Plumbing, Kitchen and Bath Remodeling, Water Heaters
About us
We are a family owned and operated company. We have three great employees who treat people with kindness and respect. Our policy is we collect on the job when it's complete, however for larger jobs over $1,500.00 or more we require a security deposit of 50% of the total job cost before beginning the job. Please look for our special deals on Angie's List!!.
Business highlights
27 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly
Services we offer
*2014 Super Service Award Winner*
We do:
Remodels, repipes, water heaters, service and repair work, new construction residential, new construction commercial and commercial t&i.
Services we don't offer
Drain cleaning. We do not do any work on mobile homes.
Responded promptly, cleared drain, installed filter to prevent further blockages.
Description of Work: Cleared shower drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Pinnacle Plumbing, Inc.
Thank you very much for the great review! We hope we can help you out again in the future.
Kristina W.
05/2014
5.0
plumbing
 + -1 more
best experience with a plumber that we have had!
Description of Work: we needed to have work done on the faucets on both sides of our garage, plus we have a valve that needed to be replaced in our pump house. we recommend Pinnacle Plumbing highly! they were great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Pinnacle Plumbing, Inc.
Dear Member, Thank you for taking the time to give us a review. We are glad we were able to help you out with your yard hydrants. We hope we can help you again in the future. Thank you!
Karla R.
05/2014
5.0
plumbing
 + -1 more
Mitch was very professional and punctual. He is always more than fair with his pricing. I have used him before and will certainly use him again as a need arises.
Description of Work: He installed a new ADA toilet and replaced 4 angle stops in my main bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Kulinda D.
05/2014
5.0
plumbing
 + -1 more
The service went well. They repaired a leak in the toilet in the basement in rental property.
Description of Work: I purchased a deal for 2 Hours of Plumbing Work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Response from Pinnacle Plumbing, Inc.
Thank you for taking the time to give us a review. We take these reviews very serious and are always trying to make sure our customers are getting the type of quality service that we would want to get. Thanks again!
Constance C.
04/2014
5.0
plumbing
 + -1 more
He did a good job. It was an hourly rate and he was there for just about that time. He did a perfect job. He was efficient and on time and didn't leave a mess. He took the garbage away with him. The price was a good deal for a plumber. If I need a plumber again, I would call him.
Description of Work: I have used Pinnacle Plumbing Services. He installed two bathroom faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Pinnacle Plumbing, Inc.
We are glad you are happy with our service! Thank you so much for taking the time to give us a review. We hope we can help you again in the future.
KEN M.
04/2014
5.0
plumbing
 + -1 more
Mitchell showed up a bit early, completed removal of old and installation of new faucet in 30 minutes.
Description of Work: Removed old kitchen faucet, installed new faucet (faucet purchased at retail store).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Pinnacle Plumbing, Inc.
Thank you for taking the time and giving a review of our company. We appreciate any feed back we get to make sure we are meeting our customers needs and wants. Thanks again!
Joe L.
03/2014
5.0
plumbing
 + -1 more
I liked their availability. They got right back to me. They pretty much stayed within their quote with the exception that we didn't anticipate what happened when the inspector showed up. He required something else. their pricing is very comparable to the others.
Description of Work: I used the plumbing services of Pinnacle Plumbing Services. They installed two hose bibs on the property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Pinnacle Plumbing, Inc.
Thank you very much for taking the time to review our company. We are glad you were happy with the work we did. We look forward to helping you again in the future.
Ryan A.
03/2014
5.0
plumbing
 + -1 more
Mitch was fast and hit his deadlines as promised. He also helped with a few minor household plumbing needs after his main work was completed.
Description of Work: Roughed in plumbing for an additional kitchen, hot water heater, and washer & dryer. Re-piped the line from the street to provide 2 shut off access points.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Response from Pinnacle Plumbing, Inc.
Thank you very much for taking the to review our company. We appreciate the feedback.
Lisa D.
02/2014
5.0
plumbing
 + -1 more
He was wonderful. I liked that he came out, and the first time he didn't charge me because he just gave me advise. He did a real good job, he was quick, and fast. I really liked him.
Description of Work: We used Pinnacle Plumbing Services. He fixed the pipe outside, in my garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pinnacle Plumbing, Inc.
Dear member, Thank you very much for the kind review. You were great to work with and hope we can help you in the future. Thanks again!
Ann W.
02/2014
5.0
plumbing
 + -1 more
I purchased a Big Deal for $98, in January 2013, for the installation of a new toilet. There was no expiration date for the service. I waited until I had other plumbing issues before I made an appointment with Mitchell Kahl. He honored the Deal a year later. I was really impressed by that simple ethical follow- through. Mitch was courteous and considerate in our phone and email communications. I asked for a recommendation for a good toilet. He named several. I ordered a Toto toilet online from Home Depot with a free home delivery. It did not include a seat. Mitch agreed to pick up a seat from his supplier. He also agreed to pick up a new garbage disposal. He was on time for our 8AM appointment. Because of a few confused details resulting from a change over in his phone system he had forgotten the garbage disposal. After finishing the toilet installation, he dashed off to his supplier to pick up the disposal. He completed the work in a little over two hours including the run to his supplier. He didn't charge me for any additional labor, just for the parts and removal of the toilet. He was apologetic about forgetting the disposal and thorough in cleaning up. It was a gratifying experience to deal with a quality professional.
Description of Work: Installed a new toilet, repaired an old toilet, installed a new garbage disposal and repaired a kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$413
Response from Pinnacle Plumbing, Inc.
Dear member, We just want to thank you so much for the great review! It was great working with you as well.
JENNIFER G.
02/2014
3.0
plumbing
 + -1 more
He came over to look at the job. He knew what he was doing. He told me he was going to order a replacement part. I never heard from him again. He was nice. He never did follow through.
Description of Work: I purchased the Angie's Big Deal with Pinnacle Plumbing Services for plumbing repairs.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0
$99
Response from Pinnacle Plumbing, Inc.
Dear member, We are so sorry for any miscommunication that we may have had on our part. Thank you for taking the time to review our company. We appreciate your comments.
Ellen C.
01/2014
5.0
plumbing
 + -1 more
it went fine but I paid much more (through a big deal) for the service than the time it took him to do the job. he tried to make up the difference but I wish I had not paid for more than I needed.
Description of Work: repaired toilet
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Pinnacle Plumbing, Inc.
We wanted to thank you for the review. I'm sorry you felt that you over paid a bit for the work that was performed. Please feel free to call us back and lets see if we can work something out. We want you to feel you were dealt with fairly. Again, thank you for the nice review.
Karla R.
01/2014
5.0
plumbing
 + -1 more
Mitch was very punctual, professional and thorough. When he was unable to find the water leak at first, he gave me the name of the person who could help me and then would not take any payment for the time he spent trying to find the leak. I called him to come back and take care of a couple of other plumbing problems I had been putting off and he did so with the same high quality of work and care. I am so very impressed with Mitch and will definitely use him for any future plumbing problems. I have also told many of my friends that I would highly recommend him.
Description of Work: He dealt with the water pressure problem to my refrigerator water dispenser, replaced the insides of a toilet, and helped find a water leak the city had advised me of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$311
Response from Pinnacle Plumbing, Inc.
Thank you so much for taking the time to review our company. You were a pleasure to work for and if ever the need comes up we look forward to helping you again!
Marlyse M.
01/2014
5.0
plumbing
 + -1 more
We purchased a small home built in 1912 near Johnson Creek in Eastmoreland in May of 2013. When we purchased it we knew that we would be doing what amounted to a whole-house remodel, as the house had been pretty beaten up over the years, but the location, price and bones of the house couldn't be beat. Mitch from Pinnacle Plumbing was a reference from our excavation contractor, when we discovered our main water line ran directly behind a 6' retaining wall we were replacing. Since we were also adding a full bath and remodelling/moving our kitchen, we were happy to get a reference. We had previously gotten bids from 3 other contractors that were all much higher (and budget busting). Getting a solid bid from Mitch and being behind schedule, we hired him to do the water line and all our rough plumbing. This project is completely permitted (building/trade/etc..) and he was responsible for all plumbing and inspections. Mitch was a fantastic find. I do a large amount of commercial construction for a local utility, and I value contractors that I can trust more than anything else. Mitch is one of those contractors. He always answers his phone, or returns a text message quickly. He is prompt, seemingly works 7 days a week, and is really easy to work with. We had a little bit of re-work due to moving some HVAC lines and he took it all in stride. I can't stress more how much I appreciate it when I find a contractor that is an excellent communicator, always shows up when promised, and does the job right the very first time. For anyone that works with contractors regularly, you know to hang on to the ones that prove you can trust them completely. We are in the framing stage of our project now and Mitch continues to work with us as we get ready to frame the addition, now that concrete is complete. All the rough plumbing is perfectly done, passed inspection the first time, and Mitch worked with us to accomodate some changes to the gutter/storm drain system. I would recommend Pinnacle Plumbing without reservation, and would certainly be a reference for them in the future.
Description of Work: Replaced galvanized main water line exposed during excavation, replace all house plumbing with Pex, install new water heater, new full bath in basement. Install new kitchen (all rough plumbing) for moving kitchen into new addition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Response from Pinnacle Plumbing, Inc.
Thank you very much for the great review! you have been great to work with as well and we look forward to finishing out the project with you guys. Thanks again!
Rebecca M.
01/2014
5.0
plumbing
 + -1 more
He was very helpful and saved me a trip by picking up the toilet I had purchased. He was on time and hauled away the old toilet for an extra fee.
Description of Work: Picked up my new toilet at the store, installed it and hauled away the old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pinnacle Plumbing, Inc.
Thank you very much for taking the time to review our company. We thank you for the nice review as well!
John O.
12/2013
4.0
plumbing
 + -1 more
The service was fine, I was satisfied with the work.
Description of Work: He fixed a leak.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$99
Response from Pinnacle Plumbing, Inc.
thank you for taking the time to give us a review. We hope we can help you in the future.
MICHELLE S.
12/2013
5.0
plumbing
 + -1 more
Initially things froze and I was without water for 5 days. No water heater, malfunctioning washing machine, malfunctioning dw, or water. He helped to get washing machine running again, helped me understand how to protect the house, and came timely initially when I had concerns about washing machine pipes bursting. They were corroded and replaced. He was very helpful and timely.
Description of Work: Replaced plumbing going to w/d. checked for leaks during cold spell. got washing machine drain (snaked) cleared.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Pinnacle Plumbing, Inc.
We appreciate you taking the time to give us a review! We hope we can help you in the future.
Terry W.
11/2013
5.0
plumbing
 + -1 more
Thumbs up! Very pleased.
Description of Work: Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Pinnacle Plumbing, Inc.
Thanks so much for taking the time to give us a review! We hope we can be of help again in the future.
Arthur D.
11/2013
5.0
plumbing
 + -1 more
He was very good. I am going to use him again if I have a problem. I don't have a problem now with plumbing. This is a newer house than the other house. He did very well in my old house. He is really good. He was very good.
Description of Work: Pinnacle Plumbing Services did plumbing in my old house. He fixed my leaking bathtub, he changed the pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Pinnacle Plumbing, Inc.
Dear [Member Name Removed], Thank you very much for taking the time to give us a review. We love getting feedback from our customers to see where we need improvements and also where we did well. We look forward to helping you again in the future.
Yolanda P.
10/2013
2.0
plumbing
 + -1 more
He charged me an outrageous price for parts. I asked him about cleaning the drains, it was the end of the day, and I could tell that he just wanted to go. I would not use that company again. I felt that he took advantage of me and charged me quite a bit more for things. We had one thing that needed to be and he seemed disinterested in doing anything else. I ended up spending at least $100 more.
Description of Work: Pinnacle Plumbing Services did some plumbing for me.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$199
Response from Pinnacle Plumbing, Inc.
Dear member, I want to thank you for taking the time to review our company. It seems your experience with us was not very good. I will take this feedback to heart and try harder to make sure our customers needs are met. However, I do need to add, we don't generally do drain cleaning, especially multiple drains. Good drain cleaning requires specific equiptment that we don't currently have. Maybe there was a misunderstanding there and we appoligize for that. We hope you will give us another chance in the future. Thank you.
jonathan T.
09/2013
5.0
plumbing
 + -1 more
The plumber showed up on time without issue. He addressed the first two issues (valve replacement on a water heater and a slow drain) in only thirty minutes and we agreed on additional work that could be done. He spent the next 90 minutes replacing sink traps that I had done myself. Resulting in a much greater quality of product (that has convinced me of the benefit of simply calling a plumber rather than doing things myself next time). Overall, great work, I wouldn't hesitate to use him again.
Description of Work: 2 hours of plumbing work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Pinnacle Plumbing, Inc.
Thank you very much for taking the time to give us a review. We are happy that we were able to help you out. We hope we can be of service to you again in the future if there is ever a need. Thanks again!
Rachel B.
08/2013
5.0
plumbing
 + -1 more
Mitch responded quickly and even agreed to come in on July 4th. Very nice guy and he got everything I asked done (and more).
Description of Work: Two hours of plumbing services - variouss odd jobs around my 80 year old house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Pinnacle Plumbing, Inc.
Thank you very much for the nice review. We are happy we were able to take care of your plumbing issues. If another plumbing problem ever comes up again in the future we hope we can help you again.
Lee P.
08/2013
5.0
plumbing, water heater repair
 + 0 more
Mitch, the owner, arrived at the job site to see what was needed for the job. This meeting was by appointment . He then left to find a proper water heater for installation.. He then, again by appointment, arrived at the job site to install the new heater. He had the old unit out and the new unit in in very short order. He did an excellent job, He cleaned up the work site and took the old unit away with him when he left. We have used this vendor in the past and found him through Angies List. We would expect to call him again if we experience additional plumbing work in the future. A couple of things stand out in his work. First, when he makes an appointment you can expect him to be there at the time agreed upon. Second, he works quickly. He gets in and gets out without a lot of fuss. And he does quality work. Thanks again, Mitch. Lee Paul
Description of Work: Replaced a 50 gal electric water heater in a mobile home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Pinnacle Plumbing, Inc.
Dear (member name removed), Thank you for taking the time to review our company. It has always been our goal to work efficiently for the customer as well as giving them the kind of customer service with a smile that we would want to have. We look forward to helping you again in the future, and again thank you.
Sharon B.
08/2013
5.0
plumbing
 + -1 more
Service was fantastic. He was very efficient and in fact kept asking us if there was anything else he could do for us to use of the 2 hours purchased. We just sold our home and all of his work passed inspection.
Description of Work: Services included evaluating and repairing a leaky faucet, removal of an old RO system and repair of an out door faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Pinnacle Plumbing, Inc.
Dear (member name removed) , Thank you for taking the time and giving us such a great review.
William L.
07/2013
5.0
plumbing
 + -1 more
worker reported early, did the repair quickly and efficiently, also repaired a drain on a bathroom sink, I was impressed at the quality and speed of the work for the money charged. Since I paid for 2 hours of service and it did not take two hours to complete the job, he chose not to charge me for parts--great deal for both of us!! would have this company do work for me again!!
Description of Work: repaired a broken joint on a drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Pinnacle Plumbing, Inc.
Thank you very much for the nice review!! We hope we can be of service to you again in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Kitchen and Bath Remodeling,
Water Heaters
FAQ
Pinnacle Plumbing, Inc. is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
Pinnacle Plumbing, Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, Pinnacle Plumbing, Inc. offers free project estimates.
No, Pinnacle Plumbing, Inc. does not offer eco-friendly accreditations.
No, Pinnacle Plumbing, Inc. does not offer a senior discount.
No, Pinnacle Plumbing, Inc. does not offer emergency services.
Yes, Pinnacle Plumbing, Inc. offers warranties.
Pinnacle Plumbing, Inc. offers the following services: *2014 Super Service Award Winner*
We do:
Remodels, repipes, water heaters, service and repair work, new construction residential, new construction commercial and commercial t&i.
Drain cleaning. We do not do any work on mobile homes.