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Pinnacle Plumbing, Inc.

Plumbing, Kitchen and Bath Remodeling, Water Heaters

About us

We are a family owned and operated company. We have three great employees who treat people with kindness and respect. Our policy is we collect on the job when it's complete, however for larger jobs over $1,500.00 or more we require a security deposit of 50% of the total job cost before beginning the job. Please look for our special deals on Angie's List!!.

Business highlights

27 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

*2014 Super Service Award Winner* We do: Remodels, repipes, water heaters, service and repair work, new construction residential, new construction commercial and commercial t&i.

Services we don't offer

Drain cleaning. We do not do any work on mobile homes.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.8146 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 146 reviews

Deborah M.
06/2021
5.0
plumbing
  + -1 more
Great! On time and on point at fair prices. Super professional! I will always call them first.
Description of Work: Repairs on pipes and leaky faucets. Also, replaced toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Thank you for the nice review [Member Name Removed].. always great to work with you!

Maury B.
06/2021
5.0
plumbing
  + -1 more
Service was prompt, well done and reasonable. They are easy to work with, friendly and honest. Would not hesitate to use again.
Description of Work: replaced two bathroom faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Pinnacle Plumbing, Inc.
Thank you for the great review!

Kier H.
06/2021
5.0
plumbing, home remodeling
  + 0 more
it went really well. Came in and got things done. Nice Guys, friendly, and good problem solvers.
Description of Work: plumbed in a kitchen and laundry room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Pinnacle Plumbing, Inc.
We appreciate the great review. Thank you!

John P.
06/2021
5.0
plumbing
  + -1 more
It was great! Lots of communication. Job doting a timely manner for the price agreed. Left the job spotless! Wouldn’t use anyone else.
Description of Work: installed two kitchen faucets and disposals
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Thank you for the review! Was great to work with you.

DJ N.
06/2021
5.0
plumbing
  + -1 more
Job went well, everything was done ahead of schedule and passed inspections with ease. They also installed the faucets and toilet after the addition was complete. Would highly recommend them to anyone.
Description of Work: bathroom addition
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Thank you for the great review!

Paul J.
06/2021
5.0
plumbing, home remodeling
  + 0 more
Mitch was awesome. We called him to come and install the plumbing for a bathroom remodel that we were working on and he came out right away. He was very friendly and professional as well as tidy and quick. The cost was even good! Pretty much everything you could ask for and more from a plumbing company. You can tell that they take pride in their work. I would definitely recommend them to anyone needing some plumbing done!!
Description of Work: installed a new tub/shower valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mel C.
06/2021
5.0
plumbing, water heater repair, water softeners, home remodeling
  + 2 more
Excellent, did the work needed, an never had a problem, would highly recommend them, fast and efficient, reasonable prices , first class workers
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Thank you for the nice review!

Geoff S.
06/2021
5.0
plumbing
  + -1 more
They are great. I highly recommend them, They are courteous, respectful, and on time, They are willing to go above and beyond expectations to help.
Description of Work: They pretty much did all the plumbing work for the whole house. That includes the pipes, water line, toilets and everything.
Rating CategoryRating out of 5
Yes, I recommend this pro
$10,000

Response from Pinnacle Plumbing, Inc.
Thank you for the great review! You guys are great to work with as well!

Pamela B.
09/2018
5.0
plumbing
  + -1 more
Very prompt ! Responded online, made contact, set up appointment in two days ! Picked up replacement and bought to the house.
Description of Work: Garbage Disposal Replacement

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Pinnacle Plumbing, Inc.
Thank you very much for the great review! We really appreciate it!

John P.
05/2016
1.0
plumbing
  + -1 more
I left message on 5/18/2016 to return my call. It is now the 27th with no response.
Description of Work: Does not respond to voice mails.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Tammy T.
10/2015
5.0
plumbing
  + -1 more
Mitch came through and helped me out on a condo remodel... him and his team showed up on time each time and completed the tasks quickly. contacted him for a couple small issues and they were right there to correct it... Would recommend them and use them again.
Description of Work: Shower mixing valve replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Pinnacle Plumbing, Inc.
Thank you for the great review. It was great working with you.

Kevin C.
10/2015
5.0
plumbing
  + -1 more
Mitch was great to work with. He arrived on schedule and got right to work on the project. After installing the first toilet and noticing it seemed to have a problem flushing properly, he suggested we try it in the other bathroom. So he pulled it out, and installed it in the back bathroom where it did seem to work better. He then installed the second toilet for us. Both installs were done professionally with new supply tubes and clear caulking around both bases. He even took away the cardboard boxes the toilets came in. And he charged us a price that was $100-200 less than that quoted by other plumbers. I will definitely call him back for any future work.
Description of Work: installed two toilets we had purchased online

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Pinnacle Plumbing, Inc.
Thank you for taking the time to give u a review. We appreciateyour business!

Jeffrey A.
10/2015
5.0
plumbing
  + -1 more
The service person arrived on time, gave an honest evaluation, and provided quality service. Would definitely use in the future.
Description of Work: Installed new garbage disposer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Pinnacle Plumbing, Inc.
Thank you for the nice review!

Mike S.
09/2015
5.0
plumbing
  + -1 more
Mitch was outstanding took time out to speak with me on the phone and was gracious enough and able to fit us into his busy schedule. So that my busy family did not have to go without our dishwasher.
Description of Work: Leaking connection to dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Pinnacle Plumbing, Inc.
Thank you very much for the great review! It was my pleasure.

Anna P.
07/2015
5.0
plumbing
  + -1 more
Mitch of Pinnacle Plumbing is very professional, and on time, and explains what he is going to do and follows through. Also,leaves the area worked on in clean shape. He is also the owner of the business .
Description of Work: removed old toilet and installed a Kohler Pressure Lite Toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Pinnacle Plumbing, Inc.
Thank you for taking the time to give us such a nice review.

Linda I.
07/2015
5.0
plumbing
  + -1 more
Great communication in setting up appointment. Gave a 2 hour window of arrival and was there promptly. Purchased a new garbage disposal and installed it for a very reasonable fee. Also made minor corrections to some issues under the sink as well. Most impressed with quality of work!
Description of Work: Provided and installed new garbage disposal and corrected minor under sink issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Pinnacle Plumbing, Inc.
Thank you very much for the great review!

MAL K.
06/2015
5.0
plumbing
  + -1 more
Responded to call for service immediately and was at the house within 90 minutes! Mitch was personable and professional. He diagnosed the problem and had everything in working order quickly and efficiently, much to my relief. Outstanding!
Description of Work: Repaired under sink leak, replaced handheld rinser, cleared blockage to faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Pinnacle Plumbing, Inc.
Thank you for taking the time to give us a review. We really appreciate it.

Marlyse M.
06/2015
5.0
plumbing
  + -1 more
This was the second time we've had Pinnacle (Mitch) out to our place. The first was for a major renovation, this was some final trim work that I was unable to complete. I wrote a review about that previously, and we were very satisfied. Having a few punch list items to complete in my renovation so I could get my final plumbing inspection, Mitch agreed to come out on short notice and finish out our new tub/shower. While at the house he also fixed a leak in the kitchen sink that was the result of some DIY gone wrong. I can't stress enough how good the communication is with this company, which is key to me in working with contractors both at work and at home. Mitch responds quickly to phone calls, text messages and emails, and is easy to schedule. I have work coming up in the future with another bathroom that I'm looking forward to having Pinnacle bid, to finally finish my gut job of our 1912 bungalow. I would definitely recommend them for your plumbing projects.
Description of Work: Install tub/shower trim, fix leak in kitchen sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Pinnacle Plumbing, Inc.
Thank you very much for the great review! It was good working with you guys as well.

Aida K.
10/2014
4.0
plumbing
  + -1 more
Provider arrived in a timely manner. Diagnosed issues and gave estimate for work. I was happy with information provided and suggestions.
Description of Work: Provided estimate for plumbing issues.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Thank you for taking the time to give us a review. We are glad you were happy with our service.

John R.
10/2014
5.0
plumbing
  + -1 more
(1) Mitch scheduled the job two days after my call. I was impressed because he has a busy company. (2) He showed up extra early which allowed him to get the job in time for my wife and I go grocery shopping at our usual time. (3) He clearly explained and showed me the defective part (pressure reducing value). (4) Problem cause was that 5 years ago, the water district worker install the value and then completely buried it in the dirt. A no, no. (5) Mitch replaced the new value without burying it in dirt: he added a new plastic box just for the value. (6) Mitch was always professional, informative, hard working, and enjoyable to communicate with. (7) After job completion, he called the next day to ensure everything was OK. (8) Pinnacle Plumbing is the only plummber I will use in the future.
Description of Work: A water leak developed at the concrete box which contains the water meter & shutoff value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Response from Pinnacle Plumbing, Inc.
Thank you very much for taking the time to give us such a detailed review! We really appreciate your feedback. We hope we can be of service to you in the future.

Tom M.
08/2014
1.0
plumbing
  + -1 more
The provider is refusing to perform service. I would like a refund, please, on the purchase price of this deal.
Description of Work: Nothing. The provider is refusing to perform services. Says he no longer honors the Angie's List deal, however, the deal does not contain an expiration date.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$149

Response from Pinnacle Plumbing, Inc.
I'm not really sure how to even respond to this review.... All I can say is there are two sides to every story. I tried to schedule with this person several times and between his schedule and mine we just haven't been able to connect. I'm very sorry for that. We are extremely busy and are a small plumbing company. I told this person I would definitely honor the deal he bought. That's why I tried scheduling with him. Why he would say I'm refusing service is beyond me. If you still want us to come out and schedule a service call I'd be happy to do that.... and maybe we could also talk about this review :)

Robby S.
08/2014
5.0
plumbing
  + -1 more
Absolutely excellent! They were really considerate of me as I am handicap and chair/bed bound. Mitch and Billie were both clean and removed materials and cleaned up which was so surprising as most construction work I have had done they always leave some amount of mess. I recommend them greatly!
Description of Work: Installed sink and plumbing. Jan 20 2014 Late to enter this review.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Pinnacle Plumbing, Inc.
Thank you so much for your review. It was great to work with you!

CARISSA F.
07/2014
2.0
plumbing
  + -1 more
The plumber (Mitchel) was nice when he did respond but his communication & inability to respond to us has lead us to requesting our money back. It's taken over a year to try & get the service we are owed. It should never take this long, especially for this minor repair work we have.
Description of Work: .
Rating CategoryRating out of 5
$99

Response from Pinnacle Plumbing, Inc.
I'm sorry you weren't satisfied with our service. However, we made 2 trips to your residence, (even though the offer is for 1 trip only), to fully honor your "Big Deal" even after it's expiration. You even asked to hire us to do further work, but between both of our busy schedules we haven't been able to connect. We can only imagine that this is why you gave us such a poor review. We feel that you have misrepresented our company and our reputation for great customer service, however we will continue to strive to give our customers the best service possible.

Karen P.
07/2014
5.0
plumbing
  + -1 more
Mitch was awesome! I was on a short deadline and he fit us into his schedule this week. He shopped for a new toilet for us, showed up on time, installed it very quickly, hauled away the old one, and even cleaned. He was a joy to work with and I was very impressed! And when I first contacted him with a slow drain issue, he recommended another vendor (Grumpy's Drains) who did an amazing job too. I highly recommend Pinnacle Plumbing.
Description of Work: He brought and installed a new toilet for us, and hauled away the old one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Pinnacle Plumbing, Inc.
Thank you again for taking the time and giving our company a review! It was great working with you as well. We hope you will use us again in the future.

Karen P.
06/2014
5.0
plumbing
  + -1 more
I contacted them via email about a service and they recommended another company who was stellar! I appreciate so much their responsiveness and honesty in saying they could come out, but it may not be their specialty.
Description of Work: Referred me to another provider they recommend that specialized in my need

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Thank you for taking the time to give us a review! We look forward to helping you in the future.

Contact information

PO Box 1053, Gresham, OR 97030

www.PinnaclePlumbingSvcs.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
203471
Trade License Locale
OR
Trade License Authority
Oregon Building Codes Division
Trade License Expiration
07/03/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Water Heaters

FAQ

Pinnacle Plumbing, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Pinnacle Plumbing, Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, Pinnacle Plumbing, Inc. offers free project estimates.
No, Pinnacle Plumbing, Inc. does not offer eco-friendly accreditations.
No, Pinnacle Plumbing, Inc. does not offer a senior discount.
No, Pinnacle Plumbing, Inc. does not offer emergency services.
Yes, Pinnacle Plumbing, Inc. offers warranties.
Pinnacle Plumbing, Inc. offers the following services: *2014 Super Service Award Winner* We do: Remodels, repipes, water heaters, service and repair work, new construction residential, new construction commercial and commercial t&i.
Drain cleaning. We do not do any work on mobile homes.

Contact information

PO Box 1053, Gresham, OR 97030

www.PinnaclePlumbingSvcs.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed