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Pinnacle Plumbing, Inc.

Plumbing, Kitchen and Bath Remodeling, Water Heaters

About us

We are a family owned and operated company. We have three great employees who treat people with kindness and respect. Our policy is we collect on the job when it's complete, however for larger jobs over $1,500.00 or more we require a security deposit of 50% of the total job cost before beginning the job. Please look for our special deals on Angie's List!!.

Business highlights

27 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

*2014 Super Service Award Winner* We do: Remodels, repipes, water heaters, service and repair work, new construction residential, new construction commercial and commercial t&i.

Services we don't offer

Drain cleaning. We do not do any work on mobile homes.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.8146 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 126-146 of 146 reviews

Gail S.
07/2017
5.0
plumbing
  + -1 more
Excellent. Value was great.
Description of Work: We had a pressure pin hole in our recirculated hot water pipe. Mitch helped us get the pressure out of the line, then proceeded to repair it then and there, very quickly, and so nice. he also gave us suggestions as to what precautions we can do so we do not have a problem later. We will definitely use him again for any of plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Thank you for the nice review!! Glad we could help you out.

Square 1 E.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Jeffrey W.
08/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: General plumbing in three bathrooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Pinnacle Plumbing, Inc.
Thank you for taking the time to review our company. We hope we can be of service to you in the future.

Nancy D.
08/2014
5.0
plumbing
  + -1 more
Very efficiently.
Description of Work: Fixed something under my sink so a dishwasher could be installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Pinnacle Plumbing, Inc.
Thank you very much for taking the time and giving our company a review!

Judy O.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I ended up getting a credit as I did not use this coupon after all. . .
Rating CategoryRating out of 5

Bonnie Y.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They cleaned and serviced our air conditioner. The were on time, professional and friendly. Would definitely use them again and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jill S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: He came and installed a new toilet which I had purchased. He did a great job - cleaned up well and was very professional. The price was terrific and a year later, all is most well with this job. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Pinnacle Plumbing, Inc.
Thank you for taking the time to review our company!

Judy M.
08/2013
4.0
plumbing
  + -1 more
Fine.
Description of Work: Installed sink

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

Response from Pinnacle Plumbing, Inc.
Thank you very much for taking the time to review our company. We hope we can be of service to you again in the future.

Lisa S.
07/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: I bought the deal, only to find that they are not able to work on well related systems. They referred me to a company that does.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Thank you for taking the time to give us a review even though we weren't able to help you out with your project.

Betsy B.
06/2013
4.0
plumbing
  + -1 more
I was happy with their service.
Description of Work: I purchased a Big Deal for $75 for Bathroom Faucet Installation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Thank you for the review. We hope we can help you again in the future.

Melva B.
05/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: The provider representative was very pleasant and I'm sure he'd be great to work with, but I needed the plumbing for one of my tenants and Pinnacle was unable to respond until 5/15/2013.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Dear [member name removed], I'm very sorry we weren't able to get to your job sooner then we were able to. We hope you will try us again in the future. Thank you.

Karen O.
04/2013
4.0
plumbing
  + -1 more
unknown
Description of Work: Pinnacle was unable to provide service within reasonable time and I had to find another.
Rating CategoryRating out of 5
Yes, I recommend this pro

CONNIE G.
03/2013
5.0
plumbing
  + -1 more
GREAT JOB
Description of Work: nothing else to say he did great work and was very informative

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Srinivas C.
01/2013
5.0
plumbing
  + -1 more
very well
Description of Work: leaky kitchen tap. turned out faucet was loose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Pinnacle Plumbing, Inc.
Thank you for the review and we look forward to helping you in the future.

Sonya H.
11/2012
5.0
plumbing
  + -1 more
Great!
Description of Work: I had Pinnacle install a sink and toilet. He also had to hook the toilet to pipes that had been capped off in the crawlspace. He was very nice and knowledgeable. He even exchanged a hard to remove shower head for me at no extra cost. I was very happy with the service and would use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Pinnacle Plumbing, Inc.
Thanks so much for the great reiew Member! We are glad you were happy with our service and look forward to helping you any way we can in the future.

Shirley J.
10/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: I purchased the Angie's Deal and used it for some plumbing. Mitchel went

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

MADELINE J.
08/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Mitch (Pinnacle Plumbing) is a gem! I wanted to have a bathroom sink fixed or if necessary, replaced at my daughter and son-in-law's home. Timing was everything because I hoped to get the work done while my children were away. Mitch came over and evaluated the situation and nixed the IKEA sink I bought (hook-ups were modern/European and the existing pipes are old/no longer made). He decided to search for something he could substitute for the existing valves. Today, Saturday @ 8am, he came to the house (whew, the kids get back in town tomorrow), took out the old valves and then drove out to a supply place in Parkrose - the kids' house is in N. Portland. He came back and tried the new parts - one faucet worked but not the other - the store had given him the wrong part. He drove back to Parkrose, got the correct valve replacement, returned and voila, no more leaky sink. I give Mitch 5 stars, all As, 2 thumbs up and a major thank you for being so conscientious, accommodating, professional and super nice. He's also really good with dogs - he had 2 Pugs and a Frenchie supervising the job. He spent more than 2 hours working on this project and he did a lot of extra driving. Truly a great price, but more importantly, a great go-to person for future plumbing jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Response from Pinnacle Plumbing, Inc.
Thank you very much for the nice words. I'm glad we were able to find the right parts for you and continue to use that awesome sink and faucet! You just don't see those kind of fixtures anymore and they fit the bathroom perfectly. We look forward to helping you again!!

Anne J.
08/2012
4.0
plumbing
  + -1 more
unknown
Description of Work: I would like to rate Mitch more highly, but he wasn't able to do the work for me. I have old toilets, and he was not familiar enough with them to know how to get the parts needed for repair. He did was he could and was apologetic, but all I really got for my $99 was about 10 minutes of work. He offered to come back if I needed some plumbing work in the future, but not sure this will work out since nearly all of my plumbing is old. If you have new plumbing, I'm sure he'd do a great job. If you have old plumbing, perhaps look elsewhere.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Pinnacle Plumbing, Inc.
Dear Member, I'm really sorry that we couldn't help you with your old toilets. There are some plumbing fixtures out there that are so old that you just can't get parts for anymore. Unfortunatly you have two really cool but really old toilets. As I said before we could always change them out for you but I know you really liked the way they looked so I don't blame you. But my offer still stands for you. Hopefully you will take us up on it and give us another opportunity to help you out. Thank you.

Larry H.
08/2012
3.0
plumbing
  + -1 more
unknown
Description of Work: it was fine

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Pinnacle Plumbing, Inc.
I'm really sorry your experience with us wasn't great. We really do try to make sure everyone we do work for are 100% satisfied. Hopefully you will give us another try in the future.

Maria M.
08/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Mitchell was a pleasure to work with. He was efficient and arrived with the necessary misc parts to complete the pedestal sink and faucet installation that were not provided with the units. I would highly recommend Pinnacle Plumbing and Mitchell specifically!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Pinnacle Plumbing, Inc.
Thank you Member! You were great to work with as well!

John & Carol H.
08/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Kitchen sink hot water tap replaced. We had already purchased the new fixture and just needed installation. 8/13/12: Hey, we used Mitchell again just today to replace and install new laundry tub and faucet, as well as a new shower head. Great experience! Will use Pinnacle Plumbing again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pinnacle Plumbing, Inc.
Thank you so much for the nice review u guys! You were great to work for and I especially appreiciated your flexability on how the schedule changed not once but twice, which had nothing to do with you. You were a pleasure to work for!

Contact information

PO Box 1053, Gresham, OR 97030

www.PinnaclePlumbingSvcs.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
203471
Trade License Locale
OR
Trade License Authority
Oregon Building Codes Division
Trade License Expiration
07/03/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Water Heaters

FAQ

Pinnacle Plumbing, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Pinnacle Plumbing, Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, Pinnacle Plumbing, Inc. offers free project estimates.
No, Pinnacle Plumbing, Inc. does not offer eco-friendly accreditations.
No, Pinnacle Plumbing, Inc. does not offer a senior discount.
No, Pinnacle Plumbing, Inc. does not offer emergency services.
Yes, Pinnacle Plumbing, Inc. offers warranties.
Pinnacle Plumbing, Inc. offers the following services: *2014 Super Service Award Winner* We do: Remodels, repipes, water heaters, service and repair work, new construction residential, new construction commercial and commercial t&i.
Drain cleaning. We do not do any work on mobile homes.

Contact information

PO Box 1053, Gresham, OR 97030

www.PinnaclePlumbingSvcs.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed