to operate and maintain the furnace. Great company to work with, I would use them again!

Talked with Clean Energy Comfort about 1pm and they had tech at my house by 3pm. A/C back up and working before 4pm. These guys are the Greatest!!! Would never call anyone else to help with my heating and cooling needs. Thanks so much to the crew at Clean Energy Comfort.

We discovered that our heating system was not working correctly. We called Clean Engergy Comfort because it was very highly rated on Angies List. They sent a technician who carefully explained and diagnosed the problem. He did not try to sell us a new system. Rather, he carefully analyzed the problem with a step by step approach starting with a new thermostat, thinking that perhaps the heat pump was being sent erroneous signals. When that didn't improve the situation, he showed me how he could rebuild the circuitry in the old heat pump at a fairly nominal cost but could not guarantee how long it would last. Thinking that we would be spending good money after bad, we decided to replace the entire system with a new Rheem furnace and heat pump. Another person from the company visited, making a very careful analysis of the heating and cooling requirements including measuring the entire house, inspecting existing duct work and much more. He then came back with recommendations for the ideal system to fit the needs of our home. He recommended a system that is 95% energy efficient which qualified for a $1,000 rebate from Salem Electric. The added bonus was that before Salem Electric would grant the rebate, they sent an inspector to insure that the job had been done right and that the system was indeed 95% efficient. And by the way, the Salem Electric inspector was also very professional and courteous, so it was a win-win situation. We cannot say enough good things or render high enough praise for Clean Energy Comfort. They were efficient, professional, and courteous every step of the way and our new system works just as advertised, very quiet, clean, and efficient. We highly recommend this company.

Couple hundred dollars more then other estimates, but the service and cooperation made it well worth it. They filed the paperwork for the PUD rebate, set up the inspection, sent us the tax deduction forms, and made good on everything.

The service has been fine. They came on time which I appreciated and were done quickly.

They did a great job. The owner, Pat, worked very close with me and everything I asked for he gave me. If I saw something I did not like they took care of it. I was very pleased with their work.

The service was good. I will use them again and will refer them to others.

The service turned out fine. They did what was required at the quoted price and competently.

They are excellent. They are very efficient and do a great job. We have been very happy with the service.

The service turned out well. They did what they said they would and did a good job.

The service turned out great. They are a great team of people to work with. They are very professional and able to help if I had any questions. I have appreciated their availability.

The service turned out well. They were on time and did not make a lot of noise. They also had good customer service. They answered my questions and did quality work.

The technician was prompt, and brought along an adjustable capacitor so he could fix it on the first visit. The repair experience went as well as possible.