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Backsavers Moving Service

Moving Companies, Piano Movers

About us

Uniformed crews. College students, veteran & disabled discounts as well.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Local moving & upright piano moving.

Services we don't offer

Truck rental.

Amenities

Free Estimates
Yes
Senior Discount

7%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.049 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
12%
3
8%
2
6%
1
16%


Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
3.9
responsiveness
4.1
punctuality
4.4
Showing 26-49 of 49 reviews

Carrie A.
04/2016
3.0
moving companies
  + -1 more
unknown
Description of Work: Workers were on there phones. Used foul language. Unprofessional. Got my very expensive mattress dirty as they didn't lay it on the blankets I provided.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$300

Judy J.
01/2016
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mike C.
01/2016
3.0
moving companies
  + -1 more
unknown
Description of Work: Basic unload truck, place furniture in house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Loretta Z.
12/2015
2.0
moving companies
  + -1 more
unknown
Description of Work: they removed items from my basement, carried items up the steps and to the back yard, also carried a few items from the upstaris and also to the back yard for my estate sales. When they moved the antique dresser they broke the frame around the mirror and then tried to tape it with BLUE tape so I would not notice it..I treated them to Pizza for lunch, gave them some of my power tools, such as a electric sander and a ciecular saw, when they finished I paid them and then they asked for a tip, I did receive a 40>00 dollar credit for the broken mirror. The dresser should have sold for #300.00 and when the sale was almost over a customer offered me 75.00 for the dresser !!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0


Response from Backsavers Moving Service
Thank you customer, we greatly apologize for our movers actions on that day. This is the first we are hearing about this and we helped you nearly 3 months ago. We would still like to offer you some reimbursement for the damage. We would also like to add that the mover who was on the job that day no longer works for us. We understand that not every job will be perfect and we take for responsibility for any damages or unprofessionalism. We have plenty of good reviews and we plan on keeping it that way so thank you for your input. We hope you have a Merry Christmas!

Eleanor W.
12/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann H.
11/2015
3.0
moving companies
  + -1 more
unknown
Description of Work: Showed up late to work on moving my sister's belongings into POD containers. Put things that didn't belong in containers, Didn't put things that should have been placed in containers. Caused damage to Refrigerator, Freezer & Etched Glass Hutch. Had to pay for more of their time, because they were so poor at their job, but needed help to move things, since we were disabled.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$450

Response from Backsavers Moving Service
Thank you [Member name removed] We are greatly sorry that the move didn't go as well as planned. On this particular job the customer was unclear on what things needed to go into the pod so the movers began putting things in on their own. The customer was very unorganized. As far as the damage goes the customer never contacted us and reported any damages. To make it right we would like to give you a partial refund please give us a call.

Steven & Robin E.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
punctuality
5.0

Yes, I recommend this pro

David H.
10/2015
5.0
moving companies
  + -1 more
.
Description of Work: Moved furniture and boxed items out to moving truck and loaded them into the truck. It went smoothly. Well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert M.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Juliann R.
10/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They helped us load a U haul. Did a good job packing. Very little breakage. Need to watch the way glass is protected and packed. They asked for extra $30 because they did not have someone close and so they said their guys had to drive further. Hummm?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeanette D.
10/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Two folks from Backsavers arrived right on time to help us move. But our truck was delayed! While my spouse sorted that mess, the gentlemen from Backsavers did preliminary work - moving heavy furniture to the driveway, wrapping furniture, and making a game plan for loading. | |When we traveled to the unload location, the guys ran into traffic! They were in contact with me and let me know their ETA by text. | |Then, my lovely spouse changed the game plan for which items were going (later) to storage. The guys were champs, rolled with the changes, and kept on working. | |I commend their professionalism, courtesy, and work ethic. Moving sucks. They are great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nina M.
10/2015
2.0
moving companies
  + -1 more
unknown
Description of Work: The movers were very nice and prompt, but didn't bring any hand trucks or anything to help with the move.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$119

Response from Backsavers Moving Service
Dear customer, We do apologize for the movers not bringing a hand truck. However, we had told you before the job that the day you booked we would only have the movers available. No equipment. Sorry for the inconvenience and we hope all is well!

Bonnie H.
10/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Two young men were fast, professional and patient. They were eager to do anything that needed to be done, and they did it well. I'm very happy with this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Dana Z.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda K.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie O.
09/2015
1.0
moving companies
  + -1 more
unknown
Description of Work: The two men that came did a fair job except that I had to keep reminding them of what they were to move. One of the men had to train the other on the spot. I only used them for an hour and when I talked later with their supervisor later he said that the special price did not include their time and I would have to pay more money. He stated that the $130. only covered their labor and they should charge an hourly wage on top of that. I hope Angies list does not advertise them again.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$130

Response from Backsavers Moving Service
Dear customer, We do apologize if our mover seemed inexperienced. That was not the case. Dan has been a mover for 15 years. He is the foreman so he was probably teaching our other worker a few of his techniques. However, nothing was damaged and they completed the job in one hour. The deal you bought was for $119 for movers in Eugene. You live in cottage grove. Because you live in cottage grove we stated that we could do the job for a total of $130. You agreed and paid a total of $11 extra for gas. Most company's would have charged you at least $30 extra for a 30 minute drive. We are not sure why you are giving us a bad review when we did a great job. The movers were right on time, completed the job without any damage, and there were no hidden fees.

Robert R.
09/2015
1.0
moving companies
  + -1 more
Didn't
Description of Work: No Call no response no use for this co. Used Redefyne instead they were awesome to deal with.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$119

Response from Backsavers Moving Service
Dear customer, We tried to reach out to you and we never got any response. We do apologize if we did not get back to you in a timely manner. Thanks and we are glad that your move went well!

Cyndi D.
08/2015
1.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Backsavers Moving Service
Dear Angies List Customer, We would greatly appreciate if you took this review down. If you would remember correctly we were the ones who showed up to help you but you sent us back home because you hired a different company. We never moved a single item for this customer. We showed up 15 minutes early and she had already had other movers working so she sent us home. Please disregard this review!

Karen M.
06/2015
5.0
moving companies
  + -1 more
.
Description of Work: They were prompt, professional, didn't damage furniture or walls. We enjoyed spending the 2 hours with them.we would recommend them to everyone we know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

nicole W.
04/2015
3.0
moving companies
  + -1 more
.
Description of Work: they arrived an hour late. was not careful with my sofas/couches...i had to do some serious cleaning from them dragging it and there are damages to the "feet". The one in charge was helpful in getting another truck as the one recommended from u haul was the wrong size...after that it all went downhill and due to them rushing and worrying about more damages i ended up doing a lot of moving myself. I paid what i owed in cash to the driver only to find out it was the "tip" and had to pay another 70 dollars to the moving company. would never use them again.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
3.0

$350

Response from Backsavers Moving Service
Dear customer, We are greatly sorry for any damage that we may have caused during the move. We take full responsibility if we damage anything and we are fully licensed and insured for your protection. Please send us an email and we will get this matter taken care of! This particular move took place in Reno NV. We originally did not want to take this job because the customer is deaf which meant we could only communicate with her through text. She never fully understood how our payment system worked. What she thought was a tip was actually part of the payment she owed to our company. When the job was completed she was greatly appreciative of our service and never reported any damages. Now a year later she posts this review. She never gave us a chance to make things right. Please give us a call or text (member name removed) we will send you the $70 if you would like! 541-944-4820

Andrea R.
01/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: I was able to schedule them pretty last minute which was great. However, they showed up an HOUR early and needed a LOT of direction and assistance. They didn't have certain things like sliders for the floors, so luckily I had most of the needed supplies. Overall they did fine and it was a lot of help, but the professionalism was lacking. I feel like I got a good deal but I got what I paid for.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Thomas W.
10/2014
5.0
moving companies
  + -1 more
Fast and responsive.
Description of Work: Unloaded PODS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Dawn C.
10/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: They came and were extremely friendly and helpful. They moved a tremendous amount of stuff and were such good guys. I really, really, really thought they were so awesome!!! I would definitely recommend them to family and friends and also use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$270

Roxanne L.
11/2012
5.0
moving companies
  + -1 more
as above
Description of Work: 2 movers came promptly and packed the POD I had at home in Oregon. I moved to AZ and Backsavers (Josh -owner) aranged for 2 young men to unpack POD at my new home. Both crews of 2 were courteous, strong, prompt and good at job. Only slight complaint is that it is sometimes hard to get hold of Josh the owner in Medford Or, but he is reliable and responsible . I would use again. They arrange for people to help on both ends of move which is great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$375
    • 1
    • 2(current)

Contact information

635 Hueners Ln, Jacksonville, OR 97530


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Piano Movers

FAQ

Backsavers Moving Service is currently rated 4 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Backsavers Moving Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Backsavers Moving Service offers free project estimates.
No, Backsavers Moving Service does not offer eco-friendly accreditations.
No, Backsavers Moving Service does not offer a senior discount.
Yes, Backsavers Moving Service offers emergency services.
No, Backsavers Moving Service does not offer warranties.
Backsavers Moving Service offers the following services: Local moving & upright piano moving.
Truck rental.

Contact information

635 Hueners Ln, Jacksonville, OR 97530


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM